--- title: SureLock by 42Gears Reviews meta\_title: 'SureLock by 42Gears Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how SureLock by 42Gears works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 4 scale: '5' date\_modified: '2026-07-17' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management ---

### SureLock by 42Gears Pros and Cons: Top Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **centralized management** feature, simplifying device configuration and monitoring for effective operations. [(1 mentions)](https://www.g2.com/products/surelock-by-42gears/reviews?filters%5Bsentiment_snippet%5D=2109422&qs=pros-and-cons#reviews)

Users value the **cross-platform capability** of SureLock, enhancing versatility and ease of management across devices. [(1 mentions)](https://www.g2.com/products/surelock-by-42gears/reviews?filters%5Bsentiment_snippet%5D=2414229&qs=pros-and-cons#reviews)

Users appreciate the **excellent customer support** of SureLock, which is vital for efficient business operations. [(1 mentions)](https://www.g2.com/products/surelock-by-42gears/reviews?filters%5Bsentiment_snippet%5D=2414232&qs=pros-and-cons#reviews)

Users value the **customization options** in SureLock, tailoring device interfaces to meet specific user needs effectively. [(1 mentions)](https://www.g2.com/products/surelock-by-42gears/reviews?filters%5Bsentiment_snippet%5D=1961080&qs=pros-and-cons#reviews)

Users find SureLock's **easy-to-use interface** greatly simplifies setup and management of devices and applications. [(1 mentions)](https://www.g2.com/products/surelock-by-42gears/reviews?filters%5Bsentiment_snippet%5D=1961086&qs=pros-and-cons#reviews)

Users face **configuration issues** , requiring manual intervention and adjustments for certain setups, complicating overall usability. [(1 mentions)](https://www.g2.com/products/surelock-by-42gears/reviews?filters%5Bsentiment_snippet%5D=2414225&qs=pros-and-cons#reviews)

Users find the **manual verification requirement** tedious as it necessitates additional configuration steps for some setups. [(1 mentions)](https://www.g2.com/products/surelock-by-42gears/reviews?filters%5Bsentiment_snippet%5D=1961093&qs=pros-and-cons#reviews)

### Top Pros or Advantages of SureLock by 42Gears

##### 1. Centralized Management

Users value the **centralized management** feature, simplifying device configuration and monitoring for effective operations.
[
See 1 mentions
](https://www.g2.com/products/surelock-by-42gears/reviews?filters%5Bsentiment_snippet%5D=2109422&qs=pros-and-cons#reviews)

See Related User Reviews

PK

PAWAN K.

Enterprise (\> 1000 emp.)

5.0/5

"Surelock by 42Gears"

What do you like about SureLock by 42Gears?

SureLock by 42Gears is best app for field service operations. Lock devices into a specific app or set of apps, prevent users from access other apps or

##### 2. Cross-platform

Users value the **cross-platform capability** of SureLock, enhancing versatility and ease of management across devices.
[
See 1 mentions
](https://www.g2.com/products/surelock-by-42gears/reviews?filters%5Bsentiment_snippet%5D=2414229&qs=pros-and-cons#reviews)

See Related User Reviews

PK

PAWAN K.

Enterprise (\> 1000 emp.)

5.0/5

"Surelock by 42Gears"

What do you like about SureLock by 42Gears?

SureLock by 42Gears is best app for field service operations. Lock devices into a specific app or set of apps, prevent users from access other apps or

##### 3. Customer Support

Users appreciate the **excellent customer support** of SureLock, which is vital for efficient business operations.
[
See 1 mentions
](https://www.g2.com/products/surelock-by-42gears/reviews?filters%5Bsentiment_snippet%5D=2414232&qs=pros-and-cons#reviews)

See Related User Reviews

PK

PAWAN K.

Enterprise (\> 1000 emp.)

5.0/5

"Surelock by 42Gears"

What do you like about SureLock by 42Gears?

SureLock by 42Gears is best app for field service operations. Lock devices into a specific app or set of apps, prevent users from access other apps or

##### 4. Customization

Users value the **customization options** in SureLock, tailoring device interfaces to meet specific user needs effectively.
[
See 1 mentions
](https://www.g2.com/products/surelock-by-42gears/reviews?filters%5Bsentiment_snippet%5D=1961080&qs=pros-and-cons#reviews)

See Related User Reviews

PK

PAWAN K.

Enterprise (\> 1000 emp.)

5.0/5

"Surelock by 42Gears"

What do you like about SureLock by 42Gears?

SureLock by 42Gears is best app for field service operations. Lock devices into a specific app or set of apps, prevent users from access other apps or

##### 5. Ease of Use

Users find SureLock's **easy-to-use interface** greatly simplifies setup and management of devices and applications.
[
See 1 mentions
](https://www.g2.com/products/surelock-by-42gears/reviews?filters%5Bsentiment_snippet%5D=1961086&qs=pros-and-cons#reviews)

See Related User Reviews

PK

PAWAN K.

Enterprise (\> 1000 emp.)

5.0/5

"Surelock by 42Gears"

What do you like about SureLock by 42Gears?

SureLock by 42Gears is best app for field service operations. Lock devices into a specific app or set of apps, prevent users from access other apps or

### Top Cons or Disadvantages of SureLock by 42Gears

##### 1. Configuration Issues

Users face **configuration issues** , requiring manual intervention and adjustments for certain setups, complicating overall usability.
[
See 1 mentions
](https://www.g2.com/products/surelock-by-42gears/reviews?filters%5Bsentiment_snippet%5D=2414225&qs=pros-and-cons#reviews)

See Related User Reviews

PK

PAWAN K.

Enterprise (\> 1000 emp.)

5.0/5

"Surelock by 42Gears"

What do you dislike about SureLock by 42Gears?

Not fully automated for some setups. Some configuration required mannually ntervation or adjustments.

##### 2. Manual Verification

Users find the **manual verification requirement** tedious as it necessitates additional configuration steps for some setups.
[
See 1 mentions
](https://www.g2.com/products/surelock-by-42gears/reviews?filters%5Bsentiment_snippet%5D=1961093&qs=pros-and-cons#reviews)

See Related User Reviews

PK

PAWAN K.

Enterprise (\> 1000 emp.)

5.0/5

"Surelock by 42Gears"

What do you dislike about SureLock by 42Gears?

Not fully automated for some setups. Some configuration required mannually ntervation or adjustments.

## Top-Rated Alternatives

[

 ![JumpCloud](https://images.g2crowd.com/uploads/product/hd_favicon/fa23ee0364cbcc0d2ea2729498b45992/jumpcloud.svg "JumpCloud")

JumpCloud

4.5/5(4,063)

](https://www.g2.com/products/jumpcloud/reviews)

[

 ![Scalefusion](https://images.g2crowd.com/uploads/product/hd_favicon/b6d68aef6b998df6b42bd393dde62885/scalefusion.svg "Scalefusion")

Scalefusion

4.7/5(403)

](https://www.g2.com/products/scalefusion/reviews)

[

 ![Jamf](https://images.g2crowd.com/uploads/product/hd_favicon/3d262278064116bd2f8fe31b95829296/jamf.svg "Jamf")

Jamf

4.7/5(2,304)

](https://www.g2.com/products/jamf/reviews)

[
View All Alternatives
](https://www.g2.com/products/surelock-by-42gears/competitors/alternatives)

PK

PAWAN K.

Mr.

Financial Services

Enterprise (\> 1000 emp.)

11/13/2024

"Surelock by 42Gears"

5/5

What do you like best about SureLock by 42Gears?

SureLock by 42Gears is best app for field service operations. Lock devices into a specific app or set of apps, prevent users from access other apps or settings. Admin can customize the devices interface to specific users needs. Prevent unauthorized users from make changes, access settings or install unapproved apps. Surelock has an easy-to-use interface that simplifies the setup process. Centerlized console offer clean & organized layout that make device configuration monitoring accessible. SureMDM integration with Surelock is very smooth and admin can centrally manage surelock configuration, enforce policies and track device uses. It provide best customer support on time which is crucial for our businees. Also offer online knowledge base with detailed guide and troubleshooting tips. We are using this service in our organization form last 8 years. Review collected by and hosted on G2.com.

What do you dislike about SureLock by 42Gears?

Not fully automated for some setups. Some configuration required mannually ntervation or adjustments. Review collected by and hosted on G2.com.

What problems is SureLock by 42Gears solving and how is that benefiting you?

Surelock By 42Gears help in unauthorized access or usage. I can create different profiles as per our business requirements where required application can be download from play store directly. I can restrict access to system setting,device notification center, block USB ports to prevent tempering. Surelock integrates well with EEM solutions such as 42Gears SureMDM as well as third-party MDM systems. We can remotely lock or wipe data of devices to reduce data risk in case of theft or lost. Review collected by and hosted on G2.com.

Show More

12/10/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Leon H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leon H.")
LH

Leon H.

Technical sales Consultant

Mid-Market (51-1000 emp.)

1/31/2022

"Kiosk Lock down for field devices"

5/5

What do you like best about SureLock by 42Gears?

The lock of the utility tray

The easy to use dashboard Review collected by and hosted on G2.com.

What do you dislike about SureLock by 42Gears?

MDM could use some work and better remote control Review collected by and hosted on G2.com.

Recommendations to others considering SureLock by 42Gears:

Great Product if you are in the field of Kiosk and Management of devices Review collected by and hosted on G2.com.

What problems is SureLock by 42Gears solving and how is that benefiting you?

Security Device lockdown

Data control Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Enterprise (\> 1000 emp.)

9/29/2020

"Easy to manage and is very helpful for securing a device."

3.5/5

What do you like best about SureLock by 42Gears?

It doesn't allow any unallowed applications to open and we can customize the device according to our need. Review collected by and hosted on G2.com.

What do you dislike about SureLock by 42Gears?

After reboot, surelock takes time to initialize, which takes time Review collected by and hosted on G2.com.

Recommendations to others considering SureLock by 42Gears:

SureMDM nix agent has integrated surelock which is very helpful in securing the devices. Review collected by and hosted on G2.com.

What problems is SureLock by 42Gears solving and how is that benefiting you?

Problems:

management of devices.

Surelock is a software which need to be configured and sometimes configured devices doesn't works well, in this case we need to redeploy the surelock settings jobs or if not then we might need to reconfigure.

Licensing part: Earlier they had a different licenses for each of the services they provided. And now they just have one single license for all the services. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/23/2017

"They have a awsome support"

5/5

What do you like best about SureLock by 42Gears?

The support of 42gears are awsome. Every time that i need support (sales support or techinical support), they are fast and efectiveness. Review collected by and hosted on G2.com.

What do you dislike about SureLock by 42Gears?

The value. It is a little bit expensive. Review collected by and hosted on G2.com.

What problems is SureLock by 42Gears solving and how is that benefiting you?

With Surelock i'm lock down devices, users can only access my applications. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

### There are not enough reviews of SureLock by 42Gears for G2 to provide buying insight. Below are some alternatives with more reviews:

[

1

 ![JumpCloud Logo](https://images.g2crowd.com/uploads/product/hd_favicon/fa23ee0364cbcc0d2ea2729498b45992/jumpcloud.svg "JumpCloud Logo")

JumpCloud

4.5

 (4,063) 

The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management.

](https://www.g2.com/products/jumpcloud/reviews "JumpCloud")[

2

 ![Scalefusion Logo](https://images.g2crowd.com/uploads/product/hd_favicon/b6d68aef6b998df6b42bd393dde62885/scalefusion.svg "Scalefusion Logo")

Scalefusion

4.7

 (403) 

Scalefusion is a trusted partner for driving Enterprise Mobility for organizations across the globe. Secure and manage company-owned as well as Bring Your Own Devices (BYOD) with Scalefusion and augment employee productivity and efficiency.

](https://www.g2.com/products/scalefusion/reviews "Scalefusion")[

3

 ![Jamf Logo](https://images.g2crowd.com/uploads/product/hd_favicon/3d262278064116bd2f8fe31b95829296/jamf.svg "Jamf Logo")

Jamf

4.7

 (2,304) 

A complete Apple management solution for IT pros to empower users and simplify the deployment, inventory, and security of Macs, iPads, and iPhones. Designed to automate device management for you while driving end-user productivity and creativity, Jamf Pro (formerly Casper Suite) is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.

](https://www.g2.com/products/jamf/reviews "Jamf")[

4

 ![AirDroid Business Logo](https://images.g2crowd.com/uploads/product/hd_favicon/a9d152ef0d41a4a764635bad3e6ede26/airdroid-business.svg "AirDroid Business Logo")

AirDroid Business

4.9

 (428) 

Designed for organizations and companies of all sizes, AirDroid Business is a Mobile Device Management solution for attended and unattended Android devices, including phones, tablets, digital signage, point-of-sale (POS), vending machines, TV boxes, and many more. AirDroid Business is a platform that offers remote control, device monitoring, member and access management, device lockdown, app management, and location tracking in one place. Everything can be done from the comfort of a computer remotely.

](https://www.g2.com/products/airdroid-business/reviews "AirDroid Business")[

5

 ![NinjaOne Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne Logo")

NinjaOne

4.7

 (5,025) 

NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.

](https://www.g2.com/products/ninjaone/reviews "NinjaOne")[

6

 ![TeamViewer Logo](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer Logo")

TeamViewer

4.5

 (4,151) 

Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.

](https://www.g2.com/products/teamviewer/reviews "TeamViewer")[

7

 ![Rippling IT Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e45591524abb0a8b874bc8ddc14a2b82/rippling-it.svg "Rippling IT Logo")

Rippling IT

4.7

 (1,123) 

Transform your organization’s IT operations with Rippling IT's unified platform for identity, device, access, and security management. Centralize every IT workflow, from provisioning apps and laptops to enforcing security policies, in a single dashboard. Seamlessly manage the entire employee lifecycle, automatically granting and revoking app access, configuring devices, and maintaining least-privilege controls. Enforce compliance with real-time monitoring, automated patching, and integrated endpoint protection. Streamline offboarding with instant lockouts and secure device recovery. Gain full visibility across hardware, software, and user risk without the complexity of multiple tools. Rippling helps your business cut costs, eliminate manual work, and strengthen security, so your team can move faster. Experience the power of unified IT

](https://www.g2.com/products/rippling-it/reviews "Rippling IT")[

8

 ![SolarWinds Observability Logo](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-worldwide-llc-solarwinds-observability.svg "SolarWinds Observability Logo")

SolarWinds Observability

4.3

 (863) 

SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance.

](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews "SolarWinds Observability")[

9

 ![Iru Logo](https://images.g2crowd.com/uploads/product/hd_favicon/4afe7a6af5b19a75b6026c0a54311137/iru.svg "Iru Logo")

Iru

4.7

 (841) 

Iru allows you to effortlessly configure and enforce advanced macOS security parameters with just a few clicks. Continuous endpoint monitoring and auto-remediation make staying in compliance a breeze.

](https://www.g2.com/products/iru/reviews "Iru")[

10

 ![LogMeIn Resolve Logo](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve Logo")

LogMeIn Resolve

4.3

 (469) 

LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.

](https://www.g2.com/products/logmein-resolve/reviews "LogMeIn Resolve")
[Show More](#)

##### Categories on G2

[Mobile Device Management (MDM)](https://www.g2.com/categories/mobile-device-management-mdm)

##### Explore More

[What's the best event networking and matchmaking software for saving organizers time while maximizing attendee engagement?](https://www.g2.com/discussions/what-s-the-best-event-networking-and-matchmaking-software-for-saving-organizers-time-while-maximizing-attendee-engagement)[What's the best PIM tool for service industry](https://www.g2.com/discussions/what-s-the-best-pim-tool-for-service-industry)[Amazon Corretto vs Azul Platform Core (Zulu) vs Azul Platform Prime for an enterprise evaluating Java Development Kit distributions: which gives the best mix of performance, LTS coverage, and commercial support without unnecessary licensing complexity?](https://www.g2.com/discussions/amazon-corretto-vs-azul-platform-core-zulu-vs-azul-platform-prime-for-an-enterprise-evaluating-java-development-kit-distributions-which-gives-the-best-mix-of-performance-lts-coverage-and-commercial-support-without-unnecessary-licensing-complexity)

[Which engineering document management tools have the strongest CAD integration for a team that lives in CAD software and needs document control to feel like part of the design workflow rather than a separate burden?](https://www.g2.com/discussions/which-engineering-document-management-tools-have-the-strongest-cad-integration-for-a-team-that-lives-in-cad-software-and-needs-document-control-to-feel-like-part-of-the-design-workflow-rather-than-a-separate-burden)[Which AI video generator integrates with marketing automation tools?](https://www.g2.com/discussions/which-ai-video-generator-has-given-you-the-best-balance-of-marketing-automation-integration-and-video-quality)[Pros and Cons Details](https://www.g2.com/products/surelock-by-42gears/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)