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# ServiceNow Governance, Risk, and Compliance (GRC) vs SureCloud Comparison - What are their main differences?

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ServiceNow Governance, Risk, and Compliance (GRC)SureCloud[+ Add Product](#)

Reviews

**ServiceNow Governance, Risk, and Compliance (GRC)**[

4.2/5(118)

](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews#reviews)

**SureCloud** [

4.2/5(57)

](https://www.g2.com/products/surecloud/reviews#reviews)

Pricing

**ServiceNow Governance, Risk, and Compliance (GRC)**
Free Trial

No pricing available

**SureCloud**
 **Contact Us** · Third-party risk management

**Pricing Insights**
from reviews

Time to Implement

**ServiceNow Governance, Risk, and Compliance (GRC)**
4 months

Based on 8 responses

**SureCloud**
3 monthsFaster

Based on 9 responses

Return on Investment

**ServiceNow Governance, Risk, and Compliance (GRC)**
16 months3 months sooner

Based on 6 responses

**SureCloud**
19 months

Based on 9 responses

Perceived Cost

**ServiceNow Governance, Risk, and Compliance (GRC)**
$$$$$

**SureCloud**
$$$$$

Average Discount

**ServiceNow Governance, Risk, and Compliance (GRC)**
Not enough reviews yet

**SureCloud**
Not enough reviews yet

 ![ServiceNow Governance, Risk, and Compliance (GRC)](https://images.g2crowd.com/uploads/product/hd_favicon/5da2564b9f2d3f982d8ee50298bc2b58/servicenow-governance-risk-and-compliance-grc.svg "ServiceNow Governance, Risk, and Compliance (GRC)")

 ![SureCloud](https://images.g2crowd.com/uploads/product/hd_favicon/72efa39f4b7ca8265ed1634392d17944/surecloud.svg "SureCloud")

G2 offers free advice on this comparison.

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Pros & Cons

**ServiceNow Governance, Risk, and Compliance (GRC)**
[
Risk Management (8)
](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews?filters%5Bsentiment_snippet%5D=2455431&qs=pros-and-cons#reviews)[
Automation (5)
](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews?filters%5Bsentiment_snippet%5D=2505710&qs=pros-and-cons#reviews)[
Complex Setup (2)
](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews?filters%5Bsentiment_snippet%5D=2505968&qs=pros-and-cons#reviews)[
Expensive (2)
](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews?filters%5Bsentiment_snippet%5D=2505685&qs=pros-and-cons#reviews)

**SureCloud**
[
Helpful (12)
](https://www.g2.com/products/surecloud/reviews?filters%5Bsentiment_snippet%5D=1269439&qs=pros-and-cons#reviews)[
Customer Support (10)
](https://www.g2.com/products/surecloud/reviews?filters%5Bsentiment_snippet%5D=1269648&qs=pros-and-cons#reviews)[
Not Intuitive (6)
](https://www.g2.com/products/surecloud/reviews?filters%5Bsentiment_snippet%5D=2461759&qs=pros-and-cons#reviews)[
Limited Functionality (5)
](https://www.g2.com/products/surecloud/reviews?filters%5Bsentiment_snippet%5D=2462115&qs=pros-and-cons#reviews)

Integrations

**ServiceNow Governance, Risk, and Compliance (GRC)**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b22ccb8a3f3fad1a81e43c26633306f3/anecdotes.png "Product Avatar Image")

Anecdotes

](https://www.g2.com/products/anecdotes/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0d678f75b804f5ddf3e4d332356495e8/bigid.png "Product Avatar Image")

BigID

](https://www.g2.com/products/bigid/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_44f8df28f2c172cbc91e96a79c2c3f13/bitsight.png "Product Avatar Image")

Bitsight

](https://www.g2.com/products/bitsight/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c90e2d42b632fd44971d741f1222702b/black-kite.png "Product Avatar Image")

Black Kite

](https://www.g2.com/products/black-kite/reviews)[
View all
](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/integrations)

**SureCloud**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_94d889d0ae592ea0ec1ff00c075582b1/aikido-security.png "Product Avatar Image")

Aikido Security

](https://www.g2.com/products/aikido-security/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_edaf150d0a2d861d1c8e93eb68293f01/api.png "Product Avatar Image")

API

](https://www.g2.com/products/api/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_70f9f1c0b55933237a1fc33d0cd6a031/arnica.png "Product Avatar Image")

Arnica

](https://www.g2.com/products/arnica/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b516c0f4f311018fb53607a19f6a58a4/aws-and-cloud-services.jpg "Product Avatar Image")

AWS and Cloud Services

](https://www.g2.com/products/aws-and-cloud-services/reviews)[
View all
](https://www.g2.com/products/surecloud/integrations)

Screenshots

**ServiceNow Governance, Risk, and Compliance (GRC)**
 ![ServiceNow Governance, Risk, and Compliance (GRC) screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1344279/ORM---State-View%282%29.png)

**SureCloud**
 ![SureCloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1676598/CCM-screenshot.png)

Ratings

Meets Requirements

**ServiceNow Governance, Risk, and Compliance (GRC)**

8.6

8.639

**SureCloud**

8.4

8.438

Ease of Use

**ServiceNow Governance, Risk, and Compliance (GRC)**

8.0

8.084

**SureCloud**

8.1

8.143

Ease of Setup

**ServiceNow Governance, Risk, and Compliance (GRC)**

7.7

7.731

**SureCloud**

7.7

7.740

Ease of Admin

**ServiceNow Governance, Risk, and Compliance (GRC)**

7.7

7.718

**SureCloud**

8.0

8.027

Quality of Support

**ServiceNow Governance, Risk, and Compliance (GRC)**

8.2

8.268

**SureCloud**

9.4

9.441

Has the product been a good partner in doing business?

**ServiceNow Governance, Risk, and Compliance (GRC)**

8.3

8.318

**SureCloud**

9.4

9.429

Product Direction (% positive)

**ServiceNow Governance, Risk, and Compliance (GRC)**

9.1

9.137

**SureCloud**

9.1

9.137

Features

Enterprise Risk Management (ERM)[Hide 79 FeaturesShow 79 Features](javascript:void(0);)

8.4

50

8.2

22

Risk Management

Risk Identification

9.5(won by 1.0)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

9

|

Verified

Risk Methodology

8.3(tied score)

7

8.3(tied score)

7

|

Verified

KRI (Key Risk Indicator) Monitoring

9.0(won by 1.7)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

5

|

Verified

Risk Classification

Not enough data

8.3(won by default)

8

|

Verified

Real-Time Monitoring

Not enough data

Not enough data

KRI (Key Risk Indicator) Monitoring

Not enough data

Not enough data

Business Continuity Management

Procedure Templates

7.7(won by default)

5

Not enough data

Recovery Plans

Not enough data

Not enough data

Crisis Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

IT Risk Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Vendor Risk Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Internal Controls Management

Not enough data

Not enough data

Reputational Risk Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Operational Risk Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Exceptions Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Safety Management

Not enough data

Not enough data

Legal Risk Management

Not enough data

Not enough data

Generative AI

AI Text Generation

Feature Not Available

Feature Not Available

AI Text Summarization

Not enough data

Feature Not Available

Generative AI

Not enough data

Not enough data

Platform

Integration

8.9(won by 1.6)

12

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

5

|

Verified

Security & Privacy

9.7(won by 1.6)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

6

|

Verified

Flexibility

7.8

23

8.7(won by 0.9)

10

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Mobile Access

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Services

Implementation

7.9

8

8.5(won by 0.6)

8

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Customer Support

7.2

6

8.9(won by 1.7)

12

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Training & Learning

Not enough data

8.7(won by default)

5

|

Verified

Professional Services

Not enough data

8.3(won by default)

5

|

Verified

Additional Functionality

Predictive Analytics

Not enough data

Not enough data

Process Modeling & Designing

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Risk Reporting

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

API

Not enough data

Not enough data

Business Continuity Exercising

Not enough data

Not enough data

Vulnerability/Threat Prioritization

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Risk Scoring

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Financial Risk Reporting

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Root Cause Analysis

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Business Process Control

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Scenario Planning

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Data Privacy Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

Not enough data

7.9

12

Functionality

Data Subject Access Requests

Not enough data

7.9(won by default)

8

Privacy Impact Assessments

Not enough data

8.1(won by default)

9

Data Mapping - survey-based

Not enough data

8.3(won by default)

5

Breach notification

Not enough data

7.3(won by default)

5

Identity Verification

Not enough data

Feature Not Available

Data Mapping - automated

Not enough data

Not enough data

Data Discovery

Not enough data

Not enough data

Data Classification

Not enough data

Not enough data

De-identification/pseudonymization

Not enough data

Feature Not Available

Consent management

Feature Not Available

Feature Not Available

Website tracking scanning

Feature Not Available

Feature Not Available

Data access governance

Not enough data

Feature Not Available

Alerts/Notifications

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Vendor Risk Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Customer Data Management

Not enough data

Not enough data

Internal Controls Management

Not enough data

Not enough data

Vulnerability Management

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Sensitive Data Identification

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Deletion Management

Not enough data

Not enough data

Additional Functionality

Reporting & Statistics

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Data Mapping

Not enough data

Not enough data

Security Breach Monitoring

Not enough data

Not enough data

Data Masking

Not enough data

Not enough data

Data Lineage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Privacy Options

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Data Subject Requests (DSR/DSAR)

Not enough data

Not enough data

PIA/DPIA

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

GDPR Compliance

Not enough data

Not enough data

Vendor Security and Privacy Assessment[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

Not enough data

8.0

11

Functionality

Centralized Vendor Catalog

Not enough data

9.0(won by default)

5

Questionnaire Templates

Not enough data

8.7(won by default)

9

User Access Control

Not enough data

8.8(won by default)

8

Customized Vendor Pages

Not enough data

Not enough data

Risk assessment

Risk Scoring

Not enough data

9.0(won by default)

8

Monitoring And Alerts

Not enough data

8.6(won by default)

6

4th Party Assessments

Not enough data

Not enough data

AI Monitoring

Not enough data

Not enough data

Generative AI - Vendor Security and Privacy Assessment

Text Summarization

Not enough data

Not enough data

Text Generation

Not enough data

Not enough data

Environmental, Social, and Governance (ESG) Reporting[Hide 53 FeaturesShow 53 Features](javascript:void(0);)

8.1

10

Not enough data

Data Collection

Data Types

8.3(won by default)

10

Not enough data

Data Sources

7.7(won by default)

10

Not enough data

Third Party

Feature Not Available

Not enough data

Reporting

Ratings

8.3(won by default)

10

Not enough data

Public

8.0(won by default)

10

Not enough data

Investment

Feature Not Available

Not enough data

Integration

Governance, Risk & Compliance

8.7(won by default)

10

Not enough data

Finance

8.5(won by default)

9

Not enough data

Environmental, Quality and Safety Management

8.5(won by default)

10

Not enough data

Sustainability Management

Not enough data

Not enough data

Emissions Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Internal Controls Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Data Management

Not enough data

Not enough data

Conflict Minerals Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Initiative Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Program Management

Not enough data

Not enough data

Framework Management

Not enough data

Not enough data

Disclosure Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Risk Management - Environmental, Social, and Governance (ESG) Reporting

Communications

8.1(won by default)

6

Not enough data

Risk Identification

7.5(won by default)

6

Not enough data

Risk Assessment

7.8(won by default)

6

Not enough data

Strategic Planning

8.0(won by default)

5

Not enough data

Scenario Planning

Not enough data

Not enough data

Reporting - Environmental, Social, and Governance (ESG) Reporting

Actionable Insights

8.3(won by default)

5

Not enough data

AI-Enabled ESG Reporting

7.8(won by default)

6

Not enough data

Performance Tracking

8.3(won by default)

6

Not enough data

Benchmarking & Competitive Analysis

Feature Not Available

Not enough data

Compliance Reporting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Agentic AI - Environmental, Social, and Governance (ESG) Reporting

Autonomous Task Execution

Not enough data

Not enough data

Decision Making

Feature Not Available

Not enough data

Additional Functionality

KPI Monitoring

Not enough data

Not enough data

Emission Calculations

Not enough data

Not enough data

Environmental Metrics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Scoring

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Auditing

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Show 11 feature categories with incomplete data

Governance, Risk & Compliance[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Incident Management

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Evidence Management

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Sarbanes-Oxley Compliance

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Operational Risk Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Enterprise Risk Management

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

IT Risk Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Internal Controls Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Environmental Compliance

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Governance

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

FDA Compliance

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Privacy Impact Assessment (PIA)[Hide 5 FeaturesShow 5 Features](javascript:void(0);)

Not enough data

Not enough data

Functionality

Centralized platform

Not enough data

Not enough data

Tracking

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Workflow

Not enough data

Not enough data

Reporting and analytics

Not enough data

Not enough data

Business Continuity Management[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

Not enough data

Not enough data

Planning

Program Management

Not enough data

Not enough data

Resource Modelling

Not enough data

Not enough data

Recovery Plans

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Execution

Action Management

Not enough data

Not enough data

Emergency Notifications

Not enough data

Not enough data

Workflows

Not enough data

Not enough data

Vulnerability Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Analytics

Business Impact Analysis

Not enough data

Not enough data

Plan Reporting

Not enough data

Not enough data

Recovery KPIs

Not enough data

Not enough data

Integration

Integrated Risk Management

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

EMNS

Not enough data

Not enough data

Vendor Risk Management

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Feature Not Available

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Business Continuity Management

Multi-step Planning

Not enough data

Not enough data

Adaptive Learning

Not enough data

Feature Not Available

AI/Machine Learning

Not enough data

Not enough data

Scenario Planning

Not enough data

Not enough data

Generative AI- Business Continuity Management

Automated Plan Generation

Not enough data

Not enough data

AI-Generated Post-Incident Reports and Summaries

Not enough data

Not enough data

Additional Functionality

Secure Data Storage

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

"What If" Scenarios

Not enough data

Not enough data

Incident Response Checklists

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Business Continuity Exercising

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Plan Development

Not enough data

Not enough data

Third Party & Supplier Risk Management[Hide 13 FeaturesShow 13 Features](javascript:void(0);)

Not enough data

Not enough data

Risk Assessment

Scoring

Not enough data

Not enough data

AI

Not enough data

Not enough data

Risk Control

Reviews

Not enough data

Not enough data

Policies

Not enough data

Not enough data

Workflows

Not enough data

Not enough data

Monitoring

Vendor Performance

Not enough data

Not enough data

Notifications

Not enough data

Not enough data

Oversight

Not enough data

Not enough data

Reporting

Centralized Data

7.7(won by default)

5

Not enough data

Templates

Not enough data

Not enough data

360 View

Not enough data

Not enough data

Agentic AI - Third Party & Supplier Risk Management

Adaptive Learning

Feature Not Available

Not enough data

Decision Making

Not enough data

Not enough data

IT Risk Management[Hide 4 FeaturesShow 4 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Feature Not Available

Monitoring - IT Risk Management

AI Monitoring

Not enough data

Not enough data

Agentic AI - IT Risk Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Audit Management[Hide 61 FeaturesShow 61 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Summarization

Feature Not Available

Not enough data

AI Text Generation

Feature Not Available

Not enough data

Generative AI

Not enough data

Not enough data

Workflows - Audit Management

Audit Trail

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

Audit Planning

Not enough data

Not enough data

Documentation - Audit Management

Customizable Forms

Not enough data

Not enough data

Checklists

Not enough data

Not enough data

Reporting & Analytics - Audit Management

Activity Dashboard

Not enough data

Not enough data

Audit Performance

Not enough data

Not enough data

Industry Compliance

Not enough data

Not enough data

ISO Compliance

Not enough data

Not enough data

Environmental Compliance

Not enough data

Not enough data

Sarbanes-Oxley Compliance

Not enough data

Not enough data

FDA Compliance

Not enough data

Not enough data

OSHA Compliance

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Additional Functionality

Mobile Access

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Certification Tracking

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Policy Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Feature Not Available

Not enough data

AI Text Summarization

Feature Not Available

Not enough data

Generative AI

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Platform AI Features - Policy Management

Reports

Feature Not Available

Not enough data

Workflow Management

Feature Not Available

Not enough data

Customizable Reports

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Renewal Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Lifecycle Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Policy Metadata Management

Not enough data

Not enough data

Expiration Management

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Additional Functionality

Version Control

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Policy Training

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Attestation

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Document Analysis

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Policy Creation

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Policy Library

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Document Review

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Regulatory Change Management[Hide 8 FeaturesShow 8 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Feature Not Available

AI Text Summarization

Not enough data

Feature Not Available

Agentic AI - Regulatory Change Management

Autonomous Task Execution

Feature Not Available

Not enough data

Multi-step Planning

Feature Not Available

Not enough data

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Campaign Planning

Not enough data

Not enough data

Operational Risk Management[Hide 29 FeaturesShow 29 Features](javascript:void(0);)

Not enough data

Not enough data

Operational Risk Management

Operational Risk Methodology

Not enough data

Not enough data

Operational Risk Classification

Not enough data

Not enough data

Operational Risk Identification

Not enough data

Not enough data

Business Resilience

Business Continuity

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Generative AI

AI Tasks

Not enough data

Not enough data

Agentic AI - Operational Risk Management

Proactive Assistance

Feature Not Available

Not enough data

Additional Functionality

Scenario Planning

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Risk Scoring

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Risk Reporting

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

API

Not enough data

Not enough data

Compliance Management[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

Not enough data

Not enough data

Policy & Controls Management - Compliance Management

Policy Management

Not enough data

Not enough data

Regulatory Change Management

Not enough data

Not enough data

Control Mapping

Not enough data

Not enough data

Workflow & Task Management - Compliance Management

Issue Management

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Policy Attestation

Not enough data

Not enough data

Evidence & Documentation - Compliance Management

Document Management

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Evidence Collection

Not enough data

Not enough data

Reporting & Analytics - Compliance Management

Compliance Reporting

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Generative AI - Compliance Management

AI Text Summarization

Not enough data

Not enough data

AI Control Mapping

Not enough data

Not enough data

Security Compliance[Hide 59 FeaturesShow 59 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI - Security Compliance

Predictive Risk

Not enough data

Not enough data

Automated Documentation

Not enough data

Not enough data

Additional Functionality

HIPAA Compliant

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Consent Management

Not enough data

Not enough data

Data Mapping

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

PIA/DPIA

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Sensitive Data Identification

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

PCI Compliance

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Data Governance

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Intrusion Detection System

Not enough data

Not enough data

Log Analysis

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Log Management

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

PCI Assessment

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

File Integrity Monitoring

Not enough data

Not enough data

Exceptions Management

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Activity Monitoring

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![ServiceNow Governance, Risk, and Compliance (GRC)](https://images.g2crowd.com/uploads/product/hd_favicon/5da2564b9f2d3f982d8ee50298bc2b58/servicenow-governance-risk-and-compliance-grc.svg "ServiceNow Governance, Risk, and Compliance (GRC)")](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews)

ServiceNow Governance, Risk, and Compliance (GRC)

Small-Business(50 or fewer emp.)

13.9%

Mid-Market(51-1000 emp.)

25.3%

Enterprise(\> 1000 emp.)

60.8%

[![SureCloud](https://images.g2crowd.com/uploads/product/hd_favicon/72efa39f4b7ca8265ed1634392d17944/surecloud.svg "SureCloud")](https://www.g2.com/products/surecloud/reviews)

SureCloud

Small-Business(50 or fewer emp.)

9.3%

Mid-Market(51-1000 emp.)

29.6%

Enterprise(\> 1000 emp.)

61.1%

Small-Business

(50 or fewer emp.)

13.9%

9.3%

Mid-Market

(51-1000 emp.)

25.3%

29.6%

Enterprise

(\> 1000 emp.)

60.8%

61.1%

Reviewers' Industry

[![ServiceNow Governance, Risk, and Compliance (GRC)](https://images.g2crowd.com/uploads/product/hd_favicon/5da2564b9f2d3f982d8ee50298bc2b58/servicenow-governance-risk-and-compliance-grc.svg "ServiceNow Governance, Risk, and Compliance (GRC)")](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews)
ServiceNow Governance, Risk, and Compliance (GRC)

Consulting

8.5%

Retail

8.5%

Insurance

8.5%

Banking

8.5%

Financial Services

7.0%

Other

59.2%

[![SureCloud](https://images.g2crowd.com/uploads/product/hd_favicon/72efa39f4b7ca8265ed1634392d17944/surecloud.svg "SureCloud")](https://www.g2.com/products/surecloud/reviews)
SureCloud

Financial Services

15.4%

Retail

13.5%

Airlines/Aviation

7.7%

Government Administration

7.7%

Insurance

5.8%

Other

50.0%

FAQs

## ServiceNow Governance, Risk, and Compliance (GRC) vs SureCloud FAQs

Generated using AI

Last updated: August 17, 2026

### What is the difference between SureCloud vs ServiceNow Governance, Risk, and Compliance (GRC)?

SureCloud and ServiceNow Governance, Risk, and Compliance (GRC) are both rated 4.2/5 by G2 reviewers, but SureCloud stands out for its higher Quality of Support score and customer-centric approach, while ServiceNow GRC is recognized for its comprehensive workflow automation and integration capabilities.

| [SureCloud](https://www.g2.com/products/surecloud/reviews) | [ServiceNow Governance, Risk, and Compliance (GRC)](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews) |
| --- | --- |
| 4.2/5 (57 reviews) | 4.2/5 (113 reviews) |
| Enterprise | Enterprise |
| 7.7 | 7.7 |
| 9.4 | 8.1 |
| Customer Support (10 all-time mentions) | Workflow automation and integration |

### How do the pricing models of SureCloud and ServiceNow Governance, Risk, and Compliance (GRC) compare?

SureCloud is perceived as a stronger value than ServiceNow Governance, Risk, and Compliance (GRC), with a higher Price/Cost satisfaction score.

- **SureCloud:** In recent reviews, buyers highlight cost-effectiveness and flexibility, with several switching from competitors due to lower costs and customizable features.
- **ServiceNow Governance, Risk, and Compliance (GRC):** Reviewers frequently cite high licensing and implementation costs as a challenge, especially for smaller organizations, and express a desire for alternative pricing models.
- **Switching Reason:** Recent SureCloud adopters mention switching from AuditBoard and other platforms primarily for better pricing and customization.

### What are the best alternatives to SureCloud and ServiceNow Governance, Risk, and Compliance (GRC)?

The top three alternatives to SureCloud and ServiceNow Governance, Risk, and Compliance (GRC) are Optro, LogicGate, and Vanta.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [SureCloud](https://www.g2.com/products/surecloud/reviews) | 4.2/5 (57) | Enterprise | Cost-effective and flexible | Customer Support (10 all-time mentions) |
| [ServiceNow Governance, Risk, and Compliance (GRC)](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews) | 4.2/5 (113) | Enterprise | High licensing and implementation costs | Workflow automation and integration |
| [Optro](https://www.g2.com/products/optro/reviews) | 4.6/5 (1624) | Enterprise | — | — |
| [LogicGate](https://www.g2.com/products/logicgate/reviews) | 4.6/5 (191) | Enterprise | — | — |
| [Vanta](https://www.g2.com/products/vanta/reviews) | 4.6/5 (2711) | Small-Business | — | — |

### Which Enterprise Risk Management (ERM) features should I prioritize when comparing SureCloud and ServiceNow Governance, Risk, and Compliance (GRC)?

Buyers comparing SureCloud and ServiceNow Governance, Risk, and Compliance (GRC) should prioritize Quality of Support, Ease of Use, Workflow Automation, AI Features, and Integration Capabilities.

- **Quality of Support:** SureCloud scores 9.4, ServiceNow GRC scores 8.1.
- **Ease of Use:** SureCloud scores 8.1, ServiceNow GRC scores 7.9.
- **Workflow Automation:** ServiceNow GRC is frequently cited for workflow automation and integration in recent reviews.
- **AI Features:** ServiceNow GRC offers AI Text Generation, AI Text Summarization, and Adaptive Learning, which are not listed for SureCloud.
- **Integration Capabilities:** ServiceNow GRC is highlighted for deep integrations, especially with CMDB and other ServiceNow modules, while SureCloud reviewers mention Jira integration.

### What are the pros and cons of SureCloud vs ServiceNow Governance, Risk, and Compliance (GRC)?

SureCloud's headline strength is its customer support, while ServiceNow Governance, Risk, and Compliance (GRC) is recognized for workflow automation and integration.

- **SureCloud strengths:** Customer Support (10 all-time mentions), helpfulness (12), ease of use (9), intuitive interface (5), and flexibility in customization.
- **SureCloud trade-offs:** Not intuitive (6), limited functionality (5), inadequate reporting (4), limited customization (4), and interface design issues (4).
- **ServiceNow Governance, Risk, and Compliance (GRC) strengths:** Workflow automation, integration with ServiceNow ecosystem, real-time reporting, and comprehensive risk management capabilities.
- **ServiceNow Governance, Risk, and Compliance (GRC) trade-offs:** Steep learning curve, high implementation and licensing costs, and complexity for non-technical users.

### Is SureCloud or ServiceNow Governance, Risk, and Compliance (GRC) better for small businesses?

SureCloud is better suited for small businesses, as ServiceNow Governance, Risk, and Compliance (GRC) is primarily adopted by enterprise organizations and is frequently cited as costly and complex for smaller teams.

- **SureCloud:** Largest segment is Enterprise, but recent reviews highlight straightforward implementation, cost-effectiveness, and flexibility, making it accessible for smaller organizations.
- **ServiceNow Governance, Risk, and Compliance (GRC):** Largest segment is Enterprise, and reviewers consistently mention high costs and complexity as barriers for small businesses.

### Which Enterprise Risk Management (ERM) platform has better integrations?

ServiceNow Governance, Risk, and Compliance (GRC) is favored for integrations, especially within the ServiceNow ecosystem.

- **SureCloud:** Jira integration is mentioned in recent reviews, with 3 all-time mentions.
- **ServiceNow Governance, Risk, and Compliance (GRC):** Reviewers highlight integrations with CMDB, HRSD, and other ServiceNow modules, emphasizing deep platform connectivity and workflow automation.

### How do SureCloud and ServiceNow Governance, Risk, and Compliance (GRC) compare on customer support?

SureCloud leads ServiceNow Governance, Risk, and Compliance (GRC) in Quality of Support by a margin of 1.3 points (9.4 vs 8.1).

- **SureCloud:** Reviewers consistently praise customer support, responsiveness, and a customer-centric approach, with 10 all-time mentions for support and 12 for helpfulness.
- **ServiceNow Governance, Risk, and Compliance (GRC):** Support is described as inconsistent, with some reviewers noting slow ticket resolution and a reliance on documentation rather than direct assistance.

### Which is easier to implement, SureCloud or ServiceNow Governance, Risk, and Compliance (GRC)?

SureCloud and ServiceNow Governance, Risk, and Compliance (GRC) are rated equally on Ease of Setup, both scoring 7.7, indicating parity in implementation experience.

- **SureCloud:** Recent reviews describe straightforward implementation, quick onboarding, and responsive support during setup, with several reviewers noting ease of tailoring to business needs.
- **ServiceNow Governance, Risk, and Compliance (GRC):** Reviewers report a steep learning curve and complexity in initial configuration, especially for organizations new to GRC technology, but some note that setup is easier for those already using ServiceNow modules.

### Which product has better Third Party?

Both SureCloud and ServiceNow Governance, Risk, and Compliance (GRC) are recognized for their Third Party capabilities, with SureCloud receiving more frequent reviewer mentions for this feature.

- **SureCloud:** Third Party is the most frequently mentioned feature, with multiple recent reviews highlighting its effectiveness for vendor assessments, onboarding, and due diligence; reviewers cite strong support and tailored workflows for third-party risk management.
- **ServiceNow Governance, Risk, and Compliance (GRC):** Reviewers mention using the platform for third-party risk posture monitoring and lifecycle management, with integration into broader ServiceNow workflows, but with fewer explicit mentions than SureCloud.

Alternatives

**ServiceNow Governance, Risk, and Compliance (GRC) Alternatives**

 ![Archer](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b09ead1c36668179828abda8c2145ff4/archer-technologies-archer.jpg "Archer")

[
Archer
](/products/archer-technologies-archer/reviews)

 ![Optro](https://images.g2crowd.com/uploads/product/hd_favicon/8097120d5d97da2284759bf528fe5a60/optro.svg "Optro")

[
Optro
](/products/optro/reviews)

 ![Vanta](https://images.g2crowd.com/uploads/product/hd_favicon/2c618c9a5d188e378adf34320cd78e2a/vanta.svg "Vanta")

[
Vanta
](/products/vanta/reviews)

 ![IBM OpenPages](https://images.g2crowd.com/uploads/product/hd_favicon/836e26af0223dcd39231ba7847881ba2/ibm-openpages.svg "IBM OpenPages")

[
IBM OpenPages
](/products/ibm-openpages/reviews)

**SureCloud Alternatives**

 ![LogicGate](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_33cc27d36ee3cc5b0fb173768621ff90/logicgate.png "LogicGate")

[
LogicGate
](/products/logicgate/reviews)

 ![Optro](https://images.g2crowd.com/uploads/product/hd_favicon/8097120d5d97da2284759bf528fe5a60/optro.svg "Optro")

[
Optro
](/products/optro/reviews)

 ![Vanta](https://images.g2crowd.com/uploads/product/hd_favicon/2c618c9a5d188e378adf34320cd78e2a/vanta.svg "Vanta")

[
Vanta
](/products/vanta/reviews)

 ![Workiva](https://images.g2crowd.com/uploads/product/hd_favicon/8845cbdae0f5f9ef98fcde16c1e2f544/workiva-workiva.svg "Workiva")

[
Workiva
](/products/workiva-workiva/reviews)