Tivian is a provider of intelligent experience management solutions, empowering organizations to enhance employee and customer experiences through advanced analytics and AI-driven insights. By capturing and harnessing experience data, Tivian enables businesses to make informed decisions, foster engagement, and drive organizational success.
Key Features and Functionality:
- Discover XI: Utilizes knowledge engineering and artificial intelligence to uncover critical data, identify trends, and provide actionable insights into employee performance and organizational dynamics.
- Communicate XI: Facilitates the creation and management of personalized communication campaigns, delivering targeted content to employees to inspire change and enhance engagement.
- Employee Experience Management: Offers tools to listen to employee feedback, analyze key trends, and implement actions that improve the workplace environment.
- Customer Experience Management: Provides a responsive platform to understand customer needs, build trust, and elevate every step of the buyer’s journey.
- Market Research Software: Delivers comprehensive solutions to collect and analyze market data, enabling informed business decisions and strategic planning.
Primary Value and Solutions:
Tivian addresses the critical need for organizations to adapt to rapid business changes by offering a 360-degree approach to experience management. By integrating feedback collection with actionable communication strategies, Tivian helps companies attract and retain high-performing employees, build customer loyalty, and stay competitive in dynamic markets. The platform's AI-driven insights and personalized content delivery empower businesses to create engaging environments that foster trust, alignment, and continuous improvement.