Spotler CRM Reviews & Product Details

Spotler CRM is a user-friendly Customer Relationship Management (CRM) system designed to enhance B2B sales and marketing efforts. It centralises customer and prospect data, providing a comprehensive 360-degree view that enables businesses to streamline processes and improve lead conversion rates. Key Features: Extensive Contact Management: Beyond basic contact details, Spotler CRM tracks all interactions via email, phone, and shared documents, offering a detailed timeline of customer engagements. Pipeline Management: The system allows for easy management of sales opportunities, enabling teams to prioritise, qualify, and visualise sales processes, fostering better collaboration and efficiency. Customisation: Spotler CRM is adaptable to individual business needs, allowing users to add new fields, manage user access, and customise layouts, graphs, and dashboards to align with specific sales processes. Workflow Automation: Automate routine tasks, create workflows, set up automatic follow-ups, and configure notifications to enhance productivity and ensure timely responses. Reporting and Insights: Monitor return on investment (ROI) and make data-driven decisions with comprehensive reporting tools that inform campaign strategies and sales tactics. Integration and Support: Spotler CRM integrates seamlessly with various tools, enhancing its functionality and ensuring a cohesive workflow. The platform is designed to be user-friendly, allowing for immediate and independent use. Additionally, Spotler offers professional services and support, including extensive training and technical assistance, to help users maximise the software's potential. By consolidating customer information and automating key processes, Spotler CRM enables businesses to deliver consistent customer experiences and drive more effective sales and marketing outcomes.

Seller

Spotler Group

Discussions

Spotler CRM Community

Languages Supported

German, English, Dutch, Spanish, Swedish

Solution Type

All-in-One

Overview by

Tom Blijleven

Pricing

Pricing provided by Spotler CRM.

Free

per month

Starter

from $14

per user/ per month

View More Pricing Information

Top-Rated Alternatives

Zoho CRM

4.1/5(2,960)

Salesforce Sales Cloud

4.4/5(27,592)

HubSpot Sales Hub

4.4/5(14,397)

View All Alternatives

User Insights

Average based on 147 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Spotler CRM Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Spotler CRM, and what problem is it built to solve?

Spotler CRM is an AI-powered toolset built to help organisations transform their marketing and service operations. It is intended to help teams access their data, use AI confidently and deliver stronger results in less time.

What languages does Spotler CRM support?

Spotler CRM supports 5 languages: Dutch, English, German, Spanish and Swedish.

What company sizes and industries is Spotler CRM the best fit for?

Spotler CRM is most represented among small businesses, with mid-market teams also present. The industries with the strongest reviewer presence span several business and service sectors.

How long does it take to implement Spotler CRM across a team?

Spotler CRM can be quick to get live, with implementation commonly reported in under a day or within a month. Some teams describe a longer rollout.

What customer support options does Spotler CRM provide, and how do users find the overall support experience?

Support is available through channels including phone, email and chat, with 24/7 live-rep support. The experience is often described as helpful, responsive and able to assist with setup or customisation, though delays and time-zone differences can make help less immediate for some teams.

What is the experience like for teams switching to Spotler CRM from another tool?

Switching to Spotler CRM has often meant moving away from systems that felt too complex, costly or difficult to use, including larger CRM platforms and spreadsheet-based tracking. Its simpler approach to managing contacts, leads and follow-ups can make it easier to get started and keep customer information organised; teams moving from spreadsheets also gain a shared place to track activity.

What features or capabilities could make Spotler CRM even more useful?

Spotler CRM could be more useful with stronger reporting and more flexible dashboards. Users would also benefit from improvements in mobile access, integrations and marketing tools.

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Nicola C.

Small-Business (50 or fewer emp.)

10/29/2020

"Great system, great value and great service!! Highly Recommend"

5/5

What do you like best about Spotler CRM?

The system is really easy to navigate and tailor to our specific requirements. The support is always excellent and staff are always ready to help out and advise where they can. The customisable options have enabled us to tailor the system completely to our needs and the reporting function is great too. We researched a number of CRM's for small business and this was by far the best and great value too. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

I honestly can't think of anything. It does everything we need and more. So glad we found it as much nicer to use and deal with compared to other systems out there. Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

We now record the time spent with our clients more accurately and more speedily. The system has literally saved us so much time in data input, and ensured we no longer miss out on billable time with our clients. We can accurately report on our activity and analyse our contacts. It virtually pays for itself! Review collected by and hosted on G2.com.

Bob N.

Tech lead

Small-Business (50 or fewer emp.)

3/25/2021

"Budget friendly CRM"

4/5

What do you like best about Spotler CRM?

Really Simple Solutions is a adequately functional CRM at a budget price. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

As with any CRM, there is a learning curve and I'm not exactly sure how to overcome that. Review collected by and hosted on G2.com.

Recommendations to others considering Spotler CRM:

If your organization is on a tight budget, this CRM is well suited to meet your needs. Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

We're using Really Simple Solutions to manage our contact database. We're able to share information across our organization which affords transparency with tasks and contacts. Review collected by and hosted on G2.com.

Response from Helen Armour of Spotler CRM

Thanks for your feedback. If you've not attended one already, you'll find our regular live webinars the best solution to understanding the CRM functionality and discover best practice.

See how Spotler CRM improved

Verified User in Veterinary

Small-Business (50 or fewer emp.)

6/3/2021

"User friendly, fast, all choices are logical and simple"

5/5

What do you like best about Spotler CRM?

Activities, ease of use, Easy lookup of accounts Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

I would like an app, Would like to go back to the exact space I am in after reviewing an account rather than it goes back to the beginning Review collected by and hosted on G2.com.

Vonchella S.

Enrollment customer Service Supervisor

Enterprise (> 1000 emp.)

6/3/2021

"I have used RRS on a daily basis and it has helped me connect with a lot of students and colleagues"

5/5

What do you like best about Spotler CRM?

I love the way you can see what others have said to the students Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

I dislike that you can't call from the system. Review collected by and hosted on G2.com.

Recommendations to others considering Spotler CRM:

People who are looking into really simple systems should know it is an easy-to-use system. Also, reaching out to students is a breeze with this system. Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

The problem that RRS is solving communication issues and guessing when it comes to the student. Review collected by and hosted on G2.com.

Michelle G.

Small-Business (50 or fewer emp.)

8/26/2020

"Fantastic system for Not-for-Profit sector"

5/5

What do you like best about Spotler CRM?

It truly is its name - really simply and easy to use!

It is very easy to design the system to fit your company's needs. Great to be able to adapt it to suit our charity and its reporting requirements. Much cheaper and easier to use than other not-for-profit CRMS and that is exactly what our industry needs - to save costs and helps us run as effectively as possible!

It is very user friendly and easy to build the reports you need.

Customer support is also fantastic.

Show Less Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

It's ability to connect to other software e.g Campaign Monitor etc can be a little clunky. With more time and effort, am sure it could be sorted with Customer Support. Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

Its made it much easier for us to report figures to the Management Team and Board. We can now forecast income more accurately. Great to also be able to schedule activity against each supporter and reminders set. Assists in us providing quality supporter engagement and therefore increasing fundraising income. Review collected by and hosted on G2.com.

Simon B.

Director - Lead Consultant

Small-Business (50 or fewer emp.)

11/9/2020

"The highly customisable CRM System"

4.5/5

What do you like best about Spotler CRM?

I've been with RSS for about 5 years now! Initially when I started I was looking for something that would help me with my workflow management, and act as a collation point for my customer data. I had been growing and I couldn't keep on top of everything with my spreadsheets. The one thing I liked best was that to a certain extent I could set up the tasks to be whatever I wanted. I was able to initially set it up to track my clients from simple leads all the way through to completion of a project and paying a fee to a referral source, before starting again on a new project. We don't use all of the functionality and it is only now that I am beginning to use the marketing piece of the RSS System. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

There's not a huge amount to really dislike! If I had to say anything it might well be that I spend most of my time in my e-mails, it would be really useful of the tasks that were showing in RSS could be showing in my Tasks in Outlook! Review collected by and hosted on G2.com.

Recommendations to others considering Spotler CRM:

Be sure of your use case, what do you want to get from it? Check out the bolt ons. If you are a small business and starting up, RSS can really grow with your business, with the free for life option if you have less than x clients. We've got a small number of users Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

As I said, I use it mainly as a workflow management tool, but now I am looking at beginning to scale the business further so I'm just about to start using the marketing system and transfer a lot of data over from Mailchimp. Having everything under one roof, i hope is going to bring some significant benefits. Review collected by and hosted on G2.com.

Response from Helen Armour of Spotler CRM

Simon, thanks for the review. Glad to hear to CRM is working well for you. FYI you can sync your tasks to your Outlook Calendar and we will shortly be releasing new functionality to update this.

See how Spotler CRM improved

Paul R.

Territory Manager

Small-Business (50 or fewer emp.)

11/3/2020

"Simple, effective and easy to use!"

5/5

What do you like best about Spotler CRM?

The ease of navigation and usable tools makes this suitable for small and larger users. The ability to upload/drag and drop documents into the system is simple and swift. Adding data is very simple with easy menus. Customer accounts have selectable data fields so can be as little or as much as is needed. Numerous tools available to help manage customer database. Simple link to email navigation and document share a real plus. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

I'd be looking to find something to see any real downside so I feel I won't add anything significantly negative. One minor point may be to make the downloading and presentation of reports a little more user-friendly and easier to navigate. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

3/25/2021

"Good entry level CRM system"

4/5

What do you like best about Spotler CRM?

The ability to customize to our unique situation is nice - and relatively easy. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

Integration into Gsuite isn’t intuitive at all. Still can’t figure out how to get my calendar integrated. Review collected by and hosted on G2.com.

Recommendations to others considering Spotler CRM:

Put the work in customizing it - it makes it so much better. Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

Tracking connections and contact points across multiple members of the team is great. And it is a passible project management tool for sales (no need for an Asauna type product for that team) Review collected by and hosted on G2.com.

Response from Helen Armour of Spotler CRM

Thanks for your feedback. Do get in touch with our support team for help in getting up your calendar support@reallysimplesystems.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

3/25/2021

"Perfectly Simple!"

5/5

What do you like best about Spotler CRM?

RSS is intuitive and easy to use. Little training is required to get users using the system. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

Sometimes I find the Settings sub-system to be a bit confusing, but not a major issue. Review collected by and hosted on G2.com.

Recommendations to others considering Spotler CRM:

The best system is the one that gets used. I found RSS to be exactly simple and useful without being confusing. Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

It allows me to manage all my contacts and corresponding documents in an easy interface. It allows me to better manage my info. Review collected by and hosted on G2.com.

Response from Helen Armour of Spotler CRM

Thanks for the feedback. Great to hear the system is working well for you and that your team are using it! We are looking at some tweaks to our Settings pages to help make these easier to use.

Martin B.

Small-Business (50 or fewer emp.)

11/6/2020

"Really Simple Systems CRM, Really easy to use and very affordable"

4/5

What do you like best about Spotler CRM?

Really Simple CRM does as it is described, it is a very easy to use CRM with a design and usability that would meet most Sales Teams Requirements Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

It would be better if I could integrate the CRM into Outlook as it would add to it ease of use on a daily bases and would give another way of seeing upcoming tasks that are created in RSS Review collected by and hosted on G2.com.

Recommendations to others considering Spotler CRM:

If you are looking for an easy to use and manage CRM with all the requirements need for Sales functions. Review collected by and hosted on G2.com.

What problems is Spotler CRM solving and how is that benefiting you?

We use RSS CRM for keeping a track of all Sales Requirements, Enquires, Calls, Meeting and Quotation Tracking Review collected by and hosted on G2.com.

Response from Helen Armour of Spotler CRM

Hi Martin, many thanks for your comments. You can currently sync your tasks to your Outlook Calendar but we will shortly be releasing a new integration feature with Microsoft 365. Watch out for the updates!

See how Spotler CRM improved