Unanet CRM Features
Platform (10)
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Customization
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
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Workflow Capability
Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.
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User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies.
Sandbox / Test Environments
Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.
Document & Content Mgmt.
Allows consuming, publishing and editing content from a central interface. Content management for CRM systems might include presentations, documents, images and other related electronic files.
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Performance and Reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
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Output Document Generation
Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.
Mobile Access
Access software remotely via mobile devices
Lead Generation
Manage the process of attracting and converting business prospects into leads
Sales Force Automation (9)
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Contact & Account Management
Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts.
Partner Relationship Mgmt. (PRM)
Manage partners by tracking channel partner leads and sales opportunities. Provide a partner portal to collaborate with channels on sales opportunities and to share product, pricing, quoting, ordering, and training information
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Opportunity & Pipeline Mgmt.
Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.
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Task / Activity Management
Manage and track tasks and activities. Assign due dates and integrate to calendars to manage daily schedules and priorities.
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Desktop Integration
Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration.
Product & Price List Management
Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system.
Quote & Order Management
Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts.
Customer Contract Management
Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution.
Contract/License Management
Track, store, and access client contracts or licenses
Marketing Automation (8)
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Email Marketing
Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing and auto-responders.
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Campaign Management
Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.
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Lead Management
Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.
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Marketing ROI Analytics
Enables analysis of effectiveness of an organizations various marketing activities
Email Management
Manage, store and organize emails within the system or via third-party apps
File Management
Create, save, and store files
Deal Management
Defines specific deal parameters to negotiate and secure deals
Marketing Automation
Automate workflows and trigger campaigns based on customer actions
Customer Support (20)
Case Management
Tracks issues/help requests reported by customers through the resolution process.
Customer Support Portal
Provides a convenient way for customers to get answers to inquiries, post service issues, place orders, view order histories, and gain access to other information contained in the knowledge base.
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Knowledge Base
Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions.
Call Center Features
Allows customer support professionals access to all information required to support the customer including customer information, case history and related customer social activity. Common features include: call recording, analytics, workforce management, call script management, and compliance management.
Support Analytics
Enables analysis of customer support activities to optimize customer support professionals, processes and tools.
Workflow Management
Create, design and manage workflows for repetitive tasks
Opportunity Management
Track all opportunities for potential sales and convert them into recurring revenue
Sales Pipeline Management
Pipeline view and tracking lead status
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Pipeline Management
Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Predictive Analytics
Predict future data based on historical data sets
Document Management
Store, manage, and track all electronic documents in a centralized location
Channel Management
Manage various distribution channels, build relations with channel partners, and track their performance
Commission Management
Tracking, calculating, and paying commissions and earnings to employees
Field Sales Management
Manage or track sales completed by field teams/employees
Integration (8)
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Data Import & Export Tools
Ability to input, modify and extract data from the application in bulk through a structured file.
Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Breadth of Partner Applications
To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Internal Chat Integration
Incorporation of a chat or messaging system within an organization's internal communication infrastructure
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Prospecting Tools
Tools designed to streamline the process of lead generation and management for sales teams
Real-Time Data
Receive data and information in real time
Mobile & Social (7)
Social Collaboration Features
Enables multiple users to interact by sharing information to achieve a common goal. Social collaboration focus's on the identification of groups and collaboration spaces in which messages are explicitly directed at the group and the group activity feed is seen the same way by everyone
Social Network Integration
Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management.
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Mobile User Support
Allows software to be easily used on multiple mobile devices include phone and tablet devices.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Customer Support
Provide online support for your customers through live chat or help desk functionality
Multi-Channel Social Integration
Integrate with more than one social media network
Reporting & Analytics (3)
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Reporting
Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.
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Dashboards
An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance
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Forecasting
Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.
Document Creation (6)
Customizability: Variables and Fields
Define fields to pull in dynamic information.
Template Creation and Flexibility
Easily assemble custom fields and variables into reusable templates to automate the proposal creation process.
Rich Media
How well the platform supports images, audio, and video in proposals.
Online Document Creation
Create adaptive online documents for view via browser or mobile device.
PDF Creation
Create attractive PDF versions of proposals.
Custom Branding
Brand proposals and the application's portal with your company's logos and branding.
Workflow (3)
Document Builder Interface
Easily search for and add elements to a proposal.
Collaborative Creation
Multiple users can edit a single document.
Assembly and Approval Workflows
Automate workflows by routing documents to the correct individuals for adding content and approval.
Analytics (3)
Engagement Tracking
Track who is looking at proposals and how often or for how long.
Proposal Effectiveness Reporting
Find out which pieces of content are performing best.
Reporting and Dashboards
Access pre-built and custom reports and dashboards on proposal volume and acceptance.
Administration and Platform (13)
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Alerts and Notifications
Program in-app and email notifications for approval milestones or actions.
Electronic Signature
Digitally sign online documents
CPQ Integration
Push and pull data from quote applications to build proposals.
API / Integrations
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
Contract/License Management
Track, store, and access client contracts or licenses
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Contact Management
Manage, organize, and store contact information
RFP Management
Manage and process incoming documents detailing requests for proposals
Workflow Management
Create, design and manage workflows for repetitive tasks
Document Management
Store, manage, and track all electronic documents in a centralized location
Task Management
Create, manage and track all task activities and progression
API
Application programming interface that allows for integration with other systems/databases
Document Management (6)
Proposal Creation - Bid Management
Creates professional-looking RFPs (requests for proposals) and/or RTTs (request to tender)
Bid Comparisons - Bid Management
Consolidates relevant bid data for accurate and competitive bid calculations
Templates - Bid Management
Provides templated or customizable bid forms
Bid Invitations - Bid Management
Facilitates the sharing and sending of bid proposals
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Document Management
Store, manage, and track all electronic documents in a centralized location
Qualifications (7)
Contactor Database - Bid Management
Stores, centralizes, and manages information about contractors and subcontractors
Compliance - Bid Management
Tracks and monitors compliance documents and adherance to relevant certificates
Contact Database - Bid Management
Stores, tracks, and manages contact information and communication history between vendors, contractors, and suppliers
Change Order Management
Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Contract/License Management
Track, store, and access client contracts or licenses
Cost Database
Collection of data related to the costs associated with various items, products, services, or activities
Construction Management (10)
Construction Software Integration - Bid Management
Easily integrates with third-party construction project management, accounting, and other construction solutions
Historical Data - Bid Management
Stores information regarding past and current construction projects
Project Management - Bid Management
Provides insight into progress of construction projects
Task Management
Create, manage and track all task activities and progression
Supplier Management
Manage all supplier data and operations
RFP Management
Manage and process incoming documents detailing requests for proposals
Workflow Management
Create, design and manage workflows for repetitive tasks
Document Management
Store, manage, and track all electronic documents in a centralized location
Multiple Projects
Ability to handle several projects simultaneously
Accounting Integration
Integrate with a third-party accounting system
Knowledge Pages (12)
Templates
Provides pre-made templates for wiki pages and knowledge articles.
In-Content Feedback
Allows users to leave feedback within a wiki page or knowledge article.
Versioning and Version History
Allows users to see version history and return to previous versions of wiki pages.
Decision Trees
Displays knowledge articles to be arranged in a decision tree.
Duplicate Detection
Detects any creation of already existing knowledge pages and alerts user
Content Editor
Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio
WYSIWYG Editor
What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface
Rich Text Editor
Input different types of content and edit text formats, fonts, font sizes, and colors
Drag & Drop Editor
Editing tool that allows users to drag and drop images, icons, widgets, or other components
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Pre-built Templates
Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
Knowledge Dissemination (15)
Page Analytics
Provides data on wiki page and knowledge article use.
Permissions
Allows administrators to provide permissions and gate pieces of content based on role.
Knowledge Sharing
Offers additional tools that facilitate knowledge sharing and collaboration.
Notifications
Notifies users when changes occur.
Advanced Search
Offers AI-based search capabilities
Browser Extension
Allows users to capture knowledge from the web
Organization
Allows knowledge pages to be organized into sections and subsections as needed
Other Integrations
Integrated with other tools to faciliate the sharing of information
Knowledge Integrations
Integrates with other knowledge repositories in the business
Full Text Search
Search for specific words or phrases within a document or database
Web Notifications
Set-up notifications and alerts for web browsers and apps.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Website Integration
Seamlessly integrates with 3rd party websites
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Generative AI (7)
AI Text Generation
Allows users to generate text based on a text prompt.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Proposal Generation
Create proposals based on costs of labor and materials
AI Text Generation
Allows users to generate text based on a text prompt.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Proposal Generation
Create proposals based on costs of labor and materials
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Agentic AI - Knowledge Base (4)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Multi-Language
Manage and support multiple languages
Agentic AI - CRM (8)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Calendar/Reminder System
Notifications/alerts for upcoming events or tasks
Additional Functionality (322)
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Import/Export
Import and export data to and from software applications
Lead Capture
Automatically identify and save contact information of potential customers
Batch Processing
Software's ability to perform similar action on multiple similar files simultaneously
Email Tracking
Track delivered, received, and opened emails
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Pipeline Reports
Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Segmentation
Group leads or contacts based on their specific characteristics
Customizable Fields
Customize data fields to support various needs and use cases
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Interaction Tracking
Track interaction history by documenting conversations for contacts
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Document Storage
Store and organize documents in a centralized system
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Referral Tracking
Log and store the source of contacts/leads
Quotes/Estimates
Generate quotes or estimates for customers
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Lead Qualification
Score a lead on their quality or likelihood to buy based on certain behaviors
Marketing Automation
Automate workflows and trigger campaigns based on customer actions
Email Templates
Pre-made examples and templates for emails
Sales Reports
Reports specific to sales analysis for trends and strategies
Customer Journey Mapping
Visualize and analyze customer experience across all touchpoints and channels
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Lead Scoring
Score a lead based on quality or likelihood to buy/convert based on predetermined criteria
Data Security
Protect sensitive data for digital privacy
Customizable Reports
Alter the layout and content of reports
Calendar Sync
Synchronize with other calendars to view mutual availability and schedules
For Startups
Primarily serving startup companies
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Sales Trend Analysis
Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
For iPad Devices
Operate/access software on iPad Devices
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Activity Tracking
Track and document all activities across devices, networks, and other systems
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
For Mac Devices
Operate/access software on Mac Devices
Landing Pages/Web Forms
Create landing pages or online forms designed to capture new leads and prospects
Lead Nurturing
Engage with a lead throughout the sales process by actively providing information
Gamification
Games or game-like elements to track progress and reward accomplishments
Prioritization
Arrange tasks based on the level of priority or urgency
Web-based Deployment
SaaS, web-based, online deployment
Softphone
Use your computer as a phone device to make calls over the internet
Single Sign On
Allow users to access multiple services after entering their login credentials once
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
Mobile App
Access the system via a mobile application
Email Sequences
Set up automated email sequences to streamline outreach and engage leads/contacts
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Lead Assignment
Manually or automatically assign leads to sales reps
For Small Businesses
Designed for small businesses
Live Chat
Ability to chat online in real time
Business Card/Badge Scanning
Capture contact information by scanning a physical item and having the system automatically extract data from the scan
Data Visualization
Graphical representation of data
Customer Social Profiles
Track customers' activities across social networks and maintain details about their demographics, preferences & more
Social Promotion
Market event via social media tools
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Social Media Monitoring
Track activity on sites such as Facebook, Twitter, Instagram, etc.
Customer Engagement
Initiate interactions with customers by proactively starting conversations or providing informational content
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
Brand Tracking
Monitor social media posts or web that mention a particular brand
Audience Targeting
Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Templates
Sample files or documents that could be customized as needed or used as is
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Automatic Formatting
Automatically formats data in a predetermined way
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Quotes/Estimates
Generate quotes or estimates for customers
Customizable Reports
Alter the layout and content of reports
Content Library
Centralized repository to store content and assets
Data Import/Export
Import and export data to and from software applications
Document Review
Review and analyze existing information across documents
Document Automation
Automated or logic-based workflows that assist in the creation of electronic documents
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Version Control
Track revisions and updates made to files and navigate between different versions
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Commenting/Notes
Leave comments and notes on documents for others to view
Content Publishing Options
Facilitates online authoring and publishing of the content
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Content Library
Centralized repository to store content and assets
Document Classification
Assign categories, labels, tags, or attributes to documents for organization, search and storage
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
API
Application programming interface that allows for integration with other systems/databases
Customizable Branding
Add customized logos and colors to align with company branding
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Real-Time Reporting
Active reporting of data and metrics
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Mobile Interface
A way of interacting with a mobile application using items such as windows, icons, and menus
Catalog Management
Create and manage digital catalog of products/services with their details, specifications, and price
Online Forums
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Mobile Alerts
Notifications via mobile devices
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Document Storage
Store and organize documents in a centralized system
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Live Chat
Ability to chat online in real time
Chatbot
AI-based platform which conducts a conversation via auditory or textual methods
Knowledge Management
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Wiki
An informational database that allows users to add, delete, or revise content
Text Editing
Edit text as needed
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Customizable Reports
Alter the layout and content of reports
Customizable Fields
Customize data fields to support various needs and use cases
Data Import/Export
Import and export data to and from software applications
Single Sign On
Allow users to access multiple services after entering their login credentials once
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Workflow Management
Create, design and manage workflows for repetitive tasks
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Activity Tracking
Track and document all activities across devices, networks, and other systems
Discussions/Forums
Online forums/groups where users can ask questions, share ideas, best practices, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Document Management
Store, manage, and track all electronic documents in a centralized location
API
Application programming interface that allows for integration with other systems/databases
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
For AEC Industry
Primarily serving architecture, engineering, and construction industry professionals
Customizable Reports
Alter the layout and content of reports
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Forecasting
Form predictions based on past and present data/trends
Forms Creation & Design
Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system
File Sharing
Public or private sharing of digital files such as documents, audio/video, images, and more
Version Control
Track revisions and updates made to files and navigate between different versions
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Document Storage
Store and organize documents in a centralized system
Mobile Access
Access software remotely via mobile devices
Quotes/Estimates
Generate quotes or estimates for customers
Job Costing
Calculate total itemized costs, including initial costs and any changes
Access Control
Regulate who can view information within the system
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
Proposal Generation
Create proposals based on costs of labor and materials
Project Tracking
Monitor the progress of projects from start to finish
Data Import/Export
Import and export data to and from software applications
Takeoff
Measure digital plans to calculate labor and materials needed
Bid Management
Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Project Tracking
Monitor the progress of projects from start to finish
Client Tracking
Track all company interactions with current clients
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Quotes/Estimates
Generate quotes or estimates for customers
Calendar/Reminder System
Notifications/alerts for upcoming events or tasks
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Activity Tracking
Track and document all activities across devices, networks, and other systems
Customizable Reports
Alter the layout and content of reports
Task Management
Create, manage and track all task activities and progression
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Inventory Management
Track and manage inventory levels to maintain proper supply
Email Marketing
Create and send email blasts/campaigns
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
API
Application programming interface that allows for integration with other systems/databases
Buyer Management
Track all information required to develop and sell lots in housing projects
Document Management
Store, manage, and track all electronic documents in a centralized location
Workflow Management
Create, design and manage workflows for repetitive tasks
Project Time Tracking
Measure time to completion or hours worked for projects
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Contract/License Management
Track, store, and access client contracts or licenses
Data Import/Export
Import and export data to and from software applications
Warranty Tracking
Track the duration and expiration of warranty as well as any obligations under that warranty
Estimating
Estimate expected cost based on various factors before a project begins
Customizable Fields
Customize data fields to support various needs and use cases
ACH Payment Processing
Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
Forecasting
Form predictions based on past and present data/trends
Sales Approval
Ensure that quotes/invoices are correct before sending to customers
Subcontractor Management
Track information, qualifications, and contact details of subcontractors
Change Order Management
Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs
Scheduling
Plan availability and assign specific time slots for tasks and resources
For AEC Industry
Primarily serving architecture, engineering, and construction industry professionals
Procurement Management
Organize and manage all processes/procedures involved in purchasing goods and/or services
Job Costing
Calculate total itemized costs, including initial costs and any changes
Sales Pipeline Management
Pipeline view and tracking lead status
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Contact Management
Manage, organize, and store contact information
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Time & Expense Tracking
Log and record hours worked and costs spent to assist in billing and invoicing
Time Tracking
Measure and track time including hours worked and paid time off (PTO)
Customizable Forms
Customize contracts and forms to collect specific information
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Mobile Access
Access software remotely via mobile devices
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Accounting Integration
Integrate with a third-party accounting system
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Real-Time Reporting
Active reporting of data and metrics
Data Import/Export
Import and export data to and from software applications
Customizable Fields
Customize data fields to support various needs and use cases
Automatic Backup
Data is backed up automatically to prevent data loss
Job Tracking
Track and visualize the status of an ongoing job and the time spent on tasks or projects
Estimating
Estimate expected cost based on various factors before a project begins
Real-Time Data
Receive data and information in real time
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
For Commercial and/or Industrial Electrical Contractors
Primarily serving commercial or industrial locations needing electrical work
API
Application programming interface that allows for integration with other systems/databases
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Activity Tracking
Track and document all activities across devices, networks, and other systems
Location Tracking
Identify the physical location of an individual, asset, device, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Real-Time Updates
Receive system updates as soon as any changes are made
QuickBooks Integration
Integrates with QuickBooks
Job Management
Manage and track all job information and associated tasks
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Customer Management
Store and organize information about customers and previous interactions
Quotes/Estimates
Generate quotes or estimates for customers
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Electronic Signature
Digitally sign online documents
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Customer History
Access previous interactions or concerns to maintain customer relationships
Electronic Payments
Electronically collect payments for goods or services
Scheduling
Plan availability and assign specific time slots for tasks and resources
Mobile Signature Capture
Capture signatures via mobile devices
Customizable Branding
Add customized logos and colors to align with company branding
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Customizable Reports
Alter the layout and content of reports
Contract/License Management
Track, store, and access client contracts or licenses
GPS
System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Inventory Management
Track and manage inventory levels to maintain proper supply
Job Scheduling
Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
Document Storage
Store and organize documents in a centralized system
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Dispatch Management
Manage sending personnel and resources to a site as needed
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Task Scheduling
Track and manage the scheduling of tasks
PLC Tools
An industrial computer control system that monitors the state of input devices and controls the state of output devices
Modeling & Simulation
Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making
Reusable Designs
System layout that could be created once and saved for future use
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Functions/Calculations
Perform various mathematical calculations using the data
3D Design & Modeling
Design products in 3D
Document Generation
Custom forms to streamline repetitious aspects of a document
Document Management
Store, manage, and track all electronic documents in a centralized location
Annotations
Highlight content and/or make notations about parts of content
CAD Tools
Computer aided design to create precision drawings or technical illustrations
Bills of Material
Material list of manufacturing parts and associated costs
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Content Library
Centralized repository to store content and assets
One Line Diagram
A simplified notation for representing a power system
Prototype Creation
Create, manage and access prototypes to capture design concepts and test on users
2D Drawing
Drawing and modeling designs within 2D flat dimensions
Version Control
Track revisions and updates made to files and navigate between different versions
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Parts Management
Track parts inventory levels and manage re-stocking
Automatic Adjustments
Making price adjustments to comparable property
System Design Tools
Defining elements like architecture, components, modules, interfaces, and data for a system to satisfy specific requirements
Symbol Library
A repository of symbols commonly used in respective industry
Scenario Planning
Develop potential scenarios to identify risks and opportunities
Multiple Format Support
Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
Rules-Based Workflow
Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
Built-In Database
A system that allows access to a database structure without relying on an external program
Automatic Formatting
Automatically formats data in a predetermined way
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Design Management
Collaborate on creating a product by sharing and adjusting designs through a shared portal
Change Management
Track and monitor efficient handling of all changes/transitions
Data Visualization
Graphical representation of data
3D Modeling
Representation of any object in 3D
Warranty Tracking
Track the duration and expiration of warranty as well as any obligations under that warranty
Job Costing
Calculate total itemized costs, including initial costs and any changes
Change Order Management
Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Expense Tracking
Monitor and record expenses such as purchases or charges incurred
Permit Management
Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries
Mobile App
Access the system via a mobile application
Timesheet Management
Track the amount of time spent on a job or task
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Supplier Management
Manage all supplier data and operations
Online Payments
Accept and process online payment transactions
For Residential
Specialized for organizations who focus on residential projects
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Bid Management
Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
Project Planning/Scheduling
Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Subcontractor Management
Track information, qualifications, and contact details of subcontractors
Purchase Order Management
Create, send, and track purchase orders and their statuses
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
Project Tracking
Monitor the progress of projects from start to finish
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Distinct Construction Functionality
Have features and use cases that do not fit into existing Construction software categories
Specialized or Emerging Capabilities
Provide specialized, emerging, or cross-functional capabilities that enhance processes, workflows, or decision-making
Niche Application
Address unique or niche requirements not covered by mainstream software solutions
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Payment Processing
Accept, record, and reconcile financial transactions
Customer Service Management
Manage relationships with customers and address customer concerns
Service History
Track work performed and resources used for past customers, sites, or assets
For Plumbing Industry
Serving plumbing industry professionals
Technician Management
Oversee technicians and track their assigned work orders
Equipment Tracking
Track the location of specific equipment at all times
Routing
Plan daily routes to optimize employee scheduling and provide directions
Takeoff
Measure digital plans to calculate labor and materials needed
Mobile Alerts
Notifications via mobile devices
Project Planning
Organize and schedule projects
Cost Estimating
Forecast the cost and resources required to complete a project
Status Tracking
Track the status over time for a request, process, asset, or transaction
Cost Database
Collection of data related to the costs associated with various items, products, services, or activities
Visual Assemblies
Displays a graphical view of a build assembly to visualize which portion of the project you're estimating
For General Contractors
Intended to be used by general contractors
SMS Messaging
Send messages via SMS
Commercial/Industrial
For commercial and industrial purposes
Fitting Management
Prebuilt Assembly
Activity Tracking (1)
Activity Tracking
Track and document all activities across devices, networks, and other systems
API (1)
API
Application programming interface that allows for integration with other systems/databases
Calendar Management (1)
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Reporting & Statistics (1)
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
AI Copilot (1)
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Dashboard (1)
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Customizable Forms (1)
Customizable Forms
Customize contracts and forms to collect specific information
Third-Party Integrations (1)
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Contact Management (1)
Contact Management
Manage, organize, and store contact information
Workflow Management (1)
Workflow Management
Create, design and manage workflows for repetitive tasks
Customer Database (1)
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Customizable Reports (1)
Customizable Reports
Alter the layout and content of reports
Inventory Management (1)
Inventory Management
Track and manage inventory levels to maintain proper supply
CRM (1)
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Customizable Templates (1)
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Activity Dashboard (1)
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Electronic Signature (1)
Electronic Signature
Digitally sign online documents
Cost Estimating (1)
Cost Estimating
Forecast the cost and resources required to complete a project
Scheduling (1)
Scheduling
Plan availability and assign specific time slots for tasks and resources
Communication Management (1)
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Forecasting (1)
Forecasting
Form predictions based on past and present data/trends
Alerts/Notifications (1)
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Import/Export (1)
Data Import/Export
Import and export data to and from software applications
Compliance Management (1)
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Collaboration Tools (1)
Collaboration Tools
Provides a channel for team members to share AI models, media files, communicate, and work together
Reminders (1)
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Customizable Fields (1)
Customizable Fields
Customize data fields to support various needs and use cases
Drag & Drop (1)
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Mobile Access (1)
Mobile Access
Access software remotely via mobile devices
Reporting/Analytics (1)
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Access Controls/Permissions (1)
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Invoice Management (1)
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Social Media Integration (1)
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Data Visualization (1)
Data Visualization
Graphical representation of data
Project Time Tracking (1)
Project Time Tracking
Measure time to completion or hours worked for projects
Task Management (1)
Task Management
Create, manage and track all task activities and progression
Customizable Branding (1)
Customizable Branding
Add customized logos and colors to align with company branding
Calendar/Reminder System (1)
Calendar/Reminder System
Notifications/alerts for upcoming events or tasks
Contact Database (1)
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
File Sharing (1)
File Sharing
Public or private sharing of digital files such as documents, audio/video, images, and more
Client Management (1)
Client Management
Manage contact details and communication with clients
Third-Party Integration (1)
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Email Templates (1)
Email Templates
Pre-made examples and templates for emails
Supplier Management (1)
Supplier Management
Manage all supplier data and operations
Commenting/Notes (1)
Commenting/Notes
Leave comments and notes on documents for others to view
File Management (1)
File Management
Create, save, and store files
Performance Metrics (1)
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Quotes/Estimates (1)
Quotes/Estimates
Generate quotes or estimates for customers
Work Order Management (1)
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Lead Management (1)
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Email Management (1)
Email Management
Manage, store and organize emails within the system or via third-party apps
Interaction Tracking (1)
Interaction Tracking
Track interaction history by documenting conversations for contacts
Search/Filter (1)
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Workflow Automation (1)
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Referral Tracking (1)
Referral Tracking
Log and store the source of contacts/leads
Task Scheduling (1)
Task Scheduling
Track and manage the scheduling of tasks
Lead Capture (1)
Lead Capture
Automatically identify and save contact information of potential customers
Lead Generation (1)
Lead Generation
Manage the process of attracting and converting business prospects into leads
Contract/License Management (1)
Contract/License Management
Track, store, and access client contracts or licenses
Territory Management (1)
Territory Management
Organize customer data and accounts by user or geography
Revenue Management (1)
Revenue Management
Monitor sales and make necessary adjustment in order to increase demand and revenue
Lead Scoring (1)
Lead Scoring
Score a lead based on quality or likelihood to buy/convert based on predetermined criteria
Approval Process Control (1)
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Sales Trend Analysis (1)
Sales Trend Analysis
Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
Bid Management (1)
Bid Management
Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
Goal Setting/Tracking (1)
Goal Setting/Tracking
Establish measurable goals and objectives and track their progress over a specific period of time
Email Marketing (1)
Email Marketing
Create and send email blasts/campaigns
For iPad Devices (1)
For iPad Devices
Operate/access software on iPad Devices
Assignment Management (1)
Assignment Management
Assign issues and tasks based on availability or required skills
Lead Qualification (1)
Lead Qualification
Score a lead on their quality or likelihood to buy based on certain behaviors
Live Chat (1)
Live Chat
Ability to chat online in real time
Time Tracking (1)
Time Tracking
Measure and track time including hours worked and paid time off (PTO)
Commission Management (1)
Commission Management
Tracking, calculating, and paying commissions and earnings to employees
Product Catalog (1)
Product Catalog
Present a catalog of inventory that customers can view
Internal Chat Integration (1)
Internal Chat Integration
Incorporation of a chat or messaging system within an organization's internal communication infrastructure
Campaign Management (1)
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Budgeting/Forecasting (1)
Budgeting/Forecasting
Create budgets based on historical data and future projections
Project Tracking (1)
Project Tracking
Monitor the progress of projects from start to finish
Call Logging (1)
Call Logging
Collects essential call data such as call origin, call destination, call length, and other transaction details
Qualification Tracking (1)
Qualification Tracking
Track certifications, qualifications, and licenses for employees, contractors, etc.
Safety Management (1)
Safety Management
Identify and assess hazards to ensure the well-being of employees, assets, and the environment
Appointment Scheduling (1)
Appointment Scheduling
Schedule appointments via a calendar
Sales Pipeline Management (1)
Sales Pipeline Management
Pipeline view and tracking lead status
Sales Activity Management (1)
Sales Activity Management
Define, track, and/or automate sales activities and sales processes
Sales Reports (1)
Sales Reports
Reports specific to sales analysis for trends and strategies
Opportunity Management (1)
Opportunity Management
Track all opportunities for potential sales and convert them into recurring revenue
Sales Forecasting (1)
Sales Forecasting
Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.
Mobile App (1)
Mobile App
Access the system via a mobile application
Time & Expense Tracking (1)
Time & Expense Tracking
Log and record hours worked and costs spent to assist in billing and invoicing
Equipment Tracking (1)
Equipment Tracking
Track the location of specific equipment at all times
Multiple Projects (1)
Multiple Projects
Ability to handle several projects simultaneously
Contractor Management (1)
Contractor Management
Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)
Calendar Sync (1)
Calendar Sync
Synchronize with other calendars to view mutual availability and schedules
Prospecting Tools (1)
Prospecting Tools
Tools designed to streamline the process of lead generation and management for sales teams
Activity/News Feed (1)
Activity/News Feed
Continuous profile-based stream of news and activity
Transfers/Routing (1)
Transfers/Routing
Transfer queries and organize messages between agents
Leaderboards (1)
Leaderboards
Boards that use custom metrics to show how leading performers compare to other individuals/teams
For Startups (1)
For Startups
Primarily serving startup companies
Subcontractor Monitoring (1)
Subcontractor Monitoring
Ensure subcontractors are working safely on client sites and document audits/inspections for reference.
Segmentation (1)
Segmentation
Group leads or contacts based on their specific characteristics
Proposal Management (1)
Proposal Management
Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal.
Contractor Database (1)
Contractor Database
Easily track all contractor information in one centralised location
Event Triggered Actions (1)
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
Kanban Board (1)
Kanban Board
Visualization tool to organize and optimize tasks and track their status at every stage of workflow
Technology Glossary Features
View definitions of the features and discover new technology terms.
Case management refers to the processing of data and procedures for resolving cases. Learn more about case management, its benefits, and its applications.
A document builder is a software application that is used to create text-based documents.


