--- title: Trumpia Reviews meta\_title: 'Trumpia Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 59 reviews by the users' company size, role or industry to find out how Trumpia works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 59 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Hotel url: https://www.g2.com/categories/hotel ---

### Trumpia Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **responsive customer support** from Trumpia, which helps them stay on track with their marketing efforts. [(4 mentions)](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=1519646&qs=pros-and-cons#reviews)

Users find Trumpia's service to be **very easy to use** , making communication with large groups efficient and effective. [(4 mentions)](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=1519668&qs=pros-and-cons#reviews)

Users find Trumpia **incredibly helpful** for creating engaging messaging and managing outreach effectively. [(3 mentions)](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=1519650&qs=pros-and-cons#reviews)

Users appreciate the **easy-to-use notification system** that facilitates personalized messaging and effective communication with teams. [(3 mentions)](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=1952301&qs=pros-and-cons#reviews)

Users appreciate the **ease of creating personalized and automated messaging** , enhancing communication and engagement with target audiences. [(2 mentions)](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=1952289&qs=pros-and-cons#reviews)

Users find the **difficult setup** of Trumpia challenging initially, but support helps ease the process afterward. [(2 mentions)](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=2306224&qs=pros-and-cons#reviews)

Users report experiencing **downtime issues** during service renewal, causing interruptions to their overall experience with Trumpia. [(1 mentions)](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=2306231&qs=pros-and-cons#reviews)

Users find the **learning curve steep** initially, but support helps ease the process after the first campaign. [(1 mentions)](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=2306212&qs=pros-and-cons#reviews)

Users find the **UX not intuitive** , wishing for a more user-friendly and updated design experience. [(1 mentions)](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=1519686&qs=pros-and-cons#reviews)

Users experience **onboarding issues** that can complicate initial setup and service renewal processes with Trumpia. [(1 mentions)](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=2306247&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Trumpia

##### 1. Customer Support

Users appreciate the **responsive customer support** from Trumpia, which helps them stay on track with their marketing efforts.
[
See 4 mentions
](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=1519646&qs=pros-and-cons#reviews)

See Related User Reviews

JW

Jennifer W.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Support Keeps Me Engaged"

What do you like about Trumpia?

I am blown away by the customer support and how my Account Manager, Jed, has continued to check in on me. Honestly, if he didn't I probably would have

 ![Allyson C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allyson C.")
AC

Allyson C.

Small-Business (50 or fewer emp.)

5.0/5

"Highly recommend for any business looking to enhance its communication strategy!"

What do you like about Trumpia?

The platform makes it easy to create and automate personalized and engaging messaging to each market’s sales teams, allowing us to easily update store

##### 2. Ease of Use

Users find Trumpia's service to be **very easy to use** , making communication with large groups efficient and effective.
[
See 4 mentions
](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=1519668&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Claudius W. S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claudius W. S.")
CS

Claudius W. S.

Enterprise (\> 1000 emp.)

4.5/5

"Easy to Use and Reliable, Minor Setup and Renewal Hiccups"

What do you like about Trumpia?

Services was very easy to use. This service was primarily used for priority incident notifications and availability was high with some minor temporary

 ![Allyson C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allyson C.")
AC

Allyson C.

Small-Business (50 or fewer emp.)

5.0/5

"Highly recommend for any business looking to enhance its communication strategy!"

What do you like about Trumpia?

The platform makes it easy to create and automate personalized and engaging messaging to each market’s sales teams, allowing us to easily update store

##### 3. Helpful

Users find Trumpia **incredibly helpful** for creating engaging messaging and managing outreach effectively.
[
See 3 mentions
](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=1519650&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Allyson C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allyson C.")
AC

Allyson C.

Small-Business (50 or fewer emp.)

5.0/5

"Highly recommend for any business looking to enhance its communication strategy!"

What do you like about Trumpia?

The platform makes it easy to create and automate personalized and engaging messaging to each market’s sales teams, allowing us to easily update store

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Easy text messaging system for mass communication!"

What do you like about Trumpia?

I have thoroughly enjoyed being able to create very specific, details distribution lists in order to send information to a specific set of students. A

##### 4. Notifications

Users appreciate the **easy-to-use notification system** that facilitates personalized messaging and effective communication with teams.
[
See 3 mentions
](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=1952301&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Claudius W. S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claudius W. S.")
CS

Claudius W. S.

Enterprise (\> 1000 emp.)

4.5/5

"Easy to Use and Reliable, Minor Setup and Renewal Hiccups"

What do you like about Trumpia?

Services was very easy to use. This service was primarily used for priority incident notifications and availability was high with some minor temporary

 ![Allyson C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allyson C.")
AC

Allyson C.

Small-Business (50 or fewer emp.)

5.0/5

"Highly recommend for any business looking to enhance its communication strategy!"

What do you like about Trumpia?

The platform makes it easy to create and automate personalized and engaging messaging to each market’s sales teams, allowing us to easily update store

##### 5. Messaging

Users appreciate the **ease of creating personalized and automated messaging** , enhancing communication and engagement with target audiences.
[
See 2 mentions
](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=1952289&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Allyson C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allyson C.")
AC

Allyson C.

Small-Business (50 or fewer emp.)

5.0/5

"Highly recommend for any business looking to enhance its communication strategy!"

What do you like about Trumpia?

The platform makes it easy to create and automate personalized and engaging messaging to each market’s sales teams, allowing us to easily update store

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Easy text messaging system for mass communication!"

What do you like about Trumpia?

I have thoroughly enjoyed being able to create very specific, details distribution lists in order to send information to a specific set of students. A

### 5 Cons or Disadvantages of Trumpia

##### 1. Difficult Setup

Users find the **difficult setup** of Trumpia challenging initially, but support helps ease the process afterward.
[
See 2 mentions
](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=2306224&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Claudius W. S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claudius W. S.")
CS

Claudius W. S.

Enterprise (\> 1000 emp.)

4.5/5

"Easy to Use and Reliable, Minor Setup and Renewal Hiccups"

What do you dislike about Trumpia?

Initial setup of service was a bit rocky, but once we had it setup all was well. Service interruption when renewing service as PO was being processed.

JW

Jennifer W.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Support Keeps Me Engaged"

What do you dislike about Trumpia?

Setting up the the campaign is a bit more involved than I expected but once the first one is done it's easier to duplicate and at least there is suppo

##### 2. Downtime Issues

Users report experiencing **downtime issues** during service renewal, causing interruptions to their overall experience with Trumpia.
[
See 1 mentions
](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=2306231&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Claudius W. S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claudius W. S.")
CS

Claudius W. S.

Enterprise (\> 1000 emp.)

4.5/5

"Easy to Use and Reliable, Minor Setup and Renewal Hiccups"

What do you dislike about Trumpia?

Initial setup of service was a bit rocky, but once we had it setup all was well. Service interruption when renewing service as PO was being processed.

##### 3. Learning Curve

Users find the **learning curve steep** initially, but support helps ease the process after the first campaign.
[
See 1 mentions
](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=2306212&qs=pros-and-cons#reviews)

See Related User Reviews

JW

Jennifer W.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Support Keeps Me Engaged"

What do you dislike about Trumpia?

Setting up the the campaign is a bit more involved than I expected but once the first one is done it's easier to duplicate and at least there is suppo

##### 4. Not Intuitive

Users find the **UX not intuitive** , wishing for a more user-friendly and updated design experience.
[
See 1 mentions
](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=1519686&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Andrew C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew C.")
AC

Andrew C.

Mid-Market (51-1000 emp.)

5.0/5

"Dependable and great customer service!"

What do you dislike about Trumpia?

I wish their UX was a little more user-friendly and updated, but other than that, there was nothing.

##### 5. Onboarding Issues

Users experience **onboarding issues** that can complicate initial setup and service renewal processes with Trumpia.
[
See 1 mentions
](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=2306247&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Claudius W. S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claudius W. S.")
CS

Claudius W. S.

Enterprise (\> 1000 emp.)

4.5/5

"Easy to Use and Reliable, Minor Setup and Renewal Hiccups"

What do you dislike about Trumpia?

Initial setup of service was a bit rocky, but once we had it setup all was well. Service interruption when renewing service as PO was being processed.

## Top-Rated Alternatives

[

 ![Constant Contact](https://images.g2crowd.com/uploads/product/hd_favicon/d0637309afa730e835c2875436d214a5/constant-contact.svg "Constant Contact")

Constant Contact

4.1/5(7,427)

](https://www.g2.com/products/constant-contact/reviews)

[

 ![Textedly](https://images.g2crowd.com/uploads/product/hd_favicon/736f866410796ccd5cc7763fc8a4b265/textedly.svg "Textedly")

Textedly

4.6/5(1,398)

](https://www.g2.com/products/textedly/reviews)

[

 ![EZ Texting](https://images.g2crowd.com/uploads/product/hd_favicon/2ce0a035c97046a262711add6cb35797/ez-texting.svg "EZ Texting")

EZ Texting

4.5/5(744)

](https://www.g2.com/products/ez-texting/reviews)

[
View All Alternatives
](https://www.g2.com/products/trumpia/competitors/alternatives)

  

JW

Jennifer W.

Owner

Small-Business (50 or fewer emp.)

10/17/2025

"Outstanding Support Keeps Me Engaged"

5/5

What do you like best about Trumpia?

I am blown away by the customer support and how my Account Manager, Jed, has continued to check in on me. Honestly, if he didn't I probably would have started to use this and then forgotten about it for months because I'm a typical busy small business owner doing a millions things. Jed's help is keeping me on track to making sure Trumpia is a key tool in my marketing. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

Setting up the the campaign is a bit more involved than I expected but once the first one is done it's easier to duplicate and at least there is support to help. Review collected by and hosted on G2.com.

What problems is Trumpia solving and how is that benefiting you?

I am using Trumpia to help with my lead flow. I need to get more potential customers into my pipeline to hopefully convert to actual customers in the future. I also plan to use Trumpia to reengage past customers for additional business or referrals which I'm really terrible at doing now. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: G2 invite

  

 ![Claudius W. S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claudius W. S.")
CS

Claudius W. S.

IS Consultant, Service Delivery Leader, Service Desk &amp; UAM

Enterprise (\> 1000 emp.)

10/31/2025

"Easy to Use and Reliable, Minor Setup and Renewal Hiccups"

4.5/5

What do you like best about Trumpia?

Services was very easy to use. This service was primarily used for priority incident notifications and availability was high with some minor temporary outages. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

Initial setup of service was a bit rocky, but once we had it setup all was well. Service interruption when renewing service as PO was being processed. Review collected by and hosted on G2.com.

What problems is Trumpia solving and how is that benefiting you?

Priority incident notifications to key stakeholders Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: G2 invite

  

 ![Allyson C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allyson C.")
AC

Allyson C.

Director Of Marketing And Business Development

Small-Business (50 or fewer emp.)

11/14/2024

"Highly recommend for any business looking to enhance its communication strategy!"

5/5

What do you like best about Trumpia?

The platform makes it easy to create and automate personalized and engaging messaging to each market’s sales teams, allowing us to easily update stores with helpful and directly relevant information ranging from upcoming promo ‘cheat sheets’, POS updates and procedures, and customer service 101 to weekly (scheduled) motivational messages to start their week. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

The Keyword Sign-ups cap at 11 keywords. Review collected by and hosted on G2.com.

What problems is Trumpia solving and how is that benefiting you?

Trumpia allows our agency to put together a strategic routine for automating communication needs to our client's sales teams. We are able to scheudle all updates, reminders, motivation, etc... for the entire month, once a month. In addition to being able to send a broadcast message to all contacts within a speficic market if needed. And not having to use our personal cell #s is great as well! Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

  

JB

Jacob B.

Analyst

Mid-Market (51-1000 emp.)

10/30/2024

"Trumpia 10/10 - Robust platform for mass outreach"

5/5

What do you like best about Trumpia?

Overall, this platform has been the best fit for managing our outreach compared to others we’ve tried. The support team is responsive and helpful, and from a development standpoint, the API documentation is clear and straightforward to configure. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

No downsides in our experience—they’ve proven they can get the job done effectively. Review collected by and hosted on G2.com.

What problems is Trumpia solving and how is that benefiting you?

Trumpia manages our mass SMS campaigns and outreach, streamlining our communication efforts and ensuring reliable message delivery at scale. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

  

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
UH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

11/6/2024

"Easy text messaging system for mass communication!"

4.5/5

What do you like best about Trumpia?

I have thoroughly enjoyed being able to create very specific, details distribution lists in order to send information to a specific set of students. Additionally, it has been incredibly helpful to use the scheduling tool in order to plan ahead to send messages. I am looking forward to also learn more about the 'voting' tool which can help receive feedback on surveys from students! Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

I sometimes feel as if the screen lags a little bit that makes it difficult to work quickly. Review collected by and hosted on G2.com.

What problems is Trumpia solving and how is that benefiting you?

Trumpia is helping me to communicate with our student body about events, upcoming deadlines, room inspection dates, and much more! Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

  

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

11/14/2024

"Absolutely love Trumpia! We have had such a positive experience using this product!"

5/5

What do you like best about Trumpia?

It is so easy to use and is the most efficient way to communicate with 500+ people at once! Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

Sometimes people will have a block on their phone preventing them from being added to the program which means you have to jump through some extra hoops to get them added. Review collected by and hosted on G2.com.

What problems is Trumpia solving and how is that benefiting you?

Getting information out to the masses very quickly! Everyone checks their phone multiple times a day and this is the best way to get a message across within minutes! Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

  

 ![Andrew C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew C.")
AC

Andrew C.

Director of Marketing and Communications

Mid-Market (51-1000 emp.)

10/25/2024

"Dependable and great customer service!"

5/5

What do you like best about Trumpia?

I like their dedicated support team and how easy it is to set up new messages and audiences. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

I wish their UX was a little more user-friendly and updated, but other than that, there was nothing. Review collected by and hosted on G2.com.

What problems is Trumpia solving and how is that benefiting you?

Transparency and effective communication to our employees and members. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

  

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

6/11/2024

"Easy interface, great support."

4.5/5

What do you like best about Trumpia?

We use Trumpia as a white label and there really is nothing we can complain about. Great system, does exactly what we (and our customers) need, and the support is first class. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

Message restrictions, but that isn't their fault. (It's carrier filters to blame). Review collected by and hosted on G2.com.

What problems is Trumpia solving and how is that benefiting you?

We use Trumpia as a white label reseller. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

  

AG

Anthony G.

Small-Business (50 or fewer emp.)

7/27/2023

"Excellent value for functionality"

5/5

What do you like best about Trumpia?

We primarily use the text voting feature, and it works very well. We can track responses in real time at our event, customize the reply and promote our Academy. Trumpia makes it a better experience for us as an organization, our attendees and our participants! Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

Not Trumpia's issue, but it would be nice if the FCC would allow for temporary use of a 5-digit number. Other than that, the UI for Trumpia can be a bit overwhelming. They do provide exceptional training though! Review collected by and hosted on G2.com.

What problems is Trumpia solving and how is that benefiting you?

We are able to quickly and clearly communicate with event attendees, much more effectively than email. We used to collect votes on paper, which led to awkward delays in our programming, confusing results and no way to immediately congratulate winners. We also love to see how the other teams rate vs. the winner, so we can tell the spread of communication in their presentations. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

  

TP

Theresa P.

Small-Business (50 or fewer emp.)

8/23/2023

"An Essential Communication Tool"

5/5

What do you like best about Trumpia?

Trumpia's platform is easy to navigate an can be used by all skill levels in our company. Review collected by and hosted on G2.com.

What do you dislike about Trumpia?

We prefer the classic platform over the new platform. However, since you can easily navigate back and forth between the two platforms, this is not a deal breaker. Review collected by and hosted on G2.com.

What problems is Trumpia solving and how is that benefiting you?

We primarily use Trumpia to alert our customers to power outages and other crisis communications. It's fast and easy! Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

##### Categories on G2

[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Mobile Marketing](https://www.g2.com/categories/mobile-marketing)[Guest Messaging](https://www.g2.com/categories/guest-messaging)

##### Explore More

[What typography best practices do web font marketplaces support for consistent brand identity across web applications?](https://www.g2.com/discussions/what-typography-best-practices-do-web-font-marketplaces-support-for-consistent-brand-identity-across-web-applications%20)[Top tools for internal mobility and career planning](https://www.g2.com/discussions/top-tools-for-internal-mobility-and-career-planning)[EDI tools with best customer support](https://www.g2.com/discussions/which-edi-tools-have-the-best-customer-support)

[Which file recovery software platforms reduce manual file handling and save time?](https://www.g2.com/discussions/which-file-recovery-software-platforms-reduce-manual-file-handling-and-save-time)[What compliance training platforms do training managers and instructional designers actually rely on for running consistent corporate compliance programs?](https://www.g2.com/discussions/what-compliance-training-platforms-do-training-managers-and-instructional-designers-actually-rely-on-for-running-consistent-corporate-compliance-programs)[Pros and Cons Details](https://www.g2.com/products/trumpia/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)