--- title: SureCloud Reviews meta_title: 'SureCloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 55 reviews by the users' company size, role or industry to find out how SureCloud works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 55 scale: '5' date_modified: '2026-07-09' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- # SureCloud Reviews **Vendor:** SureCloud **Category:** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm) **Average Rating:** 4.2/5.0 **Total Reviews:** 55 ## About SureCloud SureCloud is the most intelligent GRC platform, enabling organisations to take centralised command of their risk, compliance and audit activities. Built for established teams managing complex environments, SureCloud offers a single, scalable solution that connects all GRC domains while fostering collaboration across your business units. Powered by event-sourced architecture, SureCloud provides a real-time, intelligent view of every risk so you understand how they have impacted you and what really matters to your business. See how risks evolve, track control performance, and link issues directly to outcomes while AI-driven insights help inform your next steps. SureCloud simplifies GRC complexity through a modular, no-code platform that is easy to configure without developer input. Collaboration is built in from role-based dashboards to automated approval workflows ensuring alignment and accountability no matter the business unit. Whether you are managing ISO 27001 compliance, improving your vendor assessments or driving data privacy, SureCloud gives you confidence to improve your posture and build lasting resilience. Highlights: - The Most Intelligent GRC Platform: SureCloud event-based architecture powers deep insights across your compliance and risk activities, capturing context over time instead of just static snapshots. Unlike other platforms, this enables you to track real changes, drive better decision-making, and gain clarity across your risks, controls, and even third-party interactions. - Clever compliance driven by ready automation: By automating manual human tasks such as evidence collection and controls monitoring, SureCloud dramatically reduces preparation time and ensures continued adherence to frameworks like ISO 27001, SOC 2 and GDPR. Get time back for teams to focus on your more important strategic decisions, uplifted by AI to inform improvements and next steps. - Total collaboration for enterprise success: Operate at scale without reliance on distributed toolsets, people and data by linking entities and projects. Clear task management and staged reviewing create accountability throughout the execution process so you deliver faster and without error, letting you improve your overall risk posture. ## SureCloud Pros & Cons **What users like:** - Users appreciate the **helpful customer service** of SureCloud, noting prompt responses and effective support throughout. (11 reviews) - Users commend the **friendly and responsive customer support** of SureCloud, enhancing their overall experience with the tool. (9 reviews) - Users find SureCloud's **ease of use** exceptional, featuring intuitive design and responsive support for seamless implementation. (9 reviews) - Users find SureCloud **intuitive and easy to navigate** , facilitating quick adoption and smooth implementation experiences. (5 reviews) - Users appreciate the **effective reporting capabilities** of SureCloud, enhanced by helpful notifications and user-friendly graphs. (5 reviews) - Team Helpfulness (5 reviews) - Useful (5 reviews) - Features (4 reviews) - Reporting Features (3 reviews) - Response Time (3 reviews) **What users dislike:** - Users find SureCloud's interface **not intuitive** , requiring excessive navigation and back-end support for simple tasks. (6 reviews) - Users find the **limited functionality** of SureCloud restrictive, impacting ease of use and reporting capabilities. (5 reviews) - Users find the **inadequate reporting** in SureCloud frustrating, preferring improved functionality and configurable options for better insights. (4 reviews) - Users find the **limited customization** options frustrating, as they struggle with a clunky interface and insufficient flexibility. (4 reviews) - Users find the **limited reporting** capabilities of SureCloud frustrating, preferring improved functionality for better insights. (4 reviews) - Non-Intuitive Features (4 reviews) - Poor Interface Design (4 reviews) - Reporting Problems (4 reviews) - Update Issues (4 reviews) - UX Improvement (4 reviews) ## SureCloud Reviews ### 1. Willing to listen and develop to your requirements **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2020 **What do you like best about SureCloud?** the helpfulness and wiliness to list and develop to meet requirements **What do you dislike about SureCloud?** I have no dislikes we have worked with SureCloud for numerous years **Recommendations to others considering SureCloud:** start small and add modules as you learn the platform **What problems is SureCloud solving and how is that benefiting you?** Our IT Risk management (PCI, GDPR, supplier risk assessment), we have additionally used for supplier modern slavery management **Official Response from Deji Odunela:** > Hi there, thank you for your kind words! Here at SureCloud, customer experience is our number one priority, and your feedback illustrates our hard work to continually deliver innovative solutions and great customer support. Thanks again, and we look forward to working with you in the future. Deji, SureCloud, Customer Success ### 2. SureCloud GRC **Rating:** 4.5/5.0 stars **Reviewed by:** Matt J. | Lean Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 13, 2019 **What do you like best about SureCloud?** The SureCloud team is very professional and has a good product that can be tailored to company requirements. It is a rapidly developing company and I chose them because they are keen to continue developing their software and it has turned into a great working relationship. The software meets our needs, but where there are future improvement opportunities, the SureCloud team do listen and take on board these ideas which is great to see. **What do you dislike about SureCloud?** Some of the background administration in the system for example user management is a bit clunky, but it still does the job. **Recommendations to others considering SureCloud:** Have clear documented requirements, but also listen to the SureCloud team as to how their software can best meet those requirements as they have good ideas and know their system well **What problems is SureCloud solving and how is that benefiting you?** Product is intuitive to use and the SureCloud team are very focused on wanting to continue to develop the software and listening to people's ideas. **Official Response from Deji Odunela:** > Hi Matt, it’s great to hear that you are enjoying the SureCloud experience. Regarding the improvements you would like to see, we are planning some enhancements to user management for bulk reassignment and groups. If this is something you are interested in, please let us know, and we can arrange a session to walk you through it. Deji, SureCloud, Customer Success ### 3. Surecloud platform-Asssessment of features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2019 **What do you like best about SureCloud?** The best thing is the ability of this platform to manage vulnerability that includea direct feeds from many vulnerability scanning tools (including vulnerability scan scheduling) and supports penetration test data upload.it also provides great framework for the management of incidents. Incident management is key to a company's success and tracking them continuously contributes to further progress. The surecloud platform provides this great framework that helps to assess, track and monitor incidents and also suggests continuous improvement. **What do you dislike about SureCloud?** Nothing that I dislike but I would like to add few tips to improve. This sounds business like but adding some fun features like interactive animated chat support, dashboards, links and fields could attract potential users. With the type of investment that has been put into the tool, a great interactive environment is likely to skyrocket the sales of this product to extreme levels. **Recommendations to others considering SureCloud:** I would say that this is professional and realistic tool for risk analysis of the company and for maintaining incidents, avoiding threats and monitoring vulnerabilities of the business applications. **What problems is SureCloud solving and how is that benefiting you?** We are using Surecloud for incident management to track all of our incidents, for recognising the security threats in our business applications and also vulnerability, risk management across our geographic locations, groups and branches. **Official Response from Deji Odunela:** > Hi there, thank you for taking the time to write us a review and for your kind words. We are always looking to enhance the platform’s user experience, and so your feedback has been handed over to our product team. Stay tuned. Deji, SureCloud, Customer Success ### 4. SureCloud GDPR Suite. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2020 **What do you like best about SureCloud?** Works efficiently when in comes to the data privacy management . My company had a great review for it. **What do you dislike about SureCloud?** No free version of SureCloud GDPR Suite. **Recommendations to others considering SureCloud:** I personally feel that they should’ve had a free version. **What problems is SureCloud solving and how is that benefiting you?** My company used it and were happy with the services . **Official Response from Deji Odunela:** > Hi there, we’re pleased to see that your organization is happy with our GDPR portfolio. To date, the only free trial we have made available is the Supply Chain Risk solution during the COVID-19 era, however, I will feed this back and we could potentially look at doing some more free trials in the future. Deji, SureCloud, Customer Success ### 5. Best on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Jackson L. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2019 **What do you like best about SureCloud?** The overall layout is the best on the market. It’s user friendly and the support center is amazing. **What do you dislike about SureCloud?** The first version were buggy sometimes, but recent releases have corrected this. **What problems is SureCloud solving and how is that benefiting you?** File and data storage **Official Response from Deji Odunela:** > Hi there, it’s great to see that you’re enjoying SureCloud’s intuitive UI and knowledge base. We recognize in the past the platform could be buggy, however, as you’ve illustrated, these issues have been ironed out. We put customer experience and satisfaction as our number one priority, and your review reaffirms the hard work we put in every day. We look forward to continue to work with you and your organization. Deji, SureCloud, Customer Success - [View SureCloud pricing details and edition comparison](https://www.g2.com/products/surecloud/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-09+23%3A29%3A43+-0500&secure%5Bsession_id%5D=4bfc6a46-daea-4a71-af75-055700de1398&secure%5Btoken%5D=845df7a0ce74d253bc5f8301a03530832dc8be3aecc2482ab4a52881d8a63220&format=llm_user) ## SureCloud Integrations - [Aikido Security](https://www.g2.com/products/aikido-security/reviews) - [API](https://www.g2.com/products/api/reviews) - [Arnica](https://www.g2.com/products/arnica/reviews) - [AWS and Cloud Services](https://www.g2.com/products/aws-and-cloud-services/reviews) - [AWS Security Hub](https://www.g2.com/products/aws-security-hub/reviews) - [Azure](https://www.g2.com/products/hopem-azure/reviews) - [Bitsight](https://www.g2.com/products/bitsight/reviews) - [Black Kite](https://www.g2.com/products/black-kite/reviews) - [CrowdStrike Falcon Exposure Management](https://www.g2.com/products/crowdstrike-falcon-exposure-management/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Defender Cloud Security Posture Management](https://www.g2.com/products/microsoft-defender-cloud-security-posture-management/reviews) - [Microsoft Defender Vulnerability Management](https://www.g2.com/products/microsoft-defender-vulnerability-management/reviews) - [Microsoft Entra Identity Protection](https://www.g2.com/products/microsoft-entra-identity-protection/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Qualys VM](https://www.g2.com/products/qualys-vm/reviews) - [Rapid7 Security Services](https://www.g2.com/products/rapid7-security-services/reviews) - [Semgrep](https://www.g2.com/products/semgrep/reviews) - [SentinelOne Singularity Vulnerability Management](https://www.g2.com/products/sentinelone-singularity-vulnerability-management/reviews) - [ServiceNow Connector](https://www.g2.com/products/servicenow-connector/reviews) - [synk.to](https://www.g2.com/products/synk-to/reviews) - [Tenable Nessus](https://www.g2.com/products/tenable-nessus/reviews) - [Wiz](https://www.g2.com/products/wiz-chat-wiz/reviews) - [Workday Platform](https://www.g2.com/products/workday-platform/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## SureCloud Features **Functionality** - Data Subject Access Requests - Privacy Impact Assessments - Data Mapping - survey-based - Data Mapping - automated - Data Discovery - Data Classification - Breach notification **Functionality** - Customized Vendor Pages - Centralized Vendor Catalog - Questionnaire Templates - User Access Control **Planning** - Program Management - Resource Modelling - Recovery Plans - Templates **Generative AI** - AI Text Generation - AI Text Summarization **Risk assessment** - Risk Scoring - 4th Party Assessments - Monitoring And Alerts - AI Monitoring **Execution** - Crisis Management - Emergency Notifications - Workflows **Generative AI - Security Compliance** - Predictive Risk - Automated Documentation **Monitoring - IT Risk Management** - AI Monitoring **Platform AI Features - Policy Management** - Reports - Workflow Management **Agentic AI - Regulatory Change Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Risk Management** - Risk Identification - Risk Classification - Risk Methodology - Goals Monitoring **Analytics** - Business Impact Analysis - Plan Reporting - Recovery KPIs **Generative AI - Vendor Security and Privacy Assessment** - Text Summarization - Text Generation **Agentic AI - IT Risk Management** - Autonomous Task Execution - Multi-step Planning **Integration** - Integrated Risk Management - Disaster Recovery - EMNS **Business Continuity Management** - Recovery Plans - Procedure Templates - Crisis Management **Generative AI** - AI Text Summarization **Agentic AI - Business Continuity Management** - Multi-step Planning **Generative AI- Business Continuity Management** - Automated Plan Generation - AI-Generated Post-Incident Reports and Summaries **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility **Services** - Implementation - Training & Learning - Customer Support - Professional Services ## Top SureCloud Alternatives - [Optro](https://www.g2.com/products/optro/reviews) - 4.6/5.0 (1,586 reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - 4.6/5.0 (2,536 reviews) - [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) - 4.6/5.0 (189 reviews)