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Spanning Backup Reviews & Product Details


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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Spanning Backup Integrations

(8)
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Spanning Backup Media

Spanning Backup Demo - Spanning for Microsoft 365
Spanning for Microsoft 365
Spanning Backup Demo - Spanning for Google Workspace
Spanning for Google Workspace
Spanning Backup Demo - Spanning for Salesforce
Spanning for Salesforce
Spanning Backup Demo - Spanning for Salesforce
Spanning for Salesforce
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Spanning Backup Reviews (224)

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Reviews

Spanning Backup Reviews (223)

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4.2
224 reviews

Pros & Cons

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Verified User in Financial Services
EF
Mid-Market (51-1000 emp.)
"Spanning for Office 365 backup"
What do you like best about Spanning Backup?

Spanning is a low cost backup solution that is extremely easy to use from both an IT perspective as well as an end user trying to restore their own files. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Spanning has been the best solution for O365 Office backup (email, Sharepoint, OneDrive, etc.) we have found! Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Stable and easy to use"
What do you like best about Spanning Backup?

Even though Google provides their own backup service, it is not intuitive and so Spanning makes it very easy for me to see when my data has been backed up, and easily restore any individual emails, files or files directly. It's very simple to set up and use, and I've found the support to be excellent. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

I can' come up with anything to be honest. Review collected by and hosted on G2.com.

BG
Mid-Market (51-1000 emp.)
"Spanning Review"
What do you like best about Spanning Backup?

Simple to setup and use. Haven't had any issues with it running. We use it every day. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

No centralize console to monitor different client tenats. Review collected by and hosted on G2.com.

BC
IT MANAGER
Small-Business (50 or fewer emp.)
"Very good product, just missed sharepoint list"
What do you like best about Spanning Backup?

Very useful and simple ui.

Backup with just affected licence.

Restore on on click and possible restore by user directly.

Just sharepoint list backup is missed Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

The sharepoint list backup is missed and is very dislike for our workflow validation peocess. It's impossible to backup the validation process for our paperless process Review collected by and hosted on G2.com.

JK
Technology and Integrations Manager
Small-Business (50 or fewer emp.)
"Easy to use and manage"
What do you like best about Spanning Backup?

We have been using spanning for almost two years now and everything from the rollout, the management to the license pricing makes it a very appealing option to back up both Microsoft and google workspace. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

At first the integrations and rollouts were a little bumpy. They have since fixed I would say about 90% of the challenges that we have experienced. I am excited to see more of the integrations happen Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
EN
Mid-Market (51-1000 emp.)
"Reliable service, good UI, excellent recovery capabilities"
What do you like best about Spanning Backup?

Seamlessly integrates with Salesforce so the installation and setup is a breeze. Restore function is also easy to understsand and use. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Would appreciate more granular restore capabilities. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Google Workspace Backup Review"
What do you like best about Spanning Backup?

The thing that stands out most is the cost of the service. It's priced very well and it does backup everything on Google Workspace. The main feature I used it for was Google Drive. The web interface allows you to see all files backed up on an individual level as well as date stamps for each backup. The most useful feature is that you can restore everything with a single action if needed.

UPDATE:

I can confirm that, as of 05/2023, I have not incurred an "Exessive Use" charge. This is good news! Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

The ToS is not publicly available. After I manually requested it I was able to verify that even though the website advertises "unlimited", the ToS states:

"it is Excessive Use if at any time the cost of Licensee's Users' storage consumption far exceeds the Fees for the Services as calculated by Spanning".

If you occur "Excessive Use" they charge $275/TB.

Spanning also does not backup any files on Google Drive that are only downloadable by the owner, such as files flagged as malware. This can be very annoying because Google will have false positives that it flags and those files will never be backed up. Other services don't have this issue.

UPDATE:

I attempted a restore several times for files as little as 101GB and the restore gets "stuck". When I use the word "stuck", I mean the the restore is still there and acts like it's working, but no progress is made after a certain point. You have to reach out to support to have them confirm it's stuck and cancel it for you so you can try again.

Engineering reports this as an API call limit. I find that hard to believe under the circumstances. Nonetheless, there's no point in offering the service for customers with large Google Drives if you can't restore more than 100GB at a time.

Out of 4 restores, 3 have gotten "stuck"... Review collected by and hosted on G2.com.

SP
Mid-Market (51-1000 emp.)
"Easy to use, Friendly user interface, A must have for backing up Office365"
What do you like best about Spanning Backup?

Easy interface and easy to use. Plenty of space for backups. Can backup up Teams, SharePoint and email Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Restoring can be soemwhat tricky for first time users Review collected by and hosted on G2.com.

Julian G.
JG
CTO
Mid-Market (51-1000 emp.)
"helped our organization to control gmail backups"
What do you like best about Spanning Backup?

gave us the possibility to recover the deleted messages and recover critical inbformation. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

sometimes the searching process is not easy, would be geat an spanish version Review collected by and hosted on G2.com.

Verified User in Computer Networking
AC
Small-Business (50 or fewer emp.)
"Great solution. Easy to setup and manage."
What do you like best about Spanning Backup?

Ease of use and the ability to create managers of different tenants. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

It only creates one backup per day. Cannot export as a PST file. Exports come as zips with msg files inside. Makes sorting through the restored emails if your are exporting them a nightmare. Review collected by and hosted on G2.com.

Response from Dave Wallen of Spanning Backup

Thanks for the feedback! I hope the recent update to the management console has improved the licensing experience and we look forward to adding more enhancements to streamline the process.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

Average Discount

15%

Perceived Cost

$$$$$

How much does Spanning Backup cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 4 purchases.

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Spanning Backup Features
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