I appreciate the partnership attitude with which the TruRating team works with our team. They want to ensure we get the most actionable insights from the data and will work tirelessly to ensure the questions we ask get us what's valuable. Review collected by and hosted on G2.com.
Because the feedback is captured at the point of sale when the guest is busy talking to the cashier, fumbling for their payment method, etc., I still question whether the respondent is providing thoughtful vs. rushed feedback on their experience. Review collected by and hosted on G2.com.
