--- title: TheySaid Reviews meta_title: 'TheySaid Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 94 reviews by the users' company size, role or industry to find out how TheySaid works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 94 scale: '5' date_modified: '2026-11-04' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

TheySaid Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of TheySaid, highlighting its simplicity and great overall experience. (2 mentions)
Users find the ease of use of TheySaid refreshing, making their experience smooth and enjoyable. (2 mentions)
Users value the ease of use of TheySaid, finding it practical and beneficial for their business needs. (2 mentions)
Users commend the adaptive and coherent AI in TheySaid, noting its insightful responses enhance their experience. (1 mentions)
Users value the efficiency of TheySaid, noting its practical fit for various business needs. (1 mentions)
Users feel that incorporating visual graphics for reporting in TheySaid would greatly enhance their experience. (1 mentions)
Users find difficult reporting to be a challenge, lacking helpful visual graphics for data presentation. (1 mentions)
Users feel that the limited reporting options hinder effective data visualization and analysis within TheySaid. (1 mentions)
Users feel that the reporting is poor, lacking visual graphics for better data comprehension and analysis. (1 mentions)

Top Pros or Advantages of TheySaid

Top Cons or Disadvantages of TheySaid

TheySaid Reviews (94)

Reviews

TheySaid Reviews (94)

4.8
94 reviews
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Ethan B.
EB
Ethan B.
Founder & Consultant
Small-Business (50 or fewer emp.)
"Easy to complete and feels like a natural interview"
4/5
What do you like best about TheySaid?

The language of the questions was natural and it allowed me to respond in my own words. the kinds of questions I was being asked actually inspired me to give a thoughtful response and it asked effective follow up questions without being tedious! Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

There wasn't much to dislike about it, everything felt very natural. Review collected by and hosted on G2.com.

Idris K.
IK
Idris K.
Infrastructure Engineer
Small-Business (50 or fewer emp.)
"The most versatile and easy to use survey application I have ever seen..."
5/5
What do you like best about TheySaid?

I can see every kind of data about my survey, from how many users submitted their responses to where those responses are coming from. Theysaid.io goes in depth into every question that's on the survey, and lays down so much analytical data in a way that easy to read and study. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

There are hardly any downsides except for a small learning curve that will take 5 minutes to use their platform. I appreciate the design for how rich it is. Review collected by and hosted on G2.com.

Adam D.
AD
Adam D.
Analytics
Small-Business (50 or fewer emp.)
"TheySaid is a reliable tool for the new AI generation"
4.5/5
What do you like best about TheySaid?

It's quickness and thoroughness. It was very comprehensive Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

There wasn't anything to dislike, I thought it was all very good. Review collected by and hosted on G2.com.

Kenneth D.
KD
Kenneth D.
Customer Service Support Specialist
Small-Business (50 or fewer emp.)
"Innovative new way to get employees insight into company."
4/5
What do you like best about TheySaid?

I like that it offers a variety of new and innovative products and tools to help HR professionals keep their workplace civil and professional, which then leads to employee satisfaction. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

Overall, it is a bit too technical at times, and it will take some trial and error to get used to navigating and using their service. Review collected by and hosted on G2.com.

Nikki D.
ND
Nikki D.
Medical Aesthetician
Small-Business (50 or fewer emp.)
"AI that actually listens and delivers."
5/5
What do you like best about TheySaid?

it gives a clear voice to customer feedback and makes it easy to act on. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

the learning curse is a bit steep at first, especially for new users. Review collected by and hosted on G2.com.

Godswisdom o.
GO
Godswisdom o.
Brand designer and social media manager
Small-Business (50 or fewer emp.)
"Informative and Honest Product Review"
5/5
What do you like best about TheySaid?

The accessibility of the product, the packages it comes with. Ease of implementation, proper customer support, ease of integration. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

More models can be included to make it easier to use Review collected by and hosted on G2.com.

Greg O.
GO
Greg O.
AI Training Specialist.
Small-Business (50 or fewer emp.)
"Immersive and interactive surveys extract quality results"
4.5/5
What do you like best about TheySaid?

By curating each question to the previous response, the data collected is of higher quality and more closely addresses the issue at hand. The built in AI creates a better survey taker experience enabling heightened analytics through genuine responses. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

You may end up with a wide variety of responses based on how the AI reacts to each subsequent response and how well it is able to keep survey takers on task. Review collected by and hosted on G2.com.

Nathan L.
NL
Nathan L.
Computer Engineer
Small-Business (50 or fewer emp.)
"Simple, easy, and clear-cut way to create surveys"
3.5/5
What do you like best about TheySaid?

AI tools are used to provide a good summary for your company as well as providing easy ways to create surveys, and archives your projects in a neat manner. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

The AI summary can be somewhat vague and could use more specific descriptions, possibly added on by humans. Review collected by and hosted on G2.com.

Dhruva K.
DK
Dhruva K.
Business Analyst
Small-Business (50 or fewer emp.)
"Effortless Feedback Platform"
5/5
What do you like best about TheySaid?

The intuitive interface and real‑time suggestions make capturing feedback effortless and engaging. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

Advanced analytics are limited; I wish there were deeper reporting and more customization options. Review collected by and hosted on G2.com.

Patrik C.
PC
Patrik C.
Sales Support Manager
Small-Business (50 or fewer emp.)
"Powerful tool to create and review surveys"
5/5
What do you like best about TheySaid?

I found the platform to be very intuitive, and I was able to create a survey quickly. I then launched it and reviewed analytics in a streamlined dashboard that provided powerful insights. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

Since it's a fairly new platform some features did seem limited but I suspect they will be rolling out new features consistently. Review collected by and hosted on G2.com.