---
title: Tier2 Technology Reviews
meta_title: 'Tier2 Technology Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Tier2 Technology works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 2
  scale: '5'
date_modified: '2026-03-17'
parent_category:
  name: Ecosystem Service Providers
  url: https://www.g2.com/categories/ecosystem-service-providers
---

# Tier2 Technology Reviews
**Vendor:** Tier2 Technology  
**Category:** [Google Consulting Services](https://www.g2.com/categories/google-consulting-services)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 2
## About Tier2 Technology
Computer Geeks is a Managed Information Technology Service provider focused on delivering comprehensive I.T. services and solutions to meet and exceed the current and future business needs of our customers in all industries.




## Tier2 Technology Reviews
  ### 1. Great experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2023

**What do you like best about Tier2 Technology?**

A team of highly skilled Technician and round the clock support

**What do you dislike about Tier2 Technology?**

Nothing as specific and everything was addressed as per the timelines

**Recommendations to others considering Tier2 Technology:**

Go ahead, no second thoughts

**What problems is Tier2 Technology solving and how is that benefiting you?**

The company will help resolve issues related to technology and had helped us troubleshoot major difficulties faced during business transition

  ### 2. Ticketing on steroids!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh H. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2021

**Describe the project or task Tier2 Technology helped with:**

We wanted to minimize the time spent on most client support requests (tickets).

**What do you like best about Tier2 Technology?**

Every support ticket includes comprehensive troubleshooting data automatically attached to the ticket. When paired with Tier2's physical helpdesk button, opening tickets becomes as simple as your client literally pressing a button. When you require technical support, they are quick to respond.

**What do you dislike about Tier2 Technology?**

Sometimes when a client presses their help button, the email address field is automatically filled with the default Outlook license's username, which isn't always a client's actual email address. This is pretty rare though, and they do have a work-around too.

**What problems is Tier2 Technology solving and how is that benefiting you?**

We wanted to simply opening a ticket for a clients. Additionally, we save about 10 minutes on each support ticket because a ton of diagnostic data is already provided and attached to each ticket. That saves us a bunch of labor costs!


## Tier2 Technology Discussions
  - [What is Tier2 Technology used for?](https://www.g2.com/discussions/what-is-tier2-technology-used-for)

- [View Tier2 Technology pricing details and edition comparison](https://www.g2.com/products/tier2-technology/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+06%3A59%3A34+-0500&secure%5Bsession_id%5D=4ad5654c-207a-486c-95df-2a472b27d2e0&secure%5Btoken%5D=98e2b1bfc82b9e8eefb52243aaaff5dfbe9f155cf088d037ebe323fd29f78945&format=llm_user)

## Tier2 Technology Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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