--- title: SurveyNinja Reviews meta\_title: 'SurveyNinja Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how SurveyNinja works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 2 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### SurveyNinja Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of SurveyNinja, finding it very user-friendly and straightforward. [(1 mentions)](https://www.g2.com/products/surveyninja/reviews?filters%5Bsentiment_snippet%5D=1234386&qs=pros-and-cons#reviews) Users value the **survey creation** feature of SurveyNinja for gathering essential customer feedback effectively. [(1 mentions)](https://www.g2.com/products/surveyninja/reviews?filters%5Bsentiment_snippet%5D=1234370&qs=pros-and-cons#reviews) Users value the **ability to create surveys for customer feedback** , enhancing engagement and satisfaction insights. [(1 mentions)](https://www.g2.com/products/surveyninja/reviews?filters%5Bsentiment_snippet%5D=1234346&qs=pros-and-cons#reviews) Users find SurveyNinja to be very **intuitive and user-friendly** , making survey creation straightforward and enjoyable. [(1 mentions)](https://www.g2.com/products/surveyninja/reviews?filters%5Bsentiment_snippet%5D=1234422&qs=pros-and-cons#reviews) Users find the **intuitive UI** of SurveyNinja to be very user-friendly and straightforward. [(1 mentions)](https://www.g2.com/products/surveyninja/reviews?filters%5Bsentiment_snippet%5D=1234435&qs=pros-and-cons#reviews) Users report experiencing **incorrect survey outputs** , which can lead to confusion and dissatisfaction with SurveyNinja. [(1 mentions)](https://www.g2.com/products/surveyninja/reviews?filters%5Bsentiment_snippet%5D=1234401&qs=pros-and-cons#reviews) ### Top Pros or Advantages of SurveyNinja ##### 1. Ease of Use Users appreciate the **ease of use** of SurveyNinja, finding it very user-friendly and straightforward. [ See 1 mentions ](https://www.g2.com/products/surveyninja/reviews?filters%5Bsentiment_snippet%5D=1234386&qs=pros-and-cons#reviews) See Related User Reviews ![Jasmin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasmin C.") JC Jasmin C. Small-Business (50 or fewer emp.) 4.5/5 "Easy to use. User-friendly" What do you like about SurveyNinja? Very user friendly and straight forward. ##### 2. Features Users value the **survey creation** feature of SurveyNinja for gathering essential customer feedback effectively. [ See 1 mentions ](https://www.g2.com/products/surveyninja/reviews?filters%5Bsentiment_snippet%5D=1234370&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "They were helpful but information was sometimes not relevant" What do you like about SurveyNinja? That I can createsurveys for customer feedback ##### 3. Feedback Management Users value the **ability to create surveys for customer feedback** , enhancing engagement and satisfaction insights. [ See 1 mentions ](https://www.g2.com/products/surveyninja/reviews?filters%5Bsentiment_snippet%5D=1234346&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "They were helpful but information was sometimes not relevant" What do you like about SurveyNinja? That I can createsurveys for customer feedback ##### 4. Intuitive Users find SurveyNinja to be very **intuitive and user-friendly** , making survey creation straightforward and enjoyable. [ See 1 mentions ](https://www.g2.com/products/surveyninja/reviews?filters%5Bsentiment_snippet%5D=1234422&qs=pros-and-cons#reviews) See Related User Reviews ![Jasmin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasmin C.") JC Jasmin C. Small-Business (50 or fewer emp.) 4.5/5 "Easy to use. User-friendly" What do you like about SurveyNinja? Very user friendly and straight forward. ##### 5. Intuitive UI Users find the **intuitive UI** of SurveyNinja to be very user-friendly and straightforward. [ See 1 mentions ](https://www.g2.com/products/surveyninja/reviews?filters%5Bsentiment_snippet%5D=1234435&qs=pros-and-cons#reviews) See Related User Reviews ![Jasmin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasmin C.") JC Jasmin C. Small-Business (50 or fewer emp.) 4.5/5 "Easy to use. User-friendly" What do you like about SurveyNinja? Very user friendly and straight forward. ### Top Cons or Disadvantages of SurveyNinja ##### 1. Survey Issues Users report experiencing **incorrect survey outputs** , which can lead to confusion and dissatisfaction with SurveyNinja. [ See 1 mentions ](https://www.g2.com/products/surveyninja/reviews?filters%5Bsentiment_snippet%5D=1234401&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "They were helpful but information was sometimes not relevant" What do you dislike about SurveyNinja? sometimes the surveys come back inocrrect ## Top-Rated Alternatives [ ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Intuit Mailchimp All-in-One Marketing Platform](https://images.g2crowd.com/uploads/product/hd_favicon/302d00e021ff406c195b03ba50832862/intuit-mailchimp-all-in-one-marketing-platform.svg "Intuit Mailchimp All-in-One Marketing Platform") Intuit Mailchimp All-in-One Marketing Platform 4.4/5(5,429) ](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) [ ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform") Jotform 4.7/5(5,401) ](https://www.g2.com/products/jotform/reviews) [ View All Alternatives ](https://www.g2.com/products/surveyninja/competitors/alternatives) ![Jasmin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasmin C.") JC Jasmin C. Trainer Coordinator Small-Business (50 or fewer emp.) 10/15/2024 "Easy to use. User-friendly" 4.5/5 What do you like best about SurveyNinja? Very user friendly and straight forward. Review collected by and hosted on G2.com. What do you dislike about SurveyNinja? So far, none. I am liking all the features that Inhave tried Review collected by and hosted on G2.com. What problems is SurveyNinja solving and how is that benefiting you? Easy to navigate and helps to get tge result even faster. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Enterprise (\> 1000 emp.) 10/14/2024 "They were helpful but information was sometimes not relevant" 4/5 What do you like best about SurveyNinja? That I can createsurveys for customer feedback Review collected by and hosted on G2.com. What do you dislike about SurveyNinja? sometimes the surveys come back inocrrect Review collected by and hosted on G2.com. What problems is SurveyNinja solving and how is that benefiting you? Creating surveys to learn about customer experience Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ### There are not enough reviews of SurveyNinja for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![SurveyMonkey Logo](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey Logo") SurveyMonkey 4.4 (23,900) SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders. ](https://www.g2.com/products/surveymonkey/reviews "SurveyMonkey")[ 2 ![Intuit Mailchimp All-in-One Marketing Platform Logo](https://images.g2crowd.com/uploads/product/hd_favicon/302d00e021ff406c195b03ba50832862/intuit-mailchimp-all-in-one-marketing-platform.svg "Intuit Mailchimp All-in-One Marketing Platform Logo") Intuit Mailchimp All-in-One Marketing Platform 4.4 (5,429) Mailchimp is a leading marketing automation platform trusted by over 11 million users, from small businesses to global brands like TEDTalks, Shutterstock, and Boston Market. With AI-powered insights, seamless integrations, and expert support, Mailchimp helps businesses connect with customers, drive revenue, and build lasting brand loyalty across email, social media, and more. ](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews "Intuit Mailchimp All-in-One Marketing Platform")[ 3 ![Jotform Logo](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform Logo") Jotform 4.7 (5,401) Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results. ](https://www.g2.com/products/jotform/reviews "Jotform")[ 4 ![SurveySparrow Logo](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow Logo") SurveySparrow 4.4 (2,067) SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. ](https://www.g2.com/products/surveysparrow/reviews "SurveySparrow")[ 5 ![Typeform Logo](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform Logo") Typeform 4.5 (1,017) Make every interaction count ](https://www.g2.com/products/typeform/reviews "Typeform")[ 6 ![Alchemer Survey Logo](https://images.g2crowd.com/uploads/product/hd_favicon/134a3c3564c0a8c7a00c43c78ea964d9/alchemer-survey.svg "Alchemer Survey Logo") Alchemer Survey 4.4 (956) Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. ](https://www.g2.com/products/alchemer-survey/reviews "Alchemer Survey")[ 7 ![SurveyLegend Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1487567054/surveylegend.svg "SurveyLegend Logo") SurveyLegend 4.4 (562) SurveyLegend gives individuals and companies, large or small, the power to create mobile-friendly, beautiful surveys, forms, and polls with ease. ](https://www.g2.com/products/surveylegend/reviews "SurveyLegend")[ 8 ![Visme Logo](https://images.g2crowd.com/uploads/product/hd_favicon/a541251340e8e294ac7f27a2894caa71/visme.svg "Visme Logo") Visme 4.5 (512) An intuitive cloud based tool empowering individuals and organizations to create and present stories and boring data into stunning Presentations, Infographics, Reports and other forms of visual content. ](https://www.g2.com/products/visme/reviews "Visme")[ 9 ![forms.app Logo](https://images.g2crowd.com/uploads/product/hd_favicon/7b65b998928a83e2ffebd1b7d50baf61/forms-app.svg "forms.app Logo") forms.app 4.5 (498) forms.app is an internet platform where you can create and share forms such as; survey, job application, sales order, payment collection, feedback etc. In addition, all features are included in a free package. ](https://www.g2.com/products/forms-app/reviews "forms.app")[ 10 ![Microsoft Forms Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Microsoft Forms Logo") Microsoft Forms 4.4 (475) Microsoft Forms is a, cloud-based application that enables users to create custom surveys, quizzes, polls, and questionnaires with ease. Integrated within the Microsoft 365 suite, it allows for seamless data collection and analysis, making it an ideal tool for educational institutions, businesses, and individual users. With its user-friendly interface, Microsoft Forms simplifies the process of gathering feedback, assessing knowledge, and organizing events. Key Features and Functionality: - Survey and Quiz Creation: Design engaging surveys and quizzes with various question types, including multiple-choice, text, rating, and more. - Real-Time Collaboration: Share forms with others to collaborate on content creation and editing in real time. - Response Collection: Distribute forms via email, a direct link, or embed them into web pages to collect responses from participants across different platforms. - Data Analysis: Utilize built-in analytics to evaluate responses, view automatic charts, and export data to Excel for further analysis. - Integration with Microsoft 365: Seamlessly integrate with other Microsoft 365 applications, enhancing productivity and data management. Primary Value and User Solutions: Microsoft Forms addresses the need for efficient and straightforward data collection and analysis. By providing a platform to create and distribute forms quickly, it enables users to gather valuable insights, assess performance, and make informed decisions. Its integration with Microsoft 365 ensures a cohesive experience, allowing users to leverage familiar tools and workflows. 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