# UPNIFY CRM Reviews
**Vendor:** UPNIFY  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 4
## About UPNIFY CRM
Upnify CRM is a sales system designed by professional salespeople.Through Upnify&#39;s automated tools and reports you will be able to accelerate your response speed and strengthen your follow-up patterns, controlling the activities of sales executives such as: follow-ups, calls, visits, videoconferences, quotes, emails, whatsApp, sms, etc. Take control of your sales process and sell more with Unify CRM.




## UPNIFY CRM Reviews
  ### 1. A simple but functional CRM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pedro N. | COORDINADOR DE SERVICIO AL CLIENTE Y EJECUTIVO DE CUENTA, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2024

**What do you like best about UPNIFY CRM?**

It has all the basic tools of a CRM, plus it is very simple and easy to understand.

**What do you dislike about UPNIFY CRM?**

You have limitations because there are many functions it doesn't have compared to other CRMs.

**What problems is UPNIFY CRM solving and how is that benefiting you?**

It helps you manage the contacts of the sales areas, see the progress of the sales force, and in this way have control of the team.

  ### 2. Gret tool for saving time at your processes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Priscilla  C. | HR Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2024

**What do you like best about UPNIFY CRM?**

I actually used Upnify some years ago for some processes in the HR area, and it was a great tool that helped me save time following up my candidates and event current employees.

**What do you dislike about UPNIFY CRM?**

Some features had a non-friendly design for the users.

**What problems is UPNIFY CRM solving and how is that benefiting you?**

I was having a great volume of candidates (contacts) so Upnify helped me communicate in time with the via email or WhatsApp

  ### 3. cheap and very efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Argennis B. | Lider de marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2022

**What do you like best about UPNIFY CRM?**

Everything is on the cloud, the reports are so easy to generate

**What do you dislike about UPNIFY CRM?**

Maybe the attention when tried to find someone for capacitation at first

**What problems is UPNIFY CRM solving and how is that benefiting you?**

we had been able to reporting quickly and always confident about our information was on the cloud

  ### 4. Efficiency in symplicity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Import and Export | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 19, 2017

**What do you like best about UPNIFY CRM?**

The simplicity of the software. It does have lots of customization options but the basic transactions and kpis are input in such a marvelously easy way.

**What do you dislike about UPNIFY CRM?**

The software is meant for tangible product selling so intangible products may encounter some difficulties adapting the software to.

**What problems is UPNIFY CRM solving and how is that benefiting you?**

Commision and margin forecast and inter company integration.



- [View UPNIFY CRM pricing details and edition comparison](https://www.g2.com/products/upnify-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+10%3A58%3A47+-0500&secure%5Bsession_id%5D=f9cc823a-2a68-47a8-89aa-9cb70268576d&secure%5Btoken%5D=28f96ed26de7da1e01455ac937badb0d8955228ae6f76a2f9a30c0ee7a9756e5&format=llm_user)

## UPNIFY CRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top UPNIFY CRM Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,579 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,155 reviews)

