Trolley Reviews & Product Details

Trolley is a global payouts platform that helps businesses onboard, verify, and pay recipients around the world. Designed for marketplaces, creator platforms, fintechs, affiliate networks, music companies, and businesses that pay freelancers, contractors, suppliers, or sellers, it brings recipient management, tax compliance, and payment operations together in a single platform. By replacing manual processes and disconnected systems, organizations can automate the entire payout lifecycle while improving visibility and reducing administrative work. Key capabilities include: - Global payouts to 210+ countries and territories - Recipient onboarding and self-service collection of banking and tax information - Tax form collection and compliance - Identity verification (KYC) and fraud prevention - Payment approvals, reconciliation, and reporting - APIs and integrations for embedding payout workflows into existing systems Finance, operations, compliance, product, and engineering teams use Trolley to manage high-volume domestic and international payouts from one place. Whether paying hundreds or millions of recipients, Trolley helps organizations standardize payout operations, reduce manual effort, maintain compliance, and deliver a best-in-class recipient payment experience.

Seller

Trolley

Discussions

Trolley Community

Languages Supported

Bengali, Bulgarian, Czech, Danish, Greek, English, Finnish, French, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Used by Canva and 6 others

Beta

Pricing

Pricing provided by Trolley.

Trolley Plus

Per Year

View More Pricing Information

Trolley Integrations

(12)

Verified by Trolley

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Oleksandr I.

Mid-Market (51-1000 emp.)

5/4/2023

"Using trolley for payments for 2 years"

5/5

What do you like best about Trolley?

IRS tax compliance features, easy to use API and widget Review collected by and hosted on G2.com.

What do you dislike about Trolley?

lack of UI filters, for example ability to search payment within the bucket Review collected by and hosted on G2.com.

Deepak J.

Small-Business (50 or fewer emp.)

5/12/2023

"Awesome Payment Gateway tool"

5/5

What do you like best about Trolley?

1. Easy to use

2. Easy to integrate

3. SDKs are available in many languages

4. API Documentation is very helpful Review collected by and hosted on G2.com.

What do you dislike about Trolley?

Having API testing playground like swagger could have been helpful Review collected by and hosted on G2.com.

Verified User in Music

Mid-Market (51-1000 emp.)

5/4/2023

"Great payment facilitator"

4/5

What do you like best about Trolley?

Attentive support staff. Easy to understand and intuitive interface. Review collected by and hosted on G2.com.

What do you dislike about Trolley?

So far, everything has been great. Features that have been missing or non-functional have been addressed quickly. Review collected by and hosted on G2.com.

Diego B.

Chief Executive Officer

Small-Business (50 or fewer emp.)

4/15/2022

"The best solution for global mass payments"

4.5/5

What do you like best about Trolley?

The easiness of use. Trolley provides a very well-detailed API documentation and getting started with it just takes 5 minutes to familiarize with the concepts and features of the platform. Review collected by and hosted on G2.com.

What do you dislike about Trolley?

There is nothing specifically critical we dislike about Trolley. Maybe something to improve is the tax-collection features, as there is no direct way to get the PDF forms from the user (though Customer Success showed a trick to do such thing). Review collected by and hosted on G2.com.

Recommendations to others considering Trolley:

Get in touch with support for a demo. Despite having a "direct" signup option, their support staff is nice and they will provide a very intuitive demo. Also, the Platform Plan is quite affordable regarding the features they provide, so definitely worth taking a look at it. Review collected by and hosted on G2.com.

What problems is Trolley solving and how is that benefiting you?

We need to automatically send payments to our users. We allow our customers to monetize mobile applications, and we do receive all money from ad networks, which then we have to re-distribute to our user developers. Review collected by and hosted on G2.com.

Sam W.

CEO & Co-Founder

Small-Business (50 or fewer emp.)

8/16/2021

"Big fan of Payment Rails"

5/5

What do you like best about Trolley?

Payment Rails enables our two-sided marketplace to pay freelancers in nearly every country in the world in just a few days with their local currency. It handles FX and all the headaches involved with taxes. Show me another platform that does that. I don’t think we waited more than 6 hours on any email we sent to the Payment Rails Support team. The quality and speed of support are unlike any other SaaS provider we’ve worked with. Review collected by and hosted on G2.com.

What do you dislike about Trolley?

Very few dislikes. The only one worth calling out is the onboarding process takes more time than expected. The integration from a code perspective is simple and easy, but there are a few hoops you need to jump through on the finance/operations side (sign off with escrow banking partner, etc) to get fully setup. These take at least a week. Review collected by and hosted on G2.com.

Verified User in E-Learning

Small-Business (50 or fewer emp.)

4/19/2022

"Trolley for EdTech"

5/5

What do you like best about Trolley?

Automation for tax preparation and filing. As a tax professional in a past life, I know how difficult it is to automate while working around the law and a very rigid and inflexible process. It's truly impressive how the platform was able to do this while allowing their clients like us to remain compliant. Review collected by and hosted on G2.com.

What do you dislike about Trolley?

Not necessarily dislike, but even though it is easier to prepare the tax forms with the platform, there is still a lack of integration in the filing part of the process. I know it's difficult, but I wish it was fully integrated with the IRS's electronic filing system to have the full seamless experience. Review collected by and hosted on G2.com.

What problems is Trolley solving and how is that benefiting you?

Trolley has enabled our small EdTech start-up to deploy payments to our international students while remaining compliant with US tax laws. It helped how we didn't have to sacrifice manhours or incur additional expenses to be able to realize the full potential of our business model and serve our clients better. Review collected by and hosted on G2.com.

Jordan S.

Marketplace Operations

Small-Business (50 or fewer emp.)

4/19/2022

"Faber Connect"

5/5

What do you like best about Trolley?

The convenience of paying out users on a daily to weekly basis, generating of US Tax forms for independent contractors Review collected by and hosted on G2.com.

What do you dislike about Trolley?

Tax forms for Canadian users. Currently, they provide them for US independent contractors. If they were to add T5018s for Canadian users, it'd be extremely beneficial. Review collected by and hosted on G2.com.

Recommendations to others considering Trolley:

Highly recommend anyone looking for a payment processor to speak with a Trolley rep. They are extremely helpful and quick to reply to any questions one may have. Review collected by and hosted on G2.com.

What problems is Trolley solving and how is that benefiting you?

Payment processing to our independent contractors in CA and the US. In addition to Compliance, storing SIN/SSN and other valued information. We take advantage of their widget. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

4/21/2022

"Time Saver"

4.5/5

What do you like best about Trolley?

It's really easy to pay the recipients. I like how you can double-check the total being paid out, this has helped me catch typos in the amount. Review collected by and hosted on G2.com.

What do you dislike about Trolley?

As of right now there are not many downsides. Review collected by and hosted on G2.com.

Recommendations to others considering Trolley:

This is very helpful for small teams where employees might have multiple responsibilities. We do a lot of payments because we work with influencers, and this saves us so much time. I would recommend this to those in a similar situation to ours. Review collected by and hosted on G2.com.

What problems is Trolley solving and how is that benefiting you?

We were spending too much time writing checks. We'd have to input it into our previous system, then print the checks, then stuff the envelopes then stamp them. Trolly has made the process so much easier, and we save a lot of time. Time=money. Review collected by and hosted on G2.com.

Response from Jessica Burke of Trolley

edit

Time IS MONEY. Thank you for the review and glad to hear that we could help make thing easier.

Locke B.

VP Engineering

Small-Business (50 or fewer emp.)

4/19/2022

"Excellent payments platform"

5/5

What do you like best about Trolley?

The end-user payment method and payments overview widget is useful, looks nice, and provides a quick route for adopting Trolley. Review collected by and hosted on G2.com.

What do you dislike about Trolley?

We've had a few hiccups related to the underlying banking provider that Trolley relies upon. Review collected by and hosted on G2.com.

Recommendations to others considering Trolley:

Every small detail that can be thought of or considered in the realm of sending payments has been carefully built and presented within Trolley. Review collected by and hosted on G2.com.

What problems is Trolley solving and how is that benefiting you?

Trolley helps us to quickly and easily pay many tens of thousands of vendors across the US and Canada. Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

4/20/2022

"Best PayOut Program On the Market"

5/5

What do you like best about Trolley?

I love the ease of the site. We currently utilize Trolley to pay out all of our affiliate commissions and everything is so easy to use for our company and others using the application. Trolley has streamlined our 1099 process as well. The entire Trolley team is great at responding to all our needs in a timely fashion and send out notices related to any upcoming bank holidays for us to be aware of ahead of time. Review collected by and hosted on G2.com.

What do you dislike about Trolley?

There is nothing that comes to mind that would be a huge deal-breaker. Review collected by and hosted on G2.com.

Response from Jessica Burke of Trolley

edit

Thank you for your review. Glad to hear you find the platform easy to use and that it solves your business needs!