Submittable Reviews & Product Details

Submittable powers you with tools to launch, manage, measure and grow your grant, giving and volunteering programs, locally and globally. From grants and CSR to awards and scholarship programs, we partner with you so you can start making a difference, fast. The start-to-finish platform makes your workflow smarter and more efficient, leading to better decisions and bigger impact. Easily report on success, distribute funds, prevent fraud and learn for the future—Submittable is flexible and powerful enough to grow alongside your programs. Submittable is used by more than 11 thousand organizations, from major foundations and corporations to governments, higher education, and more, and has accepted over 25 million applications to date, and distributed billions in funding on behalf of customers.

Seller

Submittable

Discussions

Submittable Community

Languages Supported

Arabic, German, English, French, Haitian, Hindi, Italian, Japanese, Kazakh, Korean, Portuguese, Russian, Somali, Spanish, Tagalog, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Overview by

Jen Weber

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

19 months

View More Pricing Information

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User Insights

Average based on 168 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Submittable Integrations

(5)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

Roxsana H.

New Product Program Manager

Enterprise (> 1000 emp.)

6/9/2022

"Thanks Michelle for amazing help for nominating Boniad Ayeneh, a non-profit Org for inclusion"

5/5

What do you like best about Submittable?

Michelle's amazing help responding to all my questions since it was the first time I was nominating an Org. Great support!!! Review collected by and hosted on G2.com.

What do you dislike about Submittable?

Nothing - My review is to thank Michelle Review collected by and hosted on G2.com.

Celeste A.

Advisor

Small-Business (50 or fewer emp.)

2/13/2020

"Streamlined, Straightforward and Clean"

5/5

What do you like best about Submittable?

Ease of use for our grant applicants, reviewers, and grant winners and fast and reliable assistance from the WizeHive support team and help tools. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

When I add a new field to an existing form, having to take an additional step to make the field viewable/editable. Review collected by and hosted on G2.com.

What problems is Submittable solving and how is that benefiting you?

We needed a simpler user interface that identifies for our applicants, reviewers, grant winners, and admins what they've completed, what's due, and when. WizeHive Zengine has done that for us. Affording our Program Management team more time to focus on the communities we serve and understanding the impact of our work. Review collected by and hosted on G2.com.

Verified User in Higher Education

Small-Business (50 or fewer emp.)

5/10/2022

"What a great online submission platform!"

5/5

What do you like best about Submittable?

I like how easy it is to create a form and create reports. The system is easy to navigate and has made our work much easier. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

Would like more newer/different functions. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

12/16/2021

"Great platform, not so great customer support"

3/5

What do you like best about Submittable?

The platform itself has many great features, and it was easy to track utilization from our employees. We immediately put it to use after a weather disaster in our community and had a very successful campaign. It really helped facilitate and enhance our corporate social responsibility initiatives. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

Customer support - it took much longer than was communicated to get the platform up and running. This was 100% because our Account Manager was virtually non-responsive. It would take weeks sometimes to get a simple response to a question so we could get the integration working. Troubleshooting minor issues would take way longer than necessary because no one would reply to questions. Bright Funds would reach out about something we needed to do; we would execute but then wouldn't hear back for at least a week. Typically several weeks. We even tried circumventing our account manager and going through their customer support desk, which did not help. Bright Funds has high potential and could add a lot of value to an organization, but I would not recommend using their platform because the poor customer support rendered it virtually un-usable at times. Review collected by and hosted on G2.com.

Response from Jennilyn Weber of Submittable

edit

Thank you for your thoughtful feedback. The Bright Funds Client Success team strives to provide the highest quality support for our clients every day and we are sorry to hear that we missed the mark for you. We take every piece of feedback seriously and your note has been shared with our team. We regularly provide feedback opportunities through surveys and 1:1 check-ins so that we can continually improve our client experience. Our team takes action on the feedback we receive - we look forward to continuing to hear from you on how we are doing.

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

12/21/2021

"Simple and easy to use"

4/5

What do you like best about Submittable?

It is easy to search for submissions and create lists once you get the hang of the system. Although a simpler program than others out there to manage grants, I found that the benefits of the simplicity were that I was able to handle a lot of the back-end changes myself. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

You have to pay extra to speak to customer service reps, and only a few emails are included in the base plan. The layout of the program could use a designer to help make it a bit more user-friendly. You can tell that the IT department came up with a lot of the layout; some do not make sense in the location to access specific functions. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

8/16/2022

"Easy-to-use grant management tool."

5/5

What do you like best about Submittable?

The platform is user-friendly, and setup was very simple. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

There is a limit on the number of users. Review collected by and hosted on G2.com.

Donna J.

Program Manager

Small-Business (50 or fewer emp.)

7/19/2021

"Bright Funds a Great Partner for Carrying Out Your Nonprofit Mission"

5/5

What do you like best about Submittable?

Bright Funds is a great vehicle for encouraging volunteering and giving back activities and donations to nonprofit organizations. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

The inconsistency of the experience we have each time we enter/record volunteering or donations thru the tool. Review collected by and hosted on G2.com.

What problems is Submittable solving and how is that benefiting you?

We are helping them identify inflexibilities in the tool, as well as inconsistencies in the experience each nonprofit has when navigating the tool. We benefit from the prompt and courteous support we receive each time we reach out for technical support or to understand how to navigate the tool. Review collected by and hosted on G2.com.

Carla B.

Business Manager -Texas Projects

Enterprise (> 1000 emp.)

10/21/2017

"Good tool"

3.5/5

What do you like best about Submittable?

Ability to track project tasks and status with collaboration Review collected by and hosted on G2.com.

What do you dislike about Submittable?

It is only as good as it's programmers and staff that monitor it Review collected by and hosted on G2.com.

Verified User in Performing Arts

Small-Business (50 or fewer emp.)

5/10/2022

"Grant Programs Manager"

2.5/5

What do you like best about Submittable?

The office team seems very kind and I enjoy their webinars. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

We often experience glitches and have had trouble connecting to our tech support. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

12/10/2021

"Grandfathered contract"

2.5/5

What do you like best about Submittable?

Allowing for blind submission for jury review during exhibitions. Easy to assign reviewers and jurors during the processes. makes the administrative tasks easier Review collected by and hosted on G2.com.

What do you dislike about Submittable?

price has gone up greatly since first implemented. We dont feel we could afford the software if we were not grandfathered in under a several year old agreeemnt. Review collected by and hosted on G2.com.