ThoughtSpot Reviews & Product Details

The platform makes it easy for non-technical users to self-serve, and the software is relatively easy to learn. Customer support is also responsive. Review collected by and hosted on G2.com.

The formulas don’t use SQL or Excel-style formatting, so they’re difficult to build, understand, and troubleshoot.

Also, for a dashboard to include filters, the data has to be created as a model rather than pulled directly from the source table. That’s frustrating because it adds an extra step to what should be a straightforward setup.

Adding users to dashboards and granting access also feels unnecessarily drawn out. Users request access, it comes through via email, and when you click “grant” it takes you to the dashboard—where you then have to remember the user’s name and manually add them yourself. On top of that, if someone needs to use the dashboard filters, you’re required to give them access to the underlying sources. Why? Overall, there are just too many steps.

The formatting available within ThoughtSpot also feels very limiting in terms of fonts, colour palettes, themes, etc. available. Review collected by and hosted on G2.com.

Natural Language Search allows users to query data using plain English, significantly reducing analysis times from hours to minutes. This makes self-service analytics accessible to non-technical stakeholders.

Real-Time Queries are possible through a live connection to the Redshift warehouse on AWS, providing almost instant results even when working with hundreds of billions of rows.

Security and Governance are enhanced with Role-Based Access (RBA) and Row-Level Security (RLS), giving Thoughtspot a compliance advantage and reducing the complexity often found in other BI solutions.

Scalability for Enterprise Loads is another strength, as the system is designed to manage massive and complex datasets from numerous data sources. Its cloud-native architecture helps avoid the performance issues that can occur with legacy BI tools.

The Unified Workflow Ecosystem is also notable. Analyst Studio brings together SQL, Python, R, and visualizations in a single environment, which greatly boosts productivity and supports end-to-end analysis without losing context. Review collected by and hosted on G2.com.

High and Opaque Pricing Policy: ThoughtSpot’s custom-quoted pricing model can be a shock to BI budgets, particularly for those looking to embed or scale the platform, with costs exceeding $500K annually for large-scale deployments. In contrast to Power BI’s affordable per-user tiers or Tableau’s transparent licensing, ThoughtSpot’s pricing can feel unpredictable and may pose a significant barrier for smaller startups and SMBs.

Limited Visualization and Customization Options: The dashboards lack the refinement and variety found in Tableau’s or Power BI’s advanced charting capabilities. ThoughtSpot’s auto-generated visuals often appear basic and can feel sluggish during in-depth analysis. The user interface can be tedious, making it less suitable for presentation-ready reports when compared to the pixel-perfect designs offered by competitors.

AI and NLP Limitations in Real-World Scenarios: The natural language search feature may struggle with complex or nuanced queries unless there is substantial upfront modeling. It lags behind tools like Sigma, which offer spreadsheet-like intuitiveness, or newer options like Zenlytic for genuine ad-hoc exploration. Achieving true self-service still requires a dedicated data professional team to ensure complete output accuracy, unlike Power BI Copilot’s broader capabilities.

Performance Glitches and Stability Issues: While ThoughtSpot is fast for live queries and individual answers, liveboards (dashboards) can become laggy or unresponsive when handling massive datasets and numerous visualizations during exploratory work. This stands in contrast to Tableau’s reliable rendering or Looker’s efficient query handling.

There are also several feature gaps and occasional bugs, which can make ThoughtSpot less dependable for high-stakes, real-time enterprise use compared to other well-established alternatives. Review collected by and hosted on G2.com.

I love ThoughtSpot for its simple self-serve interface and AI natural language queries, which make it quick and easy for users to get to the right data. It's great because it empowers non-technical users to explore our data, solve problems, and answer their own questions without relying on the BI team. This speeds up insight generation and improves our organization’s data literacy. Review collected by and hosted on G2.com.

Because users can create their own 'answers' and 'liveboards', it can make governance difficult, leading to a number of duplicated, inefficient reports. Review collected by and hosted on G2.com.

We use ThoughtSpot for analytics and it has been awesome. It makes good use of business data to detects patterns and trends and it helps in decision making.

It offers great AI features as well as real-time analytics to ensure efficiency and speed.

I like the data accuracy and the collaboration aspects where everyone has a centralized point to access business data.

Beside simplifying complex business data, then tool also makes visualization and diagramming easy. Review collected by and hosted on G2.com.

ThoughtSpot is the best I have used. No complaints. Review collected by and hosted on G2.com.

I have found Thoughtspot really easy to use. It's intuitive and easy to set up data dashboard and look for insights. I really like the Thoughtspot university, which helped me find more functions and uses in the beginning. Very inspirational. Review collected by and hosted on G2.com.

I wish more teams in my company would use it as it's easy to set up. Review collected by and hosted on G2.com.

I like the fact that ThoughtSpot has evolved impressively throughout our journey with it. Its introduction of GenAI tools like Spotter and Sage have revolutionized our manual searches and build visualizations. For example, I can simply ask plain-language questions about causes that have resulted in changes in data and get insightful answers along with visual explanations. The AI highlights and KPI monitor have been extremely helpful for real-time alerts and for analyzing performance changes saving us a lot of time. Over time, ThoughtSpot has also significantly improved its mobile experience by bringing in real-time updates and campaign tracking while I'm away from desk. Overall, it is way more intelligent and collaborative now. Review collected by and hosted on G2.com.

The learning curve around the AI tools can be a bit steep for users with less technical expertise. This could be worked on by offering more coaching and explanation of how AI reached its conclusions and the processes behind it. Another issue that can be worked on is the customer support responsiveness. Recently when we ran into configuration issues, it took a significantly long time to get a resolution. Having access to experts quickly through a streamlined process would be extremely helpful. Review collected by and hosted on G2.com.

ThoughtSpot is helpful in capturing analytics for my team. I love the ease of use and the ability to have several data modules available at once. Review collected by and hosted on G2.com.

No issues at this time. I have only been using it for a few months now and have not had any issues. Review collected by and hosted on G2.com.

Accurate data analysis has highly contributed to organization growth based on real-time insights. It generates actionable AI analytics that stabilizes workflows with trusted source of truth. Review collected by and hosted on G2.com.

ThoughtSpot has empowered us with solid data dynamics that have enhanced firm decision making. Review collected by and hosted on G2.com.

I love ThoughtSpot's ability to gather data from various sources. I love its amazing ability to integrate them. I also love the ability to create reports and dashboards based on ThoughtSpot's comprehensive analysis of the results, which always provides us with valuable and useful guidance to improve our strategies. It's also great that we can easily connect our social media pages to gather data that clearly illustrates all the positive and negative aspects we need to focus on. Review collected by and hosted on G2.com.

There are absolutely no downsides to ThoughtSpot. It's great how it simplifies page analysis and tagging seamlessly. Review collected by and hosted on G2.com.

Functional Digital Analytics creation solution and the ability to explore multiple projects data is excellent and reporting capability is also amazing. Review collected by and hosted on G2.com.

ThoughtSpot is an easy platform to get started without much technical help or training. Review collected by and hosted on G2.com.