TurboTenant Reviews & Product Details

Price is good, of course. Regular updates. The ease of getting a tenant paying online with extra fees. The rent due reminders. Building a lease. The messaging capabilities. Many more as well. Review collected by and hosted on G2.com.

When I use the Android TT App. If the App is open in the background, if I task switch away from TT, when I task switch back to the App, it doesn't re-open TT. I have to end task and open it again. Also, TT used to put a listing on Zillow. Now it no longer does. I have to do it manually. Also, almost no one ever fills out the pre-screener. Not exactly TT's fault but maybe some thought/work could be put in so that more people feel like they are filling out an actual application that is worth their time. Review collected by and hosted on G2.com.

Customer support has been great. My tenants love the app and maintenance requests and I love the electronic rent collection and pdf signing of docs Review collected by and hosted on G2.com.

The transactions tab or section is lacking. I wish they could incorporate accounting like Stessa and link our bank account in order to do better reporting. The tax service turbotenant offers is way overpriced and not feasible for us that don’t own more than 10 units for it to be valuable. Review collected by and hosted on G2.com.

I like that TurboTenant makes handling rent payments and communicating with tenants easier, with less effort from me. Tenants have an easy way to pay rent and reach me or my wife in one place, which helps me manage both properties. Rent collection can happen without me having to call and ask for the money; tenants can take the initiative to pay when it’s due, and TurboTenant sends late notices if they’re late. I also find the messaging feature helpful because it keeps a history of what both sides say. The initial setup was easy. Review collected by and hosted on G2.com.

I had an issue with the wording in a TurboTenant lease. When I was considering giving a 30-day notice, the wording appeared to give the tenant 60 days instead. I need to look at it more, and I think TurboTenant should too. Review collected by and hosted on G2.com.

I like that TurboTenant makes it easy to manage my properties, communicate with tenants, and do everything I need to self-manage. It is an all-in-one tool where I can do everything in one place without needing separate accounting or management dashboards, including handling maintenance. I really like the background check feature, which lets me send a link directly to prospective tenants so I can run checks quickly and inexpensively without paper or third-party sites. I also like the user interface, the property marketing functions, and that it is affordable. Review collected by and hosted on G2.com.

I think TurboTenant works pretty well for my needs, though onboarding was a little challenging. As I add properties, I may need a property manager or another person to access my account and handle TurboTenant tasks. It would also be handy to have a one-click mortgage payment feature. Review collected by and hosted on G2.com.

I use TurboTenant to market my rental and prescreen renters before they fill out an application. It sends background, security, and criminal checks and gives me information to decide which renters might be appropriate. I can also personalize a contract and accept monthly rent payments. What I like most is being able to call and talk to a person who helps me adapt the contract and set up payments. When I have trouble figuring things out on the website, they talk me through it and assist me. Review collected by and hosted on G2.com.

I’m not techy, so it’s difficult to figure out a few things on TurboTenant’s website. Getting set up also takes a little time and getting used to. It’s not a problem because I can call and they’ll talk me through it and assist me. Review collected by and hosted on G2.com.

I like that TurboTenant keeps everything in one place for all of my units. It lets me create a P&L and input my expenses, which is really handy. The messaging feature is also great because I can communicate without sharing too much personal information. I haven't had any issues with the software, and being able to access it from my phone or computer is super convenient. It's been interesting and encouraging to learn new rules about rental properties and being a landlord. TurboTenant helps me make sound decisions about my rentals and stay on top of paperwork, which is valuable for both me and my tenants. The initial setup was very easy, and I've enjoyed using it overall. Review collected by and hosted on G2.com.

I currently do not have any dislikes about the software. Review collected by and hosted on G2.com.

I really appreciate TurboTenant because it streamlines everything by putting all my needs in one place. Managing four properties becomes way easier with all the marketing, maintenance, billing, accounting, contracts, and tenant communications centralized. I find it immensely helpful that payment reminders and billing are handled automatically, which is a huge stress reliever. The transparency it offers is fantastic and helps foster better communication with my tenants. I particularly value the lease builder, payment functions, and their support in contract management. TurboTenant truly acts as a one-stop source for efficiently managing my properties, and I couldn't do without it. Review collected by and hosted on G2.com.

I'm disappointed they took away the maintenance module, as it was a useful feature for managing maintenance. It's still a great service, but that change was a letdown. Review collected by and hosted on G2.com.

I really like TurboTenant’s screening options. It’s easy to use, and I like how it tracks rent collection. It saves me so much time tracking down tenants and collecting money, and I love the direct deposit feature. Marketing my properties is very easy and effective, which simplifies my life when we have tenant turnover. The initial setup was super easy and fast. Review collected by and hosted on G2.com.

I find the TurboTenant mobile app somewhat limited. I can’t list a particular tenant’s payments or see how much they owe in the app. I’d love for it to do everything the website can do, including showing detailed accounting for each tenant, when they made payments, and how much is still due. Review collected by and hosted on G2.com.

I like that it is so easy to keep track of everything in one place, rather than jumping around between 4 different excel spreadsheets. I also like the payment system and that TurboTenant automatically sends email reminders to my tenants. Review collected by and hosted on G2.com.

The biggest drawback to TurboTenant is that I haven't found a way to easily autofill my own details/clauses that I like to add to each lease. There may be a way to do this quickly; I just haven't found it. Review collected by and hosted on G2.com.

Constant enhancements to platform, availability of platform, performance/speed of platform. Technical support is extremely responsive. Review collected by and hosted on G2.com.

No dislikes, per se, however I believe they can and will improve the self-help interface. I can always get what I need by reaching out to tech support, but finding the content I need by myself is sometimes a challenge. Review collected by and hosted on G2.com.