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Blackbaud ResearchPoint Reviews & Provider Details

Blackbaud is the leading provider of data intelligence solutions to the social good sector, offering solutions for every stage of the donor lifecycle. Social good organizations rely on Blackbaud’s unmatched data, predictive intelligence capabilities and decades of sector-specific expertise to grow revenue, build a loyal and active donor base, and improve program performance across all channels and focus areas. Offering database-agnostic solutions as well as capabilities embedded directly within Blackbaud software, our purpose is to empower social good organizations of all sizes and missions to succeed in a new fundraising environment where data is every organization’s most valuable asset.

Seller

Blackbaud

Discussions

Blackbaud ResearchPoint Community

Languages Supported

English

Overview by

Kaney Steele

Top-Rated Alternatives

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Blackbaud ResearchPoint Media

Higher giving potential insights

Recurring donor insights

Custom modeling service

Wealth rating insights

Blackbaud ResearchPoint Reviews (11)

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Verified User in Higher Education

Mid-Market (51-1000 emp.)

11/14/2019

"Great product for wealth screening and researchers validated information."

5/5

What do you like best about Blackbaud ResearchPoint?

I loved the customization and how as a researcher I had so much capability to add or edit information that I have verified, every other product I have tried does not give me nearly enough freedom to do my own calculations and verification. I also loved that you can find the record for properties, business assets, etc that may not have shown up in a screening and add it to a constituents record. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud ResearchPoint?

I can't really think of anything, most of the issues initially were resolved with a setting change. Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

8/19/2019

"Good Product"

3.5/5

What do you like best about Blackbaud ResearchPoint?

Allows viewing a prospect as a whole. Screens wealth and other nonprofit/giving history and involvement Review collected by and hosted on G2.com.

What do you dislike about Blackbaud ResearchPoint?

Data is updated on Raiser's Edge only once a year. You have to open another application to verify current data Review collected by and hosted on G2.com.

Melanie D.

Gallery Assistant + Student Galleries Manager

Small-Business (50 or fewer emp.)

4/22/2019

"Target Analyitcs "

3.5/5

What do you like best about Blackbaud ResearchPoint?

Very helpful software when analyzing organization well being as a whole. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud ResearchPoint?

Some parts of the Target Analytics software can be confusing or do not give you all parts of the report you need. Review collected by and hosted on G2.com.

Recommendations to others considering Blackbaud ResearchPoint:

Be sure to compare what the business needs with what the software provides. Review collected by and hosted on G2.com.

What problems is Blackbaud ResearchPoint solving and how is that benefiting you?

You can start off broad and then segment out the numbers based on how deep you want to go into the required area. Review collected by and hosted on G2.com.

Janette G.

Marketing and Communications Specialist

Small-Business (50 or fewer emp.)

5/21/2019

"Analysis tracking/ reviewing "

4.5/5

What do you like best about Blackbaud ResearchPoint?

The system is clean, straightforward and easy to navigate. Great instruction guide on how to get through the site to find desired results. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud ResearchPoint?

I have trouble with this freezing up on my iMac but I don’t think it’s the system itself. No complaints here! Review collected by and hosted on G2.com.

Verified User in Alternative Medicine

Small-Business (50 or fewer emp.)

5/20/2019

"Target Analytics is a Great Start"

4.5/5

What do you like best about Blackbaud ResearchPoint?

We used Target Analytics at an old job to track the progress of a fundraiser and how our audience was receiving the information. We loved how easy it was to see all the information in an organized way. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud ResearchPoint?

There really wasn't anything I disliked, we were able to efficiently track our campaign and see important information. Review collected by and hosted on G2.com.

Recommendations to others considering Blackbaud ResearchPoint:

It's a great starting point for those looking into the analytics of their business. Review collected by and hosted on G2.com.

What problems is Blackbaud ResearchPoint solving and how is that benefiting you?

We were tracking a fundraiser that we were promoting online. We were able to benefit from the ability of seeing the analytics of who our audience is. Review collected by and hosted on G2.com.

Verified User in Education Management

Mid-Market (51-1000 emp.)

1/31/2019

"Quick and easy prospect management"

3.5/5

What do you like best about Blackbaud ResearchPoint?

Quick and easy prospect management for both existing and new prospects. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud ResearchPoint?

The search features seem to need some work Review collected by and hosted on G2.com.

Verified User in Fund-Raising

Small-Business (50 or fewer emp.)

7/17/2018

"Immensely helpful direct response fundraising tool "

4.5/5

What do you like best about Blackbaud ResearchPoint?

Integrates nearly seamlessly with Blackbaud products such as Raiser's Edge Review collected by and hosted on G2.com.

What do you dislike about Blackbaud ResearchPoint?

Wish it were a bit easier to cull out key metrics and report to strategic partners for staff who are less tech savvy Review collected by and hosted on G2.com.

Recommendations to others considering Blackbaud ResearchPoint:

Take the time to complete training and understand all the features, especially with constituent record integration -- this will make or break the ROI on this product for your development department. Review collected by and hosted on G2.com.

What problems is Blackbaud ResearchPoint solving and how is that benefiting you?

We could not have executed our direct response fundraising program so successfully and efficiently without Blackbaud Target Analytics. We gained priceless knowledge on our donor base and could make changes in messaging and channels as needed. By participating in a benchmarking study with other like nonprofit organizations, we could see just how integral Target Analytics was to the success of our program. Going back to our board of directors with these metrics was key to leveraging more investment in our program budget. There are other similar products out there but having Blackbaud support for both our CRM and analytics products made a world of difference in daily use. Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

10/12/2018

"Vital for Effective Fundraising"

5/5

What do you like best about Blackbaud ResearchPoint?

Target Analytics is a game changer when it comes to benchmarking fundraising activities and visually understanding your team's current performance Review collected by and hosted on G2.com.

What do you dislike about Blackbaud ResearchPoint?

Set-up and implementation can take a bit, but once everything is set up it is well worth the wait. Review collected by and hosted on G2.com.