--- title: TheySaid Reviews meta_title: 'TheySaid Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 94 reviews by the users' company size, role or industry to find out how TheySaid works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 94 scale: '5' date_modified: '2026-11-04' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

TheySaid Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of TheySaid, highlighting its simplicity and great overall experience. (2 mentions)
Users find the ease of use of TheySaid refreshing, making their experience smooth and enjoyable. (2 mentions)
Users value the ease of use of TheySaid, finding it practical and beneficial for their business needs. (2 mentions)
Users commend the adaptive and coherent AI in TheySaid, noting its insightful responses enhance their experience. (1 mentions)
Users value the efficiency of TheySaid, noting its practical fit for various business needs. (1 mentions)
Users feel that incorporating visual graphics for reporting in TheySaid would greatly enhance their experience. (1 mentions)
Users find difficult reporting to be a challenge, lacking helpful visual graphics for data presentation. (1 mentions)
Users feel that the limited reporting options hinder effective data visualization and analysis within TheySaid. (1 mentions)
Users feel that the reporting is poor, lacking visual graphics for better data comprehension and analysis. (1 mentions)

Top Pros or Advantages of TheySaid

1. Ease
Users appreciate the ease of use of TheySaid, highlighting its simplicity and great overall experience.
See 2 mentions

See Related User Reviews

And_Loz 2.
A2

And_Loz 2.

Small-Business (50 or fewer emp.)

5.0/5

"Easy and Unique Surveys"

What do you like about TheySaid?

It was easy and simple to use. Overall great.

Phil J.
PJ

Phil J.

Small-Business (50 or fewer emp.)

5.0/5

"Engaging, insightful, practical & importantly I can see immediate value. Best sales intro call!"

What do you like about TheySaid?

The simplicity and practicality - I can see it fitting my business needs several ways.

2. Ease of Use
Users find the ease of use of TheySaid refreshing, making their experience smooth and enjoyable.
See 2 mentions

See Related User Reviews

And_Loz 2.
A2

And_Loz 2.

Small-Business (50 or fewer emp.)

5.0/5

"Easy and Unique Surveys"

What do you like about TheySaid?

It was easy and simple to use. Overall great.

Phil J.
PJ

Phil J.

Small-Business (50 or fewer emp.)

5.0/5

"Engaging, insightful, practical & importantly I can see immediate value. Best sales intro call!"

What do you like about TheySaid?

The simplicity and practicality - I can see it fitting my business needs several ways.

3. Simple
Users value the ease of use of TheySaid, finding it practical and beneficial for their business needs.
See 2 mentions

See Related User Reviews

And_Loz 2.
A2

And_Loz 2.

Small-Business (50 or fewer emp.)

5.0/5

"Easy and Unique Surveys"

What do you like about TheySaid?

It was easy and simple to use. Overall great.

Phil J.
PJ

Phil J.

Small-Business (50 or fewer emp.)

5.0/5

"Engaging, insightful, practical & importantly I can see immediate value. Best sales intro call!"

What do you like about TheySaid?

The simplicity and practicality - I can see it fitting my business needs several ways.

4. AI Integration
Users commend the adaptive and coherent AI in TheySaid, noting its insightful responses enhance their experience.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Awesome!"

What do you like about TheySaid?

AI was adaptive and coherent and insightful

5. Efficiency
Users value the efficiency of TheySaid, noting its practical fit for various business needs.
See 1 mentions

See Related User Reviews

Phil J.
PJ

Phil J.

Small-Business (50 or fewer emp.)

5.0/5

"Engaging, insightful, practical & importantly I can see immediate value. Best sales intro call!"

What do you like about TheySaid?

The simplicity and practicality - I can see it fitting my business needs several ways.

Top Cons or Disadvantages of TheySaid

1. Data Visualization
Users feel that incorporating visual graphics for reporting in TheySaid would greatly enhance their experience.
See 1 mentions

See Related User Reviews

Phil J.
PJ

Phil J.

Small-Business (50 or fewer emp.)

5.0/5

"Engaging, insightful, practical & importantly I can see immediate value. Best sales intro call!"

What do you dislike about TheySaid?

That I didn't invent it lol ! Visual graphics for reporting of data would be super helpful

2. Difficult Reporting
Users find difficult reporting to be a challenge, lacking helpful visual graphics for data presentation.
See 1 mentions

See Related User Reviews

Phil J.
PJ

Phil J.

Small-Business (50 or fewer emp.)

5.0/5

"Engaging, insightful, practical & importantly I can see immediate value. Best sales intro call!"

What do you dislike about TheySaid?

That I didn't invent it lol ! Visual graphics for reporting of data would be super helpful

3. Limited Reporting
Users feel that the limited reporting options hinder effective data visualization and analysis within TheySaid.
See 1 mentions

See Related User Reviews

Phil J.
PJ

Phil J.

Small-Business (50 or fewer emp.)

5.0/5

"Engaging, insightful, practical & importantly I can see immediate value. Best sales intro call!"

What do you dislike about TheySaid?

That I didn't invent it lol ! Visual graphics for reporting of data would be super helpful

4. Poor Reporting
Users feel that the reporting is poor, lacking visual graphics for better data comprehension and analysis.
See 1 mentions

See Related User Reviews

Phil J.
PJ

Phil J.

Small-Business (50 or fewer emp.)

5.0/5

"Engaging, insightful, practical & importantly I can see immediate value. Best sales intro call!"

What do you dislike about TheySaid?

That I didn't invent it lol ! Visual graphics for reporting of data would be super helpful

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TheySaid Reviews (94)

Reviews

TheySaid Reviews (94)

4.8
94 reviews
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PE
Priscilla E.
Central Support Specialist II
Mid-Market (51-1000 emp.)
"Super Easy Survey Service"
5/5
What do you like best about TheySaid?

TheySaid is a extremely user friendly site. The survey experience was simple and straightforward. It appears to have quick implementation and the use of AI was an added feature to gain more insight. AI bot was very intuitive. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

I did not experience any features or run into any issues that I would consider a downside for this application/page. Review collected by and hosted on G2.com.

Shirley P.
SP
Shirley P.
Data Analyst
Small-Business (50 or fewer emp.)
"Easy and accessible platform to create surveys"
5/5
What do you like best about TheySaid?

I personally liked that I was able to create a survey easily by using AI assistance tools to help me facilitate the questions. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

I think you might need to click around different tabs to familiarize yourself with the format and platform, but overall its easy. Review collected by and hosted on G2.com.

Attosa T.
AT
Attosa T.
Quality Assurance Specialist
Mid-Market (51-1000 emp.)
"Amazing, easy-to-use Survey Platform"
5/5
What do you like best about TheySaid?

I was able to generate a survey very easily using AI without it seeming "too AI". Response sorting and parsing was awesome. I want to use this at work and within my personal projects. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

A little difficult to generate the AI portion, but I found it Review collected by and hosted on G2.com.

Paul A.
PA
Paul A.
Web Content Writer
Small-Business (50 or fewer emp.)
"Unique Survey Creation Tool"
4/5
What do you like best about TheySaid?

I really enjoyed how seamless the entire survey creation process was, and I feel that the questions the AI generated were actually on point and unique. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

I figure it still has more refining and work to do but it's well on its way. Review collected by and hosted on G2.com.

Sahdyah M.
SM
Sahdyah M.
Social Media Evaluator
Enterprise (> 1000 emp.)
"Neat tool to use for Survey making"
3.5/5
What do you like best about TheySaid?

I liked how easy it was to use. Creating seemed simple and effective. I can make changes when necessary and edits that I see fit to tailor the survey, Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

Nothing I disliked while using the tool. Review collected by and hosted on G2.com.

AB
Andrew B.
Program Manager
Mid-Market (51-1000 emp.)
"Great Program"
5/5
What do you like best about TheySaid?

The ease of use of the system and the ability to create a survey and analyze!!! Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

I have little issue with the product. More control over the deep analytics would help. Review collected by and hosted on G2.com.

Tee H.
TH
Tee H.
Owner
Small-Business (50 or fewer emp.)
"This platform is amazing!"
5/5
What do you like best about TheySaid?

I love how the surveys feel more like a chat. I feel this drives a much better, authentic response. I also like how easy it is to integrate. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

I haven't found anything to dislike on the platform Review collected by and hosted on G2.com.

NO
Nikita O.
Engine/graphics programmer
Small-Business (50 or fewer emp.)
"Useful tool for creating surveys"
5/5
What do you like best about TheySaid?

The analytics dashboard uses AI in a very helpful and intuitive way. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

Seems fine, haven't encountered any very negative things. Review collected by and hosted on G2.com.

Emmanuel H.
EH
Emmanuel H.
IAM Engineer
Small-Business (50 or fewer emp.)
"This is the best survey tool out there"
5/5
What do you like best about TheySaid?

It was easy to take the survey but the best part was that it was interactive. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

There's nothing to dislike. If you've ever taken a survey before, you'll realize that this is a big improvement. Review collected by and hosted on G2.com.

VR
Veronica R.
Room Attendant
Mid-Market (51-1000 emp.)
"Very easy to create surveys!"
5/5
What do you like best about TheySaid?

With the use of general AI I was able to create a 5 question survey in seconds! Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

Website takes a little time to learn, but everyone has 5 minutes. Review collected by and hosted on G2.com.
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