Spotler CRM Reviews & Product Details

Spotler CRM is a user-friendly Customer Relationship Management (CRM) system designed to enhance B2B sales and marketing efforts. It centralises customer and prospect data, providing a comprehensive 360-degree view that enables businesses to streamline processes and improve lead conversion rates. Key Features: Extensive Contact Management: Beyond basic contact details, Spotler CRM tracks all interactions via email, phone, and shared documents, offering a detailed timeline of customer engagements. Pipeline Management: The system allows for easy management of sales opportunities, enabling teams to prioritise, qualify, and visualise sales processes, fostering better collaboration and efficiency. Customisation: Spotler CRM is adaptable to individual business needs, allowing users to add new fields, manage user access, and customise layouts, graphs, and dashboards to align with specific sales processes. Workflow Automation: Automate routine tasks, create workflows, set up automatic follow-ups, and configure notifications to enhance productivity and ensure timely responses. Reporting and Insights: Monitor return on investment (ROI) and make data-driven decisions with comprehensive reporting tools that inform campaign strategies and sales tactics. Integration and Support: Spotler CRM integrates seamlessly with various tools, enhancing its functionality and ensuring a cohesive workflow. The platform is designed to be user-friendly, allowing for immediate and independent use. Additionally, Spotler offers professional services and support, including extensive training and technical assistance, to help users maximise the software's potential. By consolidating customer information and automating key processes, Spotler CRM enables businesses to deliver consistent customer experiences and drive more effective sales and marketing outcomes.

Seller

Spotler Group

Discussions

Spotler CRM Community

Languages Supported

German, English, Dutch, Spanish, Swedish

Solution Type

All-in-One

Overview by

Tom Blijleven

Pricing

Pricing provided by Spotler CRM.

Free

per month

Starter

from $14

per user/ per month

View More Pricing Information

Top-Rated Alternatives

Zoho CRM

4.1/5(2,960)

Salesforce Sales Cloud

4.4/5(27,592)

HubSpot Sales Hub

4.4/5(14,397)

View All Alternatives

User Insights

Average based on 147 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Spotler CRM Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Spotler CRM, and what problem is it built to solve?

Spotler CRM is an AI-powered toolset built to help organisations transform their marketing and service operations. It is intended to help teams access their data, use AI confidently and deliver stronger results in less time.

What languages does Spotler CRM support?

Spotler CRM supports 5 languages: Dutch, English, German, Spanish and Swedish.

What company sizes and industries is Spotler CRM the best fit for?

Spotler CRM is most represented among small businesses, with mid-market teams also present. The industries with the strongest reviewer presence span several business and service sectors.

How long does it take to implement Spotler CRM across a team?

Spotler CRM can be quick to get live, with implementation commonly reported in under a day or within a month. Some teams describe a longer rollout.

What customer support options does Spotler CRM provide, and how do users find the overall support experience?

Support is available through channels including phone, email and chat, with 24/7 live-rep support. The experience is often described as helpful, responsive and able to assist with setup or customisation, though delays and time-zone differences can make help less immediate for some teams.

What is the experience like for teams switching to Spotler CRM from another tool?

Switching to Spotler CRM has often meant moving away from systems that felt too complex, costly or difficult to use, including larger CRM platforms and spreadsheet-based tracking. Its simpler approach to managing contacts, leads and follow-ups can make it easier to get started and keep customer information organised; teams moving from spreadsheets also gain a shared place to track activity.

What features or capabilities could make Spotler CRM even more useful?

Spotler CRM could be more useful with stronger reporting and more flexible dashboards. Users would also benefit from improvements in mobile access, integrations and marketing tools.

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Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

10/20/2016

"It Really Is a "Really Simple System""

4/5

What do you like best about Spotler CRM?

I love the ease of segmenting our contacts when we send out promotions using the Marketing Module. They have it all together with ease of importing data too! Their support is the best! I've always received red-carpet treatment when I've had a question. I've only just begun to see how powerful this system is, but it was named correctly - Really Simple! Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

There's really nothing that I've discovered yet I've disliked. Review collected by and hosted on G2.com.

Recommendations to others considering Spotler CRM:

You get a whole lot of bang for your buck with this company. I did a lot of looking and comparing before deciding to go with them. Their customer service - a very key element with any of these companies - is stellar! The software fit our needs exactly! And the monthly fees are very competitively priced. Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

Segmenting lists easily. I can now do it with lightning speed, and it's done correctly! Review collected by and hosted on G2.com.

Scott C.

Branch Manager

Business Supplies and Equipment

Small-Business (50 or fewer emp.)

10/11/2016

"Great experience with Really Simple Systems CRM."

4.5/5

What do you like best about Spotler CRM?

I like that you can use it for free for 2 users and get a chance to decide if you will like it before upgrading. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

After upgrading so we can add more accounts I like the mail sync option but would really like to see an option that would allow it to log your phone calls from a mobile device. The reporting dashboard is hard to navigate, it could be a little cleaner and more user friendly. It takes too much trial and error to get the reports you want. Review collected by and hosted on G2.com.

Recommendations to others considering Spotler CRM:

An auto sync with the task to calendar would be nice, Remembering to hit the sync tab every time is sometimes hard to do with multiple things going on. Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

Using it for the basic CRM, using the task and activities is the most used part of it. Staying on top of follow ups and prospects. Review collected by and hosted on G2.com.

Verified User in Insurance

Small-Business (50 or fewer emp.)

Originally submitted 10/21/2016

"Easy setup, easy to customize, could use a birthday reminders without having to add it to tasks."

4/5

What do you like best about Spotler CRM?

The ease of customization made it really easy to implement. I am a small business owner and was able to implement the system within one day. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

I dislike the fact that there is not a offline mobile app available for this. I run a lot of appointments in rural areas and a mobile version of RSS would be excellent. Review collected by and hosted on G2.com.

Recommendations to others considering Spotler CRM:

If looking for quick implementation and ease of use. I highly recommend. Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

It was difficult maintain a steady contact with my book book of business. RSS simplified that. I was able to consolidate all my records and communication needs on one platform. Review collected by and hosted on G2.com.

Jonathan H.

Director

Information Technology and Services

Small-Business (50 or fewer emp.)

6/21/2016

"Easy learning curve, excellent freemium model and great support."

5/5

What do you like best about Spotler CRM?

It's all "pay as you go", and you can bolt features on as needed. I wanted something that tells me what, when and how I did something, to whom and when, what the outcome was, and will then nag me to do the next thing. And, for me, RSS does all that perfectly. I went to their first user conference earlier in 2016, and what impressed me greatly was not only how good and enthusiastic the CEO and his staff were, but also the other customers. I'd already experienced support via both phone and email (even though I was on the free plan at the time), and it was nice to actually meet the team for real, and know that they aren't outsourced from some sweatshop in a distant place. It's a UK company with a "proper" UK phone number, although there are support offices in other countries too, to account for the timezones which is good. I was also very pleased to learn that a new quotation module and integration with more third-party vendors (via Zapier) is on the cards for 2017. They also run free webinars which are also recorded in case you can't make it on the day. These are worth watching - I found I was missing several tricks and now get even more out of the system. I'm particularly impressed with the email integration which saves the whole endless copying and pasting debacle. It really is simple, but perfect at what it does. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

All of that said, yes, the interface does look a little tired as of early 2016. However, I've seen the new version which should be launched by late summer 2016 and it's really impressive. They've rewritten it with a responsive interface which works much better than the current version on a mobile. Because the underlying functionality won't be changing significantly, they're going to let users initially choose whether to be "early adopters" of the new interface, which is a nice touch as change sometimes scares people! Review collected by and hosted on G2.com.

Recommendations to others considering Spotler CRM:

Give it a try and watch some of their webinars to get the best out of it. Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

As a micro business owner, I have to do everything from developing to sales and marketing, and I suspect like many geek-run businesses like mine, I love the first part and loathe the latter. I'd found a few tools that do a limited number of things very well and help my business in other ways, like Trello, Toggl, gmail and so on, but I was struggling to find a CRM equivalent. I'd tried a few SAAS cloud solutions that would have been overpriced, and I tried installing a couple of open source solutions like SuiteCRM which proved to be way over the top and bloated for my needs. Finally I hit upon RSS CRM and we were the perfect match. The freemium model is enough to get anyone new to CRM started quickly. Review collected by and hosted on G2.com.

Donald T K.

Principal Wellness Coach

Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

Originally submitted 10/19/2016

"Don's Simple Systems review"

4.5/5

What do you like best about Spotler CRM?

It's free for small businesses like mine! Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

Not too clear on how to use the pipeline filters, but will need to work on that at some point Review collected by and hosted on G2.com.

Martin U.

Sales Manager for the Americas

Consumer Goods

Small-Business (50 or fewer emp.)

10/10/2016

"Really Simple Systems, the Best CRM I have ever used"

5/5

What do you like best about Spotler CRM?

As the name implies, it is in fact, really simple, intuitive and a pleasure to work with. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

A few quirks in English to "American" I would like the zip code field to drop in the state and city, but these are minor Review collected by and hosted on G2.com.

Curt W.

CFO and Equity Partner

Food Production

Small-Business (50 or fewer emp.)

10/19/2016

"Simple and effective CRM"

4.5/5

What do you like best about Spotler CRM?

Quick setup of a new account

Easy to update

Reasonably robust for a free product Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

Can't change or add to an Activity after it's been saved

Reports are pretty limited Review collected by and hosted on G2.com.

Bruce K.

President & CEO

Information Technology and Services

Small-Business (50 or fewer emp.)

10/5/2016

"Simple CRM"

4.5/5

What do you like best about Spotler CRM?

The simplicity of the overall approach to CRM and ease at customization Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

Still too many "corporate" things that make no sense like weighted value, but that's me Review collected by and hosted on G2.com.

Fouad E.

Principal

Architecture & Planning

Small-Business (50 or fewer emp.)

10/7/2016

"Been very positive so far"

4.5/5

What do you like best about Spotler CRM?

It is easy to use and provides good source of info to be able to connect and keep contacting clients. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

Importing data in the system seems difficult Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

10/10/2016

"Helpful Product"

3.5/5

What do you like best about Spotler CRM?

management of contacts, ability to add attachments to files Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

don't like the update button for contact information. It's too easy to forget and then have to reenter it again or lose it if you haven't written it down Review collected by and hosted on G2.com.