Spanning Backup Reviews (231)

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Reviews

Spanning Backup Reviews (231)

View 1 Video Reviews
4.2
231 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and reliable backups, highlighting that once set up, it runs automatically with minimal maintenance. Many appreciate the straightforward restoration process, which provides peace of mind regarding data protection. However, some users note that the reporting features could be more detailed and customizable.

Pros & Cons

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JP
Jeff P.
Computer Service Technician
Mid-Market (51-1000 emp.)
"Spanning Backup Review"
5/5
What do you like best about Spanning Backup?

The ease of activating or deactivating a user Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

No dislikes as this is an easy to use product. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Backups without worry"
5/5
What do you like best about Spanning Backup?

The ability to retrieve backed up emails almost instantly and with a wide range of history makes spanning one of the best email backup utilities to date. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Filtering could be a little more robust. Review collected by and hosted on G2.com.

Maheeja G.
MG
Maheeja G.
Salesforce Business Systems Analyst
Mid-Market (51-1000 emp.)
"Spanning has been working seamlessly and we have never had any major issue with regards to the tool"
4.5/5
What do you like best about Spanning Backup?

Daily backup notification, easy backup restore options. Back up Data well presented. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Particularly for salesforce, the backup data for child records has only ids and not names so it is difficult to trace back the historical deleted content. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Easy to setup and just works."
5/5
What do you like best about Spanning Backup?

It takes basically zero time to manage and the setup and integration with Microsoft was a breeze. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Some times the alerts can be misleading. You get a partial backup alert and when investigating see that it's only a calendar item from a mailbox that hasn't been used in years. I tend to ignore the partial backup alerts. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"It just works"
4.5/5
What do you like best about Spanning Backup?

Backup and restores are simple and it just works. Easy for admins to restore back to the owner or to another account. Clearly separate folder within the inbox with the abililty to search and/or drag and drop messages back into the main inbox. Same goes for OneDrive. This product continues to evolve. Product support if there is an issue. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

A better way of getting info out about updates and features. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Spanning Is Great"
5/5
What do you like best about Spanning Backup?

- easy to setup

- easy to search backups

- simple to restore files and emails Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

- had to hunt for initial instructions for setup, but they were easy and straight forward

- fails due to Microoft glitches sometimes Review collected by and hosted on G2.com.

RV
Rod V.
Mid-Market (51-1000 emp.)
"Support team at its best"
5/5
What do you like best about Spanning Backup?

Not only that the product is very intuitive, with a little to no assistant, i was able to implement Spanning onto our O365 environment and setup the backups. There were some other feature that i didn't know but with the help of the onboarding engineer during the follow up call setup by our Account Rep, he was able to provide insights as to what are the other features that i missed during the implementation. Also, the support is fantactic. Engineers are quick to follow up as well the information that they provided are very easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

At this time, i have no dislike about the product. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Using Spanning for a Community College"
5/5
What do you like best about Spanning Backup?

What I like best is how intuitive/logical most of the software is. I did not really have to have much training and it was easy to figure out. It was very easy to implement as well and it intigrates pretty seamlessly into our Microsoft 365 environment. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Every day, I get a report for the day on the Spanning backups. Usually, everyday, there X number of "problems requiring attention". Alot of the itmes that are reported there are "Not Actionable". So there isn't anything that you can really do to clear that up. Most things clear up in a day or so, but if they don't, you have to contact support.

Also, another item is that the sales people seem rather pushy. I get it, but it can be annoying. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"sub par service"
2/5
What do you like best about Spanning Backup?

the name is nice. and it is easy to add users to the system. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

The service level is terrible. The price isn't very competitive. And there were too many problems over a long period of time. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Enterprise (> 1000 emp.)
"Great protection at an affordable price"
5/5
What do you like best about Spanning Backup?

I love the unlimited backup retention and the price point of this product. We use it for O365 and Salesforce and it serves the purpose well. Sales and Support are quick to respond and are very helpful. Implementation took all of 15 minutes and it is a set it and forget it type of product. All new mailboxes, OneDrive folders and SharePoint sites are automatically backed up without any admin intervention. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Interface could use a little update especially for pulling in AD users. Some users should not show up in the interface and I would like a way to hide these. It can make assigning licenses a bit difficult. I use group based licensing so not a huge deal for me. Review collected by and hosted on G2.com.