Telnyx CPaaS Reviews & Product Details

The best part is how easy it is to get started. The documentation is clear and helpful, especially when building your own systems. The interfaces are simple to understand, and if something feels unclear, they provide ready-made examples you can copy and paste to an LLM . It makes it easy to develop and integrate your own solution without getting stuck. call and actully talkning is supper good no issue thier. Review collected by and hosted on G2.com.

The pricing can be a bit confusing at first, and it takes some time to understand the cost differences between their various services. A meeting with the sales team helped a lot, but the pricing could be easier to navigate from the start. Another thing that slows things down is the time it takes to get a fully validated number, especially in Sweden. Support does answer, but it can take a few days, which becomes noticeable when you are waiting for number verification to move forward. Review collected by and hosted on G2.com.

I’ve been using Telnyx CPaaS for quite a while, and what I like the most is how intuitive and reliable the platform is. The dashboard is clean, easy to navigate, and makes managing numbers, calls, and messages simple. The support team is outstanding, they always respond quickly, provide clear and helpful answers. The setup and integration process were smooth, and everything just works as expected. Review collected by and hosted on G2.com.

There’s honestly not much to dislike. Occasionally, documentation could go a bit deeper for some advanced features, but the support team makes up for it by providing quick and precise help whenever needed. Review collected by and hosted on G2.com.

The API seems well-documented, and the wireless SIM capabilities are great Review collected by and hosted on G2.com.

Telnyx does not have any meaningful support. My account was denied L2 verification, which is required to use the SMS API, and the only recourse given is to "contact support". I filled out the support contact me form, I called the support number on 4 different occasions, and I have yet to interact with an actual human. The support line rings and rings, until, after waiting on hold for 10-15 minutes, you are directed to a voicemail box where you can leave a message, which will not be returned. I have left three of them so far, with two different phone numbers to contact me at, and have never heard back, so, while I would like to use some of the APIs and features of Telnyx, I simply cannot since they will not verify my account and will not contact me regarding this. Review collected by and hosted on G2.com.

I came accross Telnyx as a phone number provider. The whole process was straight forward, especially with obtaining numbers from Germany. To be honest it was the only platform which guided me without any obstacles through this process.

Lately I discovered that Telnyx has some out of the box AI solutions, their portfolio is growing constantly. The implementation of the AI Voice assistant through their widget is super smooth, the integration on my page worked immediately.

Recently I had a small problem, I used the embedded Chat Assistant which guided me through, so problem was solved within a few hours time. Review collected by and hosted on G2.com.

There is nothing that I would complain about. Review collected by and hosted on G2.com.

The best part about Telnyx is the quality of their technical support. We were implementing their WebRTC JS SDK for in-browser calling, and their team was instrumental in getting us past a major roadblock. The support staff are not just reading from a script; they are technically proficient and can provide specific, actionable solutions quickly. Their API is robust, but it's the support that makes it usable. Review collected by and hosted on G2.com.

The primary challenge was that some of the public-facing documentation and CDN links for the WebRTC SDK were outdated. This led to a lot of initial frustration and wasted time trying to debug a ReferenceError that was ultimately caused by a broken link. Improving documentation maintenance would make the initial developer experience much smoother. Review collected by and hosted on G2.com.

I appreciate Telnyx CPaaS for being the only provider offering Swedish numbers with both voice and texting capabilities, all in one package, which I couldn't find with other providers. This feature is incredibly valuable to me as it allows my AI chatbot to connect to a Swedish number, giving it a professional appearance. I also admire how Telnyx CPaaS is very careful with preventing scammers on their platform, which increases my trust in their services. Additionally, setting up Telnyx CPaaS was super easy, making the initial experience smooth and hassle-free. The availability of the specific features I needed, such as the Swedish number, was crucial since no other vendor offered what Telnyx CPaaS did, leading me to choose them as my provider. Furthermore, if Telnyx CPaaS continues to work efficiently and allows me to just set it and forget it, I would certainly choose to buy it again. Lastly, I am highly satisfied with the service, rating it a perfect ten, as it has truly met my expectations. Review collected by and hosted on G2.com.

Nothing i can think of really Review collected by and hosted on G2.com.

The first time I registered with Telnyx, I immediately tried the AI ​​Assistant. I didn't expect Telnyx's AI assistant to produce assistance agents that closely resembled real humans. Furthermore, there are many models to choose from, ranging from those that connect directly to Telnyx or via API. It also includes connections to other voice providers like elevenlabs, though I'm still experimenting with Telnyx's voices. Review collected by and hosted on G2.com.

At first, I had difficulty accessing the usage history for each test call I made with the AI ​​Assistant. It was a bit tricky to find. It took a bit of effort for a beginner like me. However, the assistance provided by agent Aatif in the chat box was very helpful. Review collected by and hosted on G2.com.

Really good value services. I'm pairing a SIP trunk with Unifi Talk and have been really impressed by the cost and simplicity of set up.

I've had quite a lot of conversations with support and they are always responsive and helpful. Review collected by and hosted on G2.com.

I had some initial issues with an inbound number and it took longer than expected to resolve the problem but this seems to be mainly an issue with the upstream provider. Communication around this could have been better at the beginning but after a conversation things improved and I had daily updates until the resolution Review collected by and hosted on G2.com.

I was looking for a reliable and affordable SIP Trunk provider to host my AI Voice Agents on phone calls here in Italy, and I have to say that Telnyx went above and beyond my expectations.

From the very beginning, the setup was smooth and straightforward. I purchased a number, configured the SIP Trunk, and started testing right away. The service quality has been excellent, with stable connections, clear audio, and a solid technical foundation.

What truly impressed me, though, was the customer support. During the configuration phase, I had a few doubts and small difficulties, and their support team was simply outstanding. The chat support responded almost instantly, with agents who were not only knowledgeable but also genuinely kind, patient, and proactive. They walked me through each step and made sure everything worked perfectly before closing the conversation.

Compared to other large providers I’ve tested, Telnyx clearly stands out for its human touch and commitment to helping customers succeed. Together with the excellent pricing and number availability for my country, this makes it a company I can wholeheartedly recommend. Review collected by and hosted on G2.com.

So far, I have nothing to complain about. My experience has been great. Review collected by and hosted on G2.com.

I don't know much about telnyx, the thing which i need and use from telnyx is SIP account, and i am 100% satisfied from that, previous i have my business in US and i need a dialer, for dialing calls, which is cheap and easy to setup, i just and connect and sip credintionals with linphone (softphone) and thats it i am ready to start dialing which is amazing for me as a small business owner. Review collected by and hosted on G2.com.

The thing which i want from telnyx to built is SMS feature, they have SMS feature but its difficult to setup with any tool, like linphone or other, and those are not conversatinal SMS so, if they can add this feature and make a system to easily setup this thing, then according to me, they are gem. Review collected by and hosted on G2.com.