Ticketure Reviews & Product Details

Ticketure is a cloud-native, API-first visitor commerce platform purpose-built for the unique demands of museums, zoos, aquariums, and immersive attractions. Unlike legacy ticketing systems that tether staff to fixed desks and create fragmented data, Ticketure provides a unified ecosystem that consolidates admissions, membership lifecycles, and donations into a single, real-time data stream. By leveraging a headless commerce architecture, Ticketure allows cultural institutions to deliver a frictionless, brand-aligned guest journey across every touchpoint. Whether your guests are booking timed-entry tickets online, renewing a membership via a self-service portal, or scanning into an exhibit, every interaction is synchronized instantly to a centralized "Single Source of Truth." Enterprise-Grade Capabilities for Modern Attractions: - Omnichannel Unified Commerce: Break down the silos between departments. Ticketure manages complex timed-entry logic, recursive membership billing, and philanthropic donations in a single transaction flow, simplifying financial reconciliation and enhancing the guest experience. - True Staff Mobility (iOS Native): Untether your team from the box office. Our high-performance iOS POS/Scanning app turns any iPhone or iPad into a full-featured sales and service hub. Staff can move through crowds for "line-busting" sales and scanning, process on-the-spot membership purchases, renewals, and upgrades, process a quick donation, or service a guest with existing orders or account information updates. - Intelligent Access & Engagement: Move beyond simple barcode scanning. Our intelligent access control executes sub-second validation while simultaneously surfacing member data. This allows front-line staff to provide personalized greetings, verify benefit eligibility, and capture granular arrival telemetry. - Seamless CRM Integrations: Via our open APIs, Ticketure can provide a bi-directional Salesforce Connector, as well as data feeds to other CRM systems, such as Humanitru, HubSpot, and others. This ensures that your marketing and development teams have a 360-degree view of every constituent. Automate workflows like VIP arrival alerts or post-visit membership solicitations based on real-time scan data. - Actionable Operational Intelligence: Transform raw transactional data into strategy. With Ticketure's interactive BI dashboards and attendance heatmaps, leadership can monitor real-time occupancy, analyze visitor trends, and optimize labor allocation based on precise arrival forecasting. Built for Growth and Reliability Hosted on AWS with multi-zone replication, Ticketure is engineered for high-concurrency event launches and "viral" traffic spikes. With a commitment to agile development and a release cycle that delivers new features every few weeks, Ticketure ensures your institution stays ahead of industry trends and guest expectations.