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SureCloud Reviews & Product Details

SureCloud is the most intelligent GRC platform, enabling organisations to take centralised command of their risk, compliance and audit activities. Built for established teams managing complex environments, SureCloud offers a single, scalable solution that connects all GRC domains while fostering collaboration across your business units. Powered by event-sourced architecture, SureCloud provides a real-time, intelligent view of every risk so you understand how they have impacted you and what really matters to your business. See how risks evolve, track control performance, and link issues directly to outcomes while AI-driven insights help inform your next steps. SureCloud simplifies GRC complexity through a modular, no-code platform that is easy to configure without developer input. Collaboration is built in from role-based dashboards to automated approval workflows ensuring alignment and accountability no matter the business unit. Whether you are managing ISO 27001 compliance, improving your vendor assessments or driving data privacy, SureCloud gives you confidence to improve your posture and build lasting resilience. Highlights: - The Most Intelligent GRC Platform: SureCloud event-based architecture powers deep insights across your compliance and risk activities, capturing context over time instead of just static snapshots. Unlike other platforms, this enables you to track real changes, drive better decision-making, and gain clarity across your risks, controls, and even third-party interactions. - Clever compliance driven by ready automation: By automating manual human tasks such as evidence collection and controls monitoring, SureCloud dramatically reduces preparation time and ensures continued adherence to frameworks like ISO 27001, SOC 2 and GDPR. Get time back for teams to focus on your more important strategic decisions, uplifted by AI to inform improvements and next steps. - Total collaboration for enterprise success: Operate at scale without reliance on distributed toolsets, people and data by linking entities and projects. Clear task management and staged reviewing create accountability throughout the execution process so you deliver faster and without error, letting you improve your overall risk posture.

Product Website

Seller

SureCloud

Languages Supported

English

Product Description

SureCloud provides Gartner recognized Governance, Risk and Compliance (GRC) software and Cybersecurity & Risk Advisory services. Whether buying products or services, your organization will benefit from automated workflows and insight from the award-winning SureCloud platform. SureCloud’s service offerings are fully compatible with the GRC suite of products, enabling a seamless integration of information, taking your risk programs to the next level.

Overview by

Nick Rafferty (Co-founder and COO at SureCloud)

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

SureCloud Media

Official Downloads

(5)

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Third-Party Risk Management Datasheet

Enterprise Risk Management Datasheet

Interactive Demo

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SureCloud Reviews (34)

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Verified User in Pharmaceuticals

Enterprise (> 1000 emp.)

11/12/2021

"SureCloud is an excellent platform for your company's GRC program!"

5/5

What do you like best about SureCloud?

SureCloud's platform is fully customizable and they will tailor your instance to your company's needs. Their tools are user-friendly, and their customer service is extremely helpful and willing to ensure your application is running exactly how it needs to. Review collected by and hosted on G2.com.

What do you dislike about SureCloud?

The only thing that I don't like is that while you're moving through the application deployment schedule and possibly once you've deployed it into your organization, you'll see some things you want to tweek and customize to your company's needs. Reserving the time for this can be a little daunting so plan ahead in your project scope, but this will be worth it as SureCloud will make all of the changes you want are made. Review collected by and hosted on G2.com.

Amanda H.

Deputy Data Protection Officer

Enterprise (> 1000 emp.)

11/10/2021

"Small company going places"

4/5

What do you like best about SureCloud?

This company has a tremendous customer-centric approach. Having successfully bid for our contract, they have proven to be exceptionally good at addressing our issues and demands. They quickly and efficiently reconfigured the product to suit our needs. They listened to our feedback to improve their product and innovations that will hopefully benefit them in the broader industry. Review collected by and hosted on G2.com.

What do you dislike about SureCloud?

Not much to dislike about this company, although I do dislike the current tendency to encrypt commercially sensitive emails as, most of the time, the restrictions on our server make it difficult to open them Review collected by and hosted on G2.com.

What problems is SureCloud solving and how is that benefiting you?

SureCloud provided our first opportunity to manage large-scale GDPR compliance. It has been a beneficial exercise for us to learn what works for a large organization and convince our funding stream to make further funds available for the future. In the early days, we had assumed that we would need more than the current provision, which is solely for breach management. This was due to the way that SureCloud demonstrated its suite of products. We were able early on to convince the Controller to manage some of the processes for themselves using the SureCloud examples. That solution supported the organizational model for the Home Office better than the DPO undertaking this task. We were grateful to SureCloud for their understanding as we changed our service requirement with them. Review collected by and hosted on G2.com.

Deepika R.

Information Security Analyst

Enterprise (> 1000 emp.)

11/10/2021

"Excellent company to work with"

4/5

What do you like best about SureCloud?

The Third Party and Supplier Risk Management tool which SureCloud offers has always been a user-friendly and less complex tool.

The entire SureCloud team has always been very supportive and offers immediate assistance in case of any issues.

We have always had a good experience when we have had our bespoke requirement to meet our needs for enterprise risk management. The team listened patiently to our requirements, well-understood them, had offered good suggestions and have implemented what we wanted without any disagreement. Review collected by and hosted on G2.com.

What do you dislike about SureCloud?

Nothing major except that certain modules of the platform could not be customised as per our requirement due to performance issues however there was an alternative solution which was offered. Review collected by and hosted on G2.com.

Verified User in Insurance

Mid-Market (51-1000 emp.)

11/15/2021

"Excellent company with talented group of people who strives to provide the best to its customers."

4/5

What do you like best about SureCloud?

SureCloud is one of the best tools which provide a great GRC application. The team here is very approachable and always ready to help its customers in order to resolve their challenges. The Response time and solution provided to the customer's problems are commendable. They not only listen to the customer's issues patiently ,but also suggest great ideas and better solutions. Review collected by and hosted on G2.com.

What do you dislike about SureCloud?

Nothing much but may be a slight improvement can be done in the way the tool is designed in certain sections . Review collected by and hosted on G2.com.

Recommendations to others considering SureCloud:

Go for it, you will never regret the decision. Review collected by and hosted on G2.com.

What problems is SureCloud solving and how is that benefiting you?

We have been using Third Party Risk Assessment(GRC Application) in SureCloud. The process which we currently follow needed improvements which is why we are working with SureCloud. They have heard all our current challenges, and have agreed to implement the solution. Review collected by and hosted on G2.com.

Slawomir J.

Information Security Officer

Enterprise (> 1000 emp.)

9/29/2021

"SureCloud for third-party risk management"

4/5

What do you like best about SureCloud?

One comprehensive tool for managing the assessments and evaluating them. Review collected by and hosted on G2.com.

What do you dislike about SureCloud?

Nothing - minor disadvantages are reconfigured and eliminated by the support team. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

11/5/2021

"Fast to develop and open to challenge"

3.5/5

What do you like best about SureCloud?

The people are very helpful and the tooling is developing quickly Review collected by and hosted on G2.com.

What do you dislike about SureCloud?

Organisation of projects can be hit and miss with some of the comms and expectation setting lacking Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

11/19/2020

"SureCloud - flexibility and out the box functionality"

4/5

What do you like best about SureCloud?

The built in modules for risk and third party management are excellent straight out the box. A real value add is then the ability to quickly tailor these to suit our business needs. This flexibility extends to the way we can report, follow trends and link what is past were disparate sources of information. Review collected by and hosted on G2.com.

What do you dislike about SureCloud?

The interface has in the past been something of a steep learning curve, but evolution of this has made it less so. If you're making the leap from Excel for your GRC or TPRM this might still be a challenge, but less so if you are used to using any other GRC tools. Review collected by and hosted on G2.com.

Response from Deji Odunela of SureCloud

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Hello, it’s great to see that the updates we’ve made to the UI have helped the users at your organization. We are pleased that the reporting and the level of flexibility the platform offers align with your way of working.

Customer experience and satisfaction is our number one priority, and your review supports our efforts.

We look forward to continuing to work with you and your team.

Thanks again!

Deji, SureCloud, Customer Success

Andrew G.

Data Protection Officer

Enterprise (> 1000 emp.)

8/3/2020

"Very flexible and highly adaptable, but be clear about what you need."

4/5

What do you like best about SureCloud?

The SureCloud platform has the ability to be tailored to the very specific needs of our organisation, both during design and, to a slightly lesser extent, post go-live. This has allowed us to identify and respond to issues or changes (e.g. organisational, procedural, etc.) quickly and ensures that our implementation remains current and in line with the needs of the organisation throughout the platform's lifecycle.

Much of this can be done without the need for direct involvement of SureCloud themselves, resulting in significant time and cost savings, and ultimately, providing a platform that can truly be said to be tailored to our needs. Review collected by and hosted on G2.com.

What do you dislike about SureCloud?

Responsiveness could be improved in some areas, particularly when creating new forms, loading larger forms, or loading dashboards. This issue appears to be directly correlated to the complexity of the form/dashboard being loaded or of the dataset/s behind it. Whilst the majority of users are unlikely to encounter much in the way of delays, those roles that work in multiple areas of the platform over an extended period, may find the delay on loading somewhat of a frustration at times. Review collected by and hosted on G2.com.

Recommendations to others considering SureCloud:

Be clear and detailed, about your requirements before you start! SureCloud is very adaptable and flexible but with this positive is the danger that unfocused requirements leads you down a path that needs adjusting later in the implementation when you realise that something you should have accounted for earlier needs some part of the implementation changing or removing.

As good as SureCloud's support is (and it is very good), having someone internal that understands how your implementation is structured and the limits of what can and cannot be changed, updated, etc. and how, after go-live is invaluable. Review collected by and hosted on G2.com.

What problems is SureCloud solving and how is that benefiting you?

Almost too many to list. Full compliance with the requirements of data protection legislation has now become a real possibility (particularly in relation to our Records of Processing Activities). We have been to interlink a variety of datasets together to build our oversight of information, systems, processing and Processors, in a way which simply would not have been feasible before.

The platform has transformed our DPIA's into a consistent, streamlined, manageable, process that is accessible to all the necessary parts of the organisation with minimal training needed.

It has enabled oversight of compliance at the touch of button and, as a DPO, this is a lifesaver. Review collected by and hosted on G2.com.

Response from Deji Odunela of SureCloud

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Thank you Andrew, for taking the time to write us a review!

It’s great to hear that you’re benefiting from the platform’s flexibility. We appreciate your feedback about the forms and reporting too. We are currently in the process of enhancing the reporting and large form load times, and will keep you updated on the progress.

The team is always looking to enhance our product further, and your feedback is vital to help shape development in the future.

Thank you.

Deji, SureCloud, Customer Success

Cath R.

Head of Conduct & Operational Risk

Enterprise (> 1000 emp.)

11/19/2020

"Excellent GRC tool and great flexible Company to work with"

5/5

What do you like best about SureCloud?

SureCloud have been a great Company to work with to build and implement a company specific solution without costing a fortune.

The client support from sales to service is excellent - they are keen to understand our needs and work flexibly to ensure requirements are delivered

SureCloud are continually looking to improve their product offerings to ensure all areas of risk management are avialable Review collected by and hosted on G2.com.

What do you dislike about SureCloud?

Some of the reporting/interfaces to other platforms could be improved - however I know this is on the roadmap ! Review collected by and hosted on G2.com.

Recommendations to others considering SureCloud:

If you can not see functionality of features you want - discuss with them as they are evolving the platform all of the time Review collected by and hosted on G2.com.

What problems is SureCloud solving and how is that benefiting you?

SureCloud has enable us to bring Risk management to everyone in the Company and enhance the awareness and management of risk Review collected by and hosted on G2.com.

Response from Deji Odunela of SureCloud

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Hi Cath, thank you for taking the time to write us a review. I will pass on your reporting comments to the product team and we will keep you up to date with the upcoming enhancements.

Thanks again for taking the time to write to us with a review. We look forward to working with you in the future.

Thanks!

Deji, SureCloud, Customer Success

Verified User in Leisure, Travel & Tourism

Enterprise (> 1000 emp.)

11/23/2020

"Great GRC tool"

4/5

What do you like best about SureCloud?

We were impressed with the engagement of the professional services team and they were able to tailor their toolset around our needs for something bespoke, understood the requirements perfectly. Another element we were happy about was that we did not have to change too much to be able to use the GRC software. Review collected by and hosted on G2.com.

What do you dislike about SureCloud?

Jira integration will be very useful to us but it is not available yet and it would be useful to be a little more customisable by ourselves to avoid the need for professional services to make minor tweaks Review collected by and hosted on G2.com.

Response from Deji Odunela of SureCloud

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Hello, thanks for your fantastic feedback on our professional services team and the flexibility of the platform!

We are currently working on enhancements to our task management interface to enable users to interact with the activities they need to do within SureCloud. We will be integrating this functionality with JIRA.

If you would like to discuss this further, please feel free to reach out to me at customersuccess@surecloud.com.

Thanks again, and we look forward to working with you in the future.

Deji, SureCloud, Customer Success