--- title: Unitrends Backup and Recovery Reviews meta\_title: 'Unitrends Backup and Recovery Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 462 reviews by the users' company size, role or industry to find out how Unitrends Backup and Recovery works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 462 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- # Unitrends Backup and Recovery Reviews & Product Details Visit Website Unitrends Data Center Backup and Recovery offers a Unified BCDR solution enabling our users to address the challenges of today with a complete, agile solution designed to backup, secure and recover all workloads. The platform encompasses protection for traditional data center infrastructure as well as cloud-based IaaS workloads, SaaS applications and the data being generated on endpoint devices such as laptops and PCs. Purposeful integrations with security tools provide end-to-end protection against cybercrime and human error, while automation and artificial intelligence is injected into the platform to simplify complex systems and provide a unified experience with visibility across a complete backup infrastructure. * * * Product Website Unitrends Backup and Recovery Seller [Kaseya](https://www.g2.com/sellers/kaseya) Discussions [Unitrends Backup and Recovery Community](https://www.g2.com/products/unitrends-backup-and-recovery/discuss) Languages Supported English Solution Type All-in-One Overview by elisa Minton Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/unitrends-backup-and-recovery/pricing) ## Unitrends Backup and Recovery Integrations (9) What do users say about integrations? Verified by Unitrends Backup and Recovery [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Autotask ](https://www.g2.com/products/autotask/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Compliance Manager GRC ](https://www.g2.com/products/compliance-manager-grc/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Datto RMM ](https://www.g2.com/products/datto-rmm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IT Glue ](https://www.g2.com/products/it-glue/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kaseya BMS ](https://www.g2.com/products/kaseya-bms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kaseya VSA ](https://www.g2.com/products/kaseya-vsa/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RapidFire Tools ](https://www.g2.com/products/rapidfire-tools/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Spanning Backup ](https://www.g2.com/products/spanning-backup/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") VMware vSphere ](https://www.g2.com/products/vmware-vsphere/reviews) Show More ![Prashant S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prashant S.") PS Prashant S. professional technology analyst Enterprise (\> 1000 emp.) 7/31/2023 "Unitrends backup and recovery" 5/5 What do you like best about Unitrends Backup and Recovery? I really like the virtual disk export feature which supports VMDK, VHD, VHDX almost all vm backups Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? It can improve the report customization, more granular user permission to manage tool. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? I can backup the endpoint, physical servers, virtual servers any kind of system. Review collected by and hosted on G2.com. Show More 9/23/2025 Validated ReviewerIncentivizedSource: G2 invite ![Justine Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justine Z.") JZ Justine Z. Technical Solutions Engineer Mid-Market (51-1000 emp.) 10/9/2024 "Best Backup For Enterprise" 5/5 What do you like best about Unitrends Backup and Recovery? Easy to set up and configure, the appliance can start backing up all assets within minutes. It supports a wide range of operating systems, including legacy versions, and offers 24/7 support with quick escalation for any issues.. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? Push agent update. There's a lot of configuration required before deploying the update, which makes the process more complicated. Additionally, many tasks can be done in the backend, but only the support team has access to handle them. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? Unitrends Backup and Recovery is addressing the challenge of data loss by providing quick and reliable rollback restores. In the event of data loss incidents, this solution allows for data recovery within minutes, minimizing downtime and ensuring business continuity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 5/11/2023 "Only used for a short time but great so far." 1.5/5 What do you like best about Unitrends Backup and Recovery? The Uniview dashboard really gives me complete access to everything related to our backups. It is great to see everything in one place and not need to access each application independently. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? After being bought by Kaseya, it caused a lot of duplication. We have Kaseya VSA and UniView, which appear to do the same functions but are completely separate applications. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? Unitrends is backing up our M365. Microsoft advertises that users need their own backups and Unitrends solves that issue in an efficient way. We can create new users in M365 and they are automatically added to our backups. Review collected by and hosted on G2.com. Show More 1/6/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 3/7/2025 "Unitrends is very easy to understand and use." 5/5 What do you like best about Unitrends Backup and Recovery? The UI is very intuitive and has all the information needed. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? Updating the local agent on all the VMs can be time consuming. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? Unitrends backup make the information systems compliant with our industries regulation and our corporate rules. It also makes employee accidental file deletions easy to recover. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 12/18/2024 "Confusing and bad support" 0/5 What do you like best about Unitrends Backup and Recovery? Managing salesforce backups can be done in one place Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? The uniview portal feels half baked. Have to submit help tickets to configure to customers and assign salesforce backup licenses. They keep changing portals and do not provide very much help with migrating and accessing the different portals. Support tickets just provide more documentation instead of solutions. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? Provides a way to backup and restore salesforce data and metadata. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Matthew G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew G.") MG Matthew G. Information Systems Administrator Small-Business (50 or fewer emp.) 2/25/2021 "Unitrends is an Amazing Product" 5/5 What do you like best about Unitrends Backup and Recovery? We have Unitrends integrated with our Virtual Environment and we can restore a server in less than 15 minutes. We can also very easily retrieve lost or deleted files. Unitrends is by far the easiest and most reliable backup product I have ever used. We also have their DRASS and its a great service and fulfills all of our off site disaster recovery requirements. I setup all of our schedules and the appliance, I receive emails every morning that are backups were successful with reports and we periodically test our backups. Overall the product and process have been extremely easy to use. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? No complaints the product and customer service have always been excellent. Review collected by and hosted on G2.com. Recommendations to others considering Unitrends Backup and Recovery: It is a wonderful product and they are serious about customer service. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? The Unitrends product fulfills all of our backup and Disaster Recovery requirements and I love how easy it is to actually restore a server in the event of an emergency or misconfiguration. Review collected by and hosted on G2.com. Show More 3/6/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JP Jason P. Small-Business (50 or fewer emp.) 2/27/2024 "Excellent In-house alternative to Datto" 5/5 What do you like best about Unitrends Backup and Recovery? Being able to manage the system without having to rely on a third-party MSP enables our team to quickly and efficiently manage our backups, cloud retention, and disaster recovery processes without the delays traditionally associated with needing to reach out to another team for assistance with simple backup and recovery processes. Support has been very responsive when needed and deployment was as simple as getting the agent installed and pairing to the appliance, then configuring the SLA and letting the automated processes take over from there. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? At this time, there have been no real downsides apart from needing to make space in our racks for the appliances, which was mostly an issue with managing the transition from the existing solution and decommissioning the existing solution's hardware. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? Our previous solution was based on both Tape library and NAS and required manually taking tapes off-site as well as managing archival libraries to maintain compliance. With the Unitrends system, offsite and archival processes are handled based on schedule and automatically performed by the scheduled jobs, eliminating extra steps and the potential for missed off-site transport or possible loss or damage of tape media during off-site transport and rotation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller HK Harsh K. IT Director Mid-Market (51-1000 emp.) 6/4/2024 "Very efficient & Easy to setup" 5/5 What do you like best about Unitrends Backup and Recovery? It was very quick and easy to setup. The overall setup was done within 5 minutes. The GUI is also user friendly. The Onboarding team was very knowledgable and helpful. The integration was also easy. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? Nothing in specific comes to my mind. There is 2FA which makes the login process little lenghty, but I guess I can live with it. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? This is helping to backup the emails automatically for all the users. The backup happens daily and it allows unlimited backups. I can go back in time and restore the mailbox when I need. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JK Jeremey K. Technology & Integration Manager Small-Business (50 or fewer emp.) 6/4/2024 "It works, not flashy or fancy" 4.5/5 What do you like best about Unitrends Backup and Recovery? We use it primarily for the Office 365 and Google workspace backups. It works, it is not anything Fancy but it works. Rollout is pretty straight forward. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? They integration with IT Glue is not great. We ran into troubles where when a user was exited from a client, we could not delete the contact because of the sync and there is not a way to disable the sync. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? We needed a solution for Google and microsoft backups and it checked the boxes for us Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BT Blake T. Senior IT Consultant Small-Business (50 or fewer emp.) 6/6/2024 "Reliable and easy to use." 5/5 What do you like best about Unitrends Backup and Recovery? Easy to setup. Intuitive menus to naviate and restore backups. Customer support is very good and the responce is quick. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? We have to update agents manually on endpoints, this is annoying and is due to pushing updates to the endpoint triggers the antivirus. We would rather not set this as an exception on the AV as it poses a security risk. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? Easy way to have onsite and offsite backups. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Unitrends Backup and Recovery? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Unitrends Backup and Recovery ](https://www.g2.com/products/unitrends-backup-and-recovery/discussions/new) GU Guest User • Last activity over 2 years ago What does Unitrends Backup do? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-does-unitrends-backup-do) [ View all Discussions ](https://www.g2.com/products/unitrends-backup-and-recovery/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 22 months ### Average Discount 14% [ View More Pricing Information ](https://www.g2.com/products/unitrends-backup-and-recovery/pricing) Unitrends Backup and Recovery Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0395827521a593b0738c022333cec0be/veeam-data-platform.png "Product Avatar Image") Veeam Data Platform 4.6/5(748) [ Compare Now ](https://www.g2.com/compare/unitrends-backup-and-recovery-vs-veeam-data-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fd0d46bdcd7449539abc85a71381ae6b/kaseya-datto-siris.png "Product Avatar Image") Datto SIRIS 4.6/5(294) [ Compare Now ](https://www.g2.com/compare/kaseya-datto-siris-vs-unitrends-backup-and-recovery) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bc9c82db6b8fbc86566d8d997b2c9413/incydr.jpg "Product Avatar Image") Code42 4.2/5(44) [ Compare Now ](https://www.g2.com/compare/incydr-vs-unitrends-backup-and-recovery) ##### ##### Unitrends Backup and Recovery Features Compatibility File Server Backup Database Server Backup Virtual Machines Management Disaster Recovery Storage Capacity Remote Backup Compliance Security Standards Cloud Data Protection Data Deduplication Functionality On Premises Recovery Recovery Automation [ View More Features ](https://www.g2.com/products/unitrends-backup-and-recovery/features) ## Top-Rated Alternatives [ ![Veeam Data Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veeam Data Platform") Veeam Data Platform 4.6/5(748) ](https://www.g2.com/products/veeam-data-platform/reviews) [ ![Cove Data Protection](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cove Data Protection") Cove Data Protection 4.5/5(443) ](https://www.g2.com/products/cove-data-protection/reviews) [ ![Druva Data Security Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Druva Data Security Cloud") Druva Data Security Cloud 4.7/5(741) ](https://www.g2.com/products/druva-data-security-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/unitrends-backup-and-recovery/competitors/alternatives) ##### Categories on G2 [Server Backup](https://www.g2.com/categories/server-backup)[Online Backup](https://www.g2.com/categories/online-backup)[SaaS Backup](https://www.g2.com/categories/saas-backup) [Server Backup](https://www.g2.com/categories/server-backup)[Online Backup](https://www.g2.com/categories/online-backup)[SaaS Backup](https://www.g2.com/categories/saas-backup)[PC Backup](https://www.g2.com/categories/pc-backup)[Disaster Recovery](https://www.g2.com/categories/disaster-recovery)[Disaster Recovery as a Service (DRaaS)](https://www.g2.com/categories/disaster-recovery-as-a-service-draas)[Archive Storage Solutions](https://www.g2.com/categories/archive-storage-solutions)[IT Resilience Orchestration Automation (ITRO)](https://www.g2.com/categories/it-resilience-orchestration-automation-itro) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which punch list platforms offer offline functionality and automatic cloud sync?](https://www.g2.com/discussions/which-punch-list-platforms-offer-offline-functionality-and-automatic-cloud-sync)[ConnectWise PSA vs Autotask vs HaloPSA for an MSP with around 20 technicians that wants to stop paying for features they never use?](https://www.g2.com/discussions/connectwise-psa-vs-autotask-vs-halopsa-for-an-msp-with-around-20-technicians-that-wants-to-stop-paying-for-features-they-never-use)[What is the best tool for coordinating cybersecurity incident response?](https://www.g2.com/discussions/what-s-the-best-tool-for-coordinating-cybersecurity-incident-response) [What platform provides analytics on interview performance?](https://www.g2.com/discussions/what-platform-provides-analytics-on-interview-performance)[Which ecommerce platform manages unified inventory across a website, mobile app and Amazon all in one place?](https://www.g2.com/discussions/which-ecommerce-platform-manages-unified-inventory-across-a-website-mobile-app-and-amazon-all-in-one-place)[Pros and Cons Details](https://www.g2.com/products/unitrends-backup-and-recovery/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)