# Lyssna vs Useberry Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Lyssna excels in providing a wide range of tools for both moderated and unmoderated user research, making it easy for teams to gather feedback on live websites and prototypes. Users appreciate the **flexible formats** available for different research needs, which enhances the overall research experience.
- **Users say** that Useberry stands out for its **intuitive interface** and quick setup, allowing teams to efficiently run usability tests across various projects. The integration with tools like Figma is particularly noted, making it a valuable asset for design teams looking to streamline their workflow.
- **Reviewers mention** that Lyssna's customer support is a significant advantage, with many users highlighting the **excellent assistance** they receive when navigating the platform. This level of support can be crucial for teams that may need guidance during their research processes.
- **According to verified reviews** , Useberry's template library is a major plus, providing users with a solid starting point for testing navigation flows and user tasks. This feature allows for easy customization, which users find boosts their efficiency significantly.
- **G2 reviewers indicate** that while Lyssna has a higher overall satisfaction score, Useberry has a strong focus on **crowd testing** and feedback tracking, which some users find beneficial for understanding user behavior in depth. This focus can be particularly useful for teams looking to gather qualitative insights.
- **Users highlight** that Lyssna's ease of use and setup are notable strengths, with many finding the platform straightforward to navigate. In contrast, while Useberry also offers a user-friendly experience, some users feel it could improve in areas like **integration** with other tools, which may limit its versatility in certain workflows.



| | Lyssna | Useberry | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 178 | 16 | 
| **Largest Market Segment** | Mid-Market (37.6% of reviews) | Small-Business (53.3% of reviews) | 
| **Entry Level Price** | Free 3 Seats Per Month | Free | 

---
## Top Pros & Cons

### Lyssna

Pros:
- Ease of Use (37 reviews)
- Features (26 reviews)

Cons:
- Missing Features (12 reviews)
- Survey Issues (12 reviews)

### Useberry

Pros:
- Survey Management (2 reviews)
- User Insights (2 reviews)

Cons:
- Complexity (1 reviews)
- Limitations (1 reviews)

---
## Ratings Comparison
| Rating | Lyssna | Useberry | 
|---|---|---|
  | **Meets Requirements** | 8.4 (160 reviews) | 8.7 (15 reviews) | 
  | **Ease of Use** | 9.1 (162 reviews) | 8.9 (15 reviews) | 
  | **Ease of Setup** | 9.2 (118 reviews) | 9.0 (12 reviews) | 
  | **Ease of Admin** | 8.9 (62 reviews) | Not enough data | 
  | **Quality of Support** | 9.1 (105 reviews) | 8.5 (13 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (49 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 9.1 (160 reviews) | 9.2 (15 reviews) | 

---
## Pricing

### Lyssna

#### Entry-Level Pricing

Plan: Free

Price: Free 3 Seats Per Month

Description: For small teams starting their experience research journey.

Key Features:
- Unlimited quick studies
- 15 self-recruited test and survey responses
- Core methods

[Browse all 3 editions](https://www.g2.com/products/lyssna/pricing)

#### Free Trial

Yes

### Useberry

#### Entry-Level Pricing

Plan: Free Plan 

Price: Free

Description: Experience what Useberry has to offer at no cost! Sign up now and start your first UX study for free immediately. Share it with your own audience via link or recruit participants from our panel to take the study.

Key Features:
- 10 responses / month
- 1 seat (add up to 20)
- 1 project

[Browse all 4 editions](https://www.g2.com/products/useberry/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.8/10 | 155 |
| **Useberry** | N/A | N/A |

#### User Response Methods

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Survey** | 8.8 (130 reviews) | Not enough data | 
| **Video Snippets** | 6.8 (82 reviews) | Not enough data | 
| **Video Interview** | 7.2 (81 reviews) | Not enough data | 
| **Text/Notes** | 8.2 (107 reviews) | Not enough data | 

#### Participant Selection

| Feature | Lyssna | Useberry | 
|---|---|---|
| **In-App** | Feature Not Available | Not enough data | 
| **On-Site** | Feature Not Available | Not enough data | 
| **Recruitment Pool** | 8.3 (120 reviews) | Not enough data | 

#### Insights

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Analytics** | 8.4 (123 reviews) | Not enough data | 
| **Collaboration** | 7.5 (112 reviews) | Not enough data | 
| **Sorting** | 7.7 (102 reviews) | Not enough data | 

#### Generative AI

| Feature | Lyssna | Useberry | 
|---|---|---|
| **AI Text Summarization** | 7.1 (35 reviews) | Feature Not Available | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | N/A | N/A |
| **Useberry** | N/A | N/A |

#### User Behavior

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Click Tracking** | Not enough data | Not enough data | 
| **Mouse Movement ** | Not enough data | Not enough data | 
| **Frustration Tracking** | Not enough data | Not enough data | 

#### A/B Testing 

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Error and Bug Tracking** | Not enough data | Not enough data | 
| **Split URL Testing** | Not enough data | Feature Not Available | 
| **Data Analysis** | Not enough data | Not enough data | 
| **Notes** | Not enough data | Not enough data | 

#### Visitor Information

| Feature | Lyssna | Useberry | 
|---|---|---|
| **User Identification** | Not enough data | Feature Not Available | 
| **Search Box** | Not enough data | Feature Not Available | 

#### Agentic AI - Session Replay

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Feature Not Available | 

### Crowd Testing Tools

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.9/10 | 36 |
| **Useberry** | 9.0/10 | 13 |

#### Functionality

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Crowd Testing** | 8.6 (36 reviews) | 9.1 (13 reviews) | 
| **Feedback Tracking** | 7.7 (32 reviews) | 9.0 (13 reviews) | 
| **Integration** | 6.9 (32 reviews) | Feature Not Available | 
| **Requirements** | 7.9 (30 reviews) | Feature Not Available | 
| **Logging** | 7.8 (30 reviews) | Feature Not Available | 

#### Admin

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Test Analysis** | 8.5 (34 reviews) | 9.0 (13 reviews) | 

### Interview Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.9/10 | 18 |
| **Useberry** | N/A | N/A |

#### Platform Basics

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Interoperability** | 7.4 (11 reviews) | Not enough data | 
| **Performance** | 8.3 (12 reviews) | Not enough data | 

#### Platform Content

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Automation** | 7.8 (10 reviews) | Not enough data | 
| **Reminders** | 9.2 (11 reviews) | Not enough data | 
| **Email Template** | 8.5 (11 reviews) | Not enough data | 
| **Booking** | 9.0 (10 reviews) | Not enough data | 
| **Rescheduling** | 7.5 (10 reviews) | Not enough data | 

#### Platform Performance

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Reporting** | 7.6 (11 reviews) | Not enough data | 
| **Monitoring** | 6.8 (11 reviews) | Not enough data | 

#### Platform

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Customization ** | 7.6 (15 reviews) | Not enough data | 
| **Integration APIs** | 6.2 (13 reviews) | Not enough data | 
| **Internationalization** | 6.0 (13 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.8 (14 reviews) | Not enough data | 
| **Performance** | 8.5 (16 reviews) | Not enough data | 
| **Mobility** | 7.7 (14 reviews) | Not enough data | 
| **Reporting** | 7.6 (16 reviews) | Not enough data | 
| **Dashboards** | 8.6 (15 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.6/10 | 55 |
| **Useberry** | N/A | N/A |

#### Survey Management

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Survey Builder** | 8.1 (53 reviews) | Not enough data | 
| **Question Types** | 9.0 (54 reviews) | Not enough data | 
| **Templates** | 8.0 (47 reviews) | Not enough data | 
| **Survey Distribution** | 8.2 (46 reviews) | Not enough data | 

#### Survey Customization

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Branching/Skip Logic** | 7.8 (48 reviews) | Not enough data | 
| **Branding** | 6.6 (47 reviews) | Not enough data | 
| **Multimedia Support** | 7.5 (46 reviews) | Not enough data | 
| **Multilingual Surveys** | 6.5 (41 reviews) | Not enough data | 

#### Survey Insights

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Reporting & Analytics** | 7.8 (46 reviews) | Not enough data | 
| **BI Tools Integration** | 5.9 (39 reviews) | Feature Not Available | 
| **Data Exporting** | 8.0 (47 reviews) | Not enough data | 
| **Permissions** | 8.3 (44 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Adaptive Learning** | 7.1 (11 reviews) | Feature Not Available | 
| **Proactive Assistance** | 7.6 (11 reviews) | Feature Not Available | 
| **Decision Making** | 8.2 (11 reviews) | Feature Not Available | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.8/10 | 5 |
| **Useberry** | N/A | N/A |

#### Generative AI

| Feature | Lyssna | Useberry | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Survey Management

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Brand Design Consistency** | 9.7 (5 reviews) | Not enough data | 
| **Survey Deployment** | 9.3 (5 reviews) | Not enough data | 
| **Feedback Collection** | 8.3 (5 reviews) | Not enough data | 
| **Device Responsiveness** | 7.0 (5 reviews) | Not enough data | 

#### Process Management

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Feedback Aggregation** | 6.7 (5 reviews) | Not enough data | 
| **Trigger Alerts** | 6.3 (5 reviews) | Not enough data | 
| **Real-Time Analysis** | 7.0 (5 reviews) | Not enough data | 
| **Real-Time Action** | 7.7 (5 reviews) | Not enough data | 

#### System Management

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Security** | 8.3 (5 reviews) | Not enough data | 
| **System Monitoring** | 8.0 (5 reviews) | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | N/A | N/A |
| **Useberry** | N/A | N/A |

#### Generative AI

| Feature | Lyssna | Useberry | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | N/A | N/A |
| **Useberry** | N/A | N/A |

#### Survey Design - Consumer Insights Platforms

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | 
| **Industry & Locale Adaptability** | Not enough data | Not enough data | 
| **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | Not enough data | Not enough data | 
| **AI Smart Probes** | Not enough data | Not enough data | 

#### Audience Access - Consumer Insights Platforms

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | 
| **Customer Data Upload** | Not enough data | Not enough data | 
| **Consumer Panels** | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Rapid Research** | Not enough data | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | Lyssna | Useberry | 
|---|---|---|
| **AI-Powered Insights** | Not enough data | Not enough data | 
| **Qualitative Research Support** | Not enough data | Not enough data | 
| **Benchmarking & Norms** | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | Lyssna | Useberry | 
|---|---|---|
| **Dashboards & Embedded Integrations** | Not enough data | Not enough data | 
| **Embeddable Reports** | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [User Research Tools](https://www.g2.com/categories/user-research), [Survey Software](https://www.g2.com/categories/survey), [Crowd Testing Tools](https://www.g2.com/categories/crowd-testing-tools)

**Unique to Lyssna (3):** [Interview Scheduling Software](https://www.g2.com/categories/interview-scheduling), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)

**Unique to Useberry (1):** [Session Replay Software](https://www.g2.com/categories/session-replay)


---
## Reviewer Demographics

### By Company Size

| Segment | Lyssna | Useberry | 
|---|---|---|
| **Small-Business** | 37.1% | 53.3% | 
| **Mid-Market** | 37.6% | 33.3% | 
| **Enterprise** | 25.3% | 13.3% | 

### By Industry

#### Lyssna

- **Information Technology and Services:** 14.8%
- **Marketing and Advertising:** 11.2%
- **Computer Software:** 10.7%
- **Design:** 10.1%
- **Financial Services:** 5.9%
- **Health, Wellness and Fitness:** 3.6%
- **Hospital & Health Care:** 3.0%
- **Automotive:** 2.4%
- **Retail:** 2.4%
- **Leisure, Travel & Tourism:** 2.4%
- **Other:** 33.7%

#### Useberry

- **Information Technology and Services:** 13.3%
- **Computer Software:** 13.3%
- **Retail:** 6.7%
- **Real Estate:** 6.7%
- **Public Relations and Communications:** 6.7%
- **Medical Devices:** 6.7%
- **Marketing and Advertising:** 6.7%
- **Logistics and Supply Chain:** 6.7%
- **Information Services:** 6.7%
- **Education Management:** 6.7%
- **Other:** 20.0%

---
## Alternatives

### Alternatives to Lyssna

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)
- [Maze](https://www.g2.com/products/maze-maze/reviews) — 4.5/5 stars (111 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23551 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (528 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)

### Alternatives to Useberry

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3017 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (988 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (528 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48066 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23551 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7398 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5830 reviews)

---
## Top Discussions

### Lyssna

No discussions available for this product.

### Useberry

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lyssna-vs-useberry)