Tessitura Features
Registration (5)
Event creation
12 reviewers of Tessitura have provided feedback on this feature.
Process of creating a new event
User registration process
12 reviewers of Tessitura have provided feedback on this feature.
User experience of registering for an event
Payment processing
12 reviewers of Tessitura have provided feedback on this feature.
Ease of use in processing attendee payments
Mobile check-in
11 reviewers of Tessitura have provided feedback on this feature.
Check attendees into events and sessions using a mobile device
On-site tickets and registration
11 reviewers of Tessitura have provided feedback on this feature.
Register attendees and sell tickets on-site
Marketing and Communications (6)
Event website creation
As reported in 11 Tessitura reviews.
Design and manage a dedicated event website
Email automation
11 reviewers of Tessitura have provided feedback on this feature.
Automate email communications with attendees
Email customization
Based on 11 Tessitura reviews.
Design and customize email communications
Contact list management
This feature was mentioned in 11 Tessitura reviews.
Organize and manage contact list of attendees
Social media promotion
10 reviewers of Tessitura have provided feedback on this feature.
Advertise and promote event using social media integrations
Lead generation and retrieval
This feature was mentioned in 11 Tessitura reviews.
Tools for capture and follow-up of leads generated during an event
POS (5)
Credit Card Payments
10 reviewers of Tessitura have provided feedback on this feature.
Processes credit card payments either within the platform or using an outside processing company.
Barcode Scanning
Allows users to scan barcodes to obtain pricing and item information when checking out a customer.
Hardware Integration
Allows users to connect the software with outside hardware such as cash drawers, credit card readers, barcode scanners, and more.
Price Adjustments
Applies adjustments such as bulk discounts, sale discounts, buy one get one free or other offers to item prices during checkout.
Receipts
10 reviewers of Tessitura have provided feedback on this feature.
Provides receipts to customers after their purchase by printing them, sending them via SMS or email, or provides the ability to refuse a receipt.
Marketing (4)
Loyalty Programs
Provides customers with discounts or other rewards for being frequent patrons or attacts lapsed customers back with deals or coupons.
Email Marketing
Uses email to send marketing material to customers such as coupons, special offers, and more.
Email Marketing
This feature was mentioned in 17 Tessitura reviews.
Tools to create, customize, and send out mass marketing emails to specific donor groups.
Direct Mail Tools
As reported in 17 Tessitura reviews.
Tools to create paper flyers and other mailings to be sent via direct mail.
Administration (15)
Inventory Management
Tracks inventory in real time as purchases are made so users are aware of the need to restock.
Employee Management
Schedules employees, tracks productivity, and allows for multiple user profiles.
Reporting
Provides users with reporting on key data such as sales, inventory, revenue, and more.
E-commerce Integration
Connects with an online store to either track inventory sold online or process online payments.
Reporting
This feature was mentioned in 21 Tessitura reviews.
Reports on various important data and metrics.
Interaction Tracking
21 reviewers of Tessitura have provided feedback on this feature.
The ability to track each interaction with donors and maintain a record of their giving history.
Automation
As reported in 19 Tessitura reviews.
Tools to automate a variety of processes such as email marketing and emailing receipts.
Donor Profiles
This feature was mentioned in 20 Tessitura reviews.
Profiles for each donor including contact information, interaction history, and giving history.
Analytics & Reporting
Various reports and analytics to track key data and metrics for the museum.
Volunteer Management
Tools to onboard, schedule, and assign volunteers to perform various tasks.
User Dashboard
13 reviewers of Tessitura have provided feedback on this feature.
Allows users to customize their home page to display the information relevant to their role and tasks.
Donor Profiles
As reported in 15 Tessitura reviews.
Stores donor profiles that track all relevant information, including contact info, solicitor, giving history, and specialized attributes.
Reporting
Based on 16 Tessitura reviews.
Reports on any designated segmentation of donor information and/or gift history, and analyzes year over year trends.
Templates
Based on 14 Tessitura reviews.
Provides standard templates for letters and emails and/or allows users to create their own.
Customization
This feature was mentioned in 16 Tessitura reviews.
Creates custom fields to track information about donors or gifts that is specific to an organization.
Fundraising (8)
Campaign Management
19 reviewers of Tessitura have provided feedback on this feature.
The ability to plan and execute fundraising campaigns based around specific goals.
Online Donation Portal
Based on 21 Tessitura reviews.
The ability to accept donations online via a website, social media, or mobile device.
Event Planning
This feature was mentioned in 20 Tessitura reviews.
Tools to plan fundraising events, including ticketing, registration, and attendance tracking.
Recurring Donations
As reported in 19 Tessitura reviews.
The ability to set up recurring donations of a specific amount at a chosen interval.
Peer-to-peer Fundraising
As reported in 14 Tessitura reviews.
The ability to create social media fundraising pages that are shareable and leverage social networks.
Mobile Capabilities
18 reviewers of Tessitura have provided feedback on this feature.
The ability to use mobile devices to collect in-person donations at an event or kiosk.
Membership Management
Tools to keep track of current and members and attract new members. These tools also track membership dues and donation history.
Donations & Fundraising
Tools to plan and track fundraising efforts, including donations.
Guest Services (5)
Ticketing & Admissions
The ability to sell and print general or special exhibition tickets and verify those tickets vial barcode or QR code scanning upon entering the museum or exhibit.
Event Registration
The ability for guests to register for events online or for administrators to manually register guests on the back end.
Group or Tour Reservations
The ability to schedule reservations for large groups such as tour groups or school field trips with payment upfront.
Gift Shop POS
A point of sale system for use in a gift shop to process payments.
Inventory Management
Tools to track inventory unrelated to the museum's collection such as gift shop inventory, pamphlets, or museum maps.
Theater Management (3)
Ticketing
Allows patrons to purchase tickets, subscriptions, or make donations.
Customer Database
A record of customer information, including contact information and purchase history.
Sales Tools
Tools to aid in the the sales process such as customer communication, reporting capabilities, and marketing information.
Venue Administration (4)
Venue Calendar
A calendar to manage all events booked in performance or rehearsal spaces in the venue.
Billing and Invoicing
The ability to create and send bills and invoices on the platform.
Resource Management
Tracks the usage of equipment of all kinds before, during and after events.
Artist Management
Streamlines contact with associate artists.
Donor Management (4)
Moves Management
As reported in 15 Tessitura reviews.
Tracks action steps and notes for each prospective donor in the donor pipeline.
Pledge Tracking
This feature was mentioned in 16 Tessitura reviews.
Records gift pledges and updates remaining amount based on installments.
E-Document Storage
As reported in 13 Tessitura reviews.
Allows electronic files to be uploaded and stored within donor profiles.
Acknowledgments & Communications
As reported in 15 Tessitura reviews.
Generates acknowledgment letters for donations, and supports e-mail and letter mailing communication with donors.
Interoperability (3)
Event Tracking
17 reviewers of Tessitura have provided feedback on this feature.
Stores event registration and ticketing information collected through online forms or manual data entry.
Gift Tracking
Based on 16 Tessitura reviews.
Downloads gift information from integrated fundraising tools into donor profiles.
Fund Accounting
16 reviewers of Tessitura have provided feedback on this feature.
Designates restricted and unrestricted revenue and either integrates with accounting software or generates accounting reports for reconciliation.
Constituent Management (3)
Constituent Profiles
Based on 22 Tessitura reviews and verified by the G2 Product R&D team.
Creates unique profiles for constituents--such as donors, volunteers, or members--to store relevant information, and categorize individuals with customizable attributes.
Online Portal
Based on 21 Tessitura reviews and verified by the G2 Product R&D team.
Allows constituents to create an online account to engage with the organization, such as updating contact information, managing memberships, or signing up for marketing and event reminders.
Donor Communications
Based on 19 Tessitura reviews and verified by the G2 Product R&D team.
Enables gift acknowledgment and letter and electronic communications with constituents.
Marketing Automation (4)
Email Marketing
This feature was mentioned in 19 Tessitura reviews.
Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing, and auto-responders.
Lead Management
Based on 17 Tessitura reviews and verified by the G2 Product R&D team.
Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.
Campaign Management
Based on 19 Tessitura reviews and verified by the G2 Product R&D team.
Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.
Marketing ROI Analytics
Based on 18 Tessitura reviews and verified by the G2 Product R&D team.
Analyzes effectiveness of an organization's various marketing activities
Workflow Automation (3)
Donor Prospecting
Based on 19 Tessitura reviews and verified by the G2 Product R&D team.
Automates activities and reminders for each of your prospects to help move them along the donor pipeline.
Data Entry
Based on 24 Tessitura reviews.
Simplifies data entry tasks by pulling relevant data from other sources and automatically updates existing records, or generates new records.
Task Delegation
Based on 23 Tessitura reviews and verified by the G2 Product R&D team.
Establishes task assignments for individual staff members that alert as prerequisite tasks are completed.
Reporting & Analytics (3)
Reporting
Based on 23 Tessitura reviews and verified by the G2 Product R&D team.
Enables reporting of all data contained within the system. Allows for standard reports as well as the ability to create customs reports.
Dashboards
Based on 19 Tessitura reviews and verified by the G2 Product R&D team.
Displays a customizable graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs)
Automated Reports
Based on 23 Tessitura reviews and verified by the G2 Product R&D team.
Allows users to schedule automated reports to be pulled at a specified day and time.
Integrations (4)
Accounting
This feature was mentioned in 21 Tessitura reviews.
Provides fund accounting support to track payments receivable and pending.
Fundraising
Based on 20 Tessitura reviews and verified by the G2 Product R&D team.
Supports online donation and event registration processing and imports fundraising data into records.
Grant Management
Based on 18 Tessitura reviews and verified by the G2 Product R&D team.
Manages grant-related activities such as proposal and reporting deadlines, document storage, and grant award expenditure.
Sales POS
Based on 20 Tessitura reviews and verified by the G2 Product R&D team.
Aggregates on-site and online sales transactions to track in constituent profiles and to assist with account reconciliation.
Box Office (7)
Customer Profiles
This feature was mentioned in 13 Tessitura reviews.
Includes CRM features for managing and segmenting customer profiles.
Ticket Types
This feature was mentioned in 13 Tessitura reviews.
Supports multiple different ticket types (e.g. general admission, reserved seating, discounts, group packages).
Branding & Customization
Based on 13 Tessitura reviews.
Allows users to customize event websites, registration forms, and event communications with their company's branding.
Event Communications
Based on 13 Tessitura reviews.
Provides tools for managing event confirmation emails or other communications with registrants.
E-Commerce
13 reviewers of Tessitura have provided feedback on this feature.
Allows attendees to purchase additional products or merchandise while registering for an event.
Fundraising
This feature was mentioned in 12 Tessitura reviews.
Includes fundraising features for organizations to receive donations during the ticket sale process.
Event Analytics
Based on 13 Tessitura reviews.
Reports on event analytics such as ticket sales, attendance data, and conversion rates.





