SymphonyAI Retail/CPG Reviews & Product Details

The company's considerable retail business experience is Symphony RetailAI's greatest asset. The program reflects the company's extensive experience in assisting merchants in enhancing their business processes. Even the least experienced user will find Symphony RetailAI to be incredibly user-friendly and straightforward to use. The program may be tailored to match the unique requirements of any retail operation because it is highly flexible. Review collected by and hosted on G2.com.

It's too early to tell that this will have a significant influence because the platform is still in the development phase, and there are still a lot of developments to come. Review collected by and hosted on G2.com.

I liked in this that it will focus on the which if will give the AI solutions for the industry and it will help for the price increase or decrease it will show to the retailers. It will also for us in management solutions and business pipeline issues. Review collected by and hosted on G2.com.

I have dislike in this is that it has a some rules which has to complicated to meet that requirements. It has also a some technical issues is there it make some mistakes and unexpected things it will affect to the business people. Review collected by and hosted on G2.com.

I have found Symphony RetailAI's products to be easy to use and highly effective in achieving the desired results. Their customer engagement tools, for example, have helped our organization to better understand and target our customers through personalized marketing and real-time feedback. Their merchandise optimization tools have also been useful in improving our category management and price optimization efforts. Review collected by and hosted on G2.com.

Nothing much to dislike as of now. Need to explore more for finding any negatives about the tool. Review collected by and hosted on G2.com.

Artificial intelligence along with saas as platform is deadly combo for the organisations looking to change the functions efficiently with a good paced environment. There are many floor intelligence features which is making this unique. Review collected by and hosted on G2.com.

Somehow the platform is like a general saas platform with a special algorithm so its too early to say that this will make a big impact because the product is still in improvement phase and lot of developments are about to happen. Review collected by and hosted on G2.com.

The biggest benefit of Symphony RetailAI is the company's extensive experience in the retail industry. The company has a long history of helping retailers improve their operations, and this experience is reflected in the software. Symphony RetailAI is also very user-friendly, making it easy for even the most inexperienced user to get started. The software is also highly configurable, so it can be customized to meet the specific needs of any retail operation. Review collected by and hosted on G2.com.

There is no one-size-fits-all answer to this question, as the least helpful aspects of Symphony RetailAI will vary depending on the specific needs of the user. However, some general downsides of using Symphony RetailAI include the fact that it can be expensive and time-consuming to implement, and that it requires a significant amount of data to be effective. Additionally, Symphony RetailAI may not be well-suited for certain types of retailers, such as those with a large number of SKUs or those operating in highly competitive markets. Review collected by and hosted on G2.com.

Demand forecasting. I was skeptical at first but then we tried it and it actually forecasted our demand.Once we got accustomed with it, we started relying on it all together. Review collected by and hosted on G2.com.

The abovementioned feature was useful to us but it's not perfect. Sometimes the predictions were off and that had(as you can imagine) a big impact on our business. Review collected by and hosted on G2.com.

Symphony RetailAI is a comprehensive retail analytics and intelligence suite designed to help companies better understand their customers. The platform provides advanced analytics capabilities, allowing retailers to effectively manage customer data and optimize their operations for growth. Symphony RetailAI helps retailers gain valuable insights into customer preferences, shopping habits, and buying patterns. Review collected by and hosted on G2.com.

Symphony RetailAI's software solutions are often described as overly complex and difficult to use for non-expert users. Also, Company's customer service team is known to be slow in responding to queries or requests for assistance. Review collected by and hosted on G2.com.

Advanced AI technology

Business transformation solutions

Industry-specific solutions

End-to-end automation

Data-driven insights and decision making

Cloud-based platform

Scalable and customizable solutions

User-friendly interface

Expert support and consultation

Integration with existing systems Review collected by and hosted on G2.com.

Though they have a great team, platform onboarding is a little complex

Pricing models can be made more lucrative

Turn around time for customizations take a little time sometimes. Review collected by and hosted on G2.com.

The best part is that with the help of Symphony Retail AI, users can better understand the target customers' needs. Customer insights help businesses to target potential customers easily. Review collected by and hosted on G2.com.

Symphony Retail AI is a handy tool, and there is nothing that I dislike about it. Training new users is challenging, but the user learns it over time and becomes accustomed. Review collected by and hosted on G2.com.

enterprise AI company transforming the world's largest industries with packaged AI solutions. Review collected by and hosted on G2.com.

It was sold to Harman International Industries in 2015. Review collected by and hosted on G2.com.