# SPREAD Reviews
**Vendor:** Visiativ  
**Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 5
## About SPREAD
📌 SPREAD : en résumé SPREAD est une plateforme marketing française qui permet aux e-commerçants et retailers d’animer, convertir et fidéliser leurs clients grâce à : • des mécaniques d'acquisition • du marketing automation • des programmes de fidélité et de parrainage • une plateforme de communication multicanale 🎯 Les fonctionnalités de SPREAD Avec SPREAD, vous animez votre communauté, enrichissez votre base client, améliorez votre conversion, fidélisez vos clients et encouragez leur recommandation. Le tout, depuis une interface unique et intuitive. 🎪 Animation marketing • Jeux concours, instants gagnants, quiz, tests, concours photo ou vidéo, chasses au trésor • Plus de 2 000 campagnes animées en 2024, pour plus de 2,5 millions de participants captés ⚙️ Marketing automation • Messages automatisés selon les comportements clients • Exemples : welcome pack, relance panier, scénario de réachat, réactivation client • Les emails automatisés génèrent 70,5 % d’ouvertures en plus et 152 % de clics en plus que les emails classiques 💎 Programme de fidélité • Plus de 20 missions de fidélisation activables • Récompenses sur-mesure : réductions, bons d’achat, cadeaux, contenus exclusifs • Statuts VIP et gestion omnicanale (en ligne et en magasin) • +14 % de clients fidèles en moyenne constatés par nos clients 🤝 Programme de parrainage • Acquisition via la recommandation client • Récompenses pour parrains et filleuls • Relances automatiques, personnalisation simple • Les clients parrainés ont une valeur vie 25 % supérieure à la moyenne 📢 Plateforme de communication multicanale • Newsletters ciblées grâce à la segmentation • Campagnes SMS personnalisées • Pop-ups intelligentes sur votre site • +400 millions d’emails envoyés via SPREAD en 2024 🧠 CRM et segmentation avancée • Centralisation des données clients (CMS, ERP, caisse…) • Création de segments précis pour un ciblage pertinent • Vue 360° sur chaque profil • +16 % de croissance annuelle moyenne des bases CRM 🗺 Une solution pensée pour trois secteurs clés • E-commerce : pilotez l’ensemble du cycle de vie client • Retail : alignez vos campagnes online & en magasin • Tourisme : gardez le lien avec vos visiteurs avant, pendant et après leur séjour 🏆 Ils utilisent SPREAD Plus de 300 marques partenaires : Fnac Darty, Dyson, Wonderbox, Palais des Thés, MÊME Cosmetics, Mon Marché, Blédina, Project X Paris, Doudou et Compagnie, La Plagne, Chamonix… ✅ Pourquoi choisir SPREAD ? • Une seule plateforme pour tous vos besoins marketing • Une solution française, fiable et humaine • Un accompagnement expert, bien au-delà d’un simple outil • Des résultats concrets et mesurables




## SPREAD Reviews
  ### 1. SPREAD: the best software to retain and value our customers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claire D. | Directrice Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2025

**What do you like best about SPREAD?**

Since we started using SPREAD, our loyalty strategy has taken on a new dimension. The customizable missions system allows us to engage our customers beyond the purchase act: participation in surveys, sharing on social networks, and above all, encouraging them to leave reviews on our Google page. This last feature has significantly improved our online visibility and strengthened the trust of new customers.

Setting up the loyalty program was intuitive thanks to SPREAD's user-friendly interface. Our customers particularly appreciate the clarity of the points system and the variety of rewards offered. On our side, we benefit from better segmentation and an in-depth analysis of purchasing behaviors, which allows us to adjust our marketing campaigns in real-time.

Advantages of SPREAD:

- Easy creation of personalized loyalty programs
- Effective encouragement for collecting customer reviews on Google
- Intuitive and pleasant user interface
- Powerful analysis and segmentation tools

And in addition, we can also manage our newsletters, SMS, games and animations, marketing automation, popup display on the site, unified CRM management, etc...

**What do you dislike about SPREAD?**

The multitude of features may require some time to master all the subtleties, but the tool remains very intuitive.

**What problems is SPREAD solving and how is that benefiting you?**

SPREAD solved two major issues for our company:

1. The lack of post-purchase customer engagement
Before SPREAD, once the sale was concluded, we had few levers to maintain a continuous relationship with our customers. Thanks to their gamified loyalty program system, we managed to establish a real dialogue with our community. Our customers regularly return to our site, interact with our content, and feel valued, which has significantly increased our repurchase rate.

2. The difficulty in collecting customer reviews on Google
Obtaining authentic and visible customer reviews was a real challenge. SPREAD allowed us to integrate this request into the customer journey, in a smooth and natural way. Result: our Google rating has climbed, and this translates into better local SEO and an increase in the conversion rate on our site.

What this has brought us:

- An engaged and loyal community
- A better ROI on our marketing campaigns
- A strengthened brand image thanks to social proof
- More online visibility through positive customer reviews

  ### 2. A true lever to engage our community and retain our customers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pauline M. | Responsable marketing digital, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2025

**What do you like best about SPREAD?**

The combination of the power of marketing tools (such as instant wins, customer reviews collection, or the loyalty program) and the quality of support. You can feel that each feature has been designed to boost customer engagement while being accessible. And the team is always there to guide us or help us optimize our campaigns.

**What do you dislike about SPREAD?**

The only small downside is the initial learning curve. The platform is rich, so it takes a little time to master all its subtleties. But once you get started, everything becomes smooth.

**What problems is SPREAD solving and how is that benefiting you?**

SPREAD has allowed us to centralize our marketing animation and loyalty program on a single platform. Before, we were juggling multiple tools to organize a contest, track participations, or reward our loyal customers. Now, everything is consolidated, automated, and much easier to manage.

This saves us valuable time on a daily basis, while allowing us to offer much more engaging experiences for our customers. We observe a clear improvement in engagement on our campaigns and much more effective loyalty thanks to fine segmentation and well-thought-out mechanics.

  ### 3. A comprehensive and engaging French platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julien . | Chef de projet marketing digital, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2025

**What do you like best about SPREAD?**

SPREAD is a true French gem in the field of relationship marketing. We were looking for a solution to engage our online community, and SPREAD quickly became an obvious choice. One of our annual highlights is our Advent calendar, and the platform offers a dedicated mechanism for this, which is fully customizable and very well designed. Our clients love to participate, and it allows us to generate a lot of traffic while strengthening loyalty.

Besides the calendar, we have tested other formats such as contests and quizzes, and each campaign is set up quickly thanks to a smooth interface. The fact that it is a French solution is also a real advantage, especially in terms of support and GDPR compliance.

**What do you dislike about SPREAD?**

Native reporting could be a bit more advanced

**What problems is SPREAD solving and how is that benefiting you?**

SPREAD has allowed us to solve several marketing challenges:

Engage our customers over time through fun campaigns like Advent calendars, games, or referrals.

Easily collect qualified data to better target our actions.

Quickly launch campaigns without relying on IT, with ready-to-use mechanics.

Stay compliant with GDPR, a real advantage for a French solution.

  ### 4. A true marketing control tower

**Rating:** 5.0/5.0 stars

**Reviewed by:** marion . | Head of CRM & Data, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2025

**What do you like best about SPREAD?**

What I appreciate the most is the centralization: CRM, client engagement, email/SMS campaigns, and automation are all brought together in a single platform. We save a lot of time, work as a team on a coherent client base, and can truly orchestrate intelligent journeys without relying on multiple tools. The interface is clear, the segmentation possibilities are powerful, and the SPREAD team is attentive, which makes all the difference.

**What do you dislike about SPREAD?**

There is sometimes a slight lack of flexibility in native reporting. The tables are convenient for daily use, but for more detailed analysis (for example, crossing multiple segments or calculating LTV), we have to export and reprocess in our BI tools. Nothing blocking, but it would be great to have more customization in the dashboards.

**What problems is SPREAD solving and how is that benefiting you?**

SPREAD allows us to bring all these components together in a single interface. We can finely segment, automate campaigns based on behaviors (e.g., re-engage inactive users or reward ambassadors), and regularly engage our base with games, content, or incentives.

  ### 5. Best CRM for small and medium businesses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jagan K. | Graphic designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about SPREAD?**

Unlike others in the market, Spread is very user-friendly and easily monitored. Very neat and clean UI. Best and accurate activity tracker.

**What do you dislike about SPREAD?**

The only issue I have with Spread is, It doesn't have a free version.

**What problems is SPREAD solving and how is that benefiting you?**

Activity Tracking, CRM, Email distribution are the things I used . It worked pretty well for me.



- [View SPREAD pricing details and edition comparison](https://www.g2.com/products/spread-2021-08-13/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+15%3A02%3A10+-0500&secure%5Bsession_id%5D=95139622-31e4-48e1-84a2-fc707e32c32f&secure%5Btoken%5D=2457d80ea9c158be35676cd1b81ce0298312db3b6ae05550c21b220d4854e43c&format=llm_user)
## SPREAD Integrations
  - [PrestaShop](https://www.g2.com/products/prestashop/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)

## SPREAD Features
**Email Marketing**
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses

**Online Marketing**
- Landing Pages and Forms
- Dynamic Content
- A/B Testing
- Mobile Optimized
- Search Tracking and Optimization

**Campaign Creation**
- Templates
- Builder
- Promotion Variety

**Text Messaging**
- Bulk SMS
- Text Scheduler
- Automatic URL Shortening
- Personalization
- Transactional SMS

**Marketing Gamification**
- Templates
- Simultaneous Competitions
- Behaviors
- Rewards
- Customization
- Mobile App

**Design and Customization**
- Pre-Designed Templates
- Pop-Up Types
- No-Code Customization
- Mobile Optimized

**Loyalty Experience**
- Loyalty Engine
- Rewards
- Membership
- Personalization
- Gamification
- Loyalty Cards

**Agentic AI - Gamification**
- Autonomous Task Execution
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Lead Management**
- Marketing Lead Database
- Data Quality Management
- Segmentation
- Lead Scoring and Grading
- Lead Nurturing
- Online Behavior Tracking
- Automated Alerts and Tasks
- CRM Lead Integration

**Distribution**
- Efficiency
- Social 
- Email
- Landing Pages
- Text
- Embedding

**Integrations**
- CRM Integration
- Social Media Integration

**Campaigns**
- Targeting
- Triggered Campaigns
- A/B Testing
- Analytics

**Loyalty Platform**
- Communication Tools
- Customer Relationship Management (CRM)
- Loyalty Analytics
- Localization
- Integrations

**Campaign Management**
- Program Management
- Event / Webinar Marketing
- Calendaring
- Budgeting

**Data Collection**
- Form
- Analytics
- Leads
- User-Generated Content
- Integrations

**Platform**
- Public Leaderboard
- Private Leaderboard
- Analytics

**Integrations**
- CRM/Email Integrations
- WCM Integrations
- E-Commerce Integrations
- Social Media Integrations

**Agentic AI - Loyalty Management**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Social**
- Social Listening
- Social Sharing
- Social Campaigns
- Social Media Engagement
- Social Media Advertising

**SMS Platform**
- Reporting
- Automation
- Text-to-Landline
- Short Codes
- API Integration

**Generative AI**
- AI Text Generation

**Agentic AI - Vulnerability Scanner**
- Autonomous Task Execution
- Proactive Assistance

**Reporting & Analytics**
- Basic Reporting
- Web Analytics
- ROI Analytics
- Revenue Analytics
- SEO / Keyword Analytics

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform**
- Customization 
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Output Document Generation

**Agentic AI - Marketing Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

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