I actually came across Turbo tenant while helping a client who got burned by a tenant with a fraudulent reference. So when I started recommending tools to my other clients I wanted something with a proper audit log. I like document retention of Turbotenant and also the way it timestamps every single interaction. Recently I had a situation about 8 months ago where a landlord client was accused of mishandling a security deposit and I was able to pull the entire history from TurboTenant.. I could even show exactly when the tenant reported a scratch and when the landlord responded. That kind of thing is gold for me as a consultant.

Before TurboTenant I used to get maintenance requests out of phone calls and into a system where I could track them. But it was not efficient. Now we use the maintenance portal of TurbotTenant. Tenants can log in and submit a request with photos and it automatically creates a ticket. No more playing phone tag trying to figure out what's wrong. The property managers get a notification and they can assign it to one of our maintenance staff. I also like the photo upload feature of Turbotenant where tenants can take a picture of the problem and attach it right there. Our maintenance guys love that because they know what tools to bring before they even show up. It saves so much time. The communication log is also helpful because we can see the whole history of a request. Who submitted it who worked on it what parts were ordered. It's all in one place

It covers the entire rental process in a single dashboard. Its easy to listing properties, screen tenants, collect rent, and track expenses, and the tenant screening, online application, auto payments are especially useful. Turbo tenant also stands out because the applications are easy to use which makes quick setup, Managing all assets feels straightforward. The integrations are easy to operate.The lease templates, along with the basic accounting and communication tools, help make day to day work easier. Overall it’s easy to get started.