unitQ Features

As reported in 11 unitQ reviews. Creates feedback forms that are consistent with the design of the site.

Supports the creation and deployment of different survey types on different channels or devices. This feature was mentioned in 10 unitQ reviews.

Solicits, captures, and centralizes feedback from both structured and unstructured sources. This feature was mentioned in 11 unitQ reviews.

Allows designs to adapt automatically to the device that users access the survey or software. 10 reviewers of unitQ have provided feedback on this feature.

Aggregates feedback and transforms feedback into actionable insights. 11 reviewers of unitQ have provided feedback on this feature.

Triggers creation of a new case after customer leaves feedback. This feature was mentioned in 11 unitQ reviews.

Analyze collected feedback near or in real-time. 11 reviewers of unitQ have provided feedback on this feature.

Trigger strategic workflows to quickly resolve issues and increase customer satisfaction. 11 reviewers of unitQ have provided feedback on this feature.

Provides a secure and compliant system. This feature was mentioned in 11 unitQ reviews.

Continually inspects, audits, and monitors system to keep it up to date. This feature was mentioned in 11 unitQ reviews.

Tag content to organize and assign to specific departments or categories 39 reviewers of unitQ have provided feedback on this feature.

Break down a population of users by demographics, sequence actions, time, and able to build custom segments. This feature was mentioned in 37 unitQ reviews.

As reported in 38 unitQ reviews. Allows users to easily build customized reports and dashboards.

Based on 37 unitQ reviews. Identifies key phrases, themes, and patterns within a given text

Outputs the sentiment (positive or negative) of a given text This feature was mentioned in 39 unitQ reviews.

Measures and reports on NPS, CSAT, or other metrics over time 33 reviewers of unitQ have provided feedback on this feature.

Based on 38 unitQ reviews. Analyzes feedback from online reviews

Based on 29 unitQ reviews. Analyzes feedback from surveys through built-in survey features or integrations with survey tools

Based on 36 unitQ reviews. Analyzes customer feedback from social media

Analyzes feedback sourced from integrations with customer service tools, such as help desks and live chat This feature was mentioned in 35 unitQ reviews.

Provides the ability to import data from a variety of sources and in multiple data formats. This feature was mentioned in 11 unitQ reviews.

Consistently maintains, updates, and tests data sources to ensure quality. 11 reviewers of unitQ have provided feedback on this feature.

Allows users to analyze data easily without the need to code.

Ensures privacy and security of customer data. This feature was mentioned in 10 unitQ reviews.

Based on 10 unitQ reviews. Visualizes text data through charts and graphs.

Automates back-end technical manual processes. This feature was mentioned in 10 unitQ reviews.

Identifies entities such as organization, person name, location, etc

Extracts keyphrases to determine patterns and themes within text.

Automatically identifies and organizes text based on topic or subject matter.

Utilizes sentiment analysis to capture user feedback.

Identifies the language in which text was written in.

Provides the ability to identify syntax and parts of speech.

Allow capabilities to be customized (key-phrase, topics, sentiment, named entity) by adding keywords or exceptions.

Allow user to add custom functions to Analysis capabilities

User created models can be used as features/pre-built in other models

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt. This feature was mentioned in 27 unitQ reviews.

Condenses long documents or text into a brief summary. 28 reviewers of unitQ have provided feedback on this feature.