TeleCMI Reviews & Product Details

I like TeleCMI for its real-time call monitoring and analytics, which help improve team performance and are very convenient for making calls. The ease of setup was also a big plus, as it was done on the same day. Additionally, the affordable pricing compared to our previous solution, Pulse, influenced our decision to switch. Review collected by and hosted on G2.com.

TeleCMI can improve by providing a customizable dashboard and customization options for call report analytics and export formats. Review collected by and hosted on G2.com.

I really like the TeleCMI mobile application as it allows us to make outbound calls and manage all details conveniently through the app. It's important to be able to perform these tasks on a mobile platform and TeleCMI provides that functionality. Review collected by and hosted on G2.com.

The mobile application UI could be upgraded to a new version. Review collected by and hosted on G2.com.

I use TeleCMI for CRM integration and it improves call quality. I appreciate the good support they provide. I like the user analysis feature; tracking user reports and monitoring user information live has been beneficial. With the help of the support people, it was very easy to understand and set up TeleCMI tools. Review collected by and hosted on G2.com.

there are no dislikes from my side Review collected by and hosted on G2.com.

Easy to use, reliable call connectivity, and very helpful real-time call tracking & reports. Review collected by and hosted on G2.com.

There is no feature to segregate or view the number of unique customer calls separately. Review collected by and hosted on G2.com.

I appreciate TeleCMI for its smooth call handling and useful reporting features. The ability to call multiple countries is something I like the most, as it enhances our business. The platform overall works well and is really good. The support team helps us to understand the process easily, making the setup very user-friendly. Review collected by and hosted on G2.com.

No dislikes iam fine with using Telecmi Review collected by and hosted on G2.com.

Using TeleCMI, calls our SDR team makes all gets recorded & mapped in HubSpot making it easier to circleback whenever required. Review collected by and hosted on G2.com.

TeleCMI gives landline numbers which after sometime shows SPAM. So, call answer rate decreses after some time. So, you need to get new number. Review collected by and hosted on G2.com.

I'm very satisfied with the customer support provided by Mohammed. He guided me properly, answered all our questions, and provided timely support. The overall experience with TeleCMI has been satisfying. I also appreciate the call management features which help us efficiently handle inbound and outbound customer calls. The initial setup was very good and easier for our team. Review collected by and hosted on G2.com.

there are no dislikes Review collected by and hosted on G2.com.

I really like that TeleCMI has a new update feature on the agent side, allowing us to update notes and details like in a CRM, which helps us keep track efficiently. It's definitely beneficial for maintaining a record in both systems and having a saving dashboard. Review collected by and hosted on G2.com.

I think the mobile application still needs improvement. Review collected by and hosted on G2.com.

I really like the dashboard where we can get detailed productivity reports and call logs. TeleCMI really helps us solve and track our agents with detailed reports, which help my productivity. The initial setup was very easy and comfortable, and the support team helped us with the onboarding setup, which was really helpful. Review collected by and hosted on G2.com.

We are using TeleCMI for the past one year but still the UI can be improved. Review collected by and hosted on G2.com.

I feel like TeleCMI is really lightweight, and the call recording quality is very good. The voice clarity and connectivity are very reliable without any downtime. Review collected by and hosted on G2.com.

I'm looking for some more unlimited plans for global calling. Review collected by and hosted on G2.com.