--- title: Splashtop Remote Access Reviews meta_title: 'Splashtop Remote Access Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 517 reviews by the users' company size, role or industry to find out how Splashtop Remote Access works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 517 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Splashtop Remote Access Reviews **Vendor:** Splashtop Inc. **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 4.8/5.0 **Total Reviews:** 517 ## About Splashtop Remote Access Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get seamless access to files and applications, while enabling IT administrators to centrally deploy and control permissions, ensuring both efficiency and security. Key features include: File Transfer Remote Reboot Remote Print Multi-to-Multi Monitor User role and access management Chat (in-session and outside-session) Share screen via weblink Remote reboot and Wake-on-LAN Session recording Two users in one computer Remote stylus USB device redirection Mic passthrough Ultra high-quality audio (256k or 384k) YUV 4:4:4 (Better color accuracy) SSO Integration Granular Permissions and Scheduled Access Android/IoT Unattended Access APIs, IP Whitelist, Connector ## Splashtop Remote Access Pros & Cons **What users like:** - Users value the **ease of use** of Splashtop, making it perfect for customer support and novice users alike. (61 reviews) - Users value the **easy setup** of Splashtop Remote Access, making it a seamless choice for efficient remote access. (35 reviews) - Users value the **convenient remote access** of Splashtop, enabling easy connection to their office from anywhere. (25 reviews) - Users love the **easy access** to their PCs anywhere, allowing efficient remote assistance and productivity. (19 reviews) - Users highlight the **efficiency of remote support** , enabling seamless assistance and saving valuable time across the organization. (19 reviews) - Simplicity (19 reviews) - Users appreciate the **easy access** of Splashtop Remote Access, enjoying seamless transitions between Windows and Macintosh systems. (18 reviews) - Users commend the **affordable pricing** of Splashtop Remote Access, finding it excellent value for robust features. (17 reviews) - Reliable (17 reviews) - Remote Control (16 reviews) **What users dislike:** - Users face **remote access issues** due to tedious user management and dependency on stable internet connections, impacting performance. (22 reviews) - Users experience **connection issues** with Splashtop, facing lag and dropped sessions due to unstable internet quality. (13 reviews) - Users face **feature limitations** with unattended access and compatibility issues, affecting their overall experience with Splashtop. (8 reviews) - Users find Splashtop Remote Access **not user-friendly** , citing confusing plans and intrusive update prompts disrupting their experience. (7 reviews) - Users experience **slow performance** with Splashtop, facing lag and disconnections during remote access sessions. (7 reviews) - Improvement Needed (6 reviews) - Users find the **pricing steep** , limiting access to essential features and making alternatives more appealing. (5 reviews) - Users face **limited compatibility** issues with other tools and device support, affecting overall functionality and ease of use. (5 reviews) - Limited Features (5 reviews) - Users experience **slow loading** times that hinder productivity and lead to frustrating lag during remote sessions. (5 reviews) ## Splashtop Remote Access Reviews ### 1. Easy and safe remote access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Splashtop Remote Access?** I use Splashtop to connect to my office computer from anywhere. It is such a time saver and works consistently well. Reliable and easy to use. **What do you dislike about Splashtop Remote Access?** No complaints. I've never had a problem using Splashtop. Can't comment on customer service because I have never had to use them. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop allows me to work from anywhere, anytime. Super convenient and efficient. ### 2. A real game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Amy B. | Office Manager; payroll administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Splashtop Remote Access?** Splashtop makes it easy for me to assist my clients in real time. I work with several people who struggle with technology; Splashtop allows me to log in and handle issues for them quickly and without frustration. It's easy to install and I especially like being able to transfer files and print directly from my client's computer. **What do you dislike about Splashtop Remote Access?** I have been using Splashtop for several years and I have no complaints. If you do run into issues, support is quick and thorough. **What problems is Splashtop Remote Access solving and how is that benefiting you?** When a client calls with a question, usually involving QuickBooks, I can jump on and see exactly what the problem is. I can walk them through it or fix it directly. Before Splashtop there would be a lot of frustration trying to talk someone through an issue; especially with my older clients. ### 3. AMAZING service for a great price! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Splashtop Remote Access?** We've been using Splashtop Business for over 10 years. It is a reliable and affordable product that allow me to share my computers with my remote employee. I also access my main business computer while I'm traveling. I marvel every day about how awesome this product works. I switched from gotomypc and I've never looked back. **What do you dislike about Splashtop Remote Access?** I have no complaints about this product. It fits my needs and is so affordable! **What problems is Splashtop Remote Access solving and how is that benefiting you?** Allows my remote employee to access our office computers from home. Allows myself to access my office computers from home on the weekends. We use a laptop with a local - not cloud based medical software program and Splashtop allows my staff, including myself, to access this computer remotely. ### 4. The best remote in software **Rating:** 5.0/5.0 stars **Reviewed by:** Bryson J. | It Manager (co-owner), Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Splashtop Remote Access?** Easy way to see all computers connected at one transfer files without having to remote in fully to the computer **What do you dislike about Splashtop Remote Access?** Nothing I could dislike about it works amazing **What problems is Splashtop Remote Access solving and how is that benefiting you?** Helping my DJs when they are at event and have issues I can remote in to help them and show them what to do ### 5. Splashtop works well for us **Rating:** 4.5/5.0 stars **Reviewed by:** Stu B. | Station Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Splashtop Remote Access?** It works much more often that Teamviewer did. We had a lot of issues with Teamviewer and they seemed to not care. I have had no problems with Splashtop. Good customer support. **What do you dislike about Splashtop Remote Access?** It is easier to type on you local desktop and cut and paste copy to the remote. It is hard to see your mouse curser. We did not get a notification to renew. When we did, for some reason we are now getting a lot of email. Including emails to do surveys like this. **What problems is Splashtop Remote Access solving and how is that benefiting you?** I run a radio station. I can update weather and other time oriented material without physically going to the station. ### 6. Great features and support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2024 **What do you like best about Splashtop Remote Access?** I use Splashtop on an almost daily basis to remote into both Windows and Mac systems. The Splashtop streamer is very efficient, allowing high-quality remote desktop sessions. This is so good that you can watch a video (e.g., YouTube) over a remote connection with little to no degradation in quality. I use a mix of Windows and MacOS systems, and the support for both the streamer (target system) and the client is great on both. I have also used the Linux streamer. It is good, but probably a step or two behind the Mac and Windows streamers. Setting up Splashtop is a breeze. You can effortlessly create a package from your online account, which can then be downloaded to the system you wish to remote into. This streamlined process makes setup a turnkey operation, eliminating any potential headaches. Security is always a factor when opening up remote access to systems. Splashtop provides two-factor authentication (2FA) out of the box. I highly recommend turning this on. I hope that Splashtop expands the available factors in the future (Passkeys, FIDO2/Yubikeys). **What do you dislike about Splashtop Remote Access?** The biggest frustration I have with Splashtop is the access model. I work from various laptops and desktop systems. If I leave a connection open on my desktop during the day and then I am working from my laptop, I cannot open a connection. I have to go in and force a disconnect of the existing system. It would be nice if it would just connect and allow the second connection, but I am assuming this breaks the Splashtop licensing model. An alternative would be to make it a one-step process, where connecting to a system that already has a connection would prompt you to disconnect the other session (instead of having to go into settings and force the disconnect and wait for it to happen). I can live with the Splashtop subscription's 10-host limit. I would just like to see a better solution for accessing those 10 hosts from different systems. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Access to lab machines (headless) Windows Server and MacOS. ### 7. Great Solution for Remote Access **Rating:** 5.0/5.0 stars **Reviewed by:** Josh J. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Splashtop Remote Access?** Easy to use, wide range of compatibility, versatile with wide range of resolutions, great security options, great management of access by user and device, ease of implementation, pricing. **What do you dislike about Splashtop Remote Access?** Not run into anything I can say I dislike. **What problems is Splashtop Remote Access solving and how is that benefiting you?** We have a Windows 10 endpoint environment and we needed the ability for employees to safely remote work. We assign them there device or a virtual machine we setup, then they can remote in, access network resources, and still be secure. The user essentially has the same access remote as if they were sitting at their PC. The also have audio AND mic passthrough so users can remote use an internal phone app which was great. ### 8. Essential **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Splashtop Remote Access?** After an accident left me with long-term injuries that make walking painful, I subscribed to Splashtop Business. There’s only room for my desktop PC on the other end of the house, but I can access it from my small-capacity bedside laptop. Now I can use the desktop PC via my laptop and work more comfortably. Besides being able to work from home, our family PC is on the lower level of our home. I can keep an eye on what the kids are doing on that PC even though I can't be down there with them. I only needed Tech support once and they were very helpful when I needed them. I use Splashtop almost every day and don’t know what I’d do without it. **What do you dislike about Splashtop Remote Access?** Haven't found anything to dislike about Splashtop Business. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Easy to access other computers in the house, and makes it possible to work from home. ### 9. Best remote connection ever **Rating:** 5.0/5.0 stars **Reviewed by:** Vladimir T. | technician, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Splashtop Remote Access?** Easy and fast connection, very good price **What do you dislike about Splashtop Remote Access?** everything ok, no dislike, only 10 PC available **What problems is Splashtop Remote Access solving and how is that benefiting you?** back up for customer ### 10. Awesome Remote Software **Rating:** 5.0/5.0 stars **Reviewed by:** Delwyn C. | Owner, amateur radio station, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2024 **What do you like best about Splashtop Remote Access?** Love to smooth remote operation from PC to PC, Macbook to PC and phone to PC. Fast and no lag time delays and hardly any crashes. **What do you dislike about Splashtop Remote Access?** Adding other devices links on the website difficult to find to "add computers." **What problems is Splashtop Remote Access solving and how is that benefiting you?** Access remote laptop for ham radio operations while I'm away from home. ### 11. Splashtop - A Great solution **Rating:** 4.5/5.0 stars **Reviewed by:** William J. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Splashtop Remote Access?** The fact that I can reboot into Safe Mode and resolve driver issues. Also the fact that it creats a software VPN is great for employees to be able to access their workplace workstation from their home systems. It is eaasy for Clients to use. It is easy to install and support customers . I use Splashtop weekly and often daily. It is easily integrated in to the rest of the system setup. **What do you dislike about Splashtop Remote Access?** I can't think of anything from a downside perspective except the pricing structure as compaired to the orgiinal pricing modle from long ago. I have been using Splashtop for close to 10 years now. **What problems is Splashtop Remote Access solving and how is that benefiting you?** I'm not haveing to use RDT to support Clients. The security of Splashtop is excellent especially compared to MS RDT. ### 12. Lifesaver **Rating:** 5.0/5.0 stars **Reviewed by:** Susan L. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Splashtop Remote Access?** Splashtop is so easy to use. It is dependable. I am always so grateful that I can count on it to allow access to my business accounts when I am away from my desktop. Being able to do so has gotten me out of a couple of jams. I love the access to information no matter where I am. **What do you dislike about Splashtop Remote Access?** The only problems I have run into is connectivity which is not a Splashtop problem, but a problem with rural internet services. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Getting access to information no matter where I am. ### 13. Great Tool for remote work! **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie M. | Administrative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Splashtop Remote Access?** I like the ease of use and the value. It is easy to find a fairly priced and feature-rich option for my business. It takes the stress and guesswork out of working remotely. **What do you dislike about Splashtop Remote Access?** I have had technical glitches usually due to firewall/security settings **What problems is Splashtop Remote Access solving and how is that benefiting you?** I have a FT job where I occassionally need to remotely access my computer and a PT job that requires weekly access to a different computer and I use Splashtop for both! It is an all-encompassing solution for me. ### 14. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jarrad M. | Freelance Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Splashtop Remote Access?** Its affordable and has excellent support **What do you dislike about Splashtop Remote Access?** I have been using for one month and have no dislikes abouth the softwear **What problems is Splashtop Remote Access solving and how is that benefiting you?** Being able to access my PC remotely ### 15. A Great Product at a Fair Price **Rating:** 5.0/5.0 stars **Reviewed by:** Robert G. | Business and Real Estate Investments, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Splashtop Remote Access?** Splashtop Business Access is reliable and performs very well. I use it a couple of times a month whenever the manager of my retail store gets confused. I needed customer support only once, and the rep was very helpful. **What do you dislike about Splashtop Remote Access?** There's nothing I dislike. It's a great product. Maybe just a few parts of the configuration UI could be clearer. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Reduces the need for outside corporate tech support. ### 16. Excellent tool for secured access for vendors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Splashtop Remote Access?** Providing a flexible solution that meets business needs for secured access. Granular access policies can be granted per user. Also, it's very user friendly for the admin. Implementation is very easy. Customer support team is very responsive. We use it frequently as there are many requirements within our company. **What do you dislike about Splashtop Remote Access?** The product works well with no weaknesses. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Secured access for vendors without concern for external breach. ### 17. Great remote access software, very stable, good price as well **Rating:** 5.0/5.0 stars **Reviewed by:** Charlie G. | IT Service Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Splashtop Remote Access?** Stable, resonable prices, good support. All ways to improve them products. **What do you dislike about Splashtop Remote Access?** We have been using Splashtop Business for almost a decade. We have never got any issues with them. Great products. Anything we dislike them? I know them can't make it free. **What problems is Splashtop Remote Access solving and how is that benefiting you?** As an IT support company, we need constant remote access to our customers computers. Splashtop Business access takes care of it perfectly. ### 18. Great Product Great Price **Rating:** 5.0/5.0 stars **Reviewed by:** Ed S. | Director of IT, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2024 **What do you like best about Splashtop Remote Access?** It is super easy to setup and use. It is inexpensive. It wroks great when doing support from iPhone or iPad. **What do you dislike about Splashtop Remote Access?** It could use more features. That is about it. **What problems is Splashtop Remote Access solving and how is that benefiting you?** It gets the job done, on a budget. It is fast and always connects. ### 19. Splashtop. My choice for remote support **Rating:** 5.0/5.0 stars **Reviewed by:** Bobby W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2019 **What do you like best about Splashtop Remote Access?** Splashtop is my go to for remote support. I have a link on my website so the customer can easily download the application. It is fast and at the price there is no comparable product. **What do you dislike about Splashtop Remote Access?** I would like see a branded version but at the price I am ok without it. **What problems is Splashtop Remote Access solving and how is that benefiting you?** It provides me the unattended support of my customers who have support contracts. ### 20. Reliable and cross platform compatible makes it a winner. **Rating:** 5.0/5.0 stars **Reviewed by:** Roger M. | Sole Proprietor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Splashtop Remote Access?** I like that I can access Windows, MacOS, and Linux computers using just one pane of glass. It is very easy to use and is secure by several measures. **What do you dislike about Splashtop Remote Access?** Creating a deployment package has room to be improved for easier flow. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Knowing that I can securely and quickly access headless servers or custom computers make remote support a breeze. ### 21. CAD Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Lucas W. | Senior Civil Designer \ CAD Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Splashtop Remote Access?** Splashtop allows me to access coworkers laptops remotely so I can schedule cad updates during their off time to avoid disruptions in their work day. **What do you dislike about Splashtop Remote Access?** Not neccasarily a amoNot necessarily a “dislike” because this is an included feature that just only works most of the time. Sometimes when I remotely restart a colleagues laptop I will not regain the Splashtop connection and then will be stuck to finish the update until the user can restart their pc for me. unt ammount **What problems is Splashtop Remote Access solving and how is that benefiting you?** Allows me to remotely install software on a colleague's computer while they are away. ### 22. Seamless Software: Affordable, User-Friendly, and Feature-Rich! **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren C. | Master Virtual Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Splashtop Remote Access?** An affordable, convenient, user-friendly option! Extremely easy to download, implement, and integrate. It connects quickly and I love the amount of options and features that I have at my disposal! I have been a user for over a year and have run into no issues using this software. **What do you dislike about Splashtop Remote Access?** Nothing that I dislike up to this point! **What problems is Splashtop Remote Access solving and how is that benefiting you?** I work remotely as a subcontractor for a company and I use Splashtop to access my boss' computer so I can get access to her files when she is unavailable or to provide her with tech support. ### 23. Great for remote work and support **Rating:** 5.0/5.0 stars **Reviewed by:** Mel B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Splashtop Remote Access?** Ability to eaily connect clients to provide support to them that they can see what you are doing. Also use it to remotely work from home on my office systems. **What do you dislike about Splashtop Remote Access?** Reminding clients to keep the streamer running **What problems is Splashtop Remote Access solving and how is that benefiting you?** Support to clients since you can see what they have done and show them how to correct it. ### 24. Splashtop Business is Instrumental to our Company **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah G. | Corporate Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Splashtop Remote Access?** Ease of set up and use for our entire staff - We utiilize Splashtop for all of our events and the ease of integration to Facebook is a breeze. **What do you dislike about Splashtop Remote Access?** We have not encountered any issues so far. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Allows us to reach our customers, sponsors and followers with ease ### 25. I tell everyone to use Splashtop, it's so easy and does what it needs to do! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica Kay M. | Marketing and Communications Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Splashtop Remote Access?** I love being able to access my "big" laptop that's plugged into backup drives or my Stable Diffusion computer from my little Netbook while I watch TV... or check on my Stable Diffusion computer from my phone while I'm on a walk. **What do you dislike about Splashtop Remote Access?** The mobile app is a little small and not as intuitive as the desktop app **What problems is Splashtop Remote Access solving and how is that benefiting you?** It is allowing me to access all three of my computers and occasionally my work computer from any device. ### 26. Easily, the best remote program there is! **Rating:** 5.0/5.0 stars **Reviewed by:** Vin C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Splashtop Remote Access?** After using and trying all the other remote programs available I find Splastop to be the most robust, feature rich, secure and easy to use, including mobile app, that there is. I couldn't run my business without it! I use it every single day both from my PC's and my phone. **What do you dislike about Splashtop Remote Access?** I wish that IOS version would support conncurrent connections like in the Desktop. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Resolving client issue remotley. ### 27. Allows me tp work in my office remotely as of I was there **Rating:** 5.0/5.0 stars **Reviewed by:** Paul H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2024 **What do you like best about Splashtop Remote Access?** It allows mr to go on road and not miss anythng happening in office including who is calling. **What do you dislike about Splashtop Remote Access?** No problems. Settings for full screen make it alpear like I am in my office. **What problems is Splashtop Remote Access solving and how is that benefiting you?** It allows me access to my CRM and computer in office when i am not there. I can even open uo sone apps that need sound and I can hear it while away. ### 28. Best remote access tool I have used for PCs **Rating:** 4.5/5.0 stars **Reviewed by:** David S. | Presdient, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Splashtop Remote Access?** Splashtop is easy to use supports multiple monitors and provides excellent value. Much better value than gotomypc and more stable than remotepc. It is easy to install and use. I use it whenever I am out of the office and it has been flawless. **What do you dislike about Splashtop Remote Access?** There is nothing I dislike. Support has been excellent, product is stable and cost effective. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Access to my PC when I am out of the office. ### 29. The best product to access other computers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2019 **What do you like best about Splashtop Remote Access?** Splashtop Business allows me to fully access and control 8 other computers (iMac, MacBook, Windows, POS). It is easy to install, very stable and allows full control. I have used other similar systems, but Splashtop has been the most user friendly and powerful system of them all. I use Splashtop 24 hours/day on some applications (security) and every day on all others. **What do you dislike about Splashtop Remote Access?** I would change nothing about SPLASHTOP system. **Recommendations to others considering Splashtop Remote Access:** Do not fail to try this product. It will be easy to use and cost effective. **What problems is Splashtop Remote Access solving and how is that benefiting you?** I can access and help my remote employees when they have computer issues, and process delicate reports like payroll remotely. ### 30. Very fast and reliable service. **Rating:** 5.0/5.0 stars **Reviewed by:** Eugene Z. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Splashtop Remote Access?** Speed and stability of connection. Easy access. **What do you dislike about Splashtop Remote Access?** Computers updates (Windows andMAC OS) can be added. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Easy remote access to the customers PCs. ### 31. Lifesaver for remote access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Splashtop Remote Access?** Splash top is simple and quick to use giving access to remote computers in a matter of seconds. **What do you dislike about Splashtop Remote Access?** If the remote computer has two screens, you may not see everything you are looking for immediately. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Many times there are files on work computers that I need access to as I work remotely and Splashtop Business is an excellent way to view, edit and transfer files to my remote location. When files on the work computer need to be edited, reclasified or moved, to be able to make those adjustment from another location is a great asset. ### 32. Excellent connections **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Splashtop Remote Access?** Having the ability to connect and conduct business using Splashtop is great. Cost is acceptable for the convenience. **What do you dislike about Splashtop Remote Access?** I don't have a dislike about Splashtop. It meets all my needs. **What problems is Splashtop Remote Access solving and how is that benefiting you?** The ability to connect to my office computer to conduct business is simple. ### 33. Works great remotely - I use when I am out of town and need to access my work remotely **Rating:** 5.0/5.0 stars **Reviewed by:** Jayne M. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2024 **What do you like best about Splashtop Remote Access?** It's just like being at my desk for working remotely. **What do you dislike about Splashtop Remote Access?** I can't say I dislike anything at this point **What problems is Splashtop Remote Access solving and how is that benefiting you?** I can keep up to date with work when not in the office ### 34. Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Splashtop Remote Access?** It is very easy to use, reliable and a good value. **What do you dislike about Splashtop Remote Access?** Lots of updates which slow down the process sometimes **What problems is Splashtop Remote Access solving and how is that benefiting you?** It saves lots of time and money to myself and my customers ### 35. Excellent access **Rating:** 5.0/5.0 stars **Reviewed by:** Todd B. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Splashtop Remote Access?** I can access my office computer from my laptop, cellphone or iPad. **What do you dislike about Splashtop Remote Access?** Occasionally it's a bit slow but that could be a result of my internet provider **What problems is Splashtop Remote Access solving and how is that benefiting you?** I can be anywhere and access my business ### 36. HEY LOG ME IN: BYE! **Rating:** 5.0/5.0 stars **Reviewed by:** Ian a. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2019 **What do you like best about Splashtop Remote Access?** Splashtop is a great product at a great price **What do you dislike about Splashtop Remote Access?** Haven't found a single issue with the product yet! **What problems is Splashtop Remote Access solving and how is that benefiting you?** Convenient remote access to my work computer for hundreds less than the competitor! ### 37. Use it everyday **Rating:** 4.5/5.0 stars **Reviewed by:** Chet P. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Splashtop Remote Access?** Have no troubles accessing my work computer from home with ease. Works great !!! **What do you dislike about Splashtop Remote Access?** What's not to like, everything works great **What problems is Splashtop Remote Access solving and how is that benefiting you?** Helps me access and change files on work computer ### 38. SpotOn **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Splashtop Remote Access?** Easy accessibility to computers, ease in use. **What do you dislike about Splashtop Remote Access?** The Printer feature doesn't always work and I've had to have it reset several times. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Saves time, allows for seamless workflow ### 39. Solid remote access software. Better than Teamviewer, not quite as good as Connectwise. **Rating:** 4.0/5.0 stars **Reviewed by:** Isaac G. | Technology Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Splashtop Remote Access?** The SOS help link you can send out for one time access was huge. Also integration with RMM's like Atera was a plus. Solid software, decently relaible and good for "headless" connections to servers or desktops. **What do you dislike about Splashtop Remote Access?** We seemed to lose connection when performing a reboot. We switched to Connectwise which seemd more reliable. **What problems is Splashtop Remote Access solving and how is that benefiting you?** It affordably provided a solution to connect to remote users and servers. ### 40. SplashTop: The Convenient Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Chris J. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Splashtop Remote Access?** SOS - The ability for me to have someone go to a web browser and use the easy SOS installer helps a lot when it comes to clients that are not in our system already, or for residential clients who dont want us monitoring the computer, but may need help every now and again. **What do you dislike about Splashtop Remote Access?** Outdated - I feel like Splashtop Business is a little outdated. The majority of RMM tools now have many more features and functions that you can use on the client computer. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop Business allows me to use Splashtop SOS which is very helpful in making it easy for a client to install and setup without walking through in depth details. ### 41. Easy to get up and running **Rating:** 4.5/5.0 stars **Reviewed by:** Laura` S. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2019 **What do you like best about Splashtop Remote Access?** It is easy to get up and running when you have a limited amount of time to get it done. The app tends to stay connected, even when internet is sometimes spotty. **What do you dislike about Splashtop Remote Access?** Would like to be able to share the one user with another person when not using it myself. This is not brought out and explained in the usage page up front; but more money is required if you want to add another user on the same account, but by adding tech support it is made to seem a little cheaper, but it's not, unless you're adding multiple users. It's better to just add a separate account if you're only adding one. **Recommendations to others considering Splashtop Remote Access:** I'd recommend using Splashtop Business Access **What problems is Splashtop Remote Access solving and how is that benefiting you?** Training someone to use our order entry system and it helps that I can be at home or at another location while doing it. ### 42. Quick no-code application with great features and support. **Rating:** 5.0/5.0 stars **Reviewed by:** Ed C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Splashtop Remote Access?** Easy setup. Very intuitive. Quick access to remote computers. **What do you dislike about Splashtop Remote Access?** Sometimes confusinhg to get remote computer set up. **What problems is Splashtop Remote Access solving and how is that benefiting you?** I can work from home and connect to my computer at work. Saves me 2 hours a day driving time. ### 43. Works as well as others. **Rating:** 4.0/5.0 stars **Reviewed by:** Jacob Ira A. | Chapter Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Splashtop Remote Access?** Having used other products before using this one, it was easy to pick up and use. A few different icons to click on, but the same functionality **What do you dislike about Splashtop Remote Access?** It doesn't stand out in the field of competetors. **What problems is Splashtop Remote Access solving and how is that benefiting you?** It helps us remotely access our users wherever they may be all over the world and give them the white glove support that they would like. ### 44. Impeccable solution **Rating:** 5.0/5.0 stars **Reviewed by:** Elton A. | Senior Manager, Cyber Security Audit, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Splashtop Remote Access?** Simple to commence a remote session with ability to wake up computers and I can assign individual users to give support. **What do you dislike about Splashtop Remote Access?** There is presently nothing that I don't like about Snapshot Business Access. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Enables me to connect to other machines fast and easily to do daily updates and system maintenance. ### 45. Reliable and fast **Rating:** 5.0/5.0 stars **Reviewed by:** Ceci L. | Human Resources assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Splashtop Remote Access?** I like that it's straightforward, not confusing at all and never had an issue connecting to another computer. Sometimes when you connect to another computer there's network issues, but never had any with Splashtop. **What do you dislike about Splashtop Remote Access?** I haven't found anything I didn't like about Splashtop. We've been using it for over a year and it's been great ever since. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop allows all members of the team to access remotely to the server, where we store large files. We store them in the server before we put them up in the cloud. We need to check the files first, and then upload them. We all work remotely, and having access to the server is very useful. ### 46. Great Remote Access **Rating:** 5.0/5.0 stars **Reviewed by:** Lorine G. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Splashtop Remote Access?** Its easy to use, connection doesn't lag. **What do you dislike about Splashtop Remote Access?** Need to authenticate user too many times **What problems is Splashtop Remote Access solving and how is that benefiting you?** Access for remote employees ### 47. Rock solid for remote access/control **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Splashtop Remote Access?** Splashtop is absolutely great for both I.T. and end-users needing remote access to devices. Splashtop Support is one of the best support teams in the business. **What do you dislike about Splashtop Remote Access?** Splashtop has too many product offerings so it is very confusing when they email you, or when your licensing is up for renewal. They also need to do more marketing work, their competition is beating them on the marketing front. **What problems is Splashtop Remote Access solving and how is that benefiting you?** We use Splashtop for both I.T. and end user remote access. When Covid hit, we deployed it for all users who had a PC that could not go home with them. The changeover was trivial. ### 48. Great value for the product itself **Rating:** 4.0/5.0 stars **Reviewed by:** Ahmed R. | Full Stack Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2022 **What do you like best about Splashtop Remote Access?** Individual users can access their own computer or streamer, but the pro access feature is what I found best in case you are working with a team, and you can provide support at the same time. **What do you dislike about Splashtop Remote Access?** Not so beginner-friendly if you were to start a computer on your own, and in case you have two monitors, it gets a little slow for me. Moreover, real-time chat support would be helpful! **Recommendations to others considering Splashtop Remote Access:** Practice solo first, because it'll be easier to understand and is quite faster since you are managing one monitor at a time. Then slowly if required migrate to the pro access **What problems is Splashtop Remote Access solving and how is that benefiting you?** It is really good for its price, plus I found it quite fast if you are a solo user. The file transfers and remote access work with no low latency for a solo user ### 49. Best for my needs **Rating:** 5.0/5.0 stars **Reviewed by:** Rose S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2020 **What do you like best about Splashtop Remote Access?** I have used remote access software for 10+ years as a professional bookkeeper. I have used all the major choices for small businesses so I know what I need and really like. SplashTop has everything I need plus a few features that I like even more that I never knew I needed. I especially love the one-button operations like multi-screen when my client has that, black their screen and lock keyboard for all the confidential work I do when an employee might be at what appears to be an unoccupied workstation. I feel the price is right for my use and volume. Not like other companies that must think I run a multi-million dollar business. I am a semi-retired bookkeeper serving the entire US. I need a fast, full-featured software that is stupid easy on my client's end. My set up with them is NOW finally fool-proof with Splashtop. Not so before. Thank you. You make me look great. Life finally got sweet in the remote access side of my business. **What do you dislike about Splashtop Remote Access?** Not a thing. You all are the best in the class I serve. **What problems is Splashtop Remote Access solving and how is that benefiting you?** I can now send email to client that they can do the app download without special instructions AND it is set just for me, not other bookkeepers. I love that exclusivity. ### 50. Splashtop has no equal **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin G. | IT Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Splashtop Remote Access?** Splashtop delivers fast and secure remote access at a very reasonable price. It's a near-perfect product that has changed our ability to work remotely and function without compromise. **What do you dislike about Splashtop Remote Access?** Honestly, there is little not to like about Splashtop. It works across all platforms and performs exceptionally. I'm sitting here and cannot think of anything negative to say about it. **Recommendations to others considering Splashtop Remote Access:** Considering Splashtop's price and features offered, you can't do any better looking for remote access software - Splashtop is the best out there! **What problems is Splashtop Remote Access solving and how is that benefiting you?** We are able to remotely connect to all of our school's systems regardless of location. Transferring files, general maintenance and updates are accomplished flawlessly. Our teachers greatly benefit from having remote capabilities. ## Splashtop Remote Access Discussions - [How do I restart streamer without reboot the machine? Intel i5 computer running Ubuntu 18.04](https://www.g2.com/discussions/37383-how-do-i-restart-streamer-without-reboot-the-machine-intel-i5-computer-running-ubuntu-18-04) - 1 comment, 1 upvote - [lloyd sax](https://www.g2.com/discussions/30025-lloyd-sax) - 1 comment, 1 upvote - [Connection](https://www.g2.com/discussions/28043-connection) - 1 comment, 1 upvote - [What is the network traffic like for the streamers?](https://www.g2.com/discussions/what-is-the-network-traffic-like-for-the-streamers) - 2 comments, 1 upvote - [How do I print from my clients computer to my printer](https://www.g2.com/discussions/how-do-i-print-from-my-clients-computer-to-my-printer) - 3 comments, 1 upvote - [View Splashtop Remote Access pricing details and edition comparison](https://www.g2.com/products/splashtop-remote-access/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+19%3A46%3A37+-0500&secure%5Bsession_id%5D=d574045c-d849-452d-8e9c-b4620d30d3a1&secure%5Btoken%5D=767966d5c9f7281b17d9de106ec84c538501b3ebdfbf5aaaf5135aaad121fc72&format=llm_user) ## Splashtop Remote Access Integrations - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) ## Splashtop Remote Access Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Conferencing Options** - Group Live Chat - Audio Conferencing **Maintenance** - Remote Reboot - Remote Printing **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Application Tools** - Password Protection - Recording - In-Browser Application **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Security** - Data Encryption - Compliance **Agentic AI - Screen Sharing** - Decision Making **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Performance** - Reporting **Administration** - Usage Information - Integrations - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment ## Top Splashtop Remote Access Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,948 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) - 4.7/5.0 (691 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - 4.7/5.0 (479 reviews)