---
title: Spike Reviews
meta_title: 'Spike Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 262 reviews by the users' company size, role or industry
  to find out how Spike works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 262
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Internal Communications
  url: https://www.g2.com/categories/internal-communications
---

# Spike Reviews
**Vendor:** Spike  
**Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 262
## About Spike
Spike is an AI-powered email and team communication platform that combines email, chat, meetings, and collaboration tools into a single, organized workspace. It is designed for professionals, small teams, and businesses that use email as their primary communication channel but want a faster, more streamlined way to manage daily interactions and tasks. By transforming traditional email into a chat-like format, Spike simplifies how users read and reply to messages. The platform removes repetitive headers, quoted text, and long chains, allowing conversations to appear as clean, continuous threads. Users can manage all email accounts, calendars, and contacts in one place while taking advantage of built-in AI to summarize conversations, draft replies, and organize the inbox automatically. Spike supports both individual and team use. Freelancers and professionals use it to manage clients and projects more efficiently, while teams rely on Spike to centralize communication, share files, and collaborate in real time without switching between multiple tools. Core Features: Conversational Email: Presents emails as natural chat-like conversations while remaining fully compatible with standard email protocols. AI Productivity Tools: Provides automatic summaries, suggested replies, translations, and content drafting to speed up workflow. Priority Inbox: Uses AI to sort incoming messages into relevant categories—Priority, Other, Notes, and Starred—helping users focus on what matters most. Integrated Meetings: Enables voice and video calls directly from email threads for faster coordination. Collaborative Notes and Docs: Allows users to create, edit, and share documents in real time within the inbox. Unified Inbox and Search: Consolidates multiple email accounts and calendars into a single interface with cross-account search. Shared Inbox: Helps teams manage customer and project communications collaboratively, ensuring faster response times. Compatibility: Works with Gmail, Outlook, iCloud, Office 365, Yahoo Mail, and all IMAP-supported accounts across desktop, mobile, and web platforms. Security and Privacy: Spike is ad-free and never sells or monetizes user data. All message data is encrypted using the AES-256 standard. Spike is suited for users seeking a unified communication platform that enhances productivity while maintaining the familiarity of email. It bridges the gap between traditional email clients and modern collaboration tools, offering a single, AI-enhanced workspace that helps individuals and teams stay focused and efficient.



## Spike Pros & Cons
**What users like:**

- Users love the **ease of use** of Spike, simplifying email management and enhancing productivity with its intuitive interface. (47 reviews)
- Users appreciate Spike for its **easy email management** , making it simple to read and organize all messages. (35 reviews)
- Users value the **intuitive chat-style interface** of Spike, which simplifies email management and enhances communication. (33 reviews)
- Users value the **transformative email experience** Spike provides, making communication intuitive and reducing inbox anxiety. (27 reviews)
- Users love Spike's **intuitive chat-style interface** that reduces inbox anxiety and consolidates communication seamlessly. (24 reviews)
- Simple (22 reviews)
- Intuitive (21 reviews)
- Useful (21 reviews)
- Easy Communication (20 reviews)
- Team Collaboration (20 reviews)

**What users dislike:**

- Users report **missing features** in Spike, including limited message history and lack of integration options for advanced workflows. (19 reviews)
- Users highlight **limited features** in Spike, such as restricted message history and inadequate support for Japanese searches. (12 reviews)
- Users face **integration issues** with Spike, limiting connectivity with external email providers and task management systems. (10 reviews)
- Users find the **pricing to be high** , particularly due to limitations in the free tier and offline access issues. (9 reviews)
- Users express concerns about **limited customization** options in Spike, particularly regarding notifications and offline functionality. (9 reviews)
- Users experience **attachment issues** with Spike, especially when updating settings or adding images to email signatures. (8 reviews)
- Delay Issues (8 reviews)
- Lack of Integrations (8 reviews)
- Pricing Issues (8 reviews)
- Users report **email issues** with limited integrations and syncing problems, causing frustration in communication efforts. (7 reviews)


## Spike Discussions
  - [Spike - Syncing Mailbox Settings between devices - Feature Request](https://www.g2.com/discussions/spike-syncing-mailbox-settings-between-devices-feature-request) - 2 comments, 1 upvote
  - [What is a spike in Devops?](https://www.g2.com/discussions/what-is-a-spike-in-devops) - 2 comments, 1 upvote
  - [Tag 'links'](https://www.g2.com/discussions/tag-links) - 1 comment, 1 upvote
  - [Full HTML Signature Support](https://www.g2.com/discussions/full-html-signature-support) - 2 comments, 1 upvote
  - [Does it allow customization?](https://www.g2.com/discussions/50564-does-it-allow-customization) - 2 comments, 1 upvote

- [View Spike pricing details and edition comparison](https://www.g2.com/products/spike/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-08-05+15%3A57%3A06+-0500&secure%5Bsession_id%5D=aa4b9c8d-b4e2-4349-b655-f689fdbb5e40&secure%5Btoken%5D=93a25b578cbb518b531da416cf0eeb9016d9aab098f27348b2eaf2c207bf7299&format=llm_user)
## Spike Integrations
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Trello](https://www.g2.com/products/trello/reviews)

## Spike Features
****
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot

****
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

****
- Phishing Protection
- Threat Response
- Domain Check
- Security Auditing
- AI/Machine Learning
- Third-Party Integrations
- AI Copilot
- Reporting/Analytics
- Anomaly/Malware Detection
- SURLB/URIBL Filtering
- Activity Dashboard
- Scheduled/Automated Reports
- For MSPs
- Whitelisting/Blacklisting
- Fraud Detection
- Spam Blocker
- Spam Quarantine
- API
- Data Leak Prevention
- Encryption
- Audit Trail
- Real-Time Monitoring
- Spam Analysis
- Policy Management
- Alerts/Escalation
- Email Management
- Vulnerability Scanning
- Generative AI
- Threat Protection
- Email Attachment Protection
- Email Filtering
- Two-Factor Authentication

**Messenger**
- Sequencing
- AI
- Live Chat
- Customization Interface
- Generative AI

**Business Instant Messaging**
- File Sharing
- Notifications
- Search
- Screen Sharing
- Alerts/Notifications

**Grammar**
- Grammar Check
- Tone Check
- Sentence Formatting
- Spell Check

**Productivity Tools**
- Notes
- Internal Discussion
- Assignments and Tasks
- Workflows
- Templates
- Tagging System

**Inbox Tools**
- Unified Inbox
- Filters
- Reminders
- Notifications

**Collaboration Tools**
- Screen Sharing
- Presentations
- Whiteboarding
- Live Chat
- File Sharing
- Private Chat
- Real-Time Chat

**Calendar View**
- Multi-Calendar View
- Customizable Viewing

**Sorting & Filtering**
- Attachment Search
- Tags
- AI Sorting
- Predefined Rules

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Encryption Techniques - Email Encryption**
- Encryption Algorithms
- Transport Encryption
- End-to-End Encryption

**Agentic AI - Note-Taking Software**
- Autonomous Task Execution

**Agentic AI - Audio Conferencing**
- Proactive Assistance
- Decision Making

****
- Screen Sharing
- Generative AI
- Custom Greetings/Messages
- Mobile Access
- International Calling
- Virtual Voicemail
- Call Scheduling
- AI Copilot
- Call Conferencing
- Reporting/Analytics
- File Sharing
- Two Way Audio & Video
- Audio/Video Recording
- Real-Time Chat
- Audio Calls

****
- @mentions
- Search/Filter
- Data Import/Export
- Alerts/Notifications
- Document Classification
- Task Management
- Meeting Notes
- Drag & Drop
- Wiki
- Reminders
- Access Controls/Permissions
- Calendar/Reminder System
- Document Storage
- Activity Dashboard
- Notes Management
- Calendar Sync
- Tagging
- Multi-Device Support
- Collaboration Tools
- Templates
- Dashboard
- File Sharing
- To-Do List
- Generative AI
- Commenting/Notes
- Content Scan
- Offline Access
- Annotations
- Full Text Search
- Task Tagging
- Handwriting Recognition
- Reporting/Analytics
- AI Copilot

**Channels**
- Social Media
- Website
- Text Message (SMS)
- Voice Assistants
- Other
- Multi-Channel Marketing

**Business Instant Messaging **
- Audio Conferencing
- Video Conferencing
- Two-Way Audio & Video

**Formatting**
- Plagiarism Check
- Style Editor
- Citation Finder
- Rich Text Editor

**Analytics**
- Trends
- Performance Tracking
- Email Tracking

**Coordination Tools**
- Calendar
- Contacts
- Task Management

**Meeting Coordination**
- Scheduling
- Participant Permissions
- One-Click Join
- Video Streaming
- On-Demand Recording
- Call Recording

**Shared Calendar**
- Event Calendar
- Availability Management
- Event Management
- Email Management
- Appointment Management
- Attendance Management
- Booking Management
- Timesheet Management
- Task Management
- Employee Management

**Integrations**
- Microsoft Outlook Integration
- Gmail Integration
- Apple Calendar Integration
- Social Media Integration
- Third-Party Integrations

**Authentication, Verification, and Access Controls - Email Encryption**
- Revocation Mechanisms
- Access Controls
- Digital Signatures
- Certificate Authorities

**Customers**
- Targeting
- Profiles
- Customer Service Analytics

**Business Instant Messaging**
- Mobile Application
- Web Application
- Active Directory Integration

**Content **
- Idea Recommendation
- Content Generation
- Form Generation

**Software Options**
- Desktop Application
- Mobile Application

**Software Type**
- Mobile
- Browser Application
- Desktop Application

**Accessibility**
- Keyboard Shortcuts

**Time Management**
- Unified Inbox
- Email Automation
- Snooze

**Security Enhancements and Auditing - Email Encryption**
- Malware Scanning
- Reporting
- Audit Trails
- Data Loss Prevention (DLP)

**Agentic AI - Shared Inbox**
- Autonomous Task Execution
- Decision Making

**Product Type**
- Standalone Application
- Plugin

**Integration**
- Sync Multiple Calendars
- Import Events
- Third-Party Integrations
- Website Integration

**Generative AI**
- AI Text Generation
- AI Text-to-Speech
- AI Text Summarization
- Generative AI

**Integration, Compatibility, and Usability - Email Encryption**
- User-Friendly Interfaces
- APIs and SDKs
- Email Client Integration
- Automation

**Generative AI - Business Instant Messaging**
- Text Summarization

**Agentic AI - Conversational Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language

**Agentic AI - Video Conferencing**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Email Client - Agentic AI**
- Autonomous Task Execution
- Cross-system Integration

****
- Video Support
- AI/Machine Learning
- Attendance Management
- Collaboration Tools
- Single Sign On
- Registration Management
- Email Management
- Calendar Management
- Transcripts/Chat History
- Activity Dashboard
- Data Security
- Document Storage
- Document Management
- Alerts/Notifications
- Customizable Branding
- Two-Way Audio & Video
- Drag & Drop
- Conferencing
- Breakout Rooms
- Third-Party Integrations
- API
- Generative AI
- Chat/Messaging
- Whiteboard
- Reminders
- Reporting & Statistics
- Meeting Management
- Brainstorming
- Presentation Streaming
- Surveys & Feedback
- Mobile Access
- Video Conferencing
- User Management
- AI Copilot
- SSL Security
- File Transfer
- Email Reminders
- Remote Access/Control
- Content Management
- Microsoft Outlook Integration
- CRM
- Auto Framing
- On-Demand Webcasting
- Automatic Transcription
- Two Way Audio & Video
- User Profiles
- Video Management
- Polls/Voting
- Event Management
- Brand Management
- HD Audio/Video
- Presentation Tools
- Communication Management
- Host Controls

****
- Customizable Fields
- API
- Real-Time Notifications
- Lead Nurturing
- Human Handover
- Lead Management
- Product Recommendations
- Customer Experience Management
- SMS Messaging
- Appointment Management
- Chat/Messaging
- Real-Time Monitoring
- Lead Distribution
- Campaign Segmentation
- Data Import/Export
- A/B Testing
- Real-Time Data
- Real-time Conversations
- Customizable Branding
- Lead Qualification
- Template Management
- Autoresponders
- Contact Database
- Customer Segmentation
- One-to-One Messaging
- Communication Management
- Campaign Management
- Activity Dashboard
- Lead Capture
- Appointment Scheduling
- Reporting & Statistics
- Event Triggered Actions
- Chatbot
- Group Messaging
- AI Copilot
- Customer Database
- Multi-Channel Communication
- Email Automation
- Surveys & Feedback
- CRM
- Engagement Tracking

**Notifications**
- Alerts/Notifications
- Mobile Alerts

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**AI - Business Instant Messaging**
- AI Powered Search
- Smart Notifications
- AI Powered Language Translation
- Content Generation
- Generative AI

**Agentic AI - Email Management**
- Autonomous Task Execution
- Cross-system Integration

****
- Whitelisting/Blacklisting
- Customizable Fields
- Signature Management
- Shared Inboxes
- Email Distribution
- Prioritization
- Customizable Forms
- AI Copilot
- Mobile App
- Routing
- Activity Dashboard
- Collaboration Tools
- Inbox Management
- Queue Management
- Drag & Drop
- Contact Management
- Email Marketing
- Data Recovery
- Archiving & Retention
- Real-Time Monitoring
- Autoresponders
- Multiple User Accounts
- API
- Real-Time Analytics
- Customer Segmentation
- Search/Filter
- Support Ticket Management
- Canned Responses
- Workflow Management
- Reporting/Analytics
- Chat/Messaging
- Response Management
- Email Templates
- Email Monitoring
- Campaign Management
- Email Tracking
- Access Controls/Permissions
- Spam Blocker
- Alerts/Notifications
- Customizable Templates
- Real-Time Reporting
- Tagging
- Campaign Analytics

****
- Revision History
- Assisted Content Creation
- Collaboration Tools
- Templates
- Search
- Tone Selection
- Multi-Language
- Tagging
- Autocomplete
- Document Export
- Dictionary/Thesaurus
- Snippets
- AI Copilot
- Third-Party Integrations
- Reporting/Analytics
- Workflow Management
- Customizable Templates
- Customizable Rules
- API
- Autocorrect
- Natural Language Processing
- Language Detection
- Keyword Research Tools
- Plagiarism Detection
- Text Editing
- Auto-Save
- Brand Guidelines

**Generative AI**
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text
- Generative AI

**Agentic AI - Business Instant Messaging**
- Cross-system Integration
- Natural Language Interaction
- Multi-Language

****
- Group Messaging
- Bulk Send
- Meeting Management
- Mobile Access
- Rich Text Editor
- Role-Based Permissions
- Discussions/Forums
- Transcripts/Chat History
- Contact Management
- User Management
- Message Recall
- Canned Responses
- Document Storage
- Collaboration Tools
- Activity Dashboard
- Reporting & Statistics
- Multi-Channel Communication
- Workflow Configuration
- Single Sign On
- Access Controls/Permissions
- Task Management
- Reminders
- Read Receipts
- @mentions
- API
- AI Copilot
- Real-Time Chat
- SSL Security
- Data Import/Export
- Email Management
- Search/Filter
- Secure Data Storage
- Activity Tracking
- Broadcast Messaging
- Customizable Branding
- Drag & Drop
- Commenting/Notes
- Employee Database
- One-to-One Messaging
- Event Calendar
- Tagging
- Customizable Templates
- Real-Time Updates
- Employee Photos
- Mobile Alerts
- Engagement Tracking
- Blogs

**Agentic AI - Calendar**
- Cross-system Integration
- Calendar/Reminder System

****
- Address Book
- Class Scheduling
- Customizable Templates
- Email Reminders
- Scheduling
- Customizable Reports
- Real-Time Reporting
- Access Controls/Permissions
- SMS Messaging
- Automated Scheduling
- Task Scheduling
- Facility Scheduling
- Reminders
- Attendance Tracking
- Customer Database
- Collaboration Tools
- Customizable Branding
- AI Copilot
- Room Booking
- Real-Time Data
- Electronic Payments
- Customizable Forms
- Calendar Sync
- API
- Customizable Fields
- Drag & Drop
- Color Codes/Icons
- Event Scheduling
- Real-Time Updates
- Activity Tracking
- Reporting & Statistics
- Activity Dashboard

## Top Spike Alternatives
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