--- title: Splashtop Remote Access Reviews meta_title: 'Splashtop Remote Access Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 517 reviews by the users' company size, role or industry to find out how Splashtop Remote Access works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 517 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Splashtop Remote Access Reviews **Vendor:** Splashtop Inc. **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 4.8/5.0 **Total Reviews:** 517 ## About Splashtop Remote Access Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get seamless access to files and applications, while enabling IT administrators to centrally deploy and control permissions, ensuring both efficiency and security. Key features include: File Transfer Remote Reboot Remote Print Multi-to-Multi Monitor User role and access management Chat (in-session and outside-session) Share screen via weblink Remote reboot and Wake-on-LAN Session recording Two users in one computer Remote stylus USB device redirection Mic passthrough Ultra high-quality audio (256k or 384k) YUV 4:4:4 (Better color accuracy) SSO Integration Granular Permissions and Scheduled Access Android/IoT Unattended Access APIs, IP Whitelist, Connector ## Splashtop Remote Access Pros & Cons **What users like:** - Users value the **ease of use** of Splashtop, making it perfect for customer support and novice users alike. (61 reviews) - Users value the **easy setup** of Splashtop Remote Access, making it a seamless choice for efficient remote access. (35 reviews) - Users value the **convenient remote access** of Splashtop, enabling easy connection to their office from anywhere. (25 reviews) - Users love the **easy access** to their PCs anywhere, allowing efficient remote assistance and productivity. (19 reviews) - Users highlight the **efficiency of remote support** , enabling seamless assistance and saving valuable time across the organization. (19 reviews) - Simplicity (19 reviews) - Users appreciate the **easy access** of Splashtop Remote Access, enjoying seamless transitions between Windows and Macintosh systems. (18 reviews) - Users commend the **affordable pricing** of Splashtop Remote Access, finding it excellent value for robust features. (17 reviews) - Reliable (17 reviews) - Remote Control (16 reviews) **What users dislike:** - Users face **remote access issues** due to tedious user management and dependency on stable internet connections, impacting performance. (22 reviews) - Users experience **connection issues** with Splashtop, facing lag and dropped sessions due to unstable internet quality. (13 reviews) - Users face **feature limitations** with unattended access and compatibility issues, affecting their overall experience with Splashtop. (8 reviews) - Users find Splashtop Remote Access **not user-friendly** , citing confusing plans and intrusive update prompts disrupting their experience. (7 reviews) - Users experience **slow performance** with Splashtop, facing lag and disconnections during remote access sessions. (7 reviews) - Improvement Needed (6 reviews) - Users find the **pricing steep** , limiting access to essential features and making alternatives more appealing. (5 reviews) - Users face **limited compatibility** issues with other tools and device support, affecting overall functionality and ease of use. (5 reviews) - Limited Features (5 reviews) - Users experience **slow loading** times that hinder productivity and lead to frustrating lag during remote sessions. (5 reviews) ## Splashtop Remote Access Reviews ### 1. Very simple for everyday use, ideal for quickly assisting users **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Splashtop Remote Access?** Very simple to use on a daily basis, this tool allows me to quickly troubleshoot my users. **What do you dislike about Splashtop Remote Access?** I have no negative points to give. **What problems is Splashtop Remote Access solving and how is that benefiting you?** I can easily troubleshoot my users because we deploy it easily on all computers and then they automatically appear in the admin console. ### 2. Good Experiance **Rating:** 5.0/5.0 stars **Reviewed by:** peyus k. | developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Splashtop Remote Access?** Splashtop is known for delivering low-latency and high-frame-rate remote sessions. It supports 4K streaming at 60fps and minimal lag, even for graphics-heavy applications. This makes it suitable not only for standard remote support but also for creative professionals working with CAD, video editing, or design software. **What do you dislike about Splashtop Remote Access?** Splashtop's feature set is more robust on Windows-to-Windows or Windows-to-Mac connections. Mac-to-Mac users sometimes report: Limited file transfer options Occasional compatibility or performance hiccups Fewer administrative controls compared to Windows setups **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop enables employees to remotely access their office desktops from home using their personal devices—securely and with high performance. Benefit: Maintains productivity even outside the office Eliminates the need to transport sensitive files or laptops Supports hybrid and remote work policies seamlessly ### 3. Cost-Effective and Lightweight Remote Management **Rating:** 5.0/5.0 stars **Reviewed by:** Clayton R. | Director Of Information Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Splashtop Remote Access?** I like that Splashtop Remote Access is a quick, lightweight remote manager. **What do you dislike about Splashtop Remote Access?** there is nothing that I dislike about splashtop **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop Remote Access is cost-effective, enabling me to support people globally. ### 4. A game changer ! **Rating:** 5.0/5.0 stars **Reviewed by:** Felisberto C. | IT Support Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Splashtop Remote Access?** What I appreciate most about Splashtop is its reliability and ease of use—it allows us to deliver fast, secure remote support to our customers with minimal downtime, enhancing both efficiency and client satisfaction. Due to the easy way we can implement the software it allows us to resolve issues efficiently and maintain high service standards. **What do you dislike about Splashtop Remote Access?** Licensing its costly when you look into more advanced features that we could really use. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop Remote Access solves the challenge of providing timely and secure remote support to clients, regardless of location. It eliminates the need for on-site visits, reducing downtime and increasing productivity. For us, this means faster response times, improved customer satisfaction, and greater operational efficiency. ### 5. Reliable, Secure, and Cost-Effective Remote Work Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Splashtop Remote Access?** Its, reliable, secure, and cost-effective nature, combined with features like file transfer, chat, and multi- monitor support, makes it a top choice for remote work. **What do you dislike about Splashtop Remote Access?** Inconsistent connection stability (lags/drops), limited advanced features compared to enterprise-tier competitors, and a less modern user interface **What problems is Splashtop Remote Access solving and how is that benefiting you?** Eliminates bottlenecks in hybrid work, IT support, and file access, allowing users to control work computers, manage systems, transfer files, and print remotely with low latency. ### 6. Easy and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Glen T. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Splashtop Remote Access?** Splashtop was easy to implement and users adapted quickly. Application deployment and antivirus solution to each workstation was simple. The ability to remote from anywhere with any device, including the web, has made Splashtop a choice solution over other options. And to top it off, to see a user’s phone as you walk them through problems makes all the difference. All of this for a reasonable price. **What do you dislike about Splashtop Remote Access?** Although it isn’t a must, I wish I could manage computers and groups from the application instead of having to log into the website **What problems is Splashtop Remote Access solving and how is that benefiting you?** Remote Desktop is too vulnerable and other solutions are too costly. Splashtop fixes this. ### 7. Effortless to Use and Deploy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Splashtop Remote Access?** Intuitive Interface: Users can navigate without extensive training. Clear Documentation: Guides and tutorials are simple and accessible. Minimal Complexity: Tasks can be completed quickly without unnecessary steps. **What do you dislike about Splashtop Remote Access?** Updates seem to happen slowly, and manual updates can be tedious. **What problems is Splashtop Remote Access solving and how is that benefiting you?** It enables us to easily remote access PC's, so we aren't running all over the place working on issues. This gives us a faster response time to issues and saves time and effort for the IT department. ### 8. Perfect for K-12 schools! **Rating:** 4.5/5.0 stars **Reviewed by:** David M. | Technology Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Splashtop Remote Access?** Small footprint takes up very little of the student laptop resources. Students can not uninstall or kill the client. It is great for when you need to remote help or remote push out something at is a one off. I use it 10+ times a day in our environment. We have 3,000 devices. We will also use it to see when the last time a device was active and what the IP was to help us find lost or stolen devices. I live the grouping and favorite features, I have my 'watch list' of students. We use it as a remote audio tool as well... when we need to setup a presentation with a projector away from the sound system we simply slashtop into the laptop next to the projector and use the remote connection for the audio out to the sound system. has worked flawlessly for us on multiple occasions. Sure beats running a mic cable with a DI box. I can not say enough nice things about my customer service rep. The is there to help me every time i have a licensing question, he also understood clearly how K-12 differs from an Enterprise, especially around budgeting. Implementing was a breeze over inTune, i could not have asked for an easier integration! **What do you dislike about Splashtop Remote Access?** 1. Really really dislike the update process for the for the app (not the streamer client). In the middle of logging in it pops up and tells you that you need an update, ok, sure, it would be nice if it waited until after you log in, 99% of the time if disrupts the login. When you hit cancel for the update it says do you want to exit the program... what a poor choice of words, makes it sound like you are exiting splashtop, not the updater. It sucks how many times when i am in a hurry that it pops up and i pause to think about that. It would be better to have a banner in the app that says you have an update and you click that instead of being intrusive. 2. Needs a 'silent' connection option for the streamer. There are times when we need to covertly monitor student activity for safety concerns or school rule violations. It is not possible with splashtop, each connection pops up with a 'so and so is not accessing your computer' this tool would be perfect for k-12 schools if it wasn't for that. 3. big wish, it would be nice if you actually had a dos box, instead of sending commands to dos. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Remote support. Student laptops are tough to manage since students are constantly moving all over campus. Splashtop lets us connect whenever we want wherever they are. I have been at work 3 hours and have used Splashtop 4 times to solve simple problems in minutes. ### 9. Effortless Remote Access, Constantly Evolving **Rating:** 5.0/5.0 stars **Reviewed by:** Alan B. **Reviewed Date:** August 06, 2025 **What do you like best about Splashtop Remote Access?** I really appreciate how simple and intuitive the setup process is for Splashtop Remote Access; it quickly becomes second nature. It's been a timesaver for me as it eliminates the need to drive to clients, and offers an excellent platform for client education on network issues. Its speed and efficiency are impressive, even on a slower connection, enabling me to perform tasks swiftly. The product is constantly improving, with engineers proactively developing new functionalities, which is very reassuring. Lastly, having full control through the mouse and keyboard on a client's computer is incredibly beneficial for managing IT situations. **What do you dislike about Splashtop Remote Access?** No dislikes **What problems is Splashtop Remote Access solving and how is that benefiting you?** I use the product to solve IT challenges remotely, saving travel time. It's efficient on slow connections and provides a platform for educating clients. ### 10. Flexible Packages and Easy Client Access, But Higher Tiers Are Pricey **Rating:** 5.0/5.0 stars **Reviewed by:** Jason R. | Never used it dont know why its here????, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2025 **What do you like best about Splashtop Remote Access?** There are differenr packages depending on busi ess needs, I just wanted to be able to provide a link to clients rather than having to actually deploy on target computers as thqt limits the number od co.puters I can use. **What do you dislike about Splashtop Remote Access?** There are other packages that would be suitable for me but they are a little more pricey than I can justify **What problems is Splashtop Remote Access solving and how is that benefiting you?** Allowing me to maintain the full green aspect of my business which is to reduce mt carbon footprint by allowing remote access to clients computers when needed. ### 11. Splashtop, great solution to a remote access world. **Rating:** 5.0/5.0 stars **Reviewed by:** Kenneth R. | IT administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Splashtop Remote Access?** Anytime I need to have remote access, always there to use, connections are solid, and a great option if you're needing a remote access program with a stable backend. We use the program daily, and implementation is pretty solid. **What do you dislike about Splashtop Remote Access?** There has been a time or two where a system will be rebooting, and show offline, but a good refresh helps that. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Helps troubleshoot a ton of problems that we run in to on the IT side, drivers missing, missing printer, diagnose disk errors, as long as we can remote into the PC to check issues and have a internet connection, works like a charm. ### 12. Less expensive than competitors **Rating:** 5.0/5.0 stars **Reviewed by:** Sally B. | Software consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Splashtop Remote Access?** This review is for a small business with multiple offices in different locations (states). System is used for remote access to various devices by managers while travelling. Also used by IT staff to check devices are configured correctly. Splashtop works really well for us. Competitor used previously had blocked ports, Splashtop works much better (if all computers are for a single company). **What do you dislike about Splashtop Remote Access?** Maybe some more instructions, but for what we need to do, we are very happy so far! **What problems is Splashtop Remote Access solving and how is that benefiting you?** System is used for remote access to various devices by managers while travelling. Also used by IT staff to check devices are configured correctly. ### 13. Effortless Setup and Support, But Manual Updates Needed for Desktop App **Rating:** 5.0/5.0 stars **Reviewed by:** Sam L. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Splashtop Remote Access?** Ease of setup, administration, and customer support team is always at the ready to assist. **What do you dislike about Splashtop Remote Access?** Desktop remote access app receives updates that require manual intervention **What problems is Splashtop Remote Access solving and how is that benefiting you?** Remote support of end users, empowering admin staff to complete job more efficiently, and the tool is quite affordable ### 14. Reliable remote platform **Rating:** 5.0/5.0 stars **Reviewed by:** Laura S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2021 **What do you like best about Splashtop Remote Access?** Splashtop is a reliable, reasonably priced and easy to use remote access platform **What do you dislike about Splashtop Remote Access?** There isn't anything I have found that I don't like so far **Recommendations to others considering Splashtop Remote Access:** This product has worked much better for me after years of using LogMeIn. I had serious frustration with LogMeIn at the beginning of the pandemic lockdown and did not get any resolution dealing with their support. I switched to Splashtop at a fraction of the cost of LogMeIn and have been exceptionally happy with it since. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop gives me reliable access to my clients' computers to perform my services easily. I seldom have any issues connecting or staying connected. ### 15. it is working great. **Rating:** 5.0/5.0 stars **Reviewed by:** George Marian C. | IT Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Splashtop Remote Access?** Strong Security It uses TLS and 256-bit AES encryption, two-factor authentication, and device authentication, which ensures secure remote connections. Cross-Platform Support Splashtop works across Windows, macOS, iOS, Android, and Chromebook, making it versatile in mixed-device environments. Affordable Pricing Compared to other remote desktop solutions (like TeamViewer or LogMeIn), Splashtop is competitively priced and offers good value for money. **What do you dislike about Splashtop Remote Access?** Limited Features in Free Version The free version is limited to personal use on a local network and lacks advanced features found in the business plans. Occasional Compatibility Issues Some users report issues with specific configurations, especially in large enterprise networks or with VPNs. No Built-In File Sync While it supports file transfer, it doesn't offer real-time file syncing like some competitors do (e.g., Dropbox or OneDrive integration). **What problems is Splashtop Remote Access solving and how is that benefiting you?** a lot, from windows to soft problems ### 16. Simple and easy Remote Access and Remote Assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Eric P. | IT Systems Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Splashtop Remote Access?** I love that I can quickly access all our computers remotely, whether or not the user is logged in. It works quickly and easily. Installation is also quite simple: just go to the deployment URL, download, and run the installer. I use it frequently to help our employees at their various locations. **What do you dislike about Splashtop Remote Access?** Sometimes, remote computers appear offline even though a user is logged in and connected to the Internet. I have to instruct them to restart the computer to gain access. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Having multiple locations and half our team being work from home, Splashtop lets me see all the screens of our users wherever they are. This lets me see problems they're having, and walk them through training. Additionally I can access remote servers as needed. It lets me manage and monitor AV, and push Windows updates to remote machines. ### 17. Useful remote access tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Splashtop Remote Access?** Its a quick and easy to install tool that allows you to remote onto any machine with little limitations. The phone app is also very useful. Easy to integrate, and implement. Can be used every day. Customer support responds quickly. **What do you dislike about Splashtop Remote Access?** Sometimes the client end software bugs out and removes itself from a listing. Normally its just annoying but it can be extremely disruptive if the client is not nearby or is a system that is constantly in use. **What problems is Splashtop Remote Access solving and how is that benefiting you?** It allows me to remotely access computers at any time or anywhere. ### 18. Splashtop Business and Streamer as an important tool in our day today work **Rating:** 5.0/5.0 stars **Reviewed by:** Ronel A. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Splashtop Remote Access?** It works great for remote access and it has a very fair cost practice compared to other platforms. I find it simple to use and it loads fast. We use it every day to access our development and testing computers. **What do you dislike about Splashtop Remote Access?** Transferring files could improve some; although recent updates are much better at this. **What problems is Splashtop Remote Access solving and how is that benefiting you?** We have many computers we need access to; testing terminals, servers, and office computers. Most of these machines are meant to be use by multiple people in the office and after COVID this tool became even more helpful granting access while working from home. ### 19. Strong and reliable remote access tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Splashtop Remote Access?** Splashtop's Business level remote access is vital for our team and gives us easy to use device and group lists as well as provides us with vital tools like deployment packages for fast, effortless deployment. Combining it with their SOS support tool for daily use makes it indispensable. **What do you dislike about Splashtop Remote Access?** It can conflict with other remote access tools being used by other vendors on client machines, and it does not contain a list of Most Recently Used codes for when you're quickly shuffling between single connection machines. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop allows us to deploy remote unattended access installers to our clients so we can troubleshoot issues whenever they arise even if clients are not physically able to provide us with traditional access. ### 20. Best value remote software around. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Splashtop Remote Access?** The ease of use and ability to add multiple PCs on a single account is very convenient. I'm able to manage Mutiple users in a single place and they have also made that pretty striate forward. Priced lower than most others and just as fast on slow connections. **What do you dislike about Splashtop Remote Access?** The only issue with splash top is that on slow internet connections it's not as fast as other options but those other options cost way more. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Allows us to work from home with ease. ### 21. It is a good product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Splashtop Remote Access?** I use this product daily to log into systems and it is very user friendly. It is easy to download on to a new device and to set up. It is very simplistic. **What do you dislike about Splashtop Remote Access?** Splashtop can at times be a little slow, only 2 users can be in the system at a time and only one working on the system, and occassionally some features will get to a little off such as calabration on the screen or once you type in the on screen chat things do not work correctly. But the chat is not necessary for my team and the calabration is rare. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Allowing multiple users to access one device. ### 22. Very easy to use and keep organized! **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel E. | Product Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Splashtop Remote Access?** Really easy to use and organize, especially groups in Streamer. **What do you dislike about Splashtop Remote Access?** It would be great if we could have a recently used list of SOS connection codes, for those times where you might have more than one session open and accidentally close one of them. The insert/type-over behaviour of the insert key is sometimes inconsistent during sessions. Copy/paste/clipboard behaviour is sometimes inconsistent during sessions. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Quick and easy remote access when needed. ### 23. Great lightweight remote control tool **Rating:** 4.5/5.0 stars **Reviewed by:** Matt W. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Splashtop Remote Access?** Dedicated application for both desktop and mobile devices. It provides much information like who is logged on, last active timestamp, IP address, etc. **What do you dislike about Splashtop Remote Access?** Every once in a while there are connectivity challenges. But I use multiple remote control applications and that seems to be the case with every single one. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop give me the ability to connect to machines at a remote location and it is feature rich. ### 24. This is a review **Rating:** 3.5/5.0 stars **Reviewed by:** Stephen B. | Product Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Splashtop Remote Access?** It is generally responsive and does what you expect a remote access product to without weird video scaling issues and device control problems **What do you dislike about Splashtop Remote Access?** The software has occasional crashes, and sometimes does not properly sync the clipboard **What problems is Splashtop Remote Access solving and how is that benefiting you?** It allows me to see what the user is seeing for cases where they are unable to describe the problem. It is also good for providing walkthroughs of various application functions ### 25. Great Remote Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew D. | Associate Manager, IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Splashtop Remote Access?** It is very easy to send instructions for the end user to join a remote session to complete any assistance needed **What do you dislike about Splashtop Remote Access?** One downside to have the hands free client installed on a remote machine is that it prompts you to login. Sometimes I would like to just start the session and be under the current user. **What problems is Splashtop Remote Access solving and how is that benefiting you?** We have a lot of remote workers and the ability to join when a user is having issues with anything on their machine saves me time. Prior, there would be back and forth or end users trying to describe the issue. Being able to see it allows me to solve the issue more efficiently. ### 26. Works well for the most part **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Splashtop Remote Access?** Splashtop is easy to install and use. I only use it to access programs on multiple computers (think remoting in for work) so I know nothing about the additional features it has. I love that I can transfer files between computers and easily print to my printer. **What do you dislike about Splashtop Remote Access?** I don't like that after I print, it doesn't reset so my clients print to nowhere the next time they use their computer. The program should never leave remnants behind like this on others' computers. It super slows down the computer that I remote into. So to run a QuickBooks report that should take a few minutes, it can take a half hour. I click on wrong things because it can lag so bad. When I remote into my own personal computer, it actually locks up due to the lag. **What problems is Splashtop Remote Access solving and how is that benefiting you?** So we don't have to buy the new and way overpriced QuickBooks, which would add to our clients' bills. Saves us both money. $3,000 yearly just so I can review their work and do their payroll reports is ridiculous. Plus, every now and then I do tech support with clients. This way I am able to see what is happening instead of the client just explaining it to me. ### 27. Easy to Use, Responsive Support That Listens **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Splashtop Remote Access?** Ease of use and support team takes feedback to create new features. **What do you dislike about Splashtop Remote Access?** it is not as robust in managing large teams that need fine access to various groups **What problems is Splashtop Remote Access solving and how is that benefiting you?** Endpoint support ### 28. Splashtop checks almost all of the boxes **Rating:** 4.5/5.0 stars **Reviewed by:** Michael M. | Senior Manager of System Administration, Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Splashtop Remote Access?** Splashtop works from your phone, computer, or tablet. And you can remote into a phone, computer, or tablet. With the endpoint add-on, it's almost as robust as Kaseya. They're adding more and more features all the time and has the potential to be THE go-to remote control endpoint management software. **What do you dislike about Splashtop Remote Access?** Two things about Splashtop I wish would change - 1) Remoting in without notification. There are times IT is tasked with monitoring an employee. Splashtop does not offer an option to connect without notifying the endpoint. 2) I'd like to be able to add techs to multiple computer groups. Right now I can only assign one tech to a group. So all techs are assigned to one group and all endpoints are in that group. **What problems is Splashtop Remote Access solving and how is that benefiting you?** We have traveling users, and Splashtop allows us to help our users wherever we all are. The ability to remote in using the website is killer since I can't always have my laptop on me. The one-to-many endpoint feature is valuable, as is the software patching. The new Splashtop brings the possibility of losing a few software packages in favor of this one. ### 29. Who needs citrix? splashtop is perfect for business. **Rating:** 5.0/5.0 stars **Reviewed by:** Jason L. | Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Splashtop Remote Access?** Easy to deploy, secure, users like it, no servers to maintain, set and forget. **What do you dislike about Splashtop Remote Access?** requires a desktop in the office or virtual machine, so this product may not be ideal for all business setups. **What problems is Splashtop Remote Access solving and how is that benefiting you?** We needed a quick, scalable, remote access product, this easily scales to as many users as you need, no need to add extra servers or anything. ### 30. Splashtop the best option for remote software **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew A. | Owner and engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Splashtop Remote Access?** Easy of use, from installation to logging into my clients computers to give support, fast and full of great features. **What do you dislike about Splashtop Remote Access?** None that I can really think of, the software work for my needs. **What problems is Splashtop Remote Access solving and how is that benefiting you?** The ability to transfer files, i.e. apps, firmware, etc to my remote client with ease. ### 31. Versatility and no lag **Rating:** 5.0/5.0 stars **Reviewed by:** Felix B. | Technical Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Splashtop Remote Access?** It’s versatility and the deployment packages. Interface is simple and neat **What do you dislike about Splashtop Remote Access?** The fact that the business licence needs me to add the computer to my company, it would be nice to be able to connect exceptionally to computers outside my org **What problems is Splashtop Remote Access solving and how is that benefiting you?** Low cost RD software and RS tools ### 32. Been using Splashtop for over 10 years! No complaints! **Rating:** 5.0/5.0 stars **Reviewed by:** Jason E. | Partner/Founder of an MSP, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Splashtop Remote Access?** It’s easy to configure, it’s consistent and reliable. They’ve worked out most all of the bugs. Our clients like **What do you dislike about Splashtop Remote Access?** No complaints. Splashtop has been a great tool for servicing our 300+ endpoints that our MSP manages. **What problems is Splashtop Remote Access solving and how is that benefiting you?** They keep adding features like transferring an file/installer from an iPad to an endpoint. That’s a big deal for me. I appreciate that they are actively improving the service. ### 33. Easy To Use **Rating:** 5.0/5.0 stars **Reviewed by:** James S. | Information Field Tech, Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Splashtop Remote Access?** Being able to assist employees remotely! Being able to access their PC's anywhere in the world is an awesome tool. Saves time by not having to drive to the site. It's easy to use for all of our employees as well. **What do you dislike about Splashtop Remote Access?** I don't like that android or iPad isn't included at our pricing plan. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Being able to access the PC's remotely and not having to drive to the sites to assist. ### 34. Powerful Functionality and Great Value with Endless Possibilities **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2026 **What do you like best about Splashtop Remote Access?** Its functionality, its cost, and its possibilities. **What do you dislike about Splashtop Remote Access?** The GUI is a bit complicated and can feel slightly confusing at first. **What problems is Splashtop Remote Access solving and how is that benefiting you?** It helps us provide remote support to our customers. ### 35. Works great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2025 **What do you like best about Splashtop Remote Access?** The ability to limit or change access so easily, the connection is simple and strong, and the only time I have issues is if my own internet is spotty. **What do you dislike about Splashtop Remote Access?** I think the one issue I have, is that upon first sign in on a new computer, it sends you an email. Sometimes, I do not have this email available so if there was another way to gain access that would be helpful. **What problems is Splashtop Remote Access solving and how is that benefiting you?** the ability for my team to work from home and check in while on vacation. ### 36. It is great **Rating:** 4.0/5.0 stars **Reviewed by:** Nicholas D. | Product Specialist and Web Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Splashtop Remote Access?** Splashtop allows you to access computers seamlessly and easily no matter what platorm. I love the ability to transfer files great for projects. **What do you dislike about Splashtop Remote Access?** Sometimes like in server 2025 the service causes issues but changing to delayed start resolves. **What problems is Splashtop Remote Access solving and how is that benefiting you?** It enables users to access pc and eaasily take control assiting in daily tasks and troubleshooting ### 37. Amazing Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ember M. | IT Director/Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Splashtop Remote Access?** I love the ease of use, the stability when remoting to multiple users, The way you can drag applications from your desktop across the remote session is phenomenal. **What do you dislike about Splashtop Remote Access?** I don't have any negative to say about this application. **What problems is Splashtop Remote Access solving and how is that benefiting you?** its solving the issue of giving support to a user that is not in the same building which frees up more time to get tasks done. ### 38. Convenient for remote work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Splashtop Remote Access?** Ability to stop work at the office and pick up where I left off working remotely. I am just as productive remote as I am in the office. Simple setup and configuration. I use Splashtop 3-5 times a week. **What do you dislike about Splashtop Remote Access?** Multi-monitor support is great for 2 monitors, 4 monitors is OK. Would be nice to select the monitors to display instead of the options to display all monitors in a single window (completely unusable with > 2 monitors) or have all monitors in separate windows. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Connecting to my work computer with full development environment. ### 39. A lightweight, simple solution for manging devices either on demand or in an structured environment **Rating:** 4.5/5.0 stars **Reviewed by:** Blake D. | Head of IT & Systems, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Splashtop Remote Access?** Easy of use, simplicity and straightforward implementation. **What do you dislike about Splashtop Remote Access?** Lack of remote cli interface, this would be very useful and available on competitors **What problems is Splashtop Remote Access solving and how is that benefiting you?** It allows us to remote manage our staff who are located throughout the UK and have a secondary method to access our servers. ### 40. Simple and effective **Rating:** 4.5/5.0 stars **Reviewed by:** Lucas B. | Installer and help desk support, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Splashtop Remote Access?** Easy to setup and to connect to. Every day usage to acces clients with numerous features. Easy to integrate new computers in the different client groups. **What do you dislike about Splashtop Remote Access?** The only downside is not being able to connect to the same PC with different instances. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Trouble shooting company software and remote setup. ### 41. easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Azhar k. | IT Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Splashtop Remote Access?** easy to use and secure, light weight agent **What do you dislike about Splashtop Remote Access?** always we have to download agent and internet speed matters **What problems is Splashtop Remote Access solving and how is that benefiting you?** we can manage our clients, devise remotely anywhere from the world , ### 42. Reliable and does what it needs to **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew S. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Splashtop Remote Access?** Easy to start a session, save logs, see details, blank screens for secure access. **What do you dislike about Splashtop Remote Access?** Can't grab a screenshot or preview the screen without starting a full session with the computer **What problems is Splashtop Remote Access solving and how is that benefiting you?** Allowing staff to work from home is important, the additional aspect of remote support for those computers on and off site is vital. ### 43. A very reliable remote access toolkit **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Splashtop Remote Access?** I have been using the service daily since 2021 and have had no issues. The only instance I had when I needed to check something with support, the response was very quick and informative. **What do you dislike about Splashtop Remote Access?** Nothing. Works well for me and serves the purpose intended. **What problems is Splashtop Remote Access solving and how is that benefiting you?** I am ofen working from home or away in remote global offices, I no longer have any need for a VPN to access local company data resources. Also, by remote controlling a desktop PC on-premise for intensive processing, this can be done optimally using Splashtop and regardless of where I am located. No need to send data over the network or be slowed down by latency as only KVM packets are being shared through Splashtop. ### 44. Fantastic product, affordable, and secure. **Rating:** 5.0/5.0 stars **Reviewed by:** Chet L. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Splashtop Remote Access?** The price is incredible and why we are long-time customers. **What do you dislike about Splashtop Remote Access?** The client app sometimes has issues connecting and has to be reset. **What problems is Splashtop Remote Access solving and how is that benefiting you?** We can quickly assist our many users without having to drive all over the city. The responce times are exactly what our customers want. ### 45. Must have tool **Rating:** 5.0/5.0 stars **Reviewed by:** mark s. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Splashtop Remote Access?** I and my staff can access all our workstations remotely. **What do you dislike about Splashtop Remote Access?** Nothing really. It works great. Early on there was an issue with the screen size being small on the local workstation, but that seems to have been resolved. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Helping my users/staff with issues on their workstations. ### 46. Great app, lots of customization to cater to your needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Splashtop Remote Access?** The most helpful thing about Splashtop Remote Access is how easy the app is to deploy and learn. We were able to implement it in our company very smoothly. **What do you dislike about Splashtop Remote Access?** The least helpful thing is the lack of security options that we are able to manage from our end. Users cannot reach out to our system administrators to reset their MFA. **What problems is Splashtop Remote Access solving and how is that benefiting you?** It is allowing our users to work from home and our Support team can easily work with all users. ### 47. Can be helpful but connections can disconnect alot **Rating:** 2.5/5.0 stars **Reviewed by:** Max S. | Senior Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Splashtop Remote Access?** its easy to install and see a list of the connections, **What do you dislike about Splashtop Remote Access?** a lot of disconnects and crashes, and alot of the time computers will say they are offline when they aren't **What problems is Splashtop Remote Access solving and how is that benefiting you?** Its helping me connect on to client devices with admin privileges so I can sort any issues they have ### 48. Full Remote Access APP **Rating:** 5.0/5.0 stars **Reviewed by:** João M. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Splashtop Remote Access?** Our company only uses this application. App logs for check who access to servers; The possibility to disconnect the current session of any user; **What do you dislike about Splashtop Remote Access?** Sometimes it consumes a lot of Internet bandwidth. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Ease of access to multiple computers at the same time. ### 49. Splashtop is Great! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Splashtop Remote Access?** Splashtop has worked great for our organization. It makes assisting staff members remotely quick and easy; saving me time commuting from location to location. **What do you dislike about Splashtop Remote Access?** Occasionally, I will notice on the Splashtop business app, it says that a particular workstation is active, but when I try to remote to it the connection fails. Having the staff member reboot the computer usually fixes this. **What problems is Splashtop Remote Access solving and how is that benefiting you?** It keeps me from having to waste my time driving across town to show someone their web browser page is minimized. ### 50. Easy to use, low footprint **Rating:** 5.0/5.0 stars **Reviewed by:** German G. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Splashtop Remote Access?** The simplicity of setup as well as simplified options. I prefer Splashtop better than LogMeIn as it is not buggy and heavy on my computer. **What do you dislike about Splashtop Remote Access?** Don't have a complain yet using Splashtop. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Accessing remote computers to support our clients. ## Splashtop Remote Access Discussions - [How do I restart streamer without reboot the machine? Intel i5 computer running Ubuntu 18.04](https://www.g2.com/discussions/37383-how-do-i-restart-streamer-without-reboot-the-machine-intel-i5-computer-running-ubuntu-18-04) - 1 comment, 1 upvote - [lloyd sax](https://www.g2.com/discussions/30025-lloyd-sax) - 1 comment, 1 upvote - [Connection](https://www.g2.com/discussions/28043-connection) - 1 comment, 1 upvote - [What is the network traffic like for the streamers?](https://www.g2.com/discussions/what-is-the-network-traffic-like-for-the-streamers) - 2 comments, 1 upvote - [How do I print from my clients computer to my printer](https://www.g2.com/discussions/how-do-i-print-from-my-clients-computer-to-my-printer) - 3 comments, 1 upvote - [View Splashtop Remote Access pricing details and edition comparison](https://www.g2.com/products/splashtop-remote-access/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+18%3A16%3A09+-0500&secure%5Bsession_id%5D=5e26c652-69b8-4f74-ade1-3fff3a1022d3&secure%5Btoken%5D=e00947e3be3943d4595d1930179e469d2756f15bc2c05c468731eb86a3bf2213&format=llm_user) ## Splashtop Remote Access Integrations - [Atera](https://www.g2.com/products/atera/reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) ## Splashtop Remote Access Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Conferencing Options** - Group Live Chat - Audio Conferencing **Maintenance** - Remote Reboot - Remote Printing **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Application Tools** - Password Protection - Recording - In-Browser Application **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Security** - Data Encryption - Compliance **Agentic AI - Screen Sharing** - Decision Making **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Performance** - Reporting **Administration** - Usage Information - Integrations - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment ## Top Splashtop Remote Access Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,947 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) - 4.7/5.0 (691 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - 4.7/5.0 (479 reviews)