Tablevoice Reviews & Product Details

Tablevoice is an AI host for restaurants and hospitality groups. It answers the phone in the venue's own voice, books, changes and cancels reservations directly in OpenTable, Resy, SevenRooms or Toast while the guest is still on the line, and handles hours, menu, parking and other guest questions 24/7, so staff can focus on the guests in front of them. Key features and functionality: - Flexible call handling: the AI host can take every call from day one, or only the ones the team misses, after hours or on holidays, configurable down to the time of day. - Live reservation booking: reads real-time availability and books, moves or cancels directly in the venue's reservation book, including OpenTable Experiences. The most comprehensive voice AI integration with OpenTable on the market. - Team inbox: every call and text lands as a thread with transcript, recording and outcome. Staff reply by text in a tap, with no voicemail tag and no post-it stacks. - Private events and large parties: qualifies the lead on the call, can text photos and floor plans to the guest mid-conversation, and drops a clean brief into Tripleseat so the events team can close. - Multi-venue management: one dashboard, shared standards, per-venue analytics, policy changes rolled out across the group in minutes, and sister-venue referrals when one room is full. - Configurable voice and personality: dozens of voices and accents, custom pronunciations, pacing, and rules for how the host handles the tricky situations. - Works with the existing phone system and stack: OpenTable, Resy, SevenRooms, Toast, Google Business Profile, POS, and private-events CRMs. No new hardware, no new hire. Primary value: Restaurants across North America use Tablevoice to turn missed calls into bookings, capture high-value private-event requests, and give managers back the hours spent on the phone. Venues go live in a few days with white-glove onboarding: Tablevoice pulls the key details from the website, reviews, menu and reservation profile, tunes the host to the venue's voice and policies, and trains the team.