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Turn

By Turn Technologies

4.5 out of 5 stars

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Turn Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Average Discount

6%

Turn Media

Turn Demo - Screening Dashboard
Turn's comprehensive end-to-end screening ensures you are checking only the most qualified candidates.
Turn Demo - Background Checks
Turn reduces the time to screen workers. Optimized for speed and accuracy, we ensure you have the most qualified workers with the best records — usually in less than a day.
Turn Demo - Consent Form
Turn's consent form allows workers to initiate the background check process.
Turn Demo - Background Check Invite for Workers
Workers receive an email invitation to get their background check process started.
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Turn Reviews (38)

Reviews

Turn Reviews (38)

4.5
38 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Package/Freight Delivery
IP
Mid-Market (51-1000 emp.)
"Turn Technologies is a valuable resource in reviewing candidates"
What do you like best about Turn?

Turn creates an open platform to view applicants and their background history. When selecting candidates for a position, knowing the elements they include helps make applicant decisions clear. The upside of Turn is that applicants can get processed in less than 48 hours we can move applicants along quicker in their application process with the company. Review collected by and hosted on G2.com.

What do you dislike about Turn?

The downside of Turn is that sometimes, applicants can get stuck in a limbo period and resolving any issue may take longer than 72 hours. I've had an instance where I've waited over a week for confirmation details on one applicant. Review collected by and hosted on G2.com.

SB
Missions Coordinator
Small-Business (50 or fewer emp.)
"Love Working with Turn - Very Responsive and Open to Feedback"
What do you like best about Turn?

Everyone I've contacted at Turn or our organization has contacted has been responsive and helpful with our needs or concerns. They are open to our feedback and making changes if needed, or sharing why something is done a certain way. I always appreciate their attention to customer service. Review collected by and hosted on G2.com.

What do you dislike about Turn?

Our organization doesn't love that our volunteers who get background checked must select one checkbox that they want their report and their emails must be added to a marketing distribution list. We understand why this is done for the average user of Turn and we don't fault them for that, but it just doesn't work with our organization's reason for using Turn. Review collected by and hosted on G2.com.

Response from Nandini Prashad of Turn

Hi Shannon, thanks for your great review! We're glad Turn is able to provide a seamless, quick, and responsive background check solution for your organization. We're constantly looking for ways to improve your Turn experience!

Kristen J.
KJ
Human Resources Manager
Mid-Market (51-1000 emp.)
"Easy to use background check system with bilingual and chat support"
What do you like best about Turn?

Our relationship with Turn started last year when we needed to run background checks on several thousand people quickly. Not only did Turn tailor a package to fit our needs, but their pricing strategy was fair and their customer support was unbelievable. I especially enjoy working with our new account manager Marissa. She is fantastic and cares about our experience. Review collected by and hosted on G2.com.

What do you dislike about Turn?

Would like to have better reporting features. Everything else is excellent. Review collected by and hosted on G2.com.

NW
General Manager
Small-Business (50 or fewer emp.)
"Turn is working great for us !"
What do you like best about Turn?

I really like that Turn is very user-friendly. Anytime that I need help with something, they are very willing to do whatever it takes to make sure I get the service and everyone is very friendly :) Review collected by and hosted on G2.com.

What do you dislike about Turn?

It might be nice if once the driver takes the drug test, there is a notification that it has been accepted and just waiting on results ...this might already be an option I'm unaware of Review collected by and hosted on G2.com.

FC
Operation Coordinator
Small-Business (50 or fewer emp.)
"Excellent Service"
What do you like best about Turn?

The service, when I have a doubt they respond my email in hours

It is so easy to use it

Complete information, they gave you the precise information that we need Review collected by and hosted on G2.com.

What do you dislike about Turn?

There is not a training video

The data is on another web page and it sometimes stops working

Sometimes the drivers have issues with their SSN, the page does not let them add it Review collected by and hosted on G2.com.

Response from Nandini Prashad of Turn

Hi Fernanda! Thanks so much for the great review. We're pleased to know you find our solution easy to use and our support team quick and responsive to your needs. We also welcome your feedback, including on providing more user support content - definitely something we're working on. Stay tuned!

Molly C.
MC
Talent Acquisition Manager
Mid-Market (51-1000 emp.)
"So far our experience with Turn has been very positive. Quick responses for candidate background chk"
What do you like best about Turn?

I really appreciate that Turn was willing to integrate with our ATS (Lever) - it wasn't already in place and they worked with Lever to build. SImilar to competitors in the integration and Review collected by and hosted on G2.com.

What do you dislike about Turn?

It has taken time and a lot of questions to better understand the different statuses - not quite as intuitive as I would expect - I was able to get access to the dashboard to get more information but still needed clarification - especially CONSENT status as nobody in our organization had experience with another vendor that had that initial authorization collected from the applicant and then further consent in some cases. Our team didn't understand why sometimes that additional consent is needed. Review collected by and hosted on G2.com.

Michael R.
MR
Software Engineer
Small-Business (50 or fewer emp.)
"the API documentation is not as clear as I expected"
What do you like best about Turn?

The most useful thing you have is the mocked server Review collected by and hosted on G2.com.

What do you dislike about Turn?

the mocked server does not work. requests return error Review collected by and hosted on G2.com.

Justin B.
JB
CTO
Mid-Market (51-1000 emp.)
"Easy Background Check Solution"
What do you like best about Turn?

Clear data, easy to use, simple to implement. Review collected by and hosted on G2.com.

What do you dislike about Turn?

No dislikes really, great experiences in the 3 years we've been using it Review collected by and hosted on G2.com.

Nicholas P.
NP
Talent Acquisition Manager
Mid-Market (51-1000 emp.)
"Good platform"
What do you like best about Turn?

Its easy to use and have sourcing features if needed. It also integrates with our ATS Review collected by and hosted on G2.com.

What do you dislike about Turn?

That currently it doesn't cover the Canadian market, however it will Review collected by and hosted on G2.com.

Verified User in Package/Freight Delivery
AP
Small-Business (50 or fewer emp.)
"User Review"
What do you like best about Turn?

User Interface is simple and easy to use. Tech support is extremely helpful and quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Turn?

We've gotten feedback from our applicants that the reports are not always accurate and sometimes people get mixed up. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Average Discount

6%

Perceived Cost

$$$$$
Turn Features
Screening and Assessments
Compliance
Dashboard
Real-Time Tracking
Platform Search
Alerts and Notifications
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Turn
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