--- title: TelebuHub Reviews meta_title: 'TelebuHub Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how TelebuHub works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 4 scale: '5' date_modified: '2026-07-17' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # TelebuHub Reviews **Vendor:** Telebu Communications LLP **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.8/5.0 **Total Reviews:** 4 ## About TelebuHub TelebuHub is a contact center software available on the cloud & serves as a hub for end-to-end customer communication, with missed call services, cloud IVR, and outbound calling solutions & loaded with intuitive features, TelebuHub makes business calling easy. It is equipped with the best in class features, such as: 1. Social media integration 2. Chats widget 3. Email to ticket 4. Agent call widget 5. Warm transfer & conferencing 6. Outbound campaigns 7. SMS & Email alerts 8. Click to call 9. Interactive Voice Response (IVR) 10. ACD & Smart Routing 11. Agent Performance & Scorecards 12. Inbuilt CRM 13. Knowledge Management System 14. Ticket Management System TelebuHub is a single-window cloud contact center software that comes loaded with more of these features and capabilities. With omnichannel support and the power to automate outbound campaigns with a click, TelebuHub offers the complete solution. ## TelebuHub Pros & Cons **What users like:** - Users value the **all-in-one platform** of TelebuHub, appreciating its comprehensive features for effective business management. (1 reviews) - Users love the **CRM integration** in TelebuHub, enhancing their business operations with seamless support and analytics. (1 reviews) - Users appreciate the **customer support** of TelebuHub, highlighting its effectiveness in enhancing their business communication. (1 reviews) - Users appreciate the **all-in-one platform** of TelebuHub, enjoying features like omnichannel support and advanced analytics. (1 reviews) ## TelebuHub Reviews ### 1. versatile tool for your businesses. **Rating:** 4.5/5.0 stars **Reviewed by:** Sunny S. | Bussiness Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about TelebuHub?** The best thing about TelebuHub is that it offers an all-in-one platform with features like omnichannel support, built-in CRM, ticketing systems, and advanced analytics making it ideal for your business. **What do you dislike about TelebuHub?** Cloud-Based Flexibility and Outbound Capabilities need to work upon for user friendly platform. **What problems is TelebuHub solving and how is that benefiting you?** built-in CRM, ticketing systems, and advanced analytics making it single platform for all your needs. ### 2. Step up our industry with all in one call centre software **Rating:** 5.0/5.0 stars **Reviewed by:** Vaibhav P. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about TelebuHub?** TelebuHub is the best trending market product that offers a virtual cloud office in that we can manage our call centre industry in a single platform. It's manages inbound and outbound traffic. **What do you dislike about TelebuHub?** Dashboard complexity is a issue that I'm facing while using TelebuHub. **What problems is TelebuHub solving and how is that benefiting you?** Inbound and outbound traffic that a common features of an every business needs and it's totally benefiting everyone. ### 3. streamline customer communication with TelebuHub **Rating:** 5.0/5.0 stars **Reviewed by:** Mandeep S. | Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about TelebuHub?** it can provide easily direct calls to our agents,using IVR and call tracking facility is very good. **What do you dislike about TelebuHub?** as of now no comments on disliking, sometime network issues happens but it is not their fault. **What problems is TelebuHub solving and how is that benefiting you?** answering each and every call we are getting, to correct POC, minimizing dialing and on hold time for us. ### 4. Prominent software for Centralized telephony **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2021 **What do you like best about TelebuHub?** The main highlights of call tracking, call recordings, IVR do it as you go are impressive. **What do you dislike about TelebuHub?** No major dislikes are found yet. It helps in our business. **What problems is TelebuHub solving and how is that benefiting you?** It increases our business by answering to every customer. ## TelebuHub Discussions - [What is TelebuHub used for?](https://www.g2.com/discussions/what-is-telebuhub-used-for) - [View TelebuHub pricing details and edition comparison](https://www.g2.com/products/telebuhub/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+19%3A29%3A34+-0500&secure%5Bsession_id%5D=f1847180-fdaf-43f3-ad10-bc5e0e44c859&secure%5Btoken%5D=8291ce8c91b6ef0e99dcee228ccd4efeea9739a5164e342c796d50fc223948dd&format=llm_user) ## TelebuHub Features **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Channels** - Voice - Social - Live Chat - Mobile SMS - Email **Generative AI** - AI Text-to-Speech - Generative AI **Functions** - Call Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring ## Top TelebuHub Alternatives - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,468 reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,970 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,578 reviews)