--- title: Splashtop Remote Access Reviews meta_title: 'Splashtop Remote Access Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 517 reviews by the users' company size, role or industry to find out how Splashtop Remote Access works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 517 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Splashtop Remote Access Reviews **Vendor:** Splashtop Inc. **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 4.8/5.0 **Total Reviews:** 517 ## About Splashtop Remote Access Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get seamless access to files and applications, while enabling IT administrators to centrally deploy and control permissions, ensuring both efficiency and security. Key features include: File Transfer Remote Reboot Remote Print Multi-to-Multi Monitor User role and access management Chat (in-session and outside-session) Share screen via weblink Remote reboot and Wake-on-LAN Session recording Two users in one computer Remote stylus USB device redirection Mic passthrough Ultra high-quality audio (256k or 384k) YUV 4:4:4 (Better color accuracy) SSO Integration Granular Permissions and Scheduled Access Android/IoT Unattended Access APIs, IP Whitelist, Connector ## Splashtop Remote Access Pros & Cons **What users like:** - Users value the **ease of use** of Splashtop, making it perfect for customer support and novice users alike. (61 reviews) - Users value the **easy setup** of Splashtop Remote Access, making it a seamless choice for efficient remote access. (35 reviews) - Users value the **convenient remote access** of Splashtop, enabling easy connection to their office from anywhere. (25 reviews) - Users love the **easy access** to their PCs anywhere, allowing efficient remote assistance and productivity. (19 reviews) - Users highlight the **efficiency of remote support** , enabling seamless assistance and saving valuable time across the organization. (19 reviews) - Simplicity (19 reviews) - Users appreciate the **easy access** of Splashtop Remote Access, enjoying seamless transitions between Windows and Macintosh systems. (18 reviews) - Users commend the **affordable pricing** of Splashtop Remote Access, finding it excellent value for robust features. (17 reviews) - Reliable (17 reviews) - Remote Control (16 reviews) **What users dislike:** - Users face **remote access issues** due to tedious user management and dependency on stable internet connections, impacting performance. (22 reviews) - Users experience **connection issues** with Splashtop, facing lag and dropped sessions due to unstable internet quality. (13 reviews) - Users face **feature limitations** with unattended access and compatibility issues, affecting their overall experience with Splashtop. (8 reviews) - Users find Splashtop Remote Access **not user-friendly** , citing confusing plans and intrusive update prompts disrupting their experience. (7 reviews) - Users experience **slow performance** with Splashtop, facing lag and disconnections during remote access sessions. (7 reviews) - Improvement Needed (6 reviews) - Users find the **pricing steep** , limiting access to essential features and making alternatives more appealing. (5 reviews) - Users face **limited compatibility** issues with other tools and device support, affecting overall functionality and ease of use. (5 reviews) - Limited Features (5 reviews) - Users experience **slow loading** times that hinder productivity and lead to frustrating lag during remote sessions. (5 reviews) ## Splashtop Remote Access Reviews ### 1. Splashtop: Simple Setup, Top-Notch Performance, and Strong Security **Rating:** 4.5/5.0 stars **Reviewed by:** Luca I. | Marketing Manager , Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Splashtop Remote Access?** Splashtop is simplistic in matters usage, and the installation process has no challenge even with beginners The performance for Splashtop is top notch, with smooth screens control and easy IT support The security precautions from this software is another remarkable feature, where it deploys two step verification and ensures suitable encryption The compatibility of Splashtop is effective, and this includes working on all systems, from Android, Windows, Linux, among others The tool has remote and productivity features that embrace ease access and monitoring support **What do you dislike about Splashtop Remote Access?** Splashtop demands detailed Internet connections and when some instability is caused, some challenges occur The experience that Slplashtop offers with mobile app is unintuitive **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop brings flexibility and remote work, something that ensures office computers or systems are accessible remotely The IT support from the tool is something that helps in fixing device issues and no physical practices needed The app gives a simple application and file access, something that makes the process of files transfer easier Splashtop is manageable in different devices including tablets, computers and phones ### 2. Secure, Easy Remote Access to Work Machines from Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Josh G. | Information Technology Specialist, Civil Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Splashtop Remote Access?** What I like best about Splashtop Remote Access is the ability to securely access work machines from anywhere without needing a complex VPN setup. It makes it easy to jump into a remote computer to grab files, run applications, or troubleshoot something without being physically present. **What do you dislike about Splashtop Remote Access?** One thing I don’t particularly like is that occasional connection delays can happen if the remote machine is waking from sleep or if the host system has a weak network connection. It’s not common, but when it does occur it can take a moment longer than expected to establish the session. Another small limitation is that some settings and administrative controls are only available through the web console rather than directly in the desktop app. It’s not a major issue, but having everything consolidated in one interface would make management a little more convenient. Overall, though, these are fairly minor compared to how well the product performs day to day. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop Remote Access helps solve the challenge of supporting multiple office locations without needing to be physically present. In my role, I’m responsible for IT across eight offices but only have technicians located in two of them. Being able to quickly remote into machines in the other locations makes it much easier to troubleshoot issues, assist users, or access systems that would otherwise require travel or coordinating with someone onsite. This has significantly improved response times and reduced the need for site visits. Instead of waiting for someone to be available locally or scheduling a trip, I can connect directly to the system and resolve most issues immediately. It’s been a very practical tool for maintaining consistent IT support across distributed offices. ### 3. It just works. Fast. **Rating:** 5.0/5.0 stars **Reviewed by:** Jim M. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Splashtop Remote Access?** It "just works". Easy to install, easy to access, doesn't crash, fast performance. **What do you dislike about Splashtop Remote Access?** I dislike that there is no tagging mechanism where you can, for example, pull up all devices with a particular operating system, or are tagged as "IT machines" or whatever. There's rudimentary grouping, but a machine can't belong to multiple groups, soo... tags would be MUCH more useful. **What problems is Splashtop Remote Access solving and how is that benefiting you?** We use it to access on prem systems remotely, as well as access end user devices to provide IT support. The licensing model (where X number of agents can simultaneously access any number of machine) is critical to us. Per-machine licensing would be impossible, so paying for 3 agents to access hundreds of machines makes total sense. It's very rare that we "run out of" license because > 3 people are trying to remote it. ### 4. Versatile and User-Friendly Remote Access **Rating:** 5.0/5.0 stars **Reviewed by:** Vincent J F. | Prepress Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Splashtop Remote Access?** I like that Splashtop Remote Access is very versatile, allowing me to access both Windows and Macintosh systems. It makes it easy for me to bounce between both OS platforms in the same place. I also find it very easy to use and user-friendly. The initial setup was very easy, which is a big plus for me. **What do you dislike about Splashtop Remote Access?** On occasion I lose some speed key usage and occasionally performance issues can occur. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop Remote Access keeps our workstations and servers updated and lets me address issues outside the office. It is versatile for accessing both Windows and Mac systems, and I can easily switch between them. ### 5. Splashtop Remote Access: Enhancing IT Support, Remote Management, and Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Ebini M. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Splashtop Remote Access?** What I love most about Splashtop Remote Access is its blend of lag-free, high-definition performance and exceptional ease of use. It feels just like sitting in front of your actual workstation, without the high costs of competitors like TeamViewer **What do you dislike about Splashtop Remote Access?** Splashtop relies heavily on a stable, high-speed connection. Under unstable network conditions or low bandwidth, I frequently experience lag, dropped sessions, or low-resolution graphics **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop Remote Access allows me to remotely manage and support company devices, install software, troubleshoot technical issues, and access critical systems regardless of my location. This saves time, reduces support costs, improves response times, and enables me to provide better service to employees and clients ### 6. Secure, Easy Remote Access with Splashtop **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan V. | St support technician, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Splashtop Remote Access?** I find the SOS experience very straightforward for customers, which is great. The software is very prompt and does not lag, ensuring a smooth operation. It fills the gap for providing our customers with remote access to their LAN securely and effectively, which is something we really needed. I also appreciate the ease of remote access that Splashtop Remote Access provides, and it offers a more secure option than a VPN, especially with the ability to disable file transfer for added security. Additionally, the initial setup was really easy. **What do you dislike about Splashtop Remote Access?** While there is support for multiple monitors, it can be a bit of a pain for our customers to work out -- they want to use their entire home workstation (with e.g. 3 monitors) even if the computer they're accessing only has 2. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop Remote Access provides a secure and easy way to access client computers remotely, more secure than VPN. It enables customers to use local resources and fills the gap in offering remote access to their LAN. ### 7. Splashtop Makes Daily Updates Across Multiple Computers Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Eric S. | IT Manager MR Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Splashtop Remote Access?** Ease of use. I have multiple computers throughout our business that need daily updates for some of our custom software and with Splashtop I can easily update of them individually right from my office **What do you dislike about Splashtop Remote Access?** I have not found anything that I do not like as of yet. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Allows me to connect to multiple computers individually to do some daily custom software updates ### 8. Saved Us Onsite Trips with Reliable Remote Access **Rating:** 4.5/5.0 stars **Reviewed by:** Jay T. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Splashtop Remote Access?** Splashtop saved us money because we didn’t have to go onsite, and we could remotely access our customer’s laptops during their event. **What do you dislike about Splashtop Remote Access?** I wish Splashtop could let us hear the audio being input on the laptops we’re accessing remotely. **What problems is Splashtop Remote Access solving and how is that benefiting you?** Splashtop allows us to install our software and configure the necessary parameters. It also lets us monitor each laptop so we can spot and address any problems. ### 9. Shady Billing... **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Splashtop Remote Access?** We used to enjoy their great customer support and willingness to support their paying customers, but that apparently all changed when they started making some money and gaining popularity. We were recently screwed over by their billing dep not giving us time to resolve a payment issue, and I believe it was done purposefully to get us off a legacy plan that no longer suited them. Our bill to run remote support has now doubled and we are looking into other option. I would not recommend their services to anyone for any reason. **What do you dislike about Splashtop Remote Access?** Poor customer care team and shady billing practices that screwed us out of our legacy plan and doubled our monthly bill **What problems is Splashtop Remote Access solving and how is that benefiting you?** It allows us to install an agent to our in hours workstations and me to remotely manage and support the users on the machines. ### 10. Seamless Remote Access and Great Value, but Dual-Monitor Gaps Persist **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Splashtop Remote Access?** Connecting to the Splashtop Streamer device through the service was fairly seamless. The price point was ideal for our needs, and dual-monitor support when connecting to a physical system worked well. **What do you dislike about Splashtop Remote Access?** Splashtop Streamer would periodically stop running on our systems. Also, there’s still no dual-monitor support for virtual machines. That feature would have been game-changing for us. **What problems is Splashtop Remote Access solving and how is that benefiting you?** We needed a quick, easy solution for remote desktop access as a service. At the time, Splashtop was the most cost-effective option for us to get something up and running as soon as possible. ## Splashtop Remote Access Discussions - [How do I restart streamer without reboot the machine? Intel i5 computer running Ubuntu 18.04](https://www.g2.com/discussions/37383-how-do-i-restart-streamer-without-reboot-the-machine-intel-i5-computer-running-ubuntu-18-04) - 1 comment, 1 upvote - [lloyd sax](https://www.g2.com/discussions/30025-lloyd-sax) - 1 comment, 1 upvote - [Connection](https://www.g2.com/discussions/28043-connection) - 1 comment, 1 upvote - [What is the network traffic like for the streamers?](https://www.g2.com/discussions/what-is-the-network-traffic-like-for-the-streamers) - 2 comments, 1 upvote - [How do I print from my clients computer to my printer](https://www.g2.com/discussions/how-do-i-print-from-my-clients-computer-to-my-printer) - 3 comments, 1 upvote - [View Splashtop Remote Access pricing details and edition comparison](https://www.g2.com/products/splashtop-remote-access/reviews/splashtop-remote-access-review-11017474?section=pricing&secure%5Bexpires_at%5D=2026-07-17+16%3A04%3A33+-0500&secure%5Bsession_id%5D=91713324-70e5-4fd0-a8fa-fd51ba6d2443&secure%5Btoken%5D=4cfbd696eeba3c2bf86b757b1154f6f2507cbbfd383da8df5fac9094219dea4c&format=llm_user) ## Splashtop Remote Access Integrations - [Atera](https://www.g2.com/products/atera/reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) ## Splashtop Remote Access Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Conferencing Options** - Group Live Chat - Audio Conferencing **Maintenance** - Remote Reboot - Remote Printing **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Application Tools** - Password Protection - Recording - In-Browser Application **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Security** - Data Encryption - Compliance **Agentic AI - Screen Sharing** - Decision Making **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Performance** - Reporting **Administration** - Usage Information - Integrations - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment ## Top Splashtop Remote Access Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,946 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) - 4.7/5.0 (690 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - 4.7/5.0 (479 reviews)