Text-Em-All Reviews & Product Details

Text-Em-All is a purpose-driven SMS marketing, mass texting, and automated calling service designed to help organizations communicate effectively with large groups of contacts. This platform serves a diverse range of users, including schools, non-profits, businesses, and community organizations, enabling them to reach their audiences swiftly and efficiently. By providing a streamlined communication solution, Text-Em-All addresses the need for timely and effective messaging in various contexts. The service is particularly valuable for organizations that require rapid dissemination of important information, such as emergency alerts, event notifications, or updates on critical changes. For instance, schools can utilize Text-Em-All to keep parents informed about school closures or safety protocols, ensuring that vital information reaches families without delay. Non-profits can engage volunteers and supporters with updates on initiatives or fundraising efforts, fostering a sense of community and involvement. Businesses can also leverage the platform to communicate with employees or customers, enhancing engagement and driving growth through effective SMS marketing. The versatility of Text-Em-All makes it an essential tool for any organization looking to enhance their communication strategy. Key features of Text-Em-All include a user-friendly interface that simplifies the process of creating and sending messages, making it accessible for users with varying levels of technical expertise. The platform offers robust analytics that allow organizations to track engagement and response rates, providing valuable insights into the effectiveness of their messaging campaigns. Additionally, Text-Em-All supports various messaging formats, including text and voice, offering flexibility in how information is shared. This adaptability ensures that organizations can tailor their communication to best suit their audience's preferences. What sets Text-Em-All apart in the mass messaging category is not only its functionality but also its strong organizational culture. The company prioritizes compassion, authenticity, and shared excellence, creating a positive work environment that reflects in its customer interactions. By refraining from delivering spam or political messages, Text-Em-All emphasizes a commitment to community well-being, ensuring that the focus remains on delivering value to users and their audiences. This dedication to being a joy to do business with enhances the overall user experience, making it easier for organizations to adopt and integrate the service into their communication practices. In a fast-paced communication landscape, Text-Em-All fosters a sense of trust and reliability by placing people above profit and greatness over growth. This approach not only enhances the effectiveness of communication efforts but also builds lasting relationships between organizations and their audiences.

Seller

Text-Em-All

Discussions

Text-Em-All Community

Languages Supported

English, Spanish

Solution Type

All-in-One

Overview by

Ron Kinkade (Director of Marketing)

Used by Express Employment Professionals and 2 others

Beta

Pricing

Pricing provided by Text-Em-All.

Starter

Free

View More Pricing Information

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Verified User in Education Management

Mid-Market (51-1000 emp.)

10/3/2024

"Easy to Use!"

4.5/5

What do you like best about Text-Em-All?

I like that I can send mass messages to multiple people in case of emergency. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

I do not like that a name does not show up on the account if someone uses the text option to sign up. Review collected by and hosted on G2.com.

Amanda W.

Vice President

Enterprise (> 1000 emp.)

1/23/2024

"Easy set up for maximum reach"

4.5/5

What do you like best about Text-Em-All?

The system is user-friendly and easily customized. We are able to modify how we use it and how many credits are used based on what messaging we are sending out. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

We are in a credit-purchase program, aka pay-as-you-go, so we have to sometimes buy in the middle of a campaign to be able to send the campaign out. When we have to do that, it makes buying the credits and allocating them to one office for costing a little challenging. Review collected by and hosted on G2.com.

What problems is Text-Em-All solving and how is that benefiting you?

We are able to widely reach talent regarding new opportunities that we have available. Depending on how we want to get the messaging out, we are able to complete hundreds of calls in a matter of minutes rather than having individual calls made by representatives. We also use this tool during open enrollment to reach out active employees quickly and have a report that provides the necessary documentation to prove that we have done our due diligence in our outreach. If we had to make these types of calls individually, we would lose hours of productivity a week. Review collected by and hosted on G2.com.

Jessica H.

Mid-Market (51-1000 emp.)

4/9/2024

"Easy to Use Communication Platform"

5/5

What do you like best about Text-Em-All?

Ability to schedule broadcasts in the future. I can plan in advance - set it and forget it! Knowing before broadcasts are scheduled what numbers are textable or not. It allows me to ensure my information is able to be received all recipients. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

The text broadcasts should allow you more options on how many are being sent out per minute, the same as calls. Broadcasts should also know when to stop instead of continuing until they're complete. This was a feature in the past with Call-Em-All, but it's no longer done. Review collected by and hosted on G2.com.

Response from Kaitlyn Orred of Text-Em-All

edit

Hi Jessica,

Thank you for the review! We're so glad that we're able to help take things off your plate by allowing you to schedule broadcasts for the future.

I've shared your feedback on text throttling with the Product Development Team, but we'd love to know more about how you'd like to see broadcasts "know when to stop instead of continuing until they're complete." If you're willing, we'd love for you to reach out to our Customer Experience Team to explain the issue at (877) 226-3080 or by email at support@text-em-all.com.

Thank you again!

Kaitlyn

See how Text-Em-All improved

Quinton S.

Mid-Market (51-1000 emp.)

4/11/2024

"Great service for those looking for a SMS Blast plan with no subscription needed"

5/5

What do you like best about Text-Em-All?

We use this service usually about once a quarter to inform our case workers when there is severe weather or when certain remote offices are closed. They made it super easy for us to register as a non-profit. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

No complaints. The only thing that would make me more pleased with the service would be to receive a credit for the tax that we paid on our first couple of orders before I added our non-profit status to the account. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

7/16/2024

"Easy To Use & Efficient"

5/5

What do you like best about Text-Em-All?

This product is very easy to use and manage. We use this for mass employee communication regularly, and we have multiple folks / departments that use it. It's nice to be able to have large scale communication and be able to sort and filter who you are sending to based on groups. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

I do not have any downsides to list, the product works as expected without any issues. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

1/29/2025

"It was an effective way to communicate to a large group and then collate responses."

3/5

What do you like best about Text-Em-All?

Efficiency! Saved me a lot of time and work. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

Price is too high. Found a cheaper option. Review collected by and hosted on G2.com.

Kenyah M.

Small-Business (50 or fewer emp.)

4/11/2024

"Efficient and Sufficient"

5/5

What do you like best about Text-Em-All?

We use text-em-all for fast communications for our school community. This option allows us to get messages out quickly and with ease. The best features of this are the ability to schedule the text/call, choose the type of voice for the recording, and customize the text back number. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

Sometimes the text asked to be read is not pronounced well. The voice iover aspect does not always use voice inflection as related to punctuation appropriately. Review collected by and hosted on G2.com.

Response from Kaitlyn Orred of Text-Em-All

edit

Hi Kenyah,

Thank you so much for the review! It's great to hear about the features that are benefiting you and your organization the most.

I've shared your feedback on our "Text-to-Speech" feature with our Product Development Team. We truly appreciate that you took the time to give us feedback!

Thank you for being such a loyal customer of ours,

Kaitlyn

Sarah C.

HR Coordinator

Small-Business (50 or fewer emp.)

4/9/2024

"Best Communication Tool"

5/5

What do you like best about Text-Em-All?

It is super easy to use and the associates have taken to it immediately. We can easily communicate any last minute work details or major information that needs to get out quickly. I love it! Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

There aren't enough characters when using a non verified phone number, but we've made it work. Review collected by and hosted on G2.com.

Response from Kaitlyn Orred of Text-Em-All

edit

Thank you for the great review, Sarah. We're so glad to hear you love our platform! We're also happy to announce that you can now increase the number of characters you can send in your message by turning on Enhanced Texts in your Account Settings. Enhanced Texts will allow you to send messages with up to 960 characters.

If you need any help turning on this feature, please reach out to our Customer Experience Team at (877) 226-3080.

See how Text-Em-All improved

Alison N.

Director

Enterprise (> 1000 emp.)

5/4/2023

"So helpful and worth it!"

5/5

What do you like best about Text-Em-All?

It's quick and easy. Love the broadcast use! Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

I wish credits didn't cost so much. Sometimes it pushes our budget Review collected by and hosted on G2.com.

Matt K.

Mid-Market (51-1000 emp.)

4/9/2024

"Easiest way to reach clients"

5/5

What do you like best about Text-Em-All?

The easy to use campaign builder, the easy integration of a customer list and real time reporting. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

Only thing i wish i could change is what to use it for. It would be great to use for all types of campaigns, but i understand why the rules are the way they are Review collected by and hosted on G2.com.