# SurveyNinja Reviews
**Vendor:** SurveyNinja  
**Category:** [Survey Software](https://www.g2.com/categories/survey)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 2
## About SurveyNinja
SurveyNinja is a professional service for creating surveys, conducting online tests, questionnaires, and performing marketing and product research. Who it's for: - Business owners looking to gather customer feedback and optimize their strategies. - Product managers and marketers seeking accurate data for informed decision-making. - Sociologists and HR professionals conducting studies to improve the work environment. - Online store managers interested in increasing conversion rates and improving user experience. - Teachers and students using surveys for educational and research purposes. Whether you're building a strategy for a startup or conducting large-scale research, SurveyNinja will be a reliable tool in your arsenal. The service offers: - Creation of logical branching and quota settings in surveys - Score calculation and instant result display - Collaborative survey editing - Ability to share responses and reports via a link - Export of results in PDF, CSV, XLSX formats - Display of incomplete responses - Integration with other services and API access - Option to attach your own domain



## SurveyNinja Pros & Cons
**What users like:**

- Users find SurveyNinja **extremely user friendly** , appreciating its straightforward design for ease of use. (1 reviews)
- Users value the **ability to create surveys for customer feedback** , enhancing their engagement and insights. (1 reviews)
- Users love the **customer feedback surveys** feature in SurveyNinja, enhancing their understanding of client needs. (1 reviews)
- Users find SurveyNinja **intuitive and straightforward** , enhancing their overall experience and ease of use. (1 reviews)
- Users value the **intuitive UI** of SurveyNinja, finding it very user friendly and straightforward to navigate. (1 reviews)
- Simple (1 reviews)

**What users dislike:**

- Users have experienced **incorrect survey results** , impacting their ability to rely on the data collected. (1 reviews)

## SurveyNinja Reviews
  ### 1. Easy to use. User-friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jasmin C. | Trainer Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about SurveyNinja?**

Very user friendly and straight forward.

**What do you dislike about SurveyNinja?**

So far, none. I am liking all the features that Inhave tried

**What problems is SurveyNinja solving and how is that benefiting you?**

Easy to navigate and helps to get tge result even faster.

  ### 2. They were helpful but information was sometimes not relevant

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** October 14, 2024

**What do you like best about SurveyNinja?**

That I can createsurveys for customer feedback

**What do you dislike about SurveyNinja?**

sometimes the surveys come back inocrrect

**What problems is SurveyNinja solving and how is that benefiting you?**

Creating surveys to learn about customer experience



- [View SurveyNinja pricing details and edition comparison](https://www.g2.com/products/surveyninja/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+12%3A26%3A02+-0500&secure%5Bsession_id%5D=635e79c4-1a97-41e7-8152-51bce5d323a7&secure%5Btoken%5D=1f2b4a72effec1b4600b00f6d982bdac02a02e492d4b7e8dd7e5188b111a76dd&format=llm_user)

## SurveyNinja Features
**Survey Management**
- Survey Builder
- Question Types
- Templates
- Survey Distribution

**Customization**
- Custom Fields
- Conditional Logic
- Multi-page Forms
- Design

**Survey Customization**
- Branching/Skip Logic
- Branding
- Multimedia Support
- Multilingual Surveys

**Additional Functionality**
- Embedded Forms
- Notifications
- Payments
- Mobile Forms

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making

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