# TSM Reviews
**Vendor:** Theservicemanager  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About TSM
The new standard in field service management software.




## TSM Reviews
  ### 1. Platform providing on field data insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** Azad Q. | Senior Lead Generation Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2024

**What do you like best about TSM?**

TSM handles complexity between multi geographic and multi departmental organizations linking to multiple different accounting. This software is the best to manage business problems and get it resolve by them. They provide all services including plumbing and other stuff. It is a cloud based platform. Easy to use, helpful customer support team.

**What do you dislike about TSM?**

It gets integrated only with the microsoft tools, cannot buy by the individual user. At time service requested gets deleted and unbale to track on field person.

**What problems is TSM solving and how is that benefiting you?**

We tried this software to use for business management activities, our HR team has used it for inventory managment and sales team has used for project managmen, It is helping us to schcedule project timeline and complete it. They also provide basic services such as on field sales people and updates their jobs they can manage it through TSM mobile features.



- [View TSM pricing details and edition comparison](https://www.g2.com/products/tsm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+23%3A09%3A23+-0500&secure%5Bsession_id%5D=796541f3-91e8-4abf-ac8d-93b2546cf7ba&secure%5Btoken%5D=5686a7c53fa1911fbbf5950f56f30d277f1f29abebb2768e62a14ac82ea11551&format=llm_user)

## TSM Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

## Top TSM Alternatives
  - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (4,877 reviews)
  - [NetSuite](https://www.g2.com/products/netsuite/reviews) - 4.1/5.0 (4,616 reviews)
  - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,488 reviews)