Ease of use and functionality. Compares well to Salesforce at a fraction of the cost Review collected by and hosted on G2.com.
The e mail creater piece could be better, too basic with not a lot of options Review collected by and hosted on G2.com.
Last updated: Nov 01, 2026
Ease of use and functionality. Compares well to Salesforce at a fraction of the cost Review collected by and hosted on G2.com.
The e mail creater piece could be better, too basic with not a lot of options Review collected by and hosted on G2.com.
very mobile friendly and customer service gets back to you very quickly. Review collected by and hosted on G2.com.
a little slow sometimes with loading pages with a lot of data. Review collected by and hosted on G2.com.

I loved the fact that as a small business owner, I can have an account for two people for free! The features, reporting, and dashboard are unbelievable for a free CRM! Review collected by and hosted on G2.com.
I dislike the fact that I can't add a third person for free, but I'll take what I can get! Hands-down the best free web CRM! Review collected by and hosted on G2.com.
RSS is very user friendly and the customization that is available has been extremely helpful. I look forward to taking it to the next level as we expand our company. Review collected by and hosted on G2.com.
The time change from west coast to England. 24 hour support would be nice Review collected by and hosted on G2.com.
A great, user friendly CRM that meets your every day needs Review collected by and hosted on G2.com.
There isn't much actually. The system links and displays everything you need Review collected by and hosted on G2.com.

Very intuitive and easy to use and run reports Review collected by and hosted on G2.com.
Confusing which items are limited based on subscription. Review collected by and hosted on G2.com.
Customer service was amazing. Emailed over my contacts and they added them to the system in less than 5 minutes. Review collected by and hosted on G2.com.
nothing so far, other than allowing more accounts on the free version Review collected by and hosted on G2.com.

You can set up an account with 2 users and just a few prospects for very cheap. As your prospect list grows and your sales team grows, you can upgrade a little at a time. This helps keep the application within the company budget. Review collected by and hosted on G2.com.
A little pricey once you have 500+ accounts. Since most accounts are prospects and not clients, we aren't receiving revenue for most of the accounts although we are paying for them. Review collected by and hosted on G2.com.

The system is so similar to other big box systems, effective, easy and at a great price. You can easily work your way through the system without the hassle and confusion of others. The webinars and support provided can't be beat! Review collected by and hosted on G2.com.
Only thing that I see that is missing is if you're using it for a hotel sales purpose there isn't anything in there that allows you to have your meeting room space. If even there was something minimal included for meeting space it would totally ROCK! Review collected by and hosted on G2.com.

Fantastic customer Support.
Ease of use when using day to day and when designing my own pages and pick lists.
As an external Sales Rep it has become a very valuable tool !!! Review collected by and hosted on G2.com.
Although the opportunity Section is great it could be improved if you could copy and paste the lines to produce quotes in an email or document. Review collected by and hosted on G2.com.
Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.
How do you input branch locations of a company. You can't enter the same account name twice.
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