The Reflection — an AI role-play platform that helps organisations develop and assess real-life soft skills through realistic business simulations. Companies use it in different ways: • Frontline employees – to practise client conversations, handle objections, and strengthen negotiation skills. • People managers – to build confidence in giving feedback, leading reviews, and managing conflict. • HR & Talent leaders – to assess leadership potential or support HR development through interview and candidate-assessment simulations. • Recruitment teams – to evaluate candidates through short, AI-powered role-plays that reflect real job situations. Some clients also integrate The Reflection into their performance-review cycles, using simulations instead of 360-degree surveys or theoretical tests — to observe how people actually perform in key situations. What makes The Reflection different We focus on a powerful admin panel that includes a built-in scenario constructor and skill framework. It allows you to adapt every simulation to your company’s context — using your own communication standards, products, and services. So your employees don’t practise abstract “soft skills,” but the real conversations and decisions that matter in your business. The AI opponents then provide targeted feedback by skill area, helping people improve faster where it truly counts.