--- title: Unitrends Backup and Recovery Reviews meta\_title: 'Unitrends Backup and Recovery Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 462 reviews by the users' company size, role or industry to find out how Unitrends Backup and Recovery works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 462 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- # Unitrends Backup and Recovery Reviews & Product Details Visit Website Unitrends Data Center Backup and Recovery offers a Unified BCDR solution enabling our users to address the challenges of today with a complete, agile solution designed to backup, secure and recover all workloads. The platform encompasses protection for traditional data center infrastructure as well as cloud-based IaaS workloads, SaaS applications and the data being generated on endpoint devices such as laptops and PCs. Purposeful integrations with security tools provide end-to-end protection against cybercrime and human error, while automation and artificial intelligence is injected into the platform to simplify complex systems and provide a unified experience with visibility across a complete backup infrastructure. * * * Product Website Unitrends Backup and Recovery Seller [Kaseya](https://www.g2.com/sellers/kaseya) Discussions [Unitrends Backup and Recovery Community](https://www.g2.com/products/unitrends-backup-and-recovery/discuss) Languages Supported English Solution Type All-in-One Overview by elisa Minton Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/unitrends-backup-and-recovery/pricing) ## Unitrends Backup and Recovery Integrations (9) What do users say about integrations? Verified by Unitrends Backup and Recovery [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Autotask ](https://www.g2.com/products/autotask/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Compliance Manager GRC ](https://www.g2.com/products/compliance-manager-grc/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Datto RMM ](https://www.g2.com/products/datto-rmm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IT Glue ](https://www.g2.com/products/it-glue/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kaseya BMS ](https://www.g2.com/products/kaseya-bms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kaseya VSA ](https://www.g2.com/products/kaseya-vsa/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RapidFire Tools ](https://www.g2.com/products/rapidfire-tools/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Spanning Backup ](https://www.g2.com/products/spanning-backup/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") VMware vSphere ](https://www.g2.com/products/vmware-vsphere/reviews) Show More ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Mid-Market (51-1000 emp.) 2/23/2021 "Pleasant find" 4/5 What do you like best about Unitrends Backup and Recovery? Unitrends has simplified some of our processes and created simpler tasks as a result. Unitrends was a great find several years ago as we made the switch and have been happy with the decision. We have upgraded twice and each version makes our IT jobs easier. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? There are many backup solutions pitched at us that say they can do this and that. Since Unitrends has become part of the Kaseya lineup, we have lost a little personal service and the costs have went up. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? Standard Backups. We found that Unitrends was a better fit for our environment. Review collected by and hosted on G2.com. Show More 4/20/2026 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller DS Don S. IT Mgr Mid-Market (51-1000 emp.) 4/23/2026 "Set It and Forget It Backup Solution That Just Works" 5/5 What do you like best about Unitrends Backup and Recovery? I like that Unitrends Backup and Recovery is a 'set it and forget it' solution, making it very straightforward to use. It just works without much hassle, and the initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? Price could be cheaper Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? I use Unitrends Backup and Recovery for cloud backup and disaster recovery. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") EH Verified User in Higher Education Enterprise (\> 1000 emp.) 4/20/2026 "Easy to Configure, but Renewal and Support Failures Drove Us Away" 1.5/5 What do you like best about Unitrends Backup and Recovery? It did what it was supposed to do, is easy to configure and understand, seems to 'just work'. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? Accounts teams ghosted us, SHI failed our renewal, we have moved to Rubrik due to this. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? None now, IF they had account teams that cared about the customer they would have better luck. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 4/23/2026 "Rock-Solid Backups and Restores You Can Trust" 5/5 What do you like best about Unitrends Backup and Recovery? The solution is rock-solid on both the backup side and, more importantly, the restore side. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? There isn’t much I don’t like about it; maybe the GUI could use a refresh. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? We deal with missing or moved files caused by users almost every week. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Tyler A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler A.") TA Tyler A. Mid-Market (51-1000 emp.) 4/29/2026 "Mailbox Restore to an Earlier Date Is a Lifesaver" 5/5 What do you like best about Unitrends Backup and Recovery? Being able to restore and end users mailbox from and earlier date is a lifesaver Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? I do it have any dislikes currently with the backup and recovery Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? Saving time is the biggest benefit in helping resolve customer issues Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Garret H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Garret H.") GH Garret H. IT Director Enterprise (\> 1000 emp.) 3/2/2021 "switched after the incresed cost, lowering storage size. and would rather take 5 minutes to talk about my "needs" but push their cloud programs." 0.5/5 What do you like best about Unitrends Backup and Recovery? When we did use it, it was a great system, easy to use and recover from. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? our rep was more concerned on selling additional features than listen to our actual needs. Review collected by and hosted on G2.com. Recommendations to others considering Unitrends Backup and Recovery: Talk with their customer service people. The team is excellent and quick at answering any questions! Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? Daily backups along with incremental backups is a necessary for us and our admin teams. If we need a specific file recovered we can quickly and painlessly. Twice our school was hit with ransomware. Within a few days everything was cleaned up and recovered prior to the attack. Without Unitrends I have no clue what we would've done. Review collected by and hosted on G2.com. Show More 9/23/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Heena A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heena A.") HA Heena A. Senior Technical Analyst Mid-Market (51-1000 emp.) 8/25/2023 "Unitrends - Backup & Disaster Recovery Solution" 4/5 What do you like best about Unitrends Backup and Recovery? It’s integration with AI - uses AI & automation to monitor backups and smart alerting system ( detects if backup may fail in future due to storage or some other issues ) Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? It’s not fully optimized for modern cloud inventions. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? It simplifies the backup approach Review collected by and hosted on G2.com. Show More 4/6/2026 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") AA Verified User in Airlines/Aviation Small-Business (50 or fewer emp.) 6/1/2021 "Incremental Forever is great. Good compression" 5/5 What do you like best about Unitrends Backup and Recovery? The incremental forever backup is great! Normally works without any interaction like other backup solutions we have used. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? We utilize cold back and sometimes it drops Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? time to backup is imperative and great with the incremental forever option Review collected by and hosted on G2.com. Show More 4/20/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AE Allan E. IT Support Specialist / VoIP Manager Mid-Market (51-1000 emp.) 8/2/2022 "Easy to use back up and recovery" 4.5/5 What do you like best about Unitrends Backup and Recovery? Very reliable appliance that works without constant checking or intetactions. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? Make the UI a bit more user friendly and easier to navigate. Maybe offer quick click buttons to take you user to specific task(s). Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? Currently, we are using this product to back up our servers and file storage. With this appliance, there is no longer a need to swap out tapes or other forms of media. Review collected by and hosted on G2.com. Show More 11/25/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 4/21/2026 "It Just Works—Reliable Cloud Backups" 5/5 What do you like best about Unitrends Backup and Recovery? It just works, always works. Has cloud backup option Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? to the best of my knowledge i can't restore a single file on a linux server Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? getting backups offsite by using cloud Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Unitrends Backup and Recovery? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Unitrends Backup and Recovery ](https://www.g2.com/products/unitrends-backup-and-recovery/discussions/new) GU Guest User • Last activity over 2 years ago What does Unitrends Backup do? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-does-unitrends-backup-do) [ View all Discussions ](https://www.g2.com/products/unitrends-backup-and-recovery/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 22 months ### Average Discount 14% [ View More Pricing Information ](https://www.g2.com/products/unitrends-backup-and-recovery/pricing) Unitrends Backup and Recovery Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0395827521a593b0738c022333cec0be/veeam-data-platform.png "Product Avatar Image") Veeam Data Platform 4.6/5(748) [ Compare Now ](https://www.g2.com/compare/unitrends-backup-and-recovery-vs-veeam-data-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fd0d46bdcd7449539abc85a71381ae6b/kaseya-datto-siris.png "Product Avatar Image") Datto SIRIS 4.6/5(294) [ Compare Now ](https://www.g2.com/compare/kaseya-datto-siris-vs-unitrends-backup-and-recovery) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bc9c82db6b8fbc86566d8d997b2c9413/incydr.jpg "Product Avatar Image") Code42 4.2/5(43) [ Compare Now ](https://www.g2.com/compare/incydr-vs-unitrends-backup-and-recovery) ##### ##### Unitrends Backup and Recovery Features Compatibility File Server Backup Database Server Backup Virtual Machines Management Disaster Recovery Storage Capacity Remote Backup Compliance Security Standards Cloud Data Protection Data Deduplication Functionality On Premises Recovery Recovery Automation [ View More Features ](https://www.g2.com/products/unitrends-backup-and-recovery/features) ## Top-Rated Alternatives [ ![Veeam Data Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veeam Data Platform") Veeam Data Platform 4.6/5(748) ](https://www.g2.com/products/veeam-data-platform/reviews) [ ![Cove Data Protection](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cove Data Protection") Cove Data Protection 4.5/5(443) ](https://www.g2.com/products/cove-data-protection/reviews) [ ![Druva Data Security Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Druva Data Security Cloud") Druva Data Security Cloud 4.7/5(741) ](https://www.g2.com/products/druva-data-security-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/unitrends-backup-and-recovery/competitors/alternatives) ##### Categories on G2 [Server Backup](https://www.g2.com/categories/server-backup)[Online Backup](https://www.g2.com/categories/online-backup)[SaaS Backup](https://www.g2.com/categories/saas-backup) [Server Backup](https://www.g2.com/categories/server-backup)[Online Backup](https://www.g2.com/categories/online-backup)[SaaS Backup](https://www.g2.com/categories/saas-backup)[PC Backup](https://www.g2.com/categories/pc-backup)[Disaster Recovery](https://www.g2.com/categories/disaster-recovery)[Disaster Recovery as a Service (DRaaS)](https://www.g2.com/categories/disaster-recovery-as-a-service-draas)[Archive Storage Solutions](https://www.g2.com/categories/archive-storage-solutions)[IT Resilience Orchestration Automation (ITRO)](https://www.g2.com/categories/it-resilience-orchestration-automation-itro) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which punch list platforms offer offline functionality and automatic cloud sync?](https://www.g2.com/discussions/which-punch-list-platforms-offer-offline-functionality-and-automatic-cloud-sync)[ConnectWise PSA vs Autotask vs HaloPSA for an MSP with around 20 technicians that wants to stop paying for features they never use?](https://www.g2.com/discussions/connectwise-psa-vs-autotask-vs-halopsa-for-an-msp-with-around-20-technicians-that-wants-to-stop-paying-for-features-they-never-use)[What is the best tool for coordinating cybersecurity incident response?](https://www.g2.com/discussions/what-s-the-best-tool-for-coordinating-cybersecurity-incident-response) [What platform provides analytics on interview performance?](https://www.g2.com/discussions/what-platform-provides-analytics-on-interview-performance)[Which ecommerce platform manages unified inventory across a website, mobile app and Amazon all in one place?](https://www.g2.com/discussions/which-ecommerce-platform-manages-unified-inventory-across-a-website-mobile-app-and-amazon-all-in-one-place)[Pros and Cons Details](https://www.g2.com/products/unitrends-backup-and-recovery/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)