# Blackbaud Altru vs Tessitura Comparison | | Blackbaud Altru | Tessitura | |---|---|---| | **Star Rating** | 3.6 out of 5 | 3.8 out of 5 | | **Total Reviews** | 34 | 79 | | **Largest Market Segment** | Small-Business (56.3% of reviews) | Mid-Market (69.9% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Blackbaud Altru **Not enough data** ### Tessitura Pros: - Customer Support (10 reviews) - Features (10 reviews) Cons: - Difficult Learning (11 reviews) - Learning Curve (11 reviews) --- ## Ratings Comparison | Rating | Blackbaud Altru | Tessitura | |---|---|---| | **Meets Requirements** | 7.8 (29 reviews) | 8.1 (67 reviews) | | **Ease of Use** | 6.6 (30 reviews) | 6.2 (65 reviews) | | **Ease of Setup** | 6.2 (17 reviews) | 5.5 (22 reviews) | | **Ease of Admin** | 7.8 (15 reviews) | 5.9 (22 reviews) | | **Quality of Support** | 8.7 (29 reviews) | 7.7 (59 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (12 reviews) | 8.1 (19 reviews) | | **Product Direction (% positive)** | 8.3 (27 reviews) | 7.4 (62 reviews) | --- ## Pricing ### Blackbaud Altru #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Tessitura #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Event Registration & Ticketing | Product | Score | Reviews | |---|---|---| | **Blackbaud Altru** | N/A | N/A | | **Tessitura** | 7.2/10 | 13 | #### Registration | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Event creation** | Not enough data | 8.3 (12 reviews) | | **User registration process** | Not enough data | 7.6 (12 reviews) | | **Payment processing** | Not enough data | 8.2 (12 reviews) | | **Mobile check-in** | Not enough data | 7.3 (11 reviews) | | **On-site tickets and registration** | Not enough data | 8.6 (11 reviews) | #### Generative AI | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | #### Marketing and Communications | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Event website creation** | Not enough data | 7.4 (11 reviews) | | **Email automation** | Not enough data | 6.8 (11 reviews) | | **Email customization** | Not enough data | 7.1 (11 reviews) | | **Contact list management** | Not enough data | 8.0 (11 reviews) | | **Social media promotion** | Not enough data | 3.5 (10 reviews) | | **Lead generation and retrieval** | Not enough data | 5.9 (11 reviews) | #### Agentic AI - Event Registration & Ticketing | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Autonomous Task Execution** | Not enough data | Feature Not Available | | **Multi-step Planning** | Not enough data | Feature Not Available | | **Cross-system Integration** | Not enough data | Feature Not Available | ### Retail POS | Product | Score | Reviews | |---|---|---| | **Blackbaud Altru** | N/A | N/A | | **Tessitura** | 8.1/10 | 11 | #### POS | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Credit Card Payments** | Not enough data | 8.8 (10 reviews) | | **Barcode Scanning** | Not enough data | 7.9 (7 reviews) | | **Hardware Integration** | Not enough data | 8.5 (9 reviews) | | **Price Adjustments** | Not enough data | 7.2 (9 reviews) | | **Receipts** | Not enough data | 7.7 (10 reviews) | #### Marketing | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Loyalty Programs** | Not enough data | 6.9 (6 reviews) | | **Email Marketing** | Not enough data | 7.9 (8 reviews) | #### Administration | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Inventory Management** | Not enough data | 9.3 (5 reviews) | | **Employee Management** | Not enough data | Not enough data | | **Reporting** | Not enough data | 9.0 (8 reviews) | | **E-commerce Integration** | Not enough data | Not enough data | ### Fundraising | Product | Score | Reviews | |---|---|---| | **Blackbaud Altru** | N/A | N/A | | **Tessitura** | 6.6/10 | 24 | #### Administration | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Reporting** | Not enough data | 7.8 (21 reviews) | | **Interaction Tracking** | Not enough data | 7.4 (22 reviews) | | **Automation** | Not enough data | 6.4 (19 reviews) | | **Donor Profiles** | Not enough data | 8.0 (21 reviews) | #### Fundraising | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Campaign Management** | Not enough data | 7.3 (19 reviews) | | **Online Donation Portal** | Not enough data | 6.8 (21 reviews) | | **Event Planning** | Not enough data | 7.0 (21 reviews) | | **Recurring Donations** | Not enough data | 5.8 (19 reviews) | | **Peer-to-peer Fundraising** | Not enough data | 4.4 (14 reviews) | | **Mobile Capabilities** | Not enough data | 4.3 (18 reviews) | #### Marketing | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Email Marketing** | Not enough data | 7.0 (17 reviews) | | **Direct Mail Tools** | Not enough data | 6.7 (17 reviews) | ### Museum Management | Product | Score | Reviews | |---|---|---| | **Blackbaud Altru** | 8.8/10 | 7 | | **Tessitura** | N/A | N/A | #### Administration | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Analytics & Reporting** | 8.3 (6 reviews) | Not enough data | | **Volunteer Management** | Not enough data | Not enough data | | **Collections Management** | Not enough data | Feature Not Available | | **Recordkeeping** | Not enough data | Feature Not Available | #### Fundraising | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Membership Management** | 9.4 (6 reviews) | Not enough data | | **Donations & Fundraising** | 9.0 (7 reviews) | Not enough data | #### Guest Services | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Ticketing & Admissions** | 9.2 (6 reviews) | Not enough data | | **Event Registration** | 7.7 (5 reviews) | Not enough data | | **Group or Tour Reservations** | 9.3 (5 reviews) | Not enough data | | **Gift Shop POS** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | ### Theater Venue Management | Product | Score | Reviews | |---|---|---| | **Blackbaud Altru** | N/A | N/A | | **Tessitura** | N/A | N/A | #### Theater Management | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Ticketing** | Not enough data | 9.1 (9 reviews) | | **Customer Database** | Not enough data | 9.3 (9 reviews) | | **Sales Tools** | Not enough data | 7.1 (7 reviews) | #### Venue Administration | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Venue Calendar** | Not enough data | 6.7 (7 reviews) | | **Billing and Invoicing** | Not enough data | 6.3 (5 reviews) | | **Resource Management** | Not enough data | Not enough data | | **Artist Management** | Not enough data | Not enough data | ### Donor Management | Product | Score | Reviews | |---|---|---| | **Blackbaud Altru** | N/A | N/A | | **Tessitura** | 7.4/10 | 19 | #### Administration | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **User Dashboard** | Not enough data | 6.2 (13 reviews) | | **Donor Profiles** | Not enough data | 8.9 (15 reviews) | | **Reporting** | Not enough data | 7.0 (16 reviews) | | **Templates** | Not enough data | 6.1 (14 reviews) | | **Customization** | Not enough data | 7.1 (16 reviews) | #### Donor Management | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Moves Management** | Not enough data | 8.0 (15 reviews) | | **Pledge Tracking** | Not enough data | 7.7 (16 reviews) | | **E-Document Storage** | Not enough data | 6.8 (13 reviews) | | **Acknowledgments & Communications** | Not enough data | 7.3 (15 reviews) | #### Interoperability | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Event Tracking** | Not enough data | 8.0 (18 reviews) | | **Gift Tracking** | Not enough data | 8.2 (16 reviews) | | **Fund Accounting** | Not enough data | 8.0 (16 reviews) | ### Nonprofit CRM | Product | Score | Reviews | |---|---|---| | **Blackbaud Altru** | N/A | N/A | | **Tessitura** | 7.3/10 | 27 | #### Constituent Management | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Constituent Profiles** | Not enough data | 8.8 (23 reviews) ✓ Verified | | **Online Portal** | Not enough data | 7.2 (21 reviews) ✓ Verified | | **Donor Communications** | Not enough data | 8.3 (19 reviews) ✓ Verified | #### Marketing Automation | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Email Marketing** | Not enough data | 7.0 (19 reviews) | | **Lead Management** | Not enough data | 6.5 (17 reviews) ✓ Verified | | **Campaign Management** | Not enough data | 8.1 (19 reviews) ✓ Verified | | **Marketing ROI Analytics** | Not enough data | 6.7 (18 reviews) ✓ Verified | #### Workflow Automation | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Donor Prospecting** | Not enough data | 6.0 (19 reviews) ✓ Verified | | **Data Entry** | Not enough data | 6.9 (24 reviews) | | **Task Delegation** | Not enough data | 6.4 (23 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Reporting** | Not enough data | 7.8 (23 reviews) ✓ Verified | | **Dashboards** | Not enough data | 8.1 (19 reviews) ✓ Verified | | **Automated Reports** | Not enough data | 8.5 (23 reviews) ✓ Verified | #### Integrations | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Accounting** | Not enough data | 6.9 (21 reviews) | | **Fundraising** | Not enough data | 7.6 (20 reviews) ✓ Verified | | **Grant Management** | Not enough data | 6.4 (18 reviews) ✓ Verified | | **Sales POS** | Not enough data | 7.5 (20 reviews) ✓ Verified | #### Agentic AI - Nonprofit CRM | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Autonomous Task Execution** | Not enough data | Feature Not Available | | **Cross-system Integration** | Not enough data | Feature Not Available | ### Box Office | Product | Score | Reviews | |---|---|---| | **Blackbaud Altru** | N/A | N/A | | **Tessitura** | 8.2/10 | 15 | #### Box Office | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Customer Profiles** | Not enough data | 8.6 (14 reviews) | | **Ticket Types** | Not enough data | 9.2 (13 reviews) | | **Branding & Customization** | Not enough data | 8.7 (13 reviews) | | **Event Communications** | Not enough data | 7.1 (13 reviews) | | **E-Commerce** | Not enough data | 7.2 (13 reviews) | | **Fundraising** | Not enough data | 8.3 (12 reviews) | | **Event Analytics** | Not enough data | 8.6 (13 reviews) | ### POS | Product | Score | Reviews | |---|---|---| | **Blackbaud Altru** | N/A | N/A | | **Tessitura** | N/A | N/A | #### Payments | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Credit Card Payments** | Not enough data | Not enough data | | **Partial Payments** | Not enough data | Not enough data | | **Split Payments** | Not enough data | Not enough data | | **Discounts** | Not enough data | Not enough data | | **Voided/Refunded Payments** | Not enough data | Not enough data | | **Store Credit Allocation** | Not enough data | Not enough data | | **Tip Adjustments** | Not enough data | Not enough data | | **Offline Payments** | Not enough data | Not enough data | | **Multidevice Payment Acceptance** | Not enough data | Not enough data | | **Next Day Deposits** | Not enough data | Not enough data | #### Employee Management | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Employee Accounts** | Not enough data | Not enough data | | **Permissions** | Not enough data | Not enough data | | **Commission Tracking** | Not enough data | Not enough data | | **Tab Allocation** | Not enough data | Not enough data | | **Log/Shift Notes** | Not enough data | Not enough data | | **Staff Scheduling** | Not enough data | Not enough data | | **Floor Plans** | Not enough data | Not enough data | #### Customer Management | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Loyalty Membership** | Not enough data | Not enough data | | **Customer Profiles** | Not enough data | Not enough data | | **Credit Card Filing** | Not enough data | Not enough data | #### Inventory Management | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Track Inventory** | Not enough data | Not enough data | | **Inventory Notifications** | Not enough data | Not enough data | | **Product Organization** | Not enough data | Not enough data | | **Multilocation Inventory Tracking** | Not enough data | Not enough data | #### Integrations | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Accounting Integrations** | Not enough data | Not enough data | | **Inventory Management Integrations** | Not enough data | Not enough data | | **E-Commerce Integrations** | Not enough data | Not enough data | #### Analytics | Feature | Blackbaud Altru | Tessitura | |---|---|---| | **Sales Tracking** | Not enough data | Not enough data | | **Guest Counts** | Not enough data | Not enough data | | **End of Day Reports** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Museum Management Software](https://www.g2.com/categories/museum-management), [Admission-Based Nonprofit Software](https://www.g2.com/categories/admission-based-nonprofit) **Unique to Tessitura (8):** [Box Office Software](https://www.g2.com/categories/box-office), [Retail POS Systems](https://www.g2.com/categories/retail-pos), [Donor Prospect Research Software](https://www.g2.com/categories/donor-prospect-research), [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Fundraising Software](https://www.g2.com/categories/fundraising), [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Theater Venue Management Software](https://www.g2.com/categories/theater-venue-management) --- ## Reviewer Demographics ### By Company Size | Segment | Blackbaud Altru | Tessitura | |---|---|---| | **Small-Business** | 56.3% | 27.4% | | **Mid-Market** | 43.8% | 69.9% | | **Enterprise** | 0% | 2.7% | ### By Industry #### Blackbaud Altru - **Museums and Institutions:** 68.8% - **Non-Profit Organization Management:** 15.6% - **Sports:** 3.1% - **Management Consulting:** 3.1% - **Higher Education:** 3.1% - **Fund-Raising:** 3.1% - **Arts and Crafts:** 3.1% #### Tessitura - **Performing Arts:** 46.6% - **Non-Profit Organization Management:** 16.4% - **Museums and Institutions:** 9.6% - **Entertainment:** 9.6% - **Music:** 4.1% - **Marketing and Advertising:** 2.7% - **Fund-Raising:** 2.7% - **Writing and Editing:** 1.4% - **Military:** 1.4% - **Hospital & Health Care:** 1.4% - **Other:** 4.1% --- ## Alternatives ### Alternatives to Blackbaud Altru - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (425 reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1447 reviews) - [Versai Museum Management Software](https://www.g2.com/products/versai-museum-management-software/reviews) — 3.9/5 stars (14 reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.4/5 stars (262 reviews) - [Veevart](https://www.g2.com/products/veevart/reviews) — 4.7/5 stars (25 reviews) - [DonorSnap](https://www.g2.com/products/donorsnap/reviews) — 4.1/5 stars (115 reviews) - [Aplos](https://www.g2.com/products/aplos/reviews) — 4.7/5 stars (95 reviews) - [AudienceView Professional](https://www.g2.com/products/audienceview-professional/reviews) — 4.3/5 stars (87 reviews) - [Humanitru](https://www.g2.com/products/humanitru/reviews) — 4.5/5 stars (74 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews) ### Alternatives to Tessitura - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (621 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (425 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (894 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews) - [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (478 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4775 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2076 reviews) - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) — 4.3/5 stars (912 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (407 reviews) --- ## Top Discussions ### Blackbaud Altru No discussions available for this product. ### Tessitura No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/blackbaud-altru-vs-tessitura)