Ten Thousand Coffees Reviews & Product Details

Ten Thousand Coffees seamlessly facilitates connections at a global scale to our colleagues across functions, geographies, levels of seniority, and business segments. Its intuitive interface combined with the power of algorithm/ML smart matching ensures that colleagues across the world connect to people with similar and complementary interests so that they can learn from others, grow their network, and thrive in the workplace. The platform provides real time insights that help us understand member sentiment and make adjustments as we go. On top of that, our partners at Ten Thousand Coffees are top notch. They lean in to support our goals and ensure we are setup for success, offering suggestions for how to use the platform in new and innovative ways. They are equally as focused on improving the experience for our colleagues as we are. They truly care and focus on building positive relationships with their clients built on understanding, trust, and support. Review collected by and hosted on G2.com.

Nothing comes to mind. They are top notch. Review collected by and hosted on G2.com.

The seemless usage for users. The system is great at matching individuals in our community based on shared interests and skills. It's accessible and takes pressure off initial introductions compared you old-school networking. The ability to host office hours and leverage the community within is great too, and is a nice way to couple the branding of networking, mentorship and virtual engagement. Review collected by and hosted on G2.com.

An app would be great for our younger audiences. Otherwise I think the platform checks all the boxes. Review collected by and hosted on G2.com.

Since partnering with Ten Thousand Coffees in 2022 the amount of support and friendliness from the staff is unmatched. We embarked on a journey to bring members of our organization together and with Ten Thousand Coffees we've been able to do just that. We have now expanded our offerings within Ten Thousand Coffees because the demand from our members has grown so much. No matter how small the request, the employees at Ten Thousand Coffees have jumped in and helped us figure out a plan to make this a success. Review collected by and hosted on G2.com.

If I had to choose anything that I would like to see improved would be the customization for some of the tools in our tenant. Review collected by and hosted on G2.com.

Our company has been using 10KC to facilitate networking connections among employees, and it has been an outstanding tool for fostering collaboration and building meaningful relationships. There are several key features that I particularly appreciate:

1. Regular Matching Based on Interests and Goals: The platform matches employees every six weeks based on shared interests and professional goals. This regular cadence ensures that networking remains a consistent part of our workplace culture. I've found that these connections are not only relevant but also highly enriching, allowing me to engage with colleagues who share similar passions and career aspirations.

2. Customizable Matching Criteria: One of the standout features is the ability to adjust matching criteria. Whether I want to connect with individuals from specific business units or seek out peers at certain organizational levels, the platform provides the flexibility to tailor connections to my current needs. This customization enhances the relevance of each networking session and helps me build a more targeted professional network.

3. User-Friendly Interface: The platform is intuitive and easy to navigate. Setting up my profile, adjusting preferences, and scheduling meetings are all straightforward processes, which makes the experience smooth and enjoyable. Review collected by and hosted on G2.com.

I can't think of any downsides. I wish more people leveraged the platform. Review collected by and hosted on G2.com.

Loved the innovative platform, where the partipants can create a unique profile and access to the core curriculum topics. Review collected by and hosted on G2.com.

The lack of handon training on how to use the platform. Review collected by and hosted on G2.com.

10KC has been fantastic with working with us to build out an implement our mentorship program. Denise and Aaron have been instrumental every part of the way and I would not have been able to run such a well put together program without them! I would highly recommend 10KC to anyone looking to create a program for themsleves! Review collected by and hosted on G2.com.

There is nothing I can think of regarding what I dislike about 10KC. You guys have been amazing! Review collected by and hosted on G2.com.

Ten Thousand Coffees is an effective for us at Santen in building connections between employees. It was our first time introducing an employee connectivity program at Santen, and we were able to establish over 4000 connections over a period of 3 years. Review collected by and hosted on G2.com.

We were not able to deploy this in China due to the data privacy issues. Review collected by and hosted on G2.com.

Once launched, they provide the content for the mentorship program to run itself and are truly partners that are with you every step of the way. Review collected by and hosted on G2.com.

It is a behavioral change to get folks incorporated in the 10KC system which takes some time to become a practice so managing inqueries when communications are pushed has been what we've disliked but it is also part of the growing pains of any new kind of offering! Review collected by and hosted on G2.com.

My account manager Denise, then the way the platform answers our needs. The reporting. Review collected by and hosted on G2.com.

They don't send correspondance to their clients in Canada's two official languages. Review collected by and hosted on G2.com.

10KC has proven to be a high-impact, tech-enabled solution that has resulted in thousands of meaningful connections made across our global organization - and the impact as a result of this has been wide-sweeping. From a deeper understanding of our company's growth strategy and specific domains of expertise to building connections across personal identity and areas of passion both inside and outside of work, 10KC has provided a fantastic tool for our team to bring all of this to life. And, this happens all within a colleague's day-to-day workflow and employee experience - so no need to learn a new complex tool or regularly visit a new portal. 10KC meets our employees where they already are... in their Outlook inbox and other productivity tools!

Not only is the 10KC platform excellent, the team at 10KC has been great partners, co-creators, and subject matter experts which has positively shaped how we bring this experience to life at our company (from implementation to current state). Additionally, their product team has been open to feedback and understanding our company's user experience which is much appreciated and reflected in new product features we have seen over the years. They truly value their customers and the voice of the customer helps shape how they evolve the platform. Review collected by and hosted on G2.com.

Nothing to add. We have been using the platform globally for some time now and any areas of support which we have needed are always addressed promptly and with great follow-through. Any enhancements we have suggested over the years have been provided to their product team - and much (if not all) we have seen go live in additional product enhancements over time. This is a testament to their focus on user experience, customer experience and continual innovation. Review collected by and hosted on G2.com.