I like that Teamed solved the problem for us, allowing us to hire internationally (mainly Western Europe and South Africa). It's also relatively low cost compared to other EORs out there. The initial setup was easy for me, and we initially had a dedicated account manager, which was great. Review collected by and hosted on G2.com.
The communication, especially when it comes to solving problems for employees, could be better. We have a visa application ongoing for a potential employee where I had to follow-up four times with each email to get feedback for quite an urgent matter. I get it that visa's are not the core offer, but if it's offered, then it should be handled in a manner that I expect if I pay for it. Also, there are people in the company who do handle things really well, but I constantly need to follow-up with others, and it's just annoying. It's not the way that we wanna show up as a company in general against our employees. Additionally, the promises given during the sales process, like how fast onboardings will be, didn’t really turn out to be true every time. We had a dedicated account manager in the beginning, but she just vanished at some point, and no one told us. Since then, it's been kind of going downhill. The average onboarding has been taking 1-2 weeks now and sometimes new employees received their contract only after their first day working with us. Review collected by and hosted on G2.com.
You're right to raise this. Delays in communication, repeated follow-ups, and inconsistent onboarding are not the standard we aim to provide.
Please contact our Head of People & Client Experience, Paulina, at paulina@teamed.global so we can look into this in more detail. Thank you for your feedback - it helps us improve.



