---
title: Trolley Reviews
meta_title: 'Trolley Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 56 reviews by the users' company size, role or industry to
  find out how Trolley works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 56
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Accounting & Finance
  url: https://www.g2.com/categories/accounting-finance
---

# Trolley Reviews
**Vendor:** Trolley  
**Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 56
## About Trolley
Trolley is a global payouts platform that helps businesses onboard, verify, and pay recipients around the world. Designed for marketplaces, creator platforms, fintechs, affiliate networks, music companies, and businesses that pay freelancers, contractors, suppliers, or sellers, it brings recipient management, tax compliance, and payment operations together in a single platform. By replacing manual processes and disconnected systems, organizations can automate the entire payout lifecycle while improving visibility and reducing administrative work. Key capabilities include: - Global payouts to 210+ countries and territories - Recipient onboarding and self-service collection of banking and tax information - Tax form collection and compliance - Identity verification (KYC) and fraud prevention - Payment approvals, reconciliation, and reporting - APIs and integrations for embedding payout workflows into existing systems Finance, operations, compliance, product, and engineering teams use Trolley to manage high-volume domestic and international payouts from one place. Whether paying hundreds or millions of recipients, Trolley helps organizations standardize payout operations, reduce manual effort, maintain compliance, and deliver a best-in-class recipient payment experience.



## Trolley Pros & Cons
**What users like:**

- Users value the **responsive customer support** of Trolley, ensuring quick resolutions and smooth communication with their teams. (3 reviews)
- Users appreciate the **ease of use** of Trolley, favoring its clean interface and straightforward reporting for efficient task management. (2 reviews)
- Users value the **intuitive interface** of Trolley, which simplifies task management and enhances overall efficiency. (2 reviews)
- Users value the **fully automated process** of Trolley, coupled with a responsive support team for enhanced experience. (1 reviews)
- Users value the **centralization of payee records** in Trolley, enhancing operational consistency and simplifying global payouts. (1 reviews)
- Efficiency (1 reviews)
- Process Simplification (1 reviews)
- Reporting (1 reviews)
- Simple (1 reviews)
- Speed (1 reviews)

**What users dislike:**

- Users experience **poor customer support** with Trolley, citing overwhelmed teams and complicated audit processes that hinder resolutions. (3 reviews)
- Users face significant **banking issues** with audits and limited reporting, leading to frustration in payment management. (2 reviews)
- Users face significant **payment issues** with Trolley, including delays, errors, and unclear compliance requirements affecting payments. (2 reviews)
- Users experience significant **bank integration issues** with Trolley, leading to delays and complications in payment processes. (1 reviews)
- Users find the **complicated reporting** process and audit explanations challenging, affecting their overall experience with Trolley. (1 reviews)
- Excessive Notifications (1 reviews)
- Inadequate Reporting (1 reviews)
- Inefficient Processes (1 reviews)
- Lack of Guidance (1 reviews)
- Missing Features (1 reviews)

## Trolley Reviews
  ### 1. Startup out performs competitors allowing automated payments for marketplace platforms.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2021

**What do you like best about Trolley?**

* Support from their Team. Always listened and responded to RFEs.
* Simple platform that was easy to onboard the operational, engineering, and finance teams onto
* End to end support of our payouts to allow us to automate numerous workflows, saving operational time
* Easy to understand pricing to enable proper planning.

**What do you dislike about Trolley?**

Nothing, they outperformed my initial expectations, and I would highly recommend them to any team looking for help with payouts.

**What problems is Trolley solving and how is that benefiting you?**

* Processing of international payments
* Support for a wide range of payout methods
* Ease to enqueue payments via API, removing the need to import CSVs manually.
* Automated reconciliation to our ERP software, removing the need for our finance team to manage it.
* Compliance management to ensure we're completing best practices.

  ### 2. We have been using Payment Rails for a few months now and it has been a great experience.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2021

**What do you like best about Trolley?**

Payment Rails allows our Clients to have control of their accounts, which in return saves us many hours of labor.

**What do you dislike about Trolley?**

The only downfall that we have encountered is the call-back time/ time to respond to our questions.

**What problems is Trolley solving and how is that benefiting you?**

As mentioned, we addressed the issue of the response time and it has been noted by your staff members.

  ### 3. Good platform for international payments

**Rating:** 5.0/5.0 stars

**Reviewed by:** Byron H. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2021

**What do you like best about Trolley?**

Collects all information required, including banking and tax information.  Supports many international countries.  Has decent conversion rates. Easy to integrate securely via email or iframe.

**What do you dislike about Trolley?**

Does not allow payments to be sent internationally in USD.

**What problems is Trolley solving and how is that benefiting you?**

Sending stipend and contractor payments both domestically and internationally.

  ### 4. easy to set up. smooth payment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yuliana K. | Training coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2021

**What do you like best about Trolley?**

I am receiving the payment through Payment Rails.  Easy to set up. No cost to the end-user/recipient.

**What do you dislike about Trolley?**

Nothing I can think of right now, just started using that.

**Recommendations to others considering Trolley:**

Payment Rails is a good option to consider when paying and receiving the payments.  I would recommend an easy to set up and reliable solution.

**What problems is Trolley solving and how is that benefiting you?**

Another option to set up direct deposit for contractor services

  ### 5. A very easy dashboard that is intuitive to sending out payments.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2021

**What do you like best about Trolley?**

Easily able to track where a payment is in the processing phase.

Monitor the payment batches and who is in what.

**What do you dislike about Trolley?**

Unable to batch non-USD payments with USD payments - would make it easier to send one whole batch.

Lack of information regarding international regulations/remittances.

**What problems is Trolley solving and how is that benefiting you?**

We are using Payment Rails for a centralized system to provide stipends.

  ### 6. Best of Class / One of a Kind

**Rating:** 5.0/5.0 stars

**Reviewed by:** Spencer M. | Chief Of Staff, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2020

**What do you like best about Trolley?**

The tax form features and payout options. The Refersion integration and API.

**What do you dislike about Trolley?**

The set-up process for bank transfers was a little more difficult than desired but this is due to legal regulations and requirements. They've really done a great job trying to streamline and simplify it.

**Recommendations to others considering Trolley:**

Worth every penny with the time savings, the process streamlining, and the robust payout options.

**What problems is Trolley solving and how is that benefiting you?**

We're now able to collect and remit tax forms. 
We've been able to streamline payout options and processes so we can now offer more frequent payouts and more options. This has increased the satisfaction of our partners.


## Trolley Discussions
  - [Can I use this for receiving money from clients?](https://www.g2.com/discussions/can-i-use-this-for-receiving-money-from-clients) - 1 comment, 1 upvote

- [View Trolley pricing details and edition comparison](https://www.g2.com/products/trolley-hq/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-06+12%3A34%3A49+-0500&secure%5Bsession_id%5D=946bb6a3-33e8-4fda-8257-a53bd7fa70a6&secure%5Btoken%5D=893083e80d7f70f133eee0e3d76533f103ad404c2a9f73e65af03e5b71a2350f&format=llm_user)
## Trolley Integrations
  - [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews)
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  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Refersion](https://www.g2.com/products/refersion/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Todoist](https://www.g2.com/products/todoist/reviews)
  - [Twilio](https://www.g2.com/products/twilio/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Trolley Features
**Payment Methods**
- ACH
- Wire Transfer

**Transactions**
- Global
- Channels
- Fees

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Payment Processing**
- Encryption
- Credit Card Processing
- Mobile Payments
- Digital Wallet Integration
- Debit/Credit Card Processing
- Online Payments
- Partial Payments
- In-Person Payments

**Platform Basics**
- Performance
- Portal

**Tax Planning**
- Estimations

**Payments - Embedded Payments**
- Processing
- Fraud Protection
- Payment Methods

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Identity Verification Functions - Identity Verification**
- Multi-Method Verification
- AI Document Check
- Biometric Face Match
- Integration Options
- Workflow Orchestration
- Generative AI
- Third-Party Integrations
- Data Verification
- Age Verification
- Multiple Authentication Methods
- Third-Party Integration

**Payment Processing **
- Batch Processing
- Payments Scheduling
- Automated Workflows
- Self Service
- Reconciliation
- Settlements
- Payment Tracking

**Compliance**
- Security
- Fraud Protection
- ID Verification

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance
- Recurring Payments

**Administration**
- Reporting & Analytics
- E-commerce Integration
- Processing Fees
- POS Integration
- Omnichannel
- Payment Gateway Integration
- ACH Payment Processing
- Cryptocurrency Processing

**Platform Administration**
- Integrations
- Compliance
- Reporting

**Tax Filing**
- Calculations
- Rules & Regulations
- Reporting
- Historical Reporting
- K-1 Reporting

**Personalization - Embedded Payments**
- Customer Onboarding
- Localization
- Merchant Portal

**Risk & Fraud Prevention - Identity Verification**
- Liveness Detection
- AI Risk Scoring
- Document Forensics
- Fraud Detection
- Language Detection
- Duplicate Detection

**Security and Compliance**
- PCI Compliant
- P2PE
- Fraud Management
- SSL Encryption
- SOC

**Integration**
- Accounting
- Foreign Exchange
- AML & KYC

**Analytics**
- Due Dates
- KPIs

**Payment Options**
- Multi-Currency
- Online payment portal

**Platform Payment Content**
- Document management
- Invoicing Tool
- Wage access

**Workflows**
- Integrations
- Importing

**Setup - Embedded Payments**
- Payment Flows
- APIs

**Compliance & Governance - Identity Verification**
- AML/PEP Screening
- Global Coverage
- AML Compliance
- KYC Compliance
- Background Screening

**Additional Functionality**
- Behavioral Analytics
- Optical Character Recognition
- Audit Trail
- Records Management
- Reporting & Statistics
- User Onboarding
- Biometrics
- Predictive Analytics
- AI/Machine Learning
- Password Management
- Real-Time Data
- Secure Data Storage
- Mobile Access
- Barcode Recognition
- Video Conferencing
- Compliance Management
- API
- Address Validation
- ID Scanning
- AI Copilot
- Location Tracking
- Data Extraction
- Onboarding
- Risk Management
- Digital Signature
- Workflow Management
- Data Capture and Transfer
- Consent Management
- Customer Data Management
- For Financial Institutions
- Behavior Tracking
- Blockchain Support
- SDKs
- Search/Filter
- Geolocation
- Multi-Language
- Scheduling
- Authentication
- Case Management
- Approval Process Control
- Alerts/Notifications
- Access Controls/Permissions
- Lifecycle Management
- Document Management
- Forms Management
- Workflow Automation

**Additional Functionality**
- Tax Compliance
- Generative AI
- SSL Security
- Workflow Management
- Accounting
- Multiple User Accounts
- Audit Trail
- Tax Filing
- Client Management
- Activity Dashboard
- AI Copilot
- Electronic Filing
- Tax Planning
- Corporate/Business
- Dashboard Creation
- Multiple Data Sources
- Compliance Management
- Data Import/Export
- Sales Tax Management
- Client Portal
- Deadline Management
- Customizable Templates
- Status Tracking
- Exception Notification
- Audit Management
- Customer Accounts
- For Nonprofits
- Data Storage Management
- Document Management
- Electronic Submission
- Email Reminders
- Alerts/Notifications
- Data Visualization
- Reporting & Statistics
- Access Controls/Permissions
- Payroll & Employer Forms
- Tax Forms
- Reminders
- Activity Tracking
- Financial Analysis
- Data Verification
- Bank Reconciliation
- Mobile Access
- Payroll Management
- Multi-Currency
- Invoice Processing
- Value Added Tax (VAT)
- Taxation & Assessment
- Approval Process Control
- Electronic Payments
- Invoice Management
- Tax Management
- Task Management
- API
- Customizable Branding
- Property Tax Management
- Customizable Reports
- Time & Expense Tracking
- Real-Time Data
- Receipt Management
- Document Storage

**Integration**
- Agnostic Integration
- Reporting Consolidation
- Plugins and APIs

**Integration**
- Accounting
- Payment Integration
- ERP
- ERP integration

**Analytics - Embedded Payments**
- Transactions
- Reconciliation

**Agentic AI -  Remittance & Money Transfer**
- Cross-system Integration

**Platform**
- Accounting integration
- E-commerce Integration

**Payment Types**
- AP Automation

**Agentic AI - Embedded Payments**
- Cross-system Integration

**Additional Functionality**
- Data Synchronization
- Transaction Monitoring
- Purchasing & Receiving
- Contactless NFC
- Offline Access
- Electronic Signature
- PCI Compliance
- Credit Card Management
- Fraud Detection
- SSL Security
- Mobile Access
- Generative AI
- Returns Management
- Discount Management
- Reminders
- Barcode/Ticket Scanning
- Reporting & Statistics
- Recurring/Subscription Billing
- Compliance Management
- Transaction History
- Mobile Card Reader
- Sales Tax Management
- Customer Database
- Receipt Management
- Customizable Branding
- Invoice Management
- Cash Management
- Remote Access/Control
- Multi-Location
- Sales Trend Analysis
- CRM
- Gift Card Management
- Sales Reports
- AI Copilot
- Multiple Payment Options
- Loyalty Program
- Status Tracking
- Alerts/Notifications
- Activity Dashboard
- Expense Tracking
- Data Security
- Payment Links
- API
- Payment Fraud Prevention
- Payment Reconciliation
- Data Import/Export
- Search/Filter
- Real-Time Data
- Billing & Invoicing

**Risk**
- Analysis
- Identification
- Scoring

**Recovery**
- Recoup
- Reporting

**Audit**
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Decision Making

**Additional Functionality**
- Data Import/Export
- Invoice Management
- Online Banking
- 1099 Preparation
- Generative AI
- Receipt Management
- AI Copilot
- Fraud Detection
- Duplicate Payment Alert
- Document Management
- Compliance Management
- Inventory Management
- Check Writing
- Mobile Access
- Audit Trail
- Reporting/Analytics
- Multi-Currency
- Status Tracking
- Activity Dashboard
- Cash Management
- Alerts/Notifications
- Billing & Invoicing
- Vendor Management
- Anomaly Detection
- API
- ACH Payment Processing
- Invoice Processing
- Aging Tracking
- Supplier Management
- General Ledger
- Expense Tracking
- Bank Reconciliation
- Workflow Management
- Customizable Reports
- Approval Process Control
- Electronic Funds Transfer
- Purchase Order Reconciliation
- Financial Management
- Workflow Automation

## Top Trolley Alternatives
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