--- title: Softworks Reviews meta_title: 'Softworks Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how Softworks works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 23 scale: '5' date_modified: '2026-11-11' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Softworks Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

User Insights

Average based on 23 real user reviews.

Perceived Cost

$$$$$

Softworks Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Softworks, and what problem is it built to solve?

Softworks provides workforce management solutions to help organizations manage and optimize workforce operations. Its software suite includes time and attendance management, scheduling, absence management, and HR analytics, with the aim of improving productivity, supporting labor-regulation compliance, and workforce efficiency.

What languages does Softworks support?

Softworks supports 7 languages: English, French, German, Italian, and Polish, as well as Portuguese and Spanish.

What company sizes is Softworks designed for?

Softworks is designed for teams of all sizes.

Which industries is Softworks built to serve?

Its target industries include:
  • Banking
  • Hospital & Health Care
  • Non-Profit Organization Management
  • Pharmaceuticals
  • Management Consulting
  • Retail
  • Industrial Automation
  • Insurance
  • Transportation/Trucking/Railroad

What support options are available, and is live/human support included?

Support is available through chat, email/help desk, and phone, with 24/7 live-rep support.

What training resources are available to help teams get started?

Teams can use these training resources to get started:
  • Webinars
  • Live Online
  • In Person
  • Videos
  • Documentation

Softworks Reviews (23)

Reviews

Softworks Reviews (23)

4.2
23 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"Useful and reliable time attendance and management tool for users and managers"
4/5
What do you like best about Softworks?

Ease of use, and customer service support Review collected by and hosted on G2.com.

What do you dislike about Softworks?

It looks that I doesn't have many options or flexibility for the users to make changes Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Helps me manage my team, but needs work"
3.5/5
What do you like best about Softworks?

I enjoy the self service features of Softworks Review collected by and hosted on G2.com.

What do you dislike about Softworks?

The UI is not as slick as I would expect from a high profile company. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
Originally submitted 4/21/2020
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy implementation and usage of all levels"
4.5/5
What do you like best about Softworks?

Less integration and implementation time Review collected by and hosted on G2.com.

What do you dislike about Softworks?

High costs for all steps and extra new capabilities Review collected by and hosted on G2.com.

Andrew K.
AK
Andrew K.
Information Technology Business Consultant
Small-Business (50 or fewer emp.)
"A Superb Time and attendance management software."
5/5
What do you like best about Softworks?

Many at times in my line of duty as an IT Consultant I have urged my clients to use Softworks as a solution for managing and effectively tracking employees time worked. What I like about Softworks is the fact that it's designed with the powerful features that come with the software to enable an employer to get real-time reports on absenteeism, number of days and hours attended, overtime worked, employee shift scheduling, and holiday and leave management. Other impressive features that come with the software are:

1. Time and attendance data can be collected using various sources such as biometrics, smart card readers, magnetic stripes, computerized time sheets, or even by use of proximity sensors.

2. The software generates real-time graphical reports.

3. Has room for 3rd party software integration with software like Microsoft Dynamics, Sage, Oracle, Ultimate, and many other software.

4. Mobile user support.

Softworks is also designed to work in organizations of any kind ranging from SMEs, public sector institutions, schools, health sector, financial and retail. Review collected by and hosted on G2.com.

What do you dislike about Softworks?

Although Softworks is an extremely handy solution, it requires a lot of resources to purchase and fully implement. Small organizations or those with low funding might be slightly disadvantaged when it comes to this software. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"THE BEST WORKFORCE MANAGEMENT SOLUTION"
5/5
What do you like best about Softworks?

It is a flexible, effective, and efficient software used in industries like healthcare, manufacturing, public sector, and many others. It provides integrated solutions such as ERP, event scheduling and absence management, and time and attendance management. It has a self-service mobile app that enables employees to check schedules and record their own attendance time, request holidays, and other activities. It provides clocking options, biometric, proximity pin clocking, email timesheets, and others that provide employee availability information. It has active customer service and is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Softworks?

Server hangs sometimes unless web server is restarted. Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"i have a good experience in writing reviews"
5/5
What do you like best about Softworks?

i like best in Software that it easy to use , easy to book days off and managing my flexible working hours and holidays Review collected by and hosted on G2.com.

What do you dislike about Softworks?

i want more help in my log in just keeps getting loading message needed for work please give more support for logging in Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Over all pretty good"
3.5/5
What do you like best about Softworks?

I like best how well organize it keeps me with my scheduling Review collected by and hosted on G2.com.

What do you dislike about Softworks?

I do not dislike anything so far , it is an easy going application. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Pretty good"
2/5
What do you like best about Softworks?

I liked best how easy it is to navigate! Review collected by and hosted on G2.com.

What do you dislike about Softworks?

I dislike how some buttons are not as simple as expected Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Softworks Review"
5/5
What do you like best about Softworks?

Best Hybrid workforce management suite. Review collected by and hosted on G2.com.

What do you dislike about Softworks?

The Employee Handbook is not on the App. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
IH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"A app for productivity increase"
2.5/5
What do you like best about Softworks?

easy for employees to monitor their Work and organize their tasks Review collected by and hosted on G2.com.

What do you dislike about Softworks?

Unfamiliarity with the set-up and configuration. Sometimes it hangs. Review collected by and hosted on G2.com.

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What is Softworks used for?

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Pricing Options

Pricing provided by Softworks.

Basic

Contact Vendor for Pricing
Per User With One-Time Purchase
Softworks Features
Workflow
Automated Reminders
Policy Compliance Management
Project Time Tracking
Reporting
Performance and Reliability
Shift Scheduling
Time & Attendance Tracking
Absence & Leave Management