# SurveyNinja Reviews
**Vendor:** SurveyNinja  
**Category:** [Survey Software](https://www.g2.com/categories/survey)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 2
## About SurveyNinja
SurveyNinja is a professional service for creating surveys, conducting online tests, questionnaires, and performing marketing and product research. Who it's for: - Business owners looking to gather customer feedback and optimize their strategies. - Product managers and marketers seeking accurate data for informed decision-making. - Sociologists and HR professionals conducting studies to improve the work environment. - Online store managers interested in increasing conversion rates and improving user experience. - Teachers and students using surveys for educational and research purposes. Whether you're building a strategy for a startup or conducting large-scale research, SurveyNinja will be a reliable tool in your arsenal. The service offers: - Creation of logical branching and quota settings in surveys - Score calculation and instant result display - Collaborative survey editing - Ability to share responses and reports via a link - Export of results in PDF, CSV, XLSX formats - Display of incomplete responses - Integration with other services and API access - Option to attach your own domain



## SurveyNinja Pros & Cons
**What users like:**

- Users find SurveyNinja to be **easy to use** , highlighting its user-friendly and straightforward interface. (1 reviews)
- Users appreciate the **ability to create surveys for customer feedback** , enhancing engagement and insights. (1 reviews)
- Users appreciate the **feedback management capabilities** of SurveyNinja, enhancing their ability to gather customer insights. (1 reviews)
- Users find SurveyNinja to be **intuitive** , making the survey creation process easy and straightforward. (1 reviews)
- Users find the **intuitive UI** of SurveyNinja to be very user-friendly and straightforward to navigate. (1 reviews)
- Simple (1 reviews)

**What users dislike:**

- Users often face **incorrect survey results** , leading to frustration and concerns about the reliability of SurveyNinja. (1 reviews)

## SurveyNinja Reviews
  ### 1. Easy to use. User-friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jasmin C. | Trainer Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about SurveyNinja?**

Very user friendly and straight forward.

**What do you dislike about SurveyNinja?**

So far, none. I am liking all the features that Inhave tried

**What problems is SurveyNinja solving and how is that benefiting you?**

Easy to navigate and helps to get tge result even faster.

  ### 2. They were helpful but information was sometimes not relevant

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** October 14, 2024

**What do you like best about SurveyNinja?**

That I can createsurveys for customer feedback

**What do you dislike about SurveyNinja?**

sometimes the surveys come back inocrrect

**What problems is SurveyNinja solving and how is that benefiting you?**

Creating surveys to learn about customer experience



- [View SurveyNinja pricing details and edition comparison](https://www.g2.com/products/surveyninja/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-05-31+02%3A58%3A46+-0500&secure%5Bsession_id%5D=2267bb69-e164-43f1-8faf-77f427ede706&secure%5Btoken%5D=71ac715f783f9b256a97f12cc66d66ad8c0ce83106f980bc278acf3131d34eb8&format=llm_user)

## SurveyNinja Features
**Survey Management**
- Survey Builder
- Question Types
- Templates
- Survey Distribution

**Customization**
- Custom Fields
- Conditional Logic
- Multi-page Forms
- Design

**Survey Customization**
- Branching/Skip Logic
- Branding
- Multimedia Support
- Multilingual Surveys

**Additional Functionality**
- Embedded Forms
- Notifications
- Payments
- Mobile Forms

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making

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