Ten Thousand Coffees Features
Analytics (3)
-
Curation
Tools that help curate mentoring best practices accessible by program participants.
-
Program Impact
Tools that measure program impact including features such as participation numbers, mentoring activity, and satisfaction metrics.
-
Analytics
Real-time analytics to track and meaure the viality of the mentoring program.
Configure (1)
-
Customizable Branding
Branding tools to create a platform with business name, logo, and distinct messaging.
Management (13)
-
Mentoring Program Management
Manage mentoring programs: registration, pairing, curriculum, and reporting
-
Dashboards & Reporting
Dashboard with tools to manage all mentoring sessions and participants.
-
Integrations
Integrations with Learning Management system and other solutions.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Learning Management
Organize and track educational activities
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Workflow Management
Create, design and manage workflows for repetitive tasks
Goal Management
Allows employees to set and manage work or career related goals
Training Management
Track employee/learner's progression through training programs
Curriculum Management
Map out the subjects that comprise courses of study
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Assignment Management
Assign issues and tasks based on availability or required skills
Program (3)
-
Participant Profiles
Personal profiles that may include photos, job roles, skills, interests, qualifications, languages spoken, and more
-
Identifying Participants
Tools that identify participants for the mentoring program and delegate mentee/mentor roles.
-
Match Creation
Decide how matches will be made, for example: self-directed, facilitated match, flexible, or smart matching.
Training & eLearning (1)
-
Social Learning
Enables team members to learn by collaborating with each other
Platform Basics (3)
-
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Interoperability
Connects to external systems and applications as needed to complete team workflows.
-
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Platform Content (4)
Employee Tracking
Tracks employees’ progress, skills, and experience to develop and retain internal talent
-
Employee Development
Provides employee development, self-assessments, manager support, internal talent discovery, mobility management, and more.
-
Career Development
Provides tools that manage employee career development, employee growth, and job progression.
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Platform Additional Functionality (18)
-
Dashboard
Has a centralized dashboard for users to interact with.
Mobility
Is accessible from a mobile device and by users on the go.
Messaging
Contains in-application messaging abilities.
Task Management
Provides task prioritization and management abilities.
Integrations
Integrates with HR software solutions for ease of management and employee access
Internal Talent Mobility
Movement of employees across roles within the same company
Employee Portal
Online portal where employees can access and track their own information
Learning Management
Organize and track educational activities
Talent Management
Integrate with Talent Managment software to better track learners progress and training sessions
Meeting Management
Manage the process of planning and scheduling meetings, including agenda creation
Training Management
Track employee/learner's progression through training programs
Goal Management
Allows employees to set and manage work or career related goals
Forms Management
Store, manage and track all forms in a centralized location
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Performance Review Management
Create, fill out, and send performance reviews to individual employees
Recruitment Management
Tools to find, assess, and hire suitable candidates for a job within an organization
Additional Functionality (42)
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Email Reminders
Reminders sent via email
Enrollments/Onboarding
Manage the enrollment and onboarding of all new members and accepted applications
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Data Import/Export
Import and export data to and from software applications
Skills Assessment
Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
Content Library
Centralized repository to store content and assets
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Career Development
Process of enhancing skills & experiences for continuous professional growth & advancement
Live Chat
Ability to chat online in real time
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Single Sign On
Allow users to access multiple services after entering their login credentials once
Action Item Tracking
Track the status of discussed/agreed tasks
Appointment Scheduling
Schedule appointments via a calendar
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI-based Matching
Carry out matching automatically using machine learning algorithms
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Chat/Messaging
Communicate using direct chat or messages within the system
Calendar Sync
Synchronize with other calendars to view mutual availability and schedules
Customizable Forms
Customize contracts and forms to collect specific information
Program Evaluation
Collect and analyze data to evaluate the effectiveness of projects and programs
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Customizable Reports
Alter the layout and content of reports
API
Application programming interface that allows for integration with other systems/databases
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Mentor/Coach Matching
Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters
Ratings/Reviews
Ratings/Reviews
Internal Meetings
For use in meetings within the company
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Individual Development Plans
Document completed by employee to assist with career and personal development to reach short term and long term goals
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Self Assessment
An individual's evaluation of his or her own strengths, weaknesses, and skills
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Analytics
Tools for the systematic analysis of various types of data or statistics
Customizable Forms
Customize contracts and forms to collect specific information
Skills Assessment
Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
API
Application programming interface that allows for integration with other systems/databases

