--- title: TheySaid Reviews meta_title: 'TheySaid Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 94 reviews by the users' company size, role or industry to find out how TheySaid works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 94 scale: '5' date_modified: '2026-11-04' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

TheySaid Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of TheySaid, highlighting its simplicity and great overall experience. (2 mentions)
Users find the ease of use of TheySaid refreshing, making their experience smooth and enjoyable. (2 mentions)
Users value the ease of use of TheySaid, finding it practical and beneficial for their business needs. (2 mentions)
Users commend the adaptive and coherent AI in TheySaid, noting its insightful responses enhance their experience. (1 mentions)
Users value the efficiency of TheySaid, noting its practical fit for various business needs. (1 mentions)
Users feel that incorporating visual graphics for reporting in TheySaid would greatly enhance their experience. (1 mentions)
Users find difficult reporting to be a challenge, lacking helpful visual graphics for data presentation. (1 mentions)
Users feel that the limited reporting options hinder effective data visualization and analysis within TheySaid. (1 mentions)
Users feel that the reporting is poor, lacking visual graphics for better data comprehension and analysis. (1 mentions)

Top Pros or Advantages of TheySaid

Top Cons or Disadvantages of TheySaid

TheySaid Reviews (94)

Reviews

TheySaid Reviews (94)

4.8
94 reviews
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Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"Very clean system"
4/5
What do you like best about TheySaid?

I like the AI feature that was able to summarize the responses from the survey and even provide action items for the creator of the survey. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

The least helpful was that some of the different features weren't as intuitive. They could benefit from using a "information" button to provide more instructions or details on some of the features. Review collected by and hosted on G2.com.

Andrew M. T.
AT
Andrew M. T.
Business Systems Analyst (Independent Consultant)
Small-Business (50 or fewer emp.)
"Quick, easy and well organized"
5/5
What do you like best about TheySaid?

Navigation is straight-forward. Results are clean and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

Nothing. There did not seem to be any drawbacks for the sample survey I performed. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy to Use Survey tool"
5/5
What do you like best about TheySaid?

TheySaid is a very simple to use and intuitive platform that allows me to create surveys for product feedback and other business needs quickly and easily. Getting started was super quick and didn't require much help from the company. Support overall has been very good and considering that we use this multiple times per month for surveys it works really well. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

So far no downsides to speak of. Will report back on this if we run into any during our reporting sessions. Review collected by and hosted on G2.com.

And_Loz 2.
A2
And_Loz 2.
Advisor
Small-Business (50 or fewer emp.)
"Easy and Unique Surveys"
5/5
What do you like best about TheySaid?

It was easy and simple to use. Overall great. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

Nothing at all. Really good experience creating a survey. Review collected by and hosted on G2.com.

Omar H.
OH
Omar H.
Research Assistant
Mid-Market (51-1000 emp.)
"Great AI Tool, Quick and Versatile"
5/5
What do you like best about TheySaid?

it is quick, to the point and gives a lot of modification ability Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

nothing really, it was smooth and easy to use Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Great Survey Tool - Makes Life Easier!"
5/5
What do you like best about TheySaid?

I like the interface is very simple to use while still being robust. Using AI to assist with writing questions and extrapolating data is so easy and helps a lot! Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

I didn't find anything yet that I don't like! Review collected by and hosted on G2.com.

Christopher B.
CB
Christopher B.
Field Coordinator II
Mid-Market (51-1000 emp.)
"Excellent survey creator"
5/5
What do you like best about TheySaid?

Very easy to use interface that offers advanced survey creation and data gathering. User friendly and impressive! Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

Nothing comes to mind....very easy to use survey creation website. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Great service!"
5/5
What do you like best about TheySaid?

TheySaid is a helpful way to gather information via surveys among your workplace colleagues. It gives useful insight to survey responses and analyzes the data. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

I can't think of anything that I dislike at the moment, but I will definitely let you know if I think of any in the future! Review collected by and hosted on G2.com.

Verified User in Government Relations
UG
Verified User in Government Relations
Mid-Market (51-1000 emp.)
"UserFriendly Survey Software"
5/5
What do you like best about TheySaid?

The dashboard was simple and easy to understand. It wasn't overwhelming with fields and data. The AI feature was genius! It was so quick to generate the survey and very user-friendly to change the questions. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

I think a tutorial will be helpful to get users started. I don't like that it doesn't give simple or basic introductions to help new users get started. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Really cool survey tool that is riven by AI"
4.5/5
What do you like best about TheySaid?

I like how simple this is and how easy it was to get the results. The interface is intuitive and easy to use Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

There is still work to do to make it more robust Review collected by and hosted on G2.com.